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twangster

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  1. Like
    twangster got a reaction from WAAAYTOOO in Why You Need to Consider Travel Insurance... and other random musings   
    No troubles but they tag your bag with a bright yellow tag "LATE CHECK IN" and warn you it might miss the flight.  If it does they'll put it on the next flight but it's your responsibility to be at the airport for the next flight to get it.  They won't deliver it to your home or hotel since it's your fault for checking in so late.  
    She also said she would call the gate and let them know I was coming but I made it before boarding began and assumed my A32 boarding position about 4 minutes before boarding started.  (A-list member)
    The check in area was empty and I have TSA Pre.  If I had lines anywhere it would have been an issue.  I got lucky ? 
  2. Like
    twangster reacted to FloridaCruiseGirl1210 in Fort Lauderdale to Port Everglades; Transfers or Uber/Lyft?   
    @twangster Thank you good sir! 
  3. Thanks
    twangster got a reaction from KristiZ in Why You Need to Consider Travel Insurance... and other random musings   
    Yesterday I experienced a trip delay returning on a cruise and I thought it would make an interesting "lessons learned" post.
    My 4 night cruise on Brilliance of the Seas left Tampa on time and on schedule.  It was a great cruise with a group of friends and we all enjoyed it.  When we finished our day in Cozumel and re-boarded the ship none of us knew how mother nature had her own plans for our return to Tampa despite calm seas and smooth sailing.
    Fog.  Heavy fog.  
    To reach the pier in Tampa you need to pass under the Sunshine Skyway Bridge.  In 1980 during severe weather a freighter struct the original bridge sending a section of the bridge crashing into the bay killing 35 people.  As such, Tampa and it's pilots don't take chances when it comes to weather.
    We arrived to the Tampa pilot station six hours ahead of schedule in an attempt to beat the fog but the fog beat us, arriving earlier than forecast.
    Our attempt to beat the fog and arrive early didn't come without cost.  Running any boat, vessel, craft or ship at full speed consumes a massive amount of fuel compared to running at a nominal cruising speed.  Royal spent tens of thousands of dollars on fuel and it's an example how Royal does try to do the best thing for everyone involved even if it costs them significant sums of money.
    Waking up early on debark day I noted our speed was zero but we were still outside of Tampa Bay. Oh boy, here we go.  Up on deck 12 I could see several cargo and tanker ships hanging around with us in the fog.  Beyond the lights of the other ships you couldn't see much of anything.  Fog.
    The Captain informed us that the channel into the port was closed by the Coast Guard and we would need to wait until the channel opened and a pilot could come out to board the ship.  The initial estimate was a 2:30pm arrival at the pier.
    Not long after the Captain informed us that he just got word that another cruise ship got stuck in port the day before and couldn't leave due to the fog.  The channel through Tampa Bay is narrow and only one cruise ship can occupy it at a time, two ships cannot pass each other in the channel.  It takes 2 to 3 hours for a ship to transit the channel.  We had no choice but to wait for that ship to depart and clear the bay before could begin our entrance to the bay.  Estimated arrival now 5:30pm.  
    Lesson 1 - Don't book early flights.
    While sitting around an airport for a day doesn't sound that attractive you need to understand the risk that comes with booking an early flight.  Delays happens for a number of reasons most of which are no one's fault and unavoidable.  Weather delays happen, some ports like Tampa or Galveston are more likely to experience delays at certain times of the year.  Do some research before booking that flight.  Delays can occur for many reasons beyond weather.  
    In my case, I had booked a 6:30pm flight home because it was cheapest, like $175 cheaper than the 10:30am direct flight.  Over the weeks before the cruise I kept looking at that knowing I could pay the difference on Southwest and grab the earlier direct flight but if someone said to me "I'll give you $175 and all you need to do is stay at an airport for 8 hours" I'd take that deal every time.
    I knew I could get some work done using the free airport wifi so my plan was to get off the ship early and spend the day working from the airport knowing if there was a delay, I could be relaxed and not stressed out.  Not only did I save money but the later flight also saved me a bunch of stress during this experience.
    Lesson 2 - Travel Insurance.  This is a perfect example of how travel insurance needs to be high on anyone's list to consider. 
    Our group of about 70 included folks with travel insurance and some "self insured" as they put it.  Some people were out $400 or $500 per person to rebook next day airfare and they had to pay for a hotel and meals on top of that.  For a couple that can be over $1,000.  For a family of four that could be over $2,000.  Those with insurance will get some, if not all of that back.  Those without just lost a whole lot of money.
    However know your travel insurance coverage and limits.  My annual travel insurance policy was chosen primarily for medical coverage.  It has some trip interruption coverage but it doesn't have great reimbursement for delays of this nature.  
    Lesson 3 - If you have travel insurance, know how to use it.
    A lot of people in our group had insurance but had no idea what to do in the hour of need.  What is their phone number? What is the policy number?  What is covered and what isn't?  How much is covered?  Do you need pre-approval? What documentation is required?  The ship had letters pre-printed and available at guest services stating there was a weather delay and some insurance companies will need that documentation for a claim to proceed.  
    If you buy insurance that's great, but know what to do when you need to use it.
    Lesson 4 - They keep the food and beverages flowing.  
    No need to worry about your extra time on board, they have ample food for such events and lined up more activities to keep us busy.  Most people took it all in stride and rolled with it.  It was quite enjoyable, much like any sea day.
    Lesson 5 - Listen to announcements and pay attention. 
    On the last night of the cruise many people put their luggage tags on their bag and place them in the hallway.  Bags are collected by the crew and prepared to be offloaded once the ship reaches the pier.  It takes time for the pier personnel to offload thousands of bags.  There is a reason why bag tags have numbers and bags are offloaded in order so that numbers can be called only when those bags will be ready and waiting in the terminal.  
    During an event like this there a natural tendency to want to get off as soon as the ship arrives but cruise terminals cannot hold thousands of people waiting hours for luggage to be offloaded.  
    Of course what occurred once we did finally reach the pier?  Hundreds of guests ignored the announcements, made a stampede to exit during the "self assist" time and found themselves having to stand outside the terminal waiting for up to 2 hours for their luggage, with no where to sit and no food or water.  If they had listened to the announcements they could have been sitting comfortably on the ship with access to restrooms, food and beverages. Instead they made the self-assist process more chaotic and accomplished nothing but misery for themselves in the process. 
    Listen to the announcements, follow instructions.  
    Lesson 6 - You can't fight mother nature. 
