BarbieBell

Thanks for your information.

We became Pinnacle in April of last year and did receive our Pinnacle box in November. My question is how do we get on the email lists that Royal sends out to Pinnacle members? I’ve read on this site that Pinnacle members receive surveys etc from Royal but we have never received anything. I’ve also heard there is a special customer service phone number to call regarding reservations etc but the only number I can only find is the Diamond+ number and perhaps that’s the one folks are referring to. Just wanted a little direction. Quote

We became Pinnacle in April of last year and did receive our Pinnacle box in November. My question is how do get on the email lists that Royal sends out to Pinnacle members? I’ve read on this site that Pinnacle members receive surveys etc from Royal but we have never received anything. I’ve also heard there is a special customer service phone number to call regarding reservations etc but the only number I can only find is the Diamond+ number and perhaps that’s the one folks are referring to. Just wanted a little direction.

I’ve tried logging out etc but mine is still showing nothing?

I’m having same issues on both RCI sites. Glad to know it’s not just my account that’s unavailable

Thanks so much, that’s just what I needed to know. As always,this is a great place to get good information from fellow cruisers.

We have not received our Pinnacle Box yet, but they said we can book our free cruise as it’s already in our profile. So there is a $2400 limit per person? Other than a 7 day Caribbean cruise and the previous mentioned black out dates, are there other parameters?

I’m a big supporter of MEI and without Michelle Cunningham these past couple of years I can’t even imagine the mess I would be trying to sort out. With cancellations, FCC’s, Lift & Shifts, ship changes - it was a tangled web. She was always there helping me work through it so believe me a great TA is a blessing.

We have stayed at the Sheraton Amsterdam Airport Schiphol in a king, club level room and it was wonderful. Luxurious room, very quiet and the club provides great complimentary snacks, drinks and hot meals. The hotel is actually attached to the airport and it’s an easy walk thru the mall like indoor walkway to the various airlines check in and baggage drop. I booked through Booking.com and the cost was $338.00 per night. We left the ship and went straight to the hotel and with its location we didn’t need a taxi to airport for our flight the next day.

Please let the TA Oct 30 from Barcelona happen! We were also on the Allure that was supposed to leave Barcelona on that date heading to Galveston. When they moved us to the Wonder we were sooooo excited, so we are crossing our fingers that our good fortune comes to fruition.

Any updates on the 2022 Presidents cruise? I reached out to my TA, MEI, but haven’t heard back.

Doeweb, We are on the Harmony Oct 24 so hoping for better weather than you described. How has the temperature been in the Med ports?

Hummm so it could be worse!

I agree that Royal could have done better on scheduling the Harmony back into the US, however they seem to be trying to compensate us fairly well. I agree that extra points we loose could have been included and made folks happier, and at no expense on their side.

DanielB - Thanks so very much for this excellent information.

We are on the Harmony out of Barcelona Oct 24 and will be leaving Texas on Oct 20 for a few days in Barcelona before the cruise. How can I get our tests done under these circumstances?

Hummm we have 10 upcoming cruises, starting Aug 22 and haven’t received one yet.

Morten Anderson, which Norwegian ship are you considering out of Barcelona? We are booked on the Harmony in Oct but as Royal keeps putting more and more restrictions on their ships, we might want to switch to Norwegian to a 100% vaccinated ship Originally Royal stated the cruises on the Harmony would be for vaccinated passengers only! Then they threw out the exception for kids, now masks required??? Really isn’t fair to guests that booked feeling secure due to the protocols at the time of their booking. Royal must stop trying to please everyone and trying to cover every possible scenario

There are no “dumb” questions here and I think you will find these folks both helpful and gracious. You should make it a priority to book your specialty dinning as soon as possible once onboard. Basically as you choose your desired dining place and time there will be options on availability and time slots. You will find they will be very accommodating and work with you but I’m not aware if any guaranteed reservations. You will have a complimentary dining reservation for your first night onboard which you can change if it’s not to your liking. I think it will be easier than you think, so enjoy your first cruise, the Harmony is an amazing ship, and WELCOME to our message boards. ?

We have stayed at the Holiday Inn Port of Miami on 340 Biscayne Blvd. it’s usually fairly reasonable and it’s a 5 min drive to the ships. It’s across the street from Bayside Market which has numerous Restaurants and shops right on the bay. It’s a nice option pre or post cruise and also has Bay Tours on several boats there.

Fortunately I did not cancel our wonderful arrangements for this cruise! ?The Cruise Gods we’re finally with us? Realistically there’s a lot of time before sailing date so keeping my fingers crossed that things in our crazy world start getting better all around.

Yes I see her schedule out of Port Canaveral starting Nov 14, 2021 which was the date the TA was supposed end there, however, no confirmation has arrived from Royal stating that the TA is cancelled and what options we have at this point.

Right Now You Can Go On Royal’s Website and Book This Cruise! Outrageous If They Have Already Cancelled It. Obviously The Marketing Dept Is Working Well Even If The Rest Of The Company Is A Wreck!

Like everyone I’m sure, but this hot mess is wearing thin on me. It’s concerning that no one seems to have the slightest idea how to either restart the business or just punt for the time being. Yeah yeah they appreciate our understanding blah blah blah but continue taking bookings and $$ and serving up one major disappointment after another. It’s exhausting and just not worth it anymore.