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MLH

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Everything posted by MLH

  1. HM runs a “tighter ship” with their SC program. My biggest pet peeve is the loss of priority on the flow rider and slides. On other ships we have done, SC just doesn’t have priority during sea days between 1-4pm. HM has no priority at all for the flow rider and slides, regardless of the time. Note this on your survey. Like you I do multiple STAR class and they need to have consistency throughout the fleet. I have asked via twitter and FB regarding the priority and have been answered yes except between 1and 4 2 different times. When travelling to Alaska I asked on twitter and was told yes, and then told the social media folks it wasn't happening. Our genie then had me meet with the activies manager who explained they missed the memo on the change back. Going on Allure in May and will raise holy heck if it is not that way. I have screenshots of all of my conversations.
  2. I think they don't want to deal with unhappy people in line.
  3. I have read on other ships it is back to Priority. I had the same thing happen on Quantum and asked the genie and asked on social media and it was rectified. Seems like the policy was before covid and then after covid they changed it, but at full capacity they supposedly went back to the pre covid perk. I was on Oasis a few weeks ago, no star, but they gave star priority, every third person.
  4. Can you tell me the name of the hotel you stayed at if you can recommend it. thanks
  5. Is this in addition to priority during non busy hours of 11-2?
  6. We are going in May on Allure. Not our first star class but first on Allure. Sorry to hear you had some not so nice guests. We only time we had an issue was debarkation walking past the lines. A lady actually put her suitcase out in the aisle so we could not get by. Do you know when Jay is going home. We have had Smitha before and would like to experience someone new, not that there was anything wrong with her, just looking for a different experience.
  7. Our genie actually took our carryon bags to the room. They do have access to the rooms. I did keep my purse and valuable jewelry with me though.
  8. We just disembarked yesterday. The internet kept bumping me off. Turns out you have to go into the network and make sure autojoin in activated. Once I did that it was great all week! Coastal Kitchen staff and food was excellent. Overall a good cruise. We had about 1400 kids as well. Normally I don't even notice, but this week I did. There were so many strollers and wagons for little ones. It was very rare not to be in an elevator without one. Even saw a Quad stroller and one family that had a double and a single. My biggest complaint was on the pool deck. people would park their strollers in the walkway blocking the path and there was always a traffic jam. With the ksf promotion, lots of people are taking advantage of it for sure. Although on the boogie board there were mostly adults versus the kids which is a change.
  9. Correct on the uber dropping you off. Taxis are allowed to drop off closer. The Star banner is also near the wheelchair waiting area so there will be lots of people. Just make sure you bypass that line to get to the Star Class podium.
  10. Looking forward to your blog. Our Star class plans changed and the 3 20 something's are not coming,so I am interested in hearing how just the 2 of you enjoy Star Class!
  11. If you download your set sail pass into your apple wallet you will possibly see the room number as the last 4 digits if it has been assigned.
  12. cruiseplum.com vacationstogo.com has Royal Caribbean senior rates
  13. I had a block in my carryon. I knew it would get flagged by security and pulled it out ahead of time and put it in the bin. The TSA agent thanked me and said you would not believe how many of these we have to pull out of luggage.
  14. Odyessy is much worse. They took the suite sun deck and made it a teen area. Now there is a small space overlooking the forward pool behind the lime and coconut pool. There is constant movies playing and no sea views so not so relaxing.
  15. I sailed Star after it was first implemented. Boy what a difference! The Genies really were on the ball delivering the wow. Priority bracelets gave you access to short lines on the flowrider, ice skating, rock wall etc. It was a new and exciting program for a few years, then the newness wore off, social media tended to give reviews of all the things the genies did for you and those requests started to explode and genies started to become spread thinner especially on the ships that added Star Class rooms on Oasis Class without adding additional staff. Couple that with corporate cost savings and ship's management starting to say no. For example I would get Starbucks delivered to my room in the am, then one day Oasis said no longer can you have it delivered and brought a pot. Flowrider priority got put to 1 or 2daily hours at 8 am similar to the KEY program versus going every third person. The wristband no longer allowed you to cut the line on many of the activities. No longer free Sushi and Cupcake classes. Now no surprise delivery's from the genies unless you ask specifically for them. (Granted there was much wasted food) You are not allowed in your rooms when you board and in many cases luggage isnt there waiting for you as promised. They won't reserve seats for you outside of shows ie, rising tide on party nights, karoke etc. You now are required to purchase chefs table and hibachi ahead of time with a promise of OBC or refund. With that being said for those who do not cruise a lot or want a special time, I would say go for it, but your experience will not be the same as before.
  16. Does anyone know what time the shuttle starts from the port to Venice airport? Trying to figure out flight times.
  17. A little trick for costa maya. They wind you through the maze of shops, however, if you look in the shops some of them are open in both sides, that allows you to cut quite a bit off of the maze to the exit. We just walk right through.
  18. Did I miss the release of the Fall 2024-Spring 2025 sailings. Looking for the Symphony Christmas Cruises 2024.
  19. Curious of a review of Rony's tours. It would be most appreciaeted. We are heading there in May.
  20. What was the cost of the car from ravenna to bolonga. also what is the cost of the shuttle from venice to ravenna. We are a group of 12 and logistics are overwhelming.
  21. I bet if you ask Mohammad, he will have some in the lounge for you.
  22. I think it is across the board. Question. Did your bags make it to your room when you got toyour room?. Our last 2 Star we had to go hunt them down.
  23. Regarding bags, I travel with a shoe case (not suit case) that I never check or give to porters. Those are my valuable things.lol I normally just drop in off in the Suite Lounge until rooms open.
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