    It's not the crew's fault, it's not the Captains fault, it's not the cruise line's fault. Don't be one of those people making an already difficult situation any worse.   Even if you are one of those people who choose to ignore the lessons above, at the end of the day becoming ugly or snarky with the crew or terminal employees accomplishes nothing.  Sit back, take a deep breathe and relax.  Life will go on and it will all work out in the end.  Put a smile on in the face of adversity.  Be kind to other's and don't get everyone else spun up.  Staying calm and friendly helps other's stay calm and friendly.  If you are stressed out, it will make your spouse and/or kids stressed out.  If you are calm and smiling through it, your loved ones will be more relaxed.  Do it for them.
    Lesson 7 - If you don't buy insurance you've only got yourself to blame.
    Accept the fact that you saved some money by not buying insurance.  You took a gamble and lost.  The money saved by not buying insurance may take a small bite out of your losses.  No cruise line can change factors beyond their control.  It's not their fault.  You took the chance and lost.  Accept responsibility and move on.  
    Me?  I got lucky.  A lot of factors combined to work out in my favor.  I had booked a later flight.  I have travel insurance.  I always use self-assist.  Customs was fast.  Taxi's were waiting.   TSA Pre lines had no wait.  Southwest did an amazing job getting my luggage on the plane checking in at 38 minutes before departure.  The stars aligned for me perfectly and I didn't need to make a claim against my insurance policy.  I was fortunate but in a small group of lucky guests.
  4. Like
    twangster got a reaction from tdcackler in Why You Need to Consider Travel Insurance... and other random musings   
    Yesterday I experienced a trip delay returning on a cruise and I thought it would make an interesting "lessons learned" post.
    My 4 night cruise on Brilliance of the Seas left Tampa on time and on schedule.  It was a great cruise with a group of friends and we all enjoyed it.  When we finished our day in Cozumel and re-boarded the ship none of us knew how mother nature had her own plans for our return to Tampa despite calm seas and smooth sailing.
    Fog.  Heavy fog.  
    To reach the pier in Tampa you need to pass under the Sunshine Skyway Bridge.  In 1980 during severe weather a freighter struct the original bridge sending a section of the bridge crashing into the bay killing 35 people.  As such, Tampa and it's pilots don't take chances when it comes to weather.
    We arrived to the Tampa pilot station six hours ahead of schedule in an attempt to beat the fog but the fog beat us, arriving earlier than forecast.
    Our attempt to beat the fog and arrive early didn't come without cost.  Running any boat, vessel, craft or ship at full speed consumes a massive amount of fuel compared to running at a nominal cruising speed.  Royal spent tens of thousands of dollars on fuel and it's an example how Royal does try to do the best thing for everyone involved even if it costs them significant sums of money.
    Waking up early on debark day I noted our speed was zero but we were still outside of Tampa Bay. Oh boy, here we go.  Up on deck 12 I could see several cargo and tanker ships hanging around with us in the fog.  Beyond the lights of the other ships you couldn't see much of anything.  Fog.
    The Captain informed us that the channel into the port was closed by the Coast Guard and we would need to wait until the channel opened and a pilot could come out to board the ship.  The initial estimate was a 2:30pm arrival at the pier.
    Not long after the Captain informed us that he just got word that another cruise ship got stuck in port the day before and couldn't leave due to the fog.  The channel through Tampa Bay is narrow and only one cruise ship can occupy it at a time, two ships cannot pass each other in the channel.  It takes 2 to 3 hours for a ship to transit the channel.  We had no choice but to wait for that ship to depart and clear the bay before could begin our entrance to the bay.  Estimated arrival now 5:30pm.  
    Lesson 1 - Don't book early flights.
    While sitting around an airport for a day doesn't sound that attractive you need to understand the risk that comes with booking an early flight.  Delays happens for a number of reasons most of which are no one's fault and unavoidable.  Weather delays happen, some ports like Tampa or Galveston are more likely to experience delays at certain times of the year.  Do some research before booking that flight.  Delays can occur for many reasons beyond weather.  
    In my case, I had booked a 6:30pm flight home because it was cheapest, like $175 cheaper than the 10:30am direct flight.  Over the weeks before the cruise I kept looking at that knowing I could pay the difference on Southwest and grab the earlier direct flight but if someone said to me "I'll give you $175 and all you need to do is stay at an airport for 8 hours" I'd take that deal every time.
    I knew I could get some work done using the free airport wifi so my plan was to get off the ship early and spend the day working from the airport knowing if there was a delay, I could be relaxed and not stressed out.  Not only did I save money but the later flight also saved me a bunch of stress during this experience.
    Lesson 2 - Travel Insurance.  This is a perfect example of how travel insurance needs to be high on anyone's list to consider. 
    Our group of about 70 included folks with travel insurance and some "self insured" as they put it.  Some people were out $400 or $500 per person to rebook next day airfare and they had to pay for a hotel and meals on top of that.  For a couple that can be over $1,000.  For a family of four that could be over $2,000.  Those with insurance will get some, if not all of that back.  Those without just lost a whole lot of money.
    However know your travel insurance coverage and limits.  My annual travel insurance policy was chosen primarily for medical coverage.  It has some trip interruption coverage but it doesn't have great reimbursement for delays of this nature.  
    Lesson 3 - If you have travel insurance, know how to use it.
    A lot of people in our group had insurance but had no idea what to do in the hour of need.  What is their phone number? What is the policy number?  What is covered and what isn't?  How much is covered?  Do you need pre-approval? What documentation is required?  The ship had letters pre-printed and available at guest services stating there was a weather delay and some insurance companies will need that documentation for a claim to proceed.  
    If you buy insurance that's great, but know what to do when you need to use it.
    Lesson 4 - They keep the food and beverages flowing.  
    No need to worry about your extra time on board, they have ample food for such events and lined up more activities to keep us busy.  Most people took it all in stride and rolled with it.  It was quite enjoyable, much like any sea day.
    Lesson 5 - Listen to announcements and pay attention. 
    On the last night of the cruise many people put their luggage tags on their bag and place them in the hallway.  Bags are collected by the crew and prepared to be offloaded once the ship reaches the pier.  It takes time for the pier personnel to offload thousands of bags.  There is a reason why bag tags have numbers and bags are offloaded in order so that numbers can be called only when those bags will be ready and waiting in the terminal.  
    During an event like this there a natural tendency to want to get off as soon as the ship arrives but cruise terminals cannot hold thousands of people waiting hours for luggage to be offloaded.  
    Of course what occurred once we did finally reach the pier?  Hundreds of guests ignored the announcements, made a stampede to exit during the "self assist" time and found themselves having to stand outside the terminal waiting for up to 2 hours for their luggage, with no where to sit and no food or water.  If they had listened to the announcements they could have been sitting comfortably on the ship with access to restrooms, food and beverages. Instead they made the self-assist process more chaotic and accomplished nothing but misery for themselves in the process. 
