tonyfsu21 Posted December 18, 2024 Report Posted December 18, 2024 Just received this email. It must be glitching because I can’t download any year w/o it mentioning there was “no play recorded”. Royal IT does it again. WAAAYTOOO 1 Quote
SplashOfWater Posted December 18, 2024 Report Posted December 18, 2024 I'm getting the "no gaming activity" message too. But good to see they are moving away from notarized requests. WAAAYTOOO 1 Quote
SplashOfWater Posted December 18, 2024 Report Posted December 18, 2024 If you didn't get the email, the link to get your win/loss statement is: https://www.royalcaribbean.com/club-royale/statements Quote
Ampurp85 Posted December 18, 2024 Report Posted December 18, 2024 Yeah I'm getting the same message. Quote
Bean79 Posted December 19, 2024 Report Posted December 19, 2024 It was a glitch go figure. They sent out another email saying to try again. WAAAYTOOO 1 Quote
Mark_A Posted December 26, 2024 Report Posted December 26, 2024 Love this option, Finally! WAAAYTOOO and SplashOfWater 2 Quote
Tammysmanbj Posted December 29, 2024 Report Posted December 29, 2024 Mine shows the statement was generated but it doesn’t show up. Quote
harleydude1955 Posted January 31 Report Posted January 31 ARE THEY GOING TO FIX IT BEFORE TAX TIME? Quote
Ampurp85 Posted January 31 Report Posted January 31 47 minutes ago, harleydude1955 said: ARE THEY GOING TO FIX IT BEFORE TAX TIME? It has been fixed. Quote
PJS Posted January 31 Report Posted January 31 Not understanding the win/loss statement. If I had a loss, would it be in parentheses? Mine just shows a figure not in parentheses. thanks. Quote
Ampurp85 Posted January 31 Report Posted January 31 2 hours ago, PJS said: Not understanding the win/loss statement. If I had a loss, would it be in parentheses? Mine just shows a figure not in parentheses. thanks. Loss is in parenthesis. It tells you on the statement. WAAAYTOOO 1 Quote
PJS Posted January 31 Report Posted January 31 1 hour ago, Ampurp85 said: Loss is in parenthesis. It tells you on the statement. Quote
twangster Posted January 31 Report Posted January 31 Mine is in parenthesis, but I already knew that. Given the number of instant rewards beyond the Prime cruise I'm good with my number. #winningwhilelosing Snotarni and WAAAYTOOO 2 Quote
PJS Posted January 31 Report Posted January 31 Thank you for the answer. I was misinterpreting the statement and just confusing myself! Ampurp85 1 Quote
Pattycruise Posted February 1 Report Posted February 1 The number in parenthesis is actual cash out of pocket lost? I think I might need help to stop gambling WAAAYTOOO, Ampurp85 and SplashOfWater 2 1 Quote
tonyfsu21 Posted February 1 Author Report Posted February 1 9 hours ago, Pattycruise said: The number in parenthesis is actual cash out of pocket lost? I think I might need help to stop gambling 2024 was not so bad for me. ($984) looks good compared to previous years with ($25xxx). I don’t think I’ve ever had a year of gambling in the positive but that is obviously by design. WAAAYTOOO and SplashOfWater 2 Quote
Lesa Posted February 1 Report Posted February 1 I'm still getting an error with no play recorded, anyone else? Quote
CaroleDD Posted February 1 Report Posted February 1 It shows it is generating a statement, but then no statement appears. I have tried many times. Quote
CaroleDD Posted February 1 Report Posted February 1 I have selected the year and it says that it has generated a statement, but then no statement shows… Anybody have any idea ideas? Quote
WAAAYTOOO Posted February 1 Report Posted February 1 I got mine just fine about 20 minutes ago. Quote
SplashOfWater Posted February 1 Report Posted February 1 4 hours ago, CaroleDD said: I have selected the year and it says that it has generated a statement, but then no statement shows… Anybody have any idea ideas? Did you check your Downloads folder? It automatically downloads it. Quote
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