check in

[usafun]

received several notification regarding the need to complete the check in process for our upcoming cruise at thr 24th of august, but now, upon trying to do so, i received the following notice:

is this a temporary problem?

[tiny260]

More than likely yes, it is a temporary problem.

If it doesn't clear up, clear your cache or try a different browser.

[FionaMG]

11 minutes ago, usafun said:

is this a temporary problem?

Most likely. Try again using a different browser and/or device. Using an incognito tab also oftens helps.

However, there's no need to worry, as checking in online is not mandatory; so even in a worst case scenario in which you are completely unable to access online check-in prior to sailing, you would still be able to go to port and check in there. It would just take a few extra minutes while they verify your details. 

[tiny260]

I just tried mine and got the same message, so it appears that it is an issue, probably doing site maintenance.

[FionaMG]

8 minutes ago, tiny260 said:

I just tried mine and got the same message, so it appears that it is an issue, probably doing site maintenance.

I still have 9 days to go before I can do mine. Hope it's sorted by then. I want to be able to check in the very nano-second it opens up! 

[tiny260]

Just now, FionaMG said:

I still have 9 days to go before I can do mine. Hope it's sorted by then. I want to be able to check in the very nano-second it opens up! 

I was in it this morning reviewing my set sail pass, so I'm sure it just temporary.

[SPS]

I've noticed that I can't seem to load the RC website with Chrome this afternoon. Internet Explorer seems to be working just fine, though.

[tiny260]

2 minutes ago, SPS said:

I've noticed that I can't seem to load the RC website with Chrome this afternoon

I just used Chrome and got in, haven't tried IE in awhile.

[usafun]

i 

On 7/14/2019 at 12:04 AM, FManke said:

As @JohnK6404 said, you can get as many apps, sides and dessert as you want. You do only get one entrée. The servers, at least in our case, asked when we ordered one side each, if we wanted to order more. Same with the apps.

i tried it with chrom. website uploads well, but ckin wouldnt.
good idea nto try also with IE or with chrom incognito.

[tiny260]

10 minutes ago, usafun said:

i 

i tried it with chrom. website uploads well, but ckin wouldnt.
good idea nto try also with IE or with chrom incognito.

It's still giving me the error, so it is the site and not on your end.

[usafun]

with incognito mode...

 

[Chaosgirl426]

did you try downloading the app? that may help also. 

[cdixon22]

Try calling RCCL.  This happened to me and my account was locked for some reason.  Customer service reset and I am good to go now.

[usafun]

i reserved my cruise on line, so do not have travel agent.

BUT...

its working ok with I.E, while chrom still shoe a problem.

[Iheoma]

The same thing is occurring with my ressie. Interestingly we just got our edocs today - and I can view those easily. 

[Atlantix2000]

3 hours ago, usafun said:

i reserved my cruise on line, so do not have travel agent.

BUT...

its working ok with I.E, while chrom still shoe a problem.

Actually, your travel agency is whatever website you booked through.  You may not have a specific agent assigned for you to call for help but you do have a travel agent.  The only way to not have a travel agent is booking directly with Royal.