DDaley Posted July 27, 2023 Report Share Posted July 27, 2023 In my cruise date Facebook group someone mentioned the North Star is currently broken and won’t be getting fixed any time soon. I tried simply Googling this but came up with no results, anyone been on Quantum recently and can confirm or deny? WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
CruisingNewb Posted July 27, 2023 Report Share Posted July 27, 2023 Northstar breaks down all the time. They said it was broken when we went on the Ovation, but they apparently fixed in time for embarkation. Then it broke the next day. It was up and running again a day later. Just keep on checking. DDaley 1 Quote Link to comment Share on other sites More sharing options...
JazzBassMan Posted July 27, 2023 Report Share Posted July 27, 2023 Heard in my Facebook group that it has been broken for the last 2 sailings at least. DDaley 1 Quote Link to comment Share on other sites More sharing options...
DDaley Posted July 27, 2023 Author Report Share Posted July 27, 2023 1 hour ago, CruisingNewb said: Then it broke the next day. It was up and running again a day later. Hah well I will keep my fingers crossed it will be back running sometime! Thank you Quote Link to comment Share on other sites More sharing options...
JNS123 Posted July 29, 2023 Report Share Posted July 29, 2023 I'm going on a cruise this Monday and our concierge emailed and told us that it hasn't been functional and most likely will not be for our sailing. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
Ryan79 Posted July 29, 2023 Report Share Posted July 29, 2023 27 minutes ago, JNS123 said: I'm going on a cruise this Monday and our concierge emailed and told us that it hasn't been functional and most likely will not be for our sailing. I’m going on Monday as well. Sad it may not be working as this was one of the reasons why I’m doing a Quantum Alaska sailing instead of Radiance. Quote Link to comment Share on other sites More sharing options...
ScottishRobbie Posted July 29, 2023 Report Share Posted July 29, 2023 Obviously unconfirmed, but there was a post on one of the Facebook groups maybe a month or so back that it wouldn't be able to be fixed until she next goes to dry dock (October 2024) WAAAYTOOO, JNS123 and RCIfan1912 1 2 Quote Link to comment Share on other sites More sharing options...
MrMarc Posted July 30, 2023 Report Share Posted July 30, 2023 Wouldn't it be nice if RCCL just informed passengers and stopped taking reservations for it? Quote Link to comment Share on other sites More sharing options...
Xaa Posted July 30, 2023 Report Share Posted July 30, 2023 I doubt they see the Northstar as something they need to communicate about if it is malfunctioning. I'm sure they are working on it and the taking of reservations is in the hopes of success. It's just a little ride. Quote Link to comment Share on other sites More sharing options...
dustfsu Posted July 30, 2023 Report Share Posted July 30, 2023 I was on there 2 weeks ago and I overheard that they said one of the glass panels is broken. Quote Link to comment Share on other sites More sharing options...
Sunnymer Posted July 30, 2023 Report Share Posted July 30, 2023 Currently onboard Quantum, and our genie confirmed that one of the glass panels cracked. She also said it may not be repaired until dry dock. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
Sharla57 Posted August 9, 2023 Report Share Posted August 9, 2023 I hope it’s fixed by September 25th sailing. We’ve paid for it and just keeping our fingers crossed. Quote Link to comment Share on other sites More sharing options...
EmersonNZ Posted November 7, 2023 Report Share Posted November 7, 2023 Does anyone know if it is fixed? I noticed on the ships profile page on the Royal site it says it is not operitonal but not sure if this is still accurate. If so I guess there is no chane it'll be up and running before our cruise in Jan. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
FloatyBoaty Posted November 7, 2023 Report Share Posted November 7, 2023 17 minutes ago, EmersonNZ said: Does anyone know if it is fixed? I noticed on the ships profile page on the Royal site it says it is not operitonal but not sure if this is still accurate. If so I guess there is no chane it'll be up and running before our cruise in Jan. One of the rounded glass panels was cracked early this summer in Alaska and was still hearing that it cannot be repaired until dry dock next year. I've been on Quantum 3 times this year and was glad that I got a chance to do North Star in April. It was really cool, but, that said, it's only 15 minutes out of the whole cruise. RCIfan1912 1 Quote Link to comment Share on other sites More sharing options...
EmersonNZ Posted November 7, 2023 Report Share Posted November 7, 2023 That's a shame. From that explanation it sounds like they need to take the actual gondla off to replace the glass which will need heavy lifting cranes. If that wasn't the case surely fixing it in place would be possible. It does seem like a strange design to not be able to repalce a glass panel in service. If this was the week after a dry dock it could be 4 years before it is fixed again..... I wonder if they are offering some form of onboard credit as compensation. There will be many people that booked the cruise with the North Star being advertised as part of the entertainment. The North Star is on every advertisment they have for the Quantum so rather a major thing to not be operating. Its not too much of an issue for us as we've been on the North Star plenty of times but there is someone in our party who has never been on a Roayl ship and was looking forward to it. Quote Link to comment Share on other sites More sharing options...
FloatyBoaty Posted November 7, 2023 Report Share Posted November 7, 2023 5 minutes ago, EmersonNZ said: That's a shame. From that explanation it sounds like they need to take the actual gondla off to replace the glass which will need heavy lifting cranes. If that wasn't the case surely fixing it in place would be possible. It does seem like a strange design to not be able to repalce a glass panel in service. If this was the week after a dry dock it could be 4 years before it is fixed again..... I wonder if they are offering some form of onboard credit as compensation. There will be many people that booked the cruise with the North Star being advertised as part of the entertainment. The North Star is on every advertisment they have for the Quantum so rather a major thing to not be operating. Its not too much of an issue for us as we've been on the North Star plenty of times but there is someone in our party who has never been on a Roayl ship and was looking forward to it. No idea what the repair entails. The circumstances that I heard for the breakage do sound pretty unique. (which I won't repeat because I have no idea how accurate they are and I heard 2 different stories). Anyway, I was onboard for 2 weeks in September and the transpacific in October and they did not offer any compensation. I also did not ask, so I have no feedback for you there. Have a great cruise though! EmersonNZ 1 Quote Link to comment Share on other sites More sharing options...
Treesam Posted 4 hours ago Report Share Posted 4 hours ago Anyone know when Quantum will be heading in for dry dock? Is it happening in 2024 or 2025? Thanks! Quote Link to comment Share on other sites More sharing options...
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