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Royal up log problem


Safemike1
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When I go into the Royal Up program, it lets me put in my last name and reservaiton number. Then it just give me a message "Please wait, we are checking for availability." and then just sits there with the icon just going around in circles. I have tried this with firefox, edge, safari, and chrome. But they all do the same thing. My cruise is not until Jan 25, so could it be that I am just too early?

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1 hour ago, Safemike1 said:

When I go into the Royal Up program, it lets me put in my last name and reservaiton number. Then it just give me a message "Please wait, we are checking for availability." and then just sits there with the icon just going around in circles. I have tried this with firefox, edge, safari, and chrome. But they all do the same thing. My cruise is not until Jan 25, so could it be that I am just too early?

I think that's what it's doing if you're unable to bid yet, used to say to come back again later, now it just spins 

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1 hour ago, Safemike1 said:

My cruise is not until Jan 25, so could it be that I am just too early?

Possibly just too early. Our January 29th cruise earlier this year didn't offer Royal Up until December 8th. YMMV.

(I know this because I happen to still have the offer email in my inbox)

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I received my RU offer for a Jan 14th sailing in early November. That is not the 30 days it says you have to be within.

It could be that your cabin is not eligible, or that whomever you booked with doesn't participate in RU. 

Or you will just have to wait.......you can continue to check as your sailing gets closer.

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I’ve been checking for a week or so for our February 4 sailing.  Up until last night, I kept getting the spinning icon.  
 

Last night we were able to bid even though it’s over 30 days out. 
 

In the past, Royal Up was unavailable until within the 30 day mark.   Others have been available well before that.   

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On 11/22/2022 at 8:55 AM, Ampurp85 said:

I received my RU offer for a Jan 14th sailing in early November. That is not the 30 days it says you have to be within.

It could be that your cabin is not eligible, or that whomever you booked with doesn't participate in RU. 

Or you will just have to wait.......you can continue to check as your sailing gets closer.

Odyssey by chance? We are on that cruise and got our RU about 10 days ago...currently in a JS and did put a, according to them a 'weak' bid, in for a GS.

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9 hours ago, Mike n Ky said:

Odyssey by chance? We are on that cruise and got our RU about 10 days ago...currently in a JS and did put a, according to them a 'weak' bid, in for a GS.

Oasis, I just got off my Odyssey sailing and have no plans to sail Quantum class anytime in the near future.

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