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upset

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  1.    ANGRY reacted to a post in a topic: Air to Sea Sucks
  2.    RafaellaCG reacted to a post in a topic: Air to Sea Sucks
  3.    YOLO reacted to a post in a topic: Air to Sea Sucks
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  6. upset
    Listen to me they act as your travel agent and the point was the customer service sucks and they did not follow thru. I should not have to correct their mistakes and should not have to wait hours to get a problem resolved. period. I have traveled on Royal carribean before and this trip they sucked. what travel agent books you on a flight and has the connecting flight leave several hours before your flight gets in.
  7. upset
    We booked thru air to sea and were on united airlines ...venice to frankfort and franfort to newark..they cancelled the franfort to newark flight kept the venice to frankfort that arrived at 4pm the fran to newark was leaving at 11 am..first problem. then they put us on a flight that had hardly any seats we had to wait 3 days to find out if confirmed and just spent a total of 6 hours over 2 days to get the tickets changed to book our seats..we just got off the phone ..the other half of our party was not confirmed on their flight and have to fly into another airport in another state to get home and they now have to wait to find out if they can get confirm on that flight..this is horrible...we have traveled all over the world for work and pleasure and have never had a problem like this before. it should not take hours on a phone and days in total to get a ticket issue fixed
  8. upset
    upset joined the community
  9. upset
    AIR TO SEA SUCKS!!!! THIS BOOKING HAS BEEN A NIGHTMARE!! We booked in Nov and had our flights set up seats done and upgraded... and we find out our flight was cancelled on Saturday (WE LEAVE ON 19TH) they then put us on a flight that does NOT meet our conection???? ARE THEY NOT THE TRAVEL DEPARTMENT??? They tell us we can get our money back....WHAT WE PAID 999 NOW FOR TICKETS ITS 2600 PER PERSON... then they put us on a flight and tell us we have to wait to find out if we are accepted on that flight and could take 5 DAYS... we get a confirmation email on Tues and to find out we can not make seat arrangements because they have not released tickets..we wait 2 hours on phone for a manager and he says he will escalate and still NOT DONE 24 HOURS LATER...what a nightmare
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