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Thanksgiving Side to Side: Brilliance to Oasis

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6 hours ago, MadamG2U said:

WAAAYTOO just wanted to thank you again.  Everything has been confirmed and its perfect.  We will have Israel as our Genie

Yes, Sabrina is right !  Izzy has incredible reviews.  That means you WOULD have had Joyce (Izzy is taking her schedule)...you couldn't have lost, either way !

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7 minutes ago, MadamG2U said:

I was just going to see if anyone had thoiughts on him.  Now I am really doing the happy dance!

Many have thoughts on him.  They are all good.  The only one negative I have heard on him (and it's minor), is that he does not communicate as regularly pre-cruise as some other genies.  He is of the most experienced Genies, other than Reyno (who is on all the Star class ads).

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6 minutes ago, Lovetocruise2002 said:

Many have thoughts on him.  They are all good.  The only one negative I have heard on him (and it's minor), is that he does not communicate as regularly pre-cruise as some other genies.  He is of the most experienced Genies, other than Reyno (who is on all the Star class ads).

Yes, I think Reyno and Izzy have benefited from the fact that they were Suite Concierges before becoming Genies.

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1 hour ago, Lovetocruise2002 said:

Many have thoughts on him.  They are all good.  The only one negative I have heard on him (and it's minor), is that he does not communicate as regularly pre-cruise as some other genies.  He is of the most experienced Genies, other than Reyno (who is on all the Star class ads).

Our experience must have been different than others because every time I emailed him, pre cruise, I heard back from him that same day. It was always late at night but always the same day.  Since I'm not using my real name I can tell you something else about him.  He has an amazing smile, very handsome and he smells great!

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1 minute ago, Dogmom said:

Our experience must have been different than others because every time I emailed him, pre cruise, I heard back from him that same day. It was always late at night but always the same day.  Since I'm not using my real name I can tell you something else about him.  He has an amazing smile, very handsome and he smells great!

LOL.  Joyce said the same thing about him (that he is very handsome).

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13 minutes ago, Dogmom said:

Our experience must have been different than others because every time I emailed him, pre cruise, I heard back from him that same day. It was always late at night but always the same day.

You are too funny with your comment!  Again, the one minor complaint was just from one or two individuals among many great comments so I took those with a grain of salt.  Just figured I would pass the info along.  Seriously though, I would be so excited if got Izzy in March.  Fingers crossed.

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On 12/7/2019 at 6:50 PM, WAAAYTOOO said:

In other interesting news, our Genie brought us a letter indicating that we would be receiving a 20% FCC based on the price of this cruise.  

How does this work if the cruise is a casino comp? Based on what price since they fluctuate - I assume they just look at their historical archive to see what the price would have been on the day you claimed the comp/booked? I'm not at that level in the casino yet, but now you have me wanting to learn UTH so I'm curious. 

dog poker GIF

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23 minutes ago, melmar02 said:

How does this work if the cruise is a casino comp? Based on what price 

The FCC is based on the base fare only.  IOW, the taxes, fees, gratuities etc do not count towards the FCC.  I don't think the fact that it is a casino comp factors in at all....from what I understand it it based wholly on the cruise fare that you paid.  Since our cruise fare was $6255.70, I would expect our FCC to be $1251.14 but our TA told us to expect in the neighborhood of $1100 so there must be some factor included (or excluded, in this case) that I am missing.  We all know how Royal uses "fuzzy math" and it looks like this is no exception.  I know from reading others' accounts, most people are consistently disappointed that their FCC is lower than they expected.  I'll join that group, I guess.

Here's a bit of good news though....we found out that we will be able to combine this FCC with ANOTHER casino comp upgrade.  I'm using a free casino comp certificate (which I am upgrading) for a sailing on Liberty next September (Labor Day) and I will be able to apply this FCC to that casino comp upgrade.  So, you can combine a casino comp upgrade with an FCC which is great news.   As Twangster has explained to us a couple of times, the FCC can only be used to pay for base fare.  We cannot use it to cover taxes, fees, gratuities, etc.   Coincidentally, the FCC will almost exactly cover the cost of the upgraded fare, so this one will be almost "FREE".

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On 12/1/2019 at 11:28 PM, emsff02 said:

I’ve been following along. Looks like you had a good time on your first leg, aside from the issues with your steaks, that seemed to have followed you to this leg too. That suite looks amazing. I still have more that a year until I sail on her, but we are going all out with star class in the ATS 9330. There are 6 of us, so we need the bigger room. Someday we will try the “gated community” on deck 17.

You are going to love the ATS! We took our adult kids on Harmony in May and had the 2BR ATS, with Genie Allan (who is now on Oasis)- 6 of us total. It was an awesome room, but the balcony really makes it a super special experience. 

