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Everything posted by MLH

  1. At least it wasn't ALL CAPS!!!!!!!!!!!!!
  2. Keep in mind it is Christmas eve which could be very full, I would fly into Orlando as there may be more flights in case anything happens. Which airline?
  3. Our stateroom attendant on Voyager let us use his hotspot from his international sim card when in port to download some maps because the onboard internet sucked in the Baltics this summer.
  4. How are you getting to the port. If the shuttle, how did it go?
  5. If you book a GS or above and move them into your room, they will not be eligible for suite perks possibly.
  6. My friend just returned and had Jay. Loved him, but be warned he does not know what "light snacks" mean. She found herself in a food coma.
  7. I have done Star class a number of times and been on board when cruising friends were Star Class. Sounds like you had a new Genie or your Genie was involved with other high Maintenace guests. We had one in January who was new and I said I would not book another Star Class as the service and professionalism declined immensely since my first few. I had already booked 2 additional ones. We then went to our Alaskan cruise where we were shuffled to multiple genies due to them having covid and it turned out a much better experience. Covid has changed much of the program due to genies not returning and them having to struggle to fill positions and were understaffed. Time will tell if the program gets better, but spending that much for the service now is not worth it to me.
  8. So you can redeem points when you play. Does that them make them ineligible towards prime? I had 600 points last cruise. I though if you used them, they didnt count against your prime accumulation.
  9. I see where you are coming from, however, I had to test for a Feb cruise. Went to walgreens and then shopping for stones slabs for our kitchen. In the middle of the trip, I got the notification and read I was positive. Vax and Boosted. No symptoms other than a sneeze. Had I not tested, I would not have known I had covid and got on the ship and spread it to many more people without realizing it. I tested a a few more times to be sure and it was positive for about a week.
  10. I had a travel agent that called and I got it in about 30 days @WesKinetic
  11. I found it to be loud as well when they were practicing for shows or having the shows.
  12. I actually tested positive on my pre cruise test in Feb. It wasn't a false positive and was followed up with additional tests. I would have never known I had it if I wasnt going on a cruise. For me, not knowing I had it , I could have infected many more people had I not tested.
  13. I think you are in the minority liking that MCO humid air. lol Enjoy your suite. The first time we were in a suite on Oasis class we were hooked! Just remeber free soda, water, wine and beer in the lounge all day! Also make sure you make show reservations, before you could flash your card, but now you need reservations made on the app or by the concierge. Don;t forget to try the Room service menu that is free and is not half bad.
  14. That is normal. Depending on the genie and what you request in the email. They have to verify information before responding. I have had genies respond the next day and some genies say give them 48 hours. The farther out you are from sailing the longer delay of returning emails I have found. What ship are you on?
  15. I am with you. After the last few cruises since the restart at high capacity, I am no longer booking as well. The problem is capacity is way too high for the service to be where it was before covid. Supply issues, covid among guests and crew and entertainers, covid protocols in place restricitng access to many things. Just not worth it too me.
  16. Pre covid, the bags were loaded by room by the porter and taken directly to the room. now they put them all on the same cart to be sanitized before getting to your room and dumped with all the other bags in the storage area to be delivred by the room stewards. Not as advertised for sure.
  17. I experienced 2 genies on my Alaska cruise. One the way to the cruise, we got switched, the Day 5 our Genie came down with Covid and we got the first genie back. We then had to get tested as we were close contacts with them. It got off to a very bad start. On the way to the port I get a Whats app message at 10:45 saying I have a new genie due to the first being unfit for duty. We had a horrible experience prior with a new genie and specifically requested an experienced genie onboard. Our new assigned genie was also new. It really put a damper on the first day excitement. When we get to the port, we were met by the concierge not the genie to be walked on the ship. Our genie met us onboard and basically introduced himself and said "since you were on Odyessy, you know the layout, you have lunch at Chops at noon, I will take your bag to the room. Enjoy." We were not escorted to the room, did not have the requested items except the bottle of champagne with ice. Going to the room after lunch, many people had their luggage by the doors, not us. Ours was in the baggage room off to the side. I pointed to our bags and asked if the attendant could help me with my 4 bags and he said, I only do this side. Okay then, by this time I was upset with my experience. I texted our genie and said we haven't gotten our bags yet and there are many bags in the hallway and they said, they are still working on them. How it should have been handled in my thoughts: Have the concierge meet us and walk us through and personally explain what has happened to our first genie and act as a genie until ours was ready to give us the full genie experience. That would have been more professional and hospitable then the way it happened. Should the genie have went up and checked the baggage area for our bags or asked the room attendant to check on them, yes. Was this due to Covid and protocol yes, but this was also due to poor training and communication on how Star Class should work. I have been on several Star Class Cruise spre covid and 2 post covid and I have definitely seen a decline in service, protocol and overall experiencenot accounting for covid exposure on activities and supply chain. The one thing that was different is the gifts. The ones we received post covid were from the onboard shops where as the ones pre covid were thoughtful, hand chosen and ordered based on our survey responses. In the past we have received books, mugs, figurines, inspirational mugs that I look at and remember the great time I had onboard versus the last minute I have to go get something from the stores that will probably be thrown out. In the end, everything worked out with our genie and our experience with them was great with them but I am hesitant to book another Star Class for a while until the program gets back to what it was. The VP responsible for creating the program has left Royal so I feel that the Star Class experience will also suffer.
  18. No, the US. I used the free one from the government, it was a i health rapid. They do ask what test you have.
  19. We used this service with a home kit. Make sure you register each person separately. There were no issues, I printed off the results and highlighted the necessary info.
  20. My son tested after our Quantum Alasksa. Our first genie was unfit for duty, and her replacement got it midway through the cruise. My daughter had just had it and my husband and I had it a couple months before. We knew the risks going in so not surprised.
  21. With Covid you can cancel at anytime with a positive test. If you did a PCR test, not an at home or rapid antigen, you can qualify for a letter of recovery. The information is on the website. If recently recovered from COVID-19, need to be vaccinated or take a test to sail? | Royal Caribbean Cruises. You can also do a Rapid at home proctored test. Any PCR test may show up positive. You can go to any proctor service using at home tests that qualify. We used Rapid Test.Rapid COVID-19 Tests Online at Home. Observed Tests for Cruises and Travel (rapidtestandtrace.com)
  22. What was the cost of the royal shuttle back to the airport please.
  23. There may have been a small fire in the engine room. There was a bravo code deck 30. We were delayed and hour or so but left. We did not get into see the glacier. The coast guard inspected the incident and approved us to sail
  24. We board on Monday, there are some rumors of Covid on board. Anything you see.
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