    Listen to the announcements, follow instructions.  
    Lesson 6 - You can't fight mother nature. 
    It's not the crew's fault, it's not the Captains fault, it's not the cruise line's fault. Don't be one of those people making an already difficult situation any worse.   Even if you are one of those people who choose to ignore the lessons above, at the end of the day becoming ugly or snarky with the crew or terminal employees accomplishes nothing.  Sit back, take a deep breathe and relax.  Life will go on and it will all work out in the end.  Put a smile on in the face of adversity.  Be kind to other's and don't get everyone else spun up.  Staying calm and friendly helps other's stay calm and friendly.  If you are stressed out, it will make your spouse and/or kids stressed out.  If you are calm and smiling through it, your loved ones will be more relaxed.  Do it for them.
    Lesson 7 - If you don't buy insurance you've only got yourself to blame.
    Accept the fact that you saved some money by not buying insurance.  You took a gamble and lost.  The money saved by not buying insurance may take a small bite out of your losses.  No cruise line can change factors beyond their control.  It's not their fault.  You took the chance and lost.  Accept responsibility and move on.  
    Me?  I got lucky.  A lot of factors combined to work out in my favor.  I had booked a later flight.  I have travel insurance.  I always use self-assist.  Customs was fast.  Taxi's were waiting.   TSA Pre lines had no wait.  Southwest did an amazing job getting my luggage on the plane checking in at 38 minutes before departure.  The stars aligned for me perfectly and I didn't need to make a claim against my insurance policy.  I was fortunate but in a small group of lucky guests.
  5. Like
    twangster got a reaction from Deedeelynn in Some musings on Royal Up...   
    Be aware that just because they accept bids for a category of cabins does not mean one in each category is actually available.  
    They accept bids in case a cabin opens up.  That could be someone else "won" an upgrade and now their cabin is available to award to someone else who bid on it, or could be last minute cancellations that do happen from time to time.  
    Or it could be no one cancels and no upgrades are awarded in any category.  
    In some cases they know a certain cabin type is easier to sell last minute so they might award an upgrade to make a cabin available in a category that is easier to sell on the open market.
    It's all about them being ready to make more money should cabins be available.  Revenue management.  Otherwise a pinnacle in an interior cabin might get a free suite upgrade once they board.  This way they can sell that suite upgrade, sell a balcony upgrade and sail with an empty interior cabin without ever giving away a free upgrade to a pinnacle.  
  6. Haha
    twangster got a reaction from JLMoran in Our First Cruise! We choose RCI...but have some ???'s   
    On my cruise here were the breakfast time for the last morning:

    My normal routine (as a morning person) is to be be up early, shower and head to the Windjammer for breakfast.  It opened at 6am on my cruise and I was there close to that.  Then I go back to my cabin, brush my teeth, finish packing last minute items I didn't pack the day before and then I head down to the self-assist meeting venue and join the line.  
    I'm shocked!  This must be the only cruise day you are up before 9am!  (I know you are NOT a morning person)  ? 
  7. Like
    twangster got a reaction from BTE in Why You Need to Consider Travel Insurance... and other random musings   
    Yesterday I experienced a trip delay returning on a cruise and I thought it would make an interesting "lessons learned" post.
    My 4 night cruise on Brilliance of the Seas left Tampa on time and on schedule.  It was a great cruise with a group of friends and we all enjoyed it.  When we finished our day in Cozumel and re-boarded the ship none of us knew how mother nature had her own plans for our return to Tampa despite calm seas and smooth sailing.
    Fog.  Heavy fog.  
    To reach the pier in Tampa you need to pass under the Sunshine Skyway Bridge.  In 1980 during severe weather a freighter struct the original bridge sending a section of the bridge crashing into the bay killing 35 people.  As such, Tampa and it's pilots don't take chances when it comes to weather.
    We arrived to the Tampa pilot station six hours ahead of schedule in an attempt to beat the fog but the fog beat us, arriving earlier than forecast.
    Our attempt to beat the fog and arrive early didn't come without cost.  Running any boat, vessel, craft or ship at full speed consumes a massive amount of fuel compared to running at a nominal cruising speed.  Royal spent tens of thousands of dollars on fuel and it's an example how Royal does try to do the best thing for everyone involved even if it costs them significant sums of money.
    Waking up early on debark day I noted our speed was zero but we were still outside of Tampa Bay. Oh boy, here we go.  Up on deck 12 I could see several cargo and tanker ships hanging around with us in the fog.  Beyond the lights of the other ships you couldn't see much of anything.  Fog.
    The Captain informed us that the channel into the port was closed by the Coast Guard and we would need to wait until the channel opened and a pilot could come out to board the ship.  The initial estimate was a 2:30pm arrival at the pier.
    Not long after the Captain informed us that he just got word that another cruise ship got stuck in port the day before and couldn't leave due to the fog.  The channel through Tampa Bay is narrow and only one cruise ship can occupy it at a time, two ships cannot pass each other in the channel.  It takes 2 to 3 hours for a ship to transit the channel.  We had no choice but to wait for that ship to depart and clear the bay before could begin our entrance to the bay.  Estimated arrival now 5:30pm.  
    Lesson 1 - Don't book early flights.
    While sitting around an airport for a day doesn't sound that attractive you need to understand the risk that comes with booking an early flight.  Delays happens for a number of reasons most of which are no one's fault and unavoidable.  Weather delays happen, some ports like Tampa or Galveston are more likely to experience delays at certain times of the year.  Do some research before booking that flight.  Delays can occur for many reasons beyond weather.  
    In my case, I had booked a 6:30pm flight home because it was cheapest, like $175 cheaper than the 10:30am direct flight.  Over the weeks before the cruise I kept looking at that knowing I could pay the difference on Southwest and grab the earlier direct flight but if someone said to me "I'll give you $175 and all you need to do is stay at an airport for 8 hours" I'd take that deal every time.
    I knew I could get some work done using the free airport wifi so my plan was to get off the ship early and spend the day working from the airport knowing if there was a delay, I could be relaxed and not stressed out.  Not only did I save money but the later flight also saved me a bunch of stress during this experience.
    Lesson 2 - Travel Insurance.  This is a perfect example of how travel insurance needs to be high on anyone's list to consider. 
