BarbieBell

Thanks for your information.

We became Pinnacle in April of last year and did receive our Pinnacle box in November. My question is how do we get on the email lists that Royal sends out to Pinnacle members? I’ve read on this site that Pinnacle members receive surveys etc from Royal but we have never received anything. I’ve also heard there is a special customer service phone number to call regarding reservations etc but the only number I can only find is the Diamond+ number and perhaps that’s the one folks are referring to. Just wanted a little direction. Quote

We became Pinnacle in April of last year and did receive our Pinnacle box in November. My question is how do get on the email lists that Royal sends out to Pinnacle members? I’ve read on this site that Pinnacle members receive surveys etc from Royal but we have never received anything. I’ve also heard there is a special customer service phone number to call regarding reservations etc but the only number I can only find is the Diamond+ number and perhaps that’s the one folks are referring to. Just wanted a little direction.

I’ve tried logging out etc but mine is still showing nothing?

I’m having same issues on both RCI sites. Glad to know it’s not just my account that’s unavailable

Thanks so much, that’s just what I needed to know. As always,this is a great place to get good information from fellow cruisers.

We have not received our Pinnacle Box yet, but they said we can book our free cruise as it’s already in our profile. So there is a $2400 limit per person? Other than a 7 day Caribbean cruise and the previous mentioned black out dates, are there other parameters?

I’m a big supporter of MEI and without Michelle Cunningham these past couple of years I can’t even imagine the mess I would be trying to sort out. With cancellations, FCC’s, Lift & Shifts, ship changes - it was a tangled web. She was always there helping me work through it so believe me a great TA is a blessing.

We have stayed at the Sheraton Amsterdam Airport Schiphol in a king, club level room and it was wonderful. Luxurious room, very quiet and the club provides great complimentary snacks, drinks and hot meals. The hotel is actually attached to the airport and it’s an easy walk thru the mall like indoor walkway to the various airlines check in and baggage drop. I booked through Booking.com and the cost was $338.00 per night. We left the ship and went straight to the hotel and with its location we didn’t need a taxi to airport for our flight the next day.

Please let the TA Oct 30 from Barcelona happen! We were also on the Allure that was supposed to leave Barcelona on that date heading to Galveston. When they moved us to the Wonder we were sooooo excited, so we are crossing our fingers that our good fortune comes to fruition.

Any updates on the 2022 Presidents cruise? I reached out to my TA, MEI, but haven’t heard back.

Doeweb, We are on the Harmony Oct 24 so hoping for better weather than you described. How has the temperature been in the Med ports?

Hummm so it could be worse!

I agree that Royal could have done better on scheduling the Harmony back into the US, however they seem to be trying to compensate us fairly well. I agree that extra points we loose could have been included and made folks happier, and at no expense on their side.

DanielB - Thanks so very much for this excellent information.