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fishernrex

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  1. First, as someone who travels almost every week for work, I absolutely refuse to use the coffeemaker and glass glasses left in the room. Both are notoriously disgusting. That being said, honestly, these folks are so overworked and overwhelmed at times, rather than file a complaint, I'd give them the benefit of the doubt - Most likely English isn't their first language and they may well have not fully understood your request in writing (vs. verbally). Approach them kindly and directly and express your concern. I'd be willing to bet you'd have the cleanest cabin in your group going forward.
  2. Thank you ALL! We've seen the show several times already and I'm excited to see it from "above". Since we will really be able to see it anytime, we'll let the extra 8 have a front row for this evening. I knew I could count on you guys! Thank you thank you thank you.
  3. First time sailing in a 2BR Aqua and inviting some folks to watch the show with our group, we're wondering how many people could comfortably watch the show from the balcony? Assuming since the cabin sleeps 8 (in theory!), then easily 8 people could - Would 12 be too many? Thanks in advance!
  4. Have to agree specifically in the pool area and casino. We tend to tip generously in the casino - My logic...If I can afford to risk $$ in the machines, I can afford to tip the folks serving me. Most days/nights I don't even ask for a drink, it simply appears!
  5. We too had an interesting experience last year with A2S - I definitely won't be using them again. Similar to someone else, the airline changed the flights (it happens, no fault of A2S) and the rebooked flight wasn't acceptable. As someone who travels frequently for work I understand these things happen and I'm generally able to resolve with a quick phone call to the airline. HOWEVER, because this reservation was booked through A2S, I wasn't able to manipulate the reservation. This is where the frustration came in - Again, like someone else stated I was told the flight is more than 30 days out so A2S wouldn't work with me yet. Knowing how quickly flights sell out and decent seats are gone, I wanted to address the flight changes as soon as possible. What was IMPOSSIBLE was getting anyone at A2S to help. When the finally called me back (>20 days later), both the alternate flights I wanted weren't available. Generally a frustrating experience all around. Their customer service definitely needs some improvement. It's definitely not a "bad" program, just needs more flexibility when changes are generated from the airlines. Being a frequent flyer, I'll never use them again for a cruise, but instead make sure I'm flying in early enough to have contingency plans available. If I were in a different position where I didn't have that lattitude and needed the guarantee of getting to the ship, I might reconsider this stance.
  6. PG, we take a walker on all of our trips as well as a motorized scooter. Easiest solution is to just have one of them in it during the embarkation and/or use it to carry whatever your older folks might need (think carryon luggage). As an alternative, there are also companies that you can rent from there at the port usually (at least for the motorized versions). We used "scootaround" when we went to Alaska and couldn't be more pleased with the convenience.
  7. Having recently cruised on Quantum (June 27th to Alaska) with someone in a scooter here's my thoughts: 1. Quantum class ships aren't for everyone - Frankly, they are my least favorite, but it was a deal too good to pass up. That being said, there's always something to do, the scenery was amazing, and the staff, while short, does everything they can to make your cruise enjoyable. 2. Travelling with someone in a wheelchair or scooter can be a challenge - You have to plan ahead and make certain accomodations no matter what ship your on. Elevators are crowded, leave early to make sure you have plenty of time. If your passenger isn't able to get in and out of the room without assistance, again, plan ahead. Your stateroom attendant will also get you a doorstop to help (you might have to ask). With regards to ports, what everyone else says - This doesn't matter if you're on a cruise or doing something land-based. It's still difficult and requires planning. 3. While the food isn't what it used to be in the "good ole days" perhaps, I never had anything that wasn't edible and surely never went hungry. Again, plan ahead. 4. Nickle and dime...If you've been on cruises you know darned well that unless you're on one of the luxury all-inclusive cruises, you're going to pay extra for extra things. Simply looking at the cruise planner tells you what you would pay extra for. There's plenty that's included and the extras remain to be your choice.
  8. We've brought our own scooter as well as rented from Scootaround (picked up at a kiosk right before boarding the ship). We've never had a handicapped room and anything smaller than a JS requires a bit of finesse getting in and out, but easily doable with two people (my husband can manage by himself, but it isn't pretty!).
  9. Total time - 9 hours on hold... Flight changes came in this morning after I'd given up. Still absolutely horrible customer service and absolutely no way to escalate. I have literally zero faith that they would handle an emergency issue.
  10. Definitely learned my lesson on this one - Still no results on rebooking (something that would have literally taken 10 minutes if I could do it myself).
  11. Booked on Quantum for the June 27th sailing. Given all of the airline issues, COVID, etc, I figured I'd be safe and book Air2Sea. Whew, this has been an adventure. Airline changed routes/itinerary - I'm good with that, I fly all the time and generally have the ability to modify directly if the new route/times don't work. Because Air2Sea owns the reservation, I can't make changes. Fine, call Air2Sea Called Air2Sea, was assured this would be resolved in 48 hours. Um... NOPE (by the way, when they give you an incident number, don't bother to write it down, noone on the call can look it up). Air2Sea 72hours later as the flights hadn't been modified- Much like everyone else, they appear to be understaffed. First, Second, Third Calls - Dead lines (after holding about 15 minutes each time). Forth Call >1.5 hours, then disconnected. Fifth Call - I'm a bit frustrated that a change that should take less than 10 minutes, I'm having to explain myself for a 4th time. Starting to get REALLY frustrated. Alas, I hang in there. Guy then comes back and says he has to make sure I can arrive at the ship on time based on the alternative flights I gave him. I assured him that if I could really arrive on the 25th as scheduled, then I had plenty of time to find the port... (yep, things went downhill from there). I know, I know - Use a travel agent and this wouldn't have been a problem. However, it was a fully comped cruise and couldn't transfer it.... I just shudder to think if I had an actual problem on flight day.
  12. @Derrick8776(From Florida so not sure what your state provides, but it's just a photo copy of the "Florida SHOTS" printout. It lists my name, vax type, date, lot #, state IMM# (whatever that is??) on the printout. I'm not sure if a photo on your phone would suffice.
  13. I lost my physical card and have a printout from the hospital where I received it and that's been accepted on 6 cruises.
  14. Only quasi-related, but the prices of quite a few things skyrocketed this week. In August, the over the water cabanas are priced at $3500 (ok, $3499) Beverage @ $78 and Internet @ $20 (about average). We're pretty loyal to royal, but next year trying Celebrity with the always included package. Will be interesting to just compare all-in prices between the sister lines.
  15. We LOVED having the outlets on each side of the bed. Was a game changer for convenience.
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