    Our group of about 70 included folks with travel insurance and some "self insured" as they put it.  Some people were out $400 or $500 per person to rebook next day airfare and they had to pay for a hotel and meals on top of that.  For a couple that can be over $1,000.  For a family of four that could be over $2,000.  Those with insurance will get some, if not all of that back.  Those without just lost a whole lot of money.
    However know your travel insurance coverage and limits.  My annual travel insurance policy was chosen primarily for medical coverage.  It has some trip interruption coverage but it doesn't have great reimbursement for delays of this nature.  
    Lesson 3 - If you have travel insurance, know how to use it.
    A lot of people in our group had insurance but had no idea what to do in the hour of need.  What is their phone number? What is the policy number?  What is covered and what isn't?  How much is covered?  Do you need pre-approval? What documentation is required?  The ship had letters pre-printed and available at guest services stating there was a weather delay and some insurance companies will need that documentation for a claim to proceed.  
    If you buy insurance that's great, but know what to do when you need to use it.
    Lesson 4 - They keep the food and beverages flowing.  
    No need to worry about your extra time on board, they have ample food for such events and lined up more activities to keep us busy.  Most people took it all in stride and rolled with it.  It was quite enjoyable, much like any sea day.
    Lesson 5 - Listen to announcements and pay attention. 
    On the last night of the cruise many people put their luggage tags on their bag and place them in the hallway.  Bags are collected by the crew and prepared to be offloaded once the ship reaches the pier.  It takes time for the pier personnel to offload thousands of bags.  There is a reason why bag tags have numbers and bags are offloaded in order so that numbers can be called only when those bags will be ready and waiting in the terminal.  
    During an event like this there a natural tendency to want to get off as soon as the ship arrives but cruise terminals cannot hold thousands of people waiting hours for luggage to be offloaded.  
    Of course what occurred once we did finally reach the pier?  Hundreds of guests ignored the announcements, made a stampede to exit during the "self assist" time and found themselves having to stand outside the terminal waiting for up to 2 hours for their luggage, with no where to sit and no food or water.  If they had listened to the announcements they could have been sitting comfortably on the ship with access to restrooms, food and beverages. Instead they made the self-assist process more chaotic and accomplished nothing but misery for themselves in the process. 
    Listen to the announcements, follow instructions.  
    Lesson 6 - You can't fight mother nature. 
    It's not the crew's fault, it's not the Captains fault, it's not the cruise line's fault. Don't be one of those people making an already difficult situation any worse.   Even if you are one of those people who choose to ignore the lessons above, at the end of the day becoming ugly or snarky with the crew or terminal employees accomplishes nothing.  Sit back, take a deep breathe and relax.  Life will go on and it will all work out in the end.  Put a smile on in the face of adversity.  Be kind to other's and don't get everyone else spun up.  Staying calm and friendly helps other's stay calm and friendly.  If you are stressed out, it will make your spouse and/or kids stressed out.  If you are calm and smiling through it, your loved ones will be more relaxed.  Do it for them.
    Lesson 7 - If you don't buy insurance you've only got yourself to blame.
    Accept the fact that you saved some money by not buying insurance.  You took a gamble and lost.  The money saved by not buying insurance may take a small bite out of your losses.  No cruise line can change factors beyond their control.  It's not their fault.  You took the chance and lost.  Accept responsibility and move on.  
    Me?  I got lucky.  A lot of factors combined to work out in my favor.  I had booked a later flight.  I have travel insurance.  I always use self-assist.  Customs was fast.  Taxi's were waiting.   TSA Pre lines had no wait.  Southwest did an amazing job getting my luggage on the plane checking in at 38 minutes before departure.  The stars aligned for me perfectly and I didn't need to make a claim against my insurance policy.  I was fortunate but in a small group of lucky guests.
  8. Like
    twangster got a reaction from tiny260 in Some musings on Royal Up...   
    Be aware that just because they accept bids for a category of cabins does not mean one in each category is actually available.  
    They accept bids in case a cabin opens up.  That could be someone else "won" an upgrade and now their cabin is available to award to someone else who bid on it, or could be last minute cancellations that do happen from time to time.  
    Or it could be no one cancels and no upgrades are awarded in any category.  
    In some cases they know a certain cabin type is easier to sell last minute so they might award an upgrade to make a cabin available in a category that is easier to sell on the open market.
    It's all about them being ready to make more money should cabins be available.  Revenue management.  Otherwise a pinnacle in an interior cabin might get a free suite upgrade once they board.  This way they can sell that suite upgrade, sell a balcony upgrade and sail with an empty interior cabin without ever giving away a free upgrade to a pinnacle.  
  9. Like
    twangster got a reaction from Kansas Eagle in Our First Cruise! We choose RCI...but have some ???'s   
    From my Cruise Compass, here were the boarding day restaurant times from my cruise:

     
  10. Like
    twangster got a reaction from Matt in Our First Cruise! We choose RCI...but have some ???'s   
    On this site there are a collection of "Cruise Compass":
    https://www.royalcaribbeanblog.com/cruise-compass?ship=277
    This is a daily newsletter left in your cabin highlighting all that's going on around the ship and open times for activities and restaurants.  Familiarize yourself with one from Liberty.  They won't be identical to your cruise but usually close enough so you'll get an idea.  
    This one is from my cruise on Liberty and contains the departure letter explaining self-assist:
    https://www.royalcaribbeanblog.com/cruise-compasses/liberty-of-the-seas/sun-2018-02-25-0000
     
  11. Like
    twangster got a reaction from gmanager in Our First Cruise! We choose RCI...but have some ???'s   
    Welcome to the message boards!
    Each specialty dining venue has it's own menu as you've seen.  Most items are included but there are typically a few items that cost more than the cover charge you pay to eat there.  Full Maine Lobster in Chops for example carries an additional charge above the cover charge.  Those extra charge items have a price on the menu.
    The specialty dining restaurants tend to have some rules.  You can't order 10 steaks in Chops for example.  You might be able to order 10 side dishes though.  To be honest it's so much food I've never tried.  Your waiter will explain it all.  Ask as many questions as you like.  
    Soda packages typically work anywhere on the ship except room service.  
    SeaPass cards are handed over when there is a chargeable item involved.  When you visit the MDR (main dining room) they will ask your cabin number.  You'll never have to produce your SeaPass card unless you request something that isn't free.  If you have the soda package they'll ask for your card to confirm you do indeed have the soda package.  Sorrentos is included so no SeaPass card involved.  Asking for a chargeable beverage at Sorrentos will require a SeaPass card.  
