Matt V

I assume our 9 night July 2021 cruise will be canceled. I looked around but still not sure. This all has become so confusing. What are our options? RC never emails to let us know they canceled one or how much FCC we have unless I call. We had a March 2021 cruise paid with cash and FCC. Called in December to move to July. Guess no shot of cash refund?

I hope they cancel my 9 night March 2021 cruise by Dec 26th. No way it will sail and I'm not making final payment. Rather get my NRD instead of worthless FCC.

Really wish I could have got my money back and not worthless FCC.

I had to complain on their Facebook page too get them to apply the massive amount of credit they gave our kids to the adult fares. We all got equal amounts of credit which never made sense.

Same situation. I booked on the Explorer for next spring based on their misleading advertisement. It made someone believe that the amplification already occurred. So I booked it and now it's not being amplified. They wouldn't refund my nfd or let me move the money to another cruise.

I canceled on March 11th. After numerous calls, they said I would get it on April 13th. I called four days later and they said it processed and I was emailed in the 13th. But I never got the email (I check all the time) and nothing on the spam folder. So they told me over the phone what the credit amounts are, want able to get that on email form tho. If I were you, I'd call. Otherwise, I'd still be waiting for an email that was never coming.

RC has enough of my money that I'll never see again. Regardless, the drink package is still $89 a day.

Trying to keep it brief... Had cruise in early April. We cancelled on March 11th. This was days before the 125% FCC or full refund offer, sucks for us. I called today as I never got my FCC email. RCI said they did the FCC calculation and gave me totals which is fubar. Not to anyone's surprise but completely unfair is that they split the FCC equally four ways (me, wife, two toddlers). We got $716 each. Our original cruise fare was as follows: Adult $1251 Adult $ 693 Child $475 Child $475. The new cruise we booked fare as follows: Adult $1633 Adult $1633 Child $456 Child $456 So they applied the FCC to take $716 off the adult fare and $455 off the kids. Now I get the remaining FCC of $522 for a future cruise good for 6 months that I'll never use or even can use with everything shut down Is this correct of them? Shouldn't I get the $522 refunded towards the $1000 deposit? The second cruise costs more than the first one but I still have to pay more out of pocket because they split the FCC equally. Either way what a complete mess.

Cancelled March 11th, just got my refund. Still waiting for FCC.

I booked on the Explorer in 2021 for the ABC islands. Going to cancel it. RCI's advertisments lead me to believe the ship was already amplified. I booked that after my April cruise was canceled.

I cancelled on the 11th. Still haven't recieved the taxes/port fees refund to my credit card nor the FCC email. Slightly worried it fell through the cracks. Might call Friday if I don't see anything. I already called once.

Because it's false advertisement. The ad said newly amplified ship. Listed all the new features the ship has but had none of it started. At a minimum, it should have said "upcoming" changes.

Thanks. And you are correct lol. I called this morning and they said no. Debating if I should call the credit card company and dispute the charge. But in the meantime, booked a refundable cruise on Harmony during the same time. I'll see how this plays out and end up canceling one of the bookings before December.

We had an April 3rd cruise out of Fort Lauderdale. We cancelled since MD closed schools and canceled spring break. Only got the 100% FCC. So we can only book during Spring break. Found cruise next March on Explorer. RC site (attached) lead me to believe the ship was newly amplified on their website. Apparently, per this site and others, the amplification is either not happening or delayed. My concern is that the trip will be either be delayed or canceled. At this point, I rather just change to another cruise. Stupid me did the NRD, bleeding money with this vacation. What's the chance I can get RC to waive the change fees based on selling bookings for an advertised amplified ship that probably won't occur?

I booked for next march. They better not cancel or delay that trip. So over all of this.

Are we safe to book a new cruise and pay the deposit while we wait for the FCC to arrive? Then assume we apply the FCC to the cruise we put the deposit on?

We cancelled Tuesday. My parents waited. They got an email and text overnight. I've gotten nothing so far, don't expect I will either.

The FAQ says FCC under the cancel within 48 hours can be used for ANY sailing through 2021. The fine print says FCC cannot be used for chartered sailings. Didn't say anything about holidays. I took screen shots in case this becomes an issue when I have to book. Wondering if I can get help from the credit card company. I just want my money back at this point. The new compensation plan needs to be retroactive in my opinion.

Do they make it clear that it's a holiday cruise? We can only go during spring break which ends with Easter?

Doubt anyone knows, but what about those that took the FCC just days ago? No refund or 125% FCC for them?

We took thur FCC a couple days ago. I got a dollar I don't get a refund or the 125% FCC I'm seeing. Argh.

I live in MD, wife is a teacher. Spring break is now make up week. So no cruise for us that we had scheduled for a year.

This is the most helpful information ive come across. Im less worried about catching the flu than doing donuts on the sea because islands are terrified to have cruisers. https://www.cruisecritic.com/news/5097/