Lyrical Posted March 16, 2017 Report Share Posted March 16, 2017 I think Royal Caribbean needs to update some info on their Website. When we booked our Cruise back in November for this upcoming April 19th it stated that FREE ROOM SERVICE was all included in our cost. Feeling kind of "jipped." Think they should give onboard credit to those who had booked prior to this $7.95 charge that they are adding soon. ONE FARE COVERS EVERYTHING FROM RELAXATION TO ROOM SERVICE~ this is from their website~~~sad!! DocLC, DunkelBierJay and RestingBird 3 Quote Link to comment Share on other sites More sharing options...
arebee Posted March 16, 2017 Report Share Posted March 16, 2017 You can try to send that quote to someone in the corp office, you never know... Quote Link to comment Share on other sites More sharing options...
FManke Posted March 17, 2017 Report Share Posted March 17, 2017 I think this is where the small print,"prices subject to change" comes into play. WHStoneman 1 Quote Link to comment Share on other sites More sharing options...
pamw Posted March 17, 2017 Report Share Posted March 17, 2017 Feeling a bit thick here - doesn't that mean you don't get charged for the leg service to your room - it's always been like that hasn't it??? Quote Link to comment Share on other sites More sharing options...
whenismynextcruise Posted March 17, 2017 Report Share Posted March 17, 2017 I thought the fee was only for after midnight room service Quote Link to comment Share on other sites More sharing options...
Matt Posted March 17, 2017 Report Share Posted March 17, 2017 I thought the fee was only for after midnight room service There's been a change announced http://www.royalcaribbeanblog.com/2017/03/16/royal-caribbean-shares-new-fleet-wide-room-service-menu pamw 1 Quote Link to comment Share on other sites More sharing options...
pamw Posted March 17, 2017 Report Share Posted March 17, 2017 There's been a change announced http://www.royalcaribbeanblog.com/2017/03/16/royal-caribbean-shares-new-fleet-wide-room-service-menu Thanks for the link - interesting! I wonder if they will pass on some of this added money to the staff who leg it around the ship delivering it - probably not! Quote Link to comment Share on other sites More sharing options...
monctonguy Posted March 17, 2017 Report Share Posted March 17, 2017 I will defend it a little now, as the menu seems MUCH better than it was before..... I still think they should offer some basic foods/snacks for free, but what they are offering for the $7.95 is defn a step up from before. They should have released the pricing AND the menu at the same time to save some angst! Jerel 1 Quote Link to comment Share on other sites More sharing options...
DocLC Posted March 17, 2017 Report Share Posted March 17, 2017 I still think they should offer some basic foods/snacks for free, but what they are offering for the $7.95 is defn a step up from before While I agree and don't like the change, continue to offer included options without an additional fee wouldn't do anything to reduce the use of room service. After all, by charging a fee, they claim they'll be able to improve service, presumably because less people will be using it. Quote Link to comment Share on other sites More sharing options...
FManke Posted March 17, 2017 Report Share Posted March 17, 2017 I will defend it a little now, as the menu seems MUCH better than it was before..... I still think they should offer some basic foods/snacks for free, but what they are offering for the $7.95 is defn a step up from before. They should have released the pricing AND the menu at the same time to save some angst! You still get a lot for $7.95. The quality of the new menu will dictate it's value. Quote Link to comment Share on other sites More sharing options...
DunkelBierJay Posted March 17, 2017 Report Share Posted March 17, 2017 When we booked our Cruise back in November for this upcoming April 19th it stated that FREE ROOM SERVICE was all included in our cost. If you used a travel agent ask them to make your case...if you went through RC, give them a call...if you are Crown & Anchor, try this number...800-526-9723. I understand RC's need to make changes like this, but if they promised one thing when you agreed to buy their product, they should deliver it, or at least give you OBC. Quote Link to comment Share on other sites More sharing options...
pamw Posted March 17, 2017 Report Share Posted March 17, 2017 Apart from the occasional breakfast and light snack we would use the main eating venues around the ship. I'm not sure that I entirely agree with this charge and agree that light snacks should be at no charge - we pay enough to cruise. Quote Link to comment Share on other sites More sharing options...
aaliancewarfare Posted July 20, 2017 Report Share Posted July 20, 2017 does anyone know if the upcharge is included in Celebrity and Azamara? Quote Link to comment Share on other sites More sharing options...
jce2 Posted July 20, 2017 Report Share Posted July 20, 2017 I assume the charge is per room order. I.E. I can order breakfast for both of us and pay $7.95 Quote Link to comment Share on other sites More sharing options...
mom2mybugs Posted July 20, 2017 Report Share Posted July 20, 2017 16 minutes ago, jce2 said: I assume the charge is per room order. I.E. I can order breakfast for both of us and pay $7.95 Yes...you can order enough for 10 people and its the one 7.95 fee. Jane Quote Link to comment Share on other sites More sharing options...
DocLC Posted July 20, 2017 Report Share Posted July 20, 2017 3 hours ago, aaliancewarfare said: does anyone know if the upcharge is included in Celebrity and Azamara? I wouldn't think so as they're supposed to be "up market," but I don't know for sure. I can tell you that it's complimentary on Princess and that you can even order breakfast through their app. Quote Link to comment Share on other sites More sharing options...
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