    Debarking - A letter will be provided a day or two before arriving back.  The letter will explain the process and times for "self-assist" guests like yourselves who carry their own luggage off.  Self assist typically starts as soon as US Customs and Border Patrol (CBP) give them the clearance to start.  There will be a stated time in the letter such as 7:30am to 8:30am for self-assist.  Early birds will go to the designated self-assist meeting point before the stated start time.  A line will begin to form and your place in the line is based on when you arrive at the self-assist meeting point.  Once CBP give the go ahead, the line begins to move and you leave the ship.  Once the line starts moving it typically is pretty fast to get through CBP so budget 30 to 60 minutes to reach your car.  
    On my Liberty cruise last year the scheduled arrival was 8am.  i lined up at 7am and was about 30 from the front of the line.  They started letting us off at 7:30am (early).  I was outside hailing a Lyft at 7:45am.  I got lucky, have cruised a lot, know the routine and CBP was kind that day.  My Lyft ride share had me at Hobby airport at 8:40am.
    On boarding day they always have some restaurants open typically starting around 11:30am.  Getting on the ship right at 10am is unlikely.  The terminal typically opens around 10am to begin check in and the ship has to wait for all previous guests to leave and only when US Customs says the ship is clear can they start taking on new guests.  That is typically closer to between 11am to noon but if you are lucky could happen before 11am.  Consequently there usually isn't much of a wait to enjoy lunch.    
  12. Thanks
    twangster reacted to rjac in Our First Cruise! We choose RCI...but have some ???'s   
    Great responses Twangster! By the way, was glad to hear you made it out of Tampa on your flight. 
  13. Like
    twangster got a reaction from JasonL in Our First Cruise! We choose RCI...but have some ???'s   
    Welcome to the message boards!
    Each specialty dining venue has it's own menu as you've seen.  Most items are included but there are typically a few items that cost more than the cover charge you pay to eat there.  Full Maine Lobster in Chops for example carries an additional charge above the cover charge.  Those extra charge items have a price on the menu.
    The specialty dining restaurants tend to have some rules.  You can't order 10 steaks in Chops for example.  You might be able to order 10 side dishes though.  To be honest it's so much food I've never tried.  Your waiter will explain it all.  Ask as many questions as you like.  
    Soda packages typically work anywhere on the ship except room service.  
    SeaPass cards are handed over when there is a chargeable item involved.  When you visit the MDR (main dining room) they will ask your cabin number.  You'll never have to produce your SeaPass card unless you request something that isn't free.  If you have the soda package they'll ask for your card to confirm you do indeed have the soda package.  Sorrentos is included so no SeaPass card involved.  Asking for a chargeable beverage at Sorrentos will require a SeaPass card.  
    Debarking - A letter will be provided a day or two before arriving back.  The letter will explain the process and times for "self-assist" guests like yourselves who carry their own luggage off.  Self assist typically starts as soon as US Customs and Border Patrol (CBP) give them the clearance to start.  There will be a stated time in the letter such as 7:30am to 8:30am for self-assist.  Early birds will go to the designated self-assist meeting point before the stated start time.  A line will begin to form and your place in the line is based on when you arrive at the self-assist meeting point.  Once CBP give the go ahead, the line begins to move and you leave the ship.  Once the line starts moving it typically is pretty fast to get through CBP so budget 30 to 60 minutes to reach your car.  
    On my Liberty cruise last year the scheduled arrival was 8am.  i lined up at 7am and was about 30 from the front of the line.  They started letting us off at 7:30am (early).  I was outside hailing a Lyft at 7:45am.  I got lucky, have cruised a lot, know the routine and CBP was kind that day.  My Lyft ride share had me at Hobby airport at 8:40am.
    On boarding day they always have some restaurants open typically starting around 11:30am.  Getting on the ship right at 10am is unlikely.  The terminal typically opens around 10am to begin check in and the ship has to wait for all previous guests to leave and only when US Customs says the ship is clear can they start taking on new guests.  That is typically closer to between 11am to noon but if you are lucky could happen before 11am.  Consequently there usually isn't much of a wait to enjoy lunch.    
  14. Like
    twangster got a reaction from Kansas Eagle in Our First Cruise! We choose RCI...but have some ???'s   
    On this site there are a collection of "Cruise Compass":
    https://www.royalcaribbeanblog.com/cruise-compass?ship=277
    This is a daily newsletter left in your cabin highlighting all that's going on around the ship and open times for activities and restaurants.  Familiarize yourself with one from Liberty.  They won't be identical to your cruise but usually close enough so you'll get an idea.  
    This one is from my cruise on Liberty and contains the departure letter explaining self-assist:
    https://www.royalcaribbeanblog.com/cruise-compasses/liberty-of-the-seas/sun-2018-02-25-0000
     
  15. Like
    twangster got a reaction from bhageerah in Our First Cruise! We choose RCI...but have some ???'s   
    From my Cruise Compass, here were the boarding day restaurant times from my cruise:

     
  16. Like
    twangster got a reaction from NJCruisers in Why You Need to Consider Travel Insurance... and other random musings   
    Yesterday I experienced a trip delay returning on a cruise and I thought it would make an interesting "lessons learned" post.
    My 4 night cruise on Brilliance of the Seas left Tampa on time and on schedule.  It was a great cruise with a group of friends and we all enjoyed it.  When we finished our day in Cozumel and re-boarded the ship none of us knew how mother nature had her own plans for our return to Tampa despite calm seas and smooth sailing.
    Fog.  Heavy fog.  
    To reach the pier in Tampa you need to pass under the Sunshine Skyway Bridge.  In 1980 during severe weather a freighter struct the original bridge sending a section of the bridge crashing into the bay killing 35 people.  As such, Tampa and it's pilots don't take chances when it comes to weather.
    We arrived to the Tampa pilot station six hours ahead of schedule in an attempt to beat the fog but the fog beat us, arriving earlier than forecast.
    Our attempt to beat the fog and arrive early didn't come without cost.  Running any boat, vessel, craft or ship at full speed consumes a massive amount of fuel compared to running at a nominal cruising speed.  Royal spent tens of thousands of dollars on fuel and it's an example how Royal does try to do the best thing for everyone involved even if it costs them significant sums of money.
    Waking up early on debark day I noted our speed was zero but we were still outside of Tampa Bay. Oh boy, here we go.  Up on deck 12 I could see several cargo and tanker ships hanging around with us in the fog.  Beyond the lights of the other ships you couldn't see much of anything.  Fog.
    The Captain informed us that the channel into the port was closed by the Coast Guard and we would need to wait until the channel opened and a pilot could come out to board the ship.  The initial estimate was a 2:30pm arrival at the pier.
