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Posted

So we were to sail on 03/15 when everything was halted on 03/13.   

We were still issued our Crown and Anchor points for this cruise even though it did not happen.  

Was there ever an official statement from RCL about these points?

When a FCC is redeemed, points still earned on that sailing as well?

Posted

I have not seen an official statement. There has been discussion here that they were not supposed to be awarded. I had a 3/15 sailing also that was cancelled. I received the points after the cancelled sailing would have concluded. The points were removed a couple  weeks later, all without explanation.

Posted

No official word, just user reports.

In my case my April cancelled cruise posted no points to my account.  That week the app thought I was on the cruise showing what day it was and so on but points never posted.   

Posted
2 hours ago, Scatmanjack said:

Within 12 hours of this post my points magically reset to the correct amount...

RCL Big Brother is watching over you!

Try posting a request for a free suite and see it that works...

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