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bryresangel

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Posts posted by bryresangel

  1. 1 hour ago, deep1 said:

    Most I like... No Bora Bora? Thats inhuman. Best stop n that area...! Then I see them doing like others. Most cruises can be had around a 100 a night for plain Jane... This one is over $200 a night starting.  

     

    Do other world cruises include all the inclusions that this one does? I've never looked at them before, so I am not sure what is "standard" and what isn't.

     

  2. 16 hours ago, Reigert2008 said:

    Depending on the size of your group, you may want to check out Larry’s Limo.  We had a group of 7 and was able to use Larry’s and it was easier than having multiple “Uber’s”.

     

    https://www.larryslimo.com

     

    6 hours ago, Funeegal said:

    I second Larry's Limo!  We usually fly into FLL and use free hotel airport shuttle to hotel; then Larry's to get to Miani Port.  Using them again this November!  Highly recommend!

    We only have the two of us, but now I have to check them out!

  3. 5 hours ago, twangster said:

    I got a sea day to replace Nassau on Indy early November.  The short Florida cruises don't always have a lot of options for alternate ports.  

    I'm okay with a sea day.  Totally fine with this update.

    I hope this is a thing for my 12 November cruise on the Indy. I haven't seen anything yet though.

  4. 3 minutes ago, Doak said:

    My 2 cents,,,, sorry this happened.  I do not know who you spoke with first of all, and this is by no means an excuse by any means. Any discrimination is wrong.

    I have had times where on the phone I simply cannot understand the RCL employee there English is so terrible.  I actually tell them that I have to call back another time.  With that it is possible if they were from a 3rd world type setting which RCL does have that their society has not come around to ours on these matters.  AGAIN not excusing this by any means, and I hope that RCL does something for you here.

    But that is still an issue by corporate RCL. They need to ensure their call centers hire people who are respectful of their customer base. Some countries have laws or rules that do not mesh with typical American values. But if I were in a customer service role (and I have been), and someone for example, asked to speak to a man because they refused to talk to a woman, I wouldn't be rude and I would accommodate them. It's not about my personal beliefs, but how do I best represent the people that sign my paycheck, and I feel this needs to be made VERY clear to RCL employees.

  5. That is horrible. The CEO absolutely should be involved in this, as it is his job to ensure the culture of his company is appropriate. I am quite frankly disgusted that you have had to deal with this on multiple occasions. 

    Does RCL outsource their customer service? I could see this being in part due to different cultures, but again, that is up to the company to resolve for their customers.

     

  6. 1 hour ago, twangster said:

    Have an idea what you might be looking for before you go.  Research pricing.  Next doesn't usually offer the perks for refundable bookings or they are greatly reduced but it never hurts to shop them for pricing.   

     

    Great idea! I will take a look and see. We already have our next one booked since we had to burn some FCC, but there is always the next next cruise!

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