    Not long after the Captain informed us that he just got word that another cruise ship got stuck in port the day before and couldn't leave due to the fog.  The channel through Tampa Bay is narrow and only one cruise ship can occupy it at a time, two ships cannot pass each other in the channel.  It takes 2 to 3 hours for a ship to transit the channel.  We had no choice but to wait for that ship to depart and clear the bay before could begin our entrance to the bay.  Estimated arrival now 5:30pm.  
    Lesson 1 - Don't book early flights.
    While sitting around an airport for a day doesn't sound that attractive you need to understand the risk that comes with booking an early flight.  Delays happens for a number of reasons most of which are no one's fault and unavoidable.  Weather delays happen, some ports like Tampa or Galveston are more likely to experience delays at certain times of the year.  Do some research before booking that flight.  Delays can occur for many reasons beyond weather.  
    In my case, I had booked a 6:30pm flight home because it was cheapest, like $175 cheaper than the 10:30am direct flight.  Over the weeks before the cruise I kept looking at that knowing I could pay the difference on Southwest and grab the earlier direct flight but if someone said to me "I'll give you $175 and all you need to do is stay at an airport for 8 hours" I'd take that deal every time.
    I knew I could get some work done using the free airport wifi so my plan was to get off the ship early and spend the day working from the airport knowing if there was a delay, I could be relaxed and not stressed out.  Not only did I save money but the later flight also saved me a bunch of stress during this experience.
    Lesson 2 - Travel Insurance.  This is a perfect example of how travel insurance needs to be high on anyone's list to consider. 
    Our group of about 70 included folks with travel insurance and some "self insured" as they put it.  Some people were out $400 or $500 per person to rebook next day airfare and they had to pay for a hotel and meals on top of that.  For a couple that can be over $1,000.  For a family of four that could be over $2,000.  Those with insurance will get some, if not all of that back.  Those without just lost a whole lot of money.
    However know your travel insurance coverage and limits.  My annual travel insurance policy was chosen primarily for medical coverage.  It has some trip interruption coverage but it doesn't have great reimbursement for delays of this nature.  
    Lesson 3 - If you have travel insurance, know how to use it.
    A lot of people in our group had insurance but had no idea what to do in the hour of need.  What is their phone number? What is the policy number?  What is covered and what isn't?  How much is covered?  Do you need pre-approval? What documentation is required?  The ship had letters pre-printed and available at guest services stating there was a weather delay and some insurance companies will need that documentation for a claim to proceed.  
    If you buy insurance that's great, but know what to do when you need to use it.
    Lesson 4 - They keep the food and beverages flowing.  
    No need to worry about your extra time on board, they have ample food for such events and lined up more activities to keep us busy.  Most people took it all in stride and rolled with it.  It was quite enjoyable, much like any sea day.
    Lesson 5 - Listen to announcements and pay attention. 
    On the last night of the cruise many people put their luggage tags on their bag and place them in the hallway.  Bags are collected by the crew and prepared to be offloaded once the ship reaches the pier.  It takes time for the pier personnel to offload thousands of bags.  There is a reason why bag tags have numbers and bags are offloaded in order so that numbers can be called only when those bags will be ready and waiting in the terminal.  
    During an event like this there a natural tendency to want to get off as soon as the ship arrives but cruise terminals cannot hold thousands of people waiting hours for luggage to be offloaded.  
    Of course what occurred once we did finally reach the pier?  Hundreds of guests ignored the announcements, made a stampede to exit during the "self assist" time and found themselves having to stand outside the terminal waiting for up to 2 hours for their luggage, with no where to sit and no food or water.  If they had listened to the announcements they could have been sitting comfortably on the ship with access to restrooms, food and beverages. Instead they made the self-assist process more chaotic and accomplished nothing but misery for themselves in the process. 
    Listen to the announcements, follow instructions.  
    Lesson 6 - You can't fight mother nature. 
    It's not the crew's fault, it's not the Captains fault, it's not the cruise line's fault. Don't be one of those people making an already difficult situation any worse.   Even if you are one of those people who choose to ignore the lessons above, at the end of the day becoming ugly or snarky with the crew or terminal employees accomplishes nothing.  Sit back, take a deep breathe and relax.  Life will go on and it will all work out in the end.  Put a smile on in the face of adversity.  Be kind to other's and don't get everyone else spun up.  Staying calm and friendly helps other's stay calm and friendly.  If you are stressed out, it will make your spouse and/or kids stressed out.  If you are calm and smiling through it, your loved ones will be more relaxed.  Do it for them.
    Lesson 7 - If you don't buy insurance you've only got yourself to blame.
    Accept the fact that you saved some money by not buying insurance.  You took a gamble and lost.  The money saved by not buying insurance may take a small bite out of your losses.  No cruise line can change factors beyond their control.  It's not their fault.  You took the chance and lost.  Accept responsibility and move on.  
    Me?  I got lucky.  A lot of factors combined to work out in my favor.  I had booked a later flight.  I have travel insurance.  I always use self-assist.  Customs was fast.  Taxi's were waiting.   TSA Pre lines had no wait.  Southwest did an amazing job getting my luggage on the plane checking in at 38 minutes before departure.  The stars aligned for me perfectly and I didn't need to make a claim against my insurance policy.  I was fortunate but in a small group of lucky guests.
  17. Like
    twangster got a reaction from cmdrfrag in Why You Need to Consider Travel Insurance... and other random musings   
    Yesterday I experienced a trip delay returning on a cruise and I thought it would make an interesting "lessons learned" post.
    My 4 night cruise on Brilliance of the Seas left Tampa on time and on schedule.  It was a great cruise with a group of friends and we all enjoyed it.  When we finished our day in Cozumel and re-boarded the ship none of us knew how mother nature had her own plans for our return to Tampa despite calm seas and smooth sailing.
    Fog.  Heavy fog.  
    To reach the pier in Tampa you need to pass under the Sunshine Skyway Bridge.  In 1980 during severe weather a freighter struct the original bridge sending a section of the bridge crashing into the bay killing 35 people.  As such, Tampa and it's pilots don't take chances when it comes to weather.
    We arrived to the Tampa pilot station six hours ahead of schedule in an attempt to beat the fog but the fog beat us, arriving earlier than forecast.
    Our attempt to beat the fog and arrive early didn't come without cost.  Running any boat, vessel, craft or ship at full speed consumes a massive amount of fuel compared to running at a nominal cruising speed.  Royal spent tens of thousands of dollars on fuel and it's an example how Royal does try to do the best thing for everyone involved even if it costs them significant sums of money.