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On 12/12/2019 at 10:33 AM, WAAAYTOOO said:

The FCC is based on the base fare only.  IOW, the taxes, fees, gratuities etc do not count towards the FCC.  I don't think the fact that it is a casino comp factors in at all....from what I understand it it based wholly on the cruise fare that you paid.  Since our cruise fare was $6255.70, I would expect our FCC to be $1251.14 but our TA told us to expect in the neighborhood of $1100 so there must be some factor included (or excluded, in this case) that I am missing.  We all know how Royal uses "fuzzy math" and it looks like this is no exception.  I know from reading others' accounts, most people are consistently disappointed that their FCC is lower than they expected.  I'll join that group, I guess.

Here's a bit of good news though....we found out that we will be able to combine this FCC with ANOTHER casino comp upgrade.  I'm using a free casino comp certificate (which I am upgrading) for a sailing on Liberty next September (Labor Day) and I will be able to apply this FCC to that casino comp upgrade.  So, you can combine a casino comp upgrade with an FCC which is great news.   As Twangster has explained to us a couple of times, the FCC can only be used to pay for base fare.  We cannot use it to cover taxes, fees, gratuities, etc.   Coincidentally, the FCC will almost exactly cover the cost of the upgraded fare, so this one will be almost "FREE".

Update on the 20% FCC.  I will preface my story by saying that this is not yet final.  My TA is questioning the results but I will just say....boy, was I ever mistaken with my estimate of what our FCC would be !  In my previous post I had estimated that our FCC would be between $1100-$1200 based on the cruise fare of $6255.70.  Imagine my surprise when the FCC arrived on Tuesday in the amount of $464 - $232 each.  I was stunned, to say the least.  As I said, Michelle is looking into it today for me.  As I no doubt mentioned elsewhere in this thread, this cruise was an upgraded casino comp. It started as an interior room and I paid a casino discounted upgrade to Star Class, which, in the end, totaled $6255.70 before any taxes or port fees.   I feel sure that this is factoring into the unbelievably low FCC somehow.  I will withhold any further speculation about how the FCC was calculated until I hear back from Michelle. Just know that I am enormously disappointed at the moment.  I almost wish that the Genie hadn’t even offered the FCC. I neither asked for it nor expected it.  More, once I hear back from Guest Relations.
 

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8 hours ago, WAAAYTOOO said:

Update on the 20% FCC.  I will preface my story by saying that this is not yet final.  My TA is questioning the results but I will just say....boy, was I ever mistaken with my estimate of what our FCC would be !  In my previous post I had estimated that our FCC would be between $1100-$1200 based on the cruise fare of $6255.70.  Imagine my surprise when the FCC arrived on Tuesday in the amount of $464 - $232 each.  I was stunned, to say the least.  As I said, Michelle is looking into it today for me.  As I no doubt mentioned elsewhere in this thread, this cruise was an upgraded casino comp. It started as an interior room and I paid a casino discounted upgrade to Star Class, which, in the end, totaled $6255.70 before any taxes or port fees.   I feel sure that this is factoring into the unbelievably low FCC somehow.  I will withhold any further speculation about how the FCC was calculated until I hear back from Michelle. Just know that I am enormously disappointed at the moment.  I almost wish that the Genie hadn’t even offered the FCC. I neither asked for it nor expected it.  More, once I hear back from Guest Relations.
 

Andreas is presenting me with the paperwork and details of our FCC tomorrow. I am interested to hear how these work as it’s all new to me! Fingers crossed it works out for you. 

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Very bad news, I’m afraid. The FCC is accurate, according to Michelle.  I am disappointed beyond imagination. She provided calculation details but it makes no sense to me.  I really wish they had not offered any FCC at all.  It makes Royal seem so shady to me. It’s as if they are saying to me - “We want to restore your confidence in us by completely destroying your confidence in us”. I’m honestly sick to my stomach about it.  I’m sure you’ll have better luck as you won’t be dealing with Casino chicanery but I caution you to temper your expectations. Bottom line - your cruise fare is NOT what you pay for the cruise !  It is some voodoo made-up value that pull out of their as*es.

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1 hour ago, WAAAYTOOO said:

Very bad news, I’m afraid. The FCC is accurate, according to Michelle.  I am disappointed beyond imagination. She provided calculation details but it makes no sense to me.  I really wish they had not offered any FCC at all.  It makes Royal seem so shady to me. It’s as if they are saying to me - “We want to restore your confidence in us by completely destroying your confidence in us”. I’m honestly sick to my stomach about it.  I’m sure you’ll have better luck as you won’t be dealing with Casino chicanery but I caution you to temper your expectations. Bottom line - your cruise fare is NOT what you pay for the cruise !  It is some voodoo made-up value that pull out of their as*es.

Boo 😞

I hate to see this.

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On 12/3/2019 at 1:45 PM, WAAAYTOOO said:

For those of you who might care, I told photos of the bar menu in the Suites Lounge. 

image.thumb.jpeg.932ac0026b97803438934321663945b8.jpeg
This is the Happy Hour menu available daily from 4:40-8 PM

I have the full service menu as well but need to clarify some info on this one and will publish it later 

Hi Raye or anyone who can answer... Is this only a loyalty lounge or is this something that anyone in a suite can avail themselves to? 

 

We do miss the Haven lounge and bar when sailing RC and not sure this would be a viable alternative. 

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