    Waking up early on debark day I noted our speed was zero but we were still outside of Tampa Bay. Oh boy, here we go.  Up on deck 12 I could see several cargo and tanker ships hanging around with us in the fog.  Beyond the lights of the other ships you couldn't see much of anything.  Fog.
    The Captain informed us that the channel into the port was closed by the Coast Guard and we would need to wait until the channel opened and a pilot could come out to board the ship.  The initial estimate was a 2:30pm arrival at the pier.
    Not long after the Captain informed us that he just got word that another cruise ship got stuck in port the day before and couldn't leave due to the fog.  The channel through Tampa Bay is narrow and only one cruise ship can occupy it at a time, two ships cannot pass each other in the channel.  It takes 2 to 3 hours for a ship to transit the channel.  We had no choice but to wait for that ship to depart and clear the bay before could begin our entrance to the bay.  Estimated arrival now 5:30pm.  
    Lesson 1 - Don't book early flights.
    While sitting around an airport for a day doesn't sound that attractive you need to understand the risk that comes with booking an early flight.  Delays happens for a number of reasons most of which are no one's fault and unavoidable.  Weather delays happen, some ports like Tampa or Galveston are more likely to experience delays at certain times of the year.  Do some research before booking that flight.  Delays can occur for many reasons beyond weather.  
    In my case, I had booked a 6:30pm flight home because it was cheapest, like $175 cheaper than the 10:30am direct flight.  Over the weeks before the cruise I kept looking at that knowing I could pay the difference on Southwest and grab the earlier direct flight but if someone said to me "I'll give you $175 and all you need to do is stay at an airport for 8 hours" I'd take that deal every time.
    I knew I could get some work done using the free airport wifi so my plan was to get off the ship early and spend the day working from the airport knowing if there was a delay, I could be relaxed and not stressed out.  Not only did I save money but the later flight also saved me a bunch of stress during this experience.
    Lesson 2 - Travel Insurance.  This is a perfect example of how travel insurance needs to be high on anyone's list to consider. 
    Our group of about 70 included folks with travel insurance and some "self insured" as they put it.  Some people were out $400 or $500 per person to rebook next day airfare and they had to pay for a hotel and meals on top of that.  For a couple that can be over $1,000.  For a family of four that could be over $2,000.  Those with insurance will get some, if not all of that back.  Those without just lost a whole lot of money.
    However know your travel insurance coverage and limits.  My annual travel insurance policy was chosen primarily for medical coverage.  It has some trip interruption coverage but it doesn't have great reimbursement for delays of this nature.  
    Lesson 3 - If you have travel insurance, know how to use it.
    A lot of people in our group had insurance but had no idea what to do in the hour of need.  What is their phone number? What is the policy number?  What is covered and what isn't?  How much is covered?  Do you need pre-approval? What documentation is required?  The ship had letters pre-printed and available at guest services stating there was a weather delay and some insurance companies will need that documentation for a claim to proceed.  
    If you buy insurance that's great, but know what to do when you need to use it.
    Lesson 4 - They keep the food and beverages flowing.  
    No need to worry about your extra time on board, they have ample food for such events and lined up more activities to keep us busy.  Most people took it all in stride and rolled with it.  It was quite enjoyable, much like any sea day.
    Lesson 5 - Listen to announcements and pay attention. 
    On the last night of the cruise many people put their luggage tags on their bag and place them in the hallway.  Bags are collected by the crew and prepared to be offloaded once the ship reaches the pier.  It takes time for the pier personnel to offload thousands of bags.  There is a reason why bag tags have numbers and bags are offloaded in order so that numbers can be called only when those bags will be ready and waiting in the terminal.  
    During an event like this there a natural tendency to want to get off as soon as the ship arrives but cruise terminals cannot hold thousands of people waiting hours for luggage to be offloaded.  
    Of course what occurred once we did finally reach the pier?  Hundreds of guests ignored the announcements, made a stampede to exit during the "self assist" time and found themselves having to stand outside the terminal waiting for up to 2 hours for their luggage, with no where to sit and no food or water.  If they had listened to the announcements they could have been sitting comfortably on the ship with access to restrooms, food and beverages. Instead they made the self-assist process more chaotic and accomplished nothing but misery for themselves in the process. 
    Listen to the announcements, follow instructions.  
    Lesson 6 - You can't fight mother nature. 
    It's not the crew's fault, it's not the Captains fault, it's not the cruise line's fault. Don't be one of those people making an already difficult situation any worse.   Even if you are one of those people who choose to ignore the lessons above, at the end of the day becoming ugly or snarky with the crew or terminal employees accomplishes nothing.  Sit back, take a deep breathe and relax.  Life will go on and it will all work out in the end.  Put a smile on in the face of adversity.  Be kind to other's and don't get everyone else spun up.  Staying calm and friendly helps other's stay calm and friendly.  If you are stressed out, it will make your spouse and/or kids stressed out.  If you are calm and smiling through it, your loved ones will be more relaxed.  Do it for them.
    Lesson 7 - If you don't buy insurance you've only got yourself to blame.
    Accept the fact that you saved some money by not buying insurance.  You took a gamble and lost.  The money saved by not buying insurance may take a small bite out of your losses.  No cruise line can change factors beyond their control.  It's not their fault.  You took the chance and lost.  Accept responsibility and move on.  
    Me?  I got lucky.  A lot of factors combined to work out in my favor.  I had booked a later flight.  I have travel insurance.  I always use self-assist.  Customs was fast.  Taxi's were waiting.   TSA Pre lines had no wait.  Southwest did an amazing job getting my luggage on the plane checking in at 38 minutes before departure.  The stars aligned for me perfectly and I didn't need to make a claim against my insurance policy.  I was fortunate but in a small group of lucky guests.
  18. Thanks
    twangster got a reaction from bobroo in Why You Need to Consider Travel Insurance... and other random musings   
    Yesterday I experienced a trip delay returning on a cruise and I thought it would make an interesting "lessons learned" post.
    My 4 night cruise on Brilliance of the Seas left Tampa on time and on schedule.  It was a great cruise with a group of friends and we all enjoyed it.  When we finished our day in Cozumel and re-boarded the ship none of us knew how mother nature had her own plans for our return to Tampa despite calm seas and smooth sailing.
    Fog.  Heavy fog.  
    To reach the pier in Tampa you need to pass under the Sunshine Skyway Bridge.  In 1980 during severe weather a freighter struct the original bridge sending a section of the bridge crashing into the bay killing 35 people.  As such, Tampa and it's pilots don't take chances when it comes to weather.
    We arrived to the Tampa pilot station six hours ahead of schedule in an attempt to beat the fog but the fog beat us, arriving earlier than forecast.
    Our attempt to beat the fog and arrive early didn't come without cost.  Running any boat, vessel, craft or ship at full speed consumes a massive amount of fuel compared to running at a nominal cruising speed.  Royal spent tens of thousands of dollars on fuel and it's an example how Royal does try to do the best thing for everyone involved even if it costs them significant sums of money.
    Waking up early on debark day I noted our speed was zero but we were still outside of Tampa Bay. Oh boy, here we go.  Up on deck 12 I could see several cargo and tanker ships hanging around with us in the fog.  Beyond the lights of the other ships you couldn't see much of anything.  Fog.
    The Captain informed us that the channel into the port was closed by the Coast Guard and we would need to wait until the channel opened and a pilot could come out to board the ship.  The initial estimate was a 2:30pm arrival at the pier.
    Not long after the Captain informed us that he just got word that another cruise ship got stuck in port the day before and couldn't leave due to the fog.  The channel through Tampa Bay is narrow and only one cruise ship can occupy it at a time, two ships cannot pass each other in the channel.  It takes 2 to 3 hours for a ship to transit the channel.  We had no choice but to wait for that ship to depart and clear the bay before could begin our entrance to the bay.  Estimated arrival now 5:30pm.  
    Lesson 1 - Don't book early flights.
    While sitting around an airport for a day doesn't sound that attractive you need to understand the risk that comes with booking an early flight.  Delays happens for a number of reasons most of which are no one's fault and unavoidable.  Weather delays happen, some ports like Tampa or Galveston are more likely to experience delays at certain times of the year.  Do some research before booking that flight.  Delays can occur for many reasons beyond weather.  
    In my case, I had booked a 6:30pm flight home because it was cheapest, like $175 cheaper than the 10:30am direct flight.  Over the weeks before the cruise I kept looking at that knowing I could pay the difference on Southwest and grab the earlier direct flight but if someone said to me "I'll give you $175 and all you need to do is stay at an airport for 8 hours" I'd take that deal every time.
    I knew I could get some work done using the free airport wifi so my plan was to get off the ship early and spend the day working from the airport knowing if there was a delay, I could be relaxed and not stressed out.  Not only did I save money but the later flight also saved me a bunch of stress during this experience.
    Lesson 2 - Travel Insurance.  This is a perfect example of how travel insurance needs to be high on anyone's list to consider. 
    Our group of about 70 included folks with travel insurance and some "self insured" as they put it.  Some people were out $400 or $500 per person to rebook next day airfare and they had to pay for a hotel and meals on top of that.  For a couple that can be over $1,000.  For a family of four that could be over $2,000.  Those with insurance will get some, if not all of that back.  Those without just lost a whole lot of money.
    However know your travel insurance coverage and limits.  My annual travel insurance policy was chosen primarily for medical coverage.  It has some trip interruption coverage but it doesn't have great reimbursement for delays of this nature.  
    Lesson 3 - If you have travel insurance, know how to use it.
    A lot of people in our group had insurance but had no idea what to do in the hour of need.  What is their phone number? What is the policy number?  What is covered and what isn't?  How much is covered?  Do you need pre-approval? What documentation is required?  The ship had letters pre-printed and available at guest services stating there was a weather delay and some insurance companies will need that documentation for a claim to proceed.  
    If you buy insurance that's great, but know what to do when you need to use it.
    Lesson 4 - They keep the food and beverages flowing.  
    No need to worry about your extra time on board, they have ample food for such events and lined up more activities to keep us busy.  Most people took it all in stride and rolled with it.  It was quite enjoyable, much like any sea day.
    Lesson 5 - Listen to announcements and pay attention. 
    On the last night of the cruise many people put their luggage tags on their bag and place them in the hallway.  Bags are collected by the crew and prepared to be offloaded once the ship reaches the pier.  It takes time for the pier personnel to offload thousands of bags.  There is a reason why bag tags have numbers and bags are offloaded in order so that numbers can be called only when those bags will be ready and waiting in the terminal.  
    During an event like this there a natural tendency to want to get off as soon as the ship arrives but cruise terminals cannot hold thousands of people waiting hours for luggage to be offloaded.  
    Of course what occurred once we did finally reach the pier?  Hundreds of guests ignored the announcements, made a stampede to exit during the "self assist" time and found themselves having to stand outside the terminal waiting for up to 2 hours for their luggage, with no where to sit and no food or water.  If they had listened to the announcements they could have been sitting comfortably on the ship with access to restrooms, food and beverages. Instead they made the self-assist process more chaotic and accomplished nothing but misery for themselves in the process. 
    Listen to the announcements, follow instructions.  
    Lesson 6 - You can't fight mother nature. 
    It's not the crew's fault, it's not the Captains fault, it's not the cruise line's fault. Don't be one of those people making an already difficult situation any worse.   Even if you are one of those people who choose to ignore the lessons above, at the end of the day becoming ugly or snarky with the crew or terminal employees accomplishes nothing.  Sit back, take a deep breathe and relax.  Life will go on and it will all work out in the end.  Put a smile on in the face of adversity.  Be kind to other's and don't get everyone else spun up.  Staying calm and friendly helps other's stay calm and friendly.  If you are stressed out, it will make your spouse and/or kids stressed out.  If you are calm and smiling through it, your loved ones will be more relaxed.  Do it for them.
    Lesson 7 - If you don't buy insurance you've only got yourself to blame.
    Accept the fact that you saved some money by not buying insurance.  You took a gamble and lost.  The money saved by not buying insurance may take a small bite out of your losses.  No cruise line can change factors beyond their control.  It's not their fault.  You took the chance and lost.  Accept responsibility and move on.  
    Me?  I got lucky.  A lot of factors combined to work out in my favor.  I had booked a later flight.  I have travel insurance.  I always use self-assist.  Customs was fast.  Taxi's were waiting.   TSA Pre lines had no wait.  Southwest did an amazing job getting my luggage on the plane checking in at 38 minutes before departure.  The stars aligned for me perfectly and I didn't need to make a claim against my insurance policy.  I was fortunate but in a small group of lucky guests.
  19. Like
    twangster got a reaction from FlowBro Ty in Why You Need to Consider Travel Insurance... and other random musings   
    Yesterday I experienced a trip delay returning on a cruise and I thought it would make an interesting "lessons learned" post.
    My 4 night cruise on Brilliance of the Seas left Tampa on time and on schedule.  It was a great cruise with a group of friends and we all enjoyed it.  When we finished our day in Cozumel and re-boarded the ship none of us knew how mother nature had her own plans for our return to Tampa despite calm seas and smooth sailing.
    Fog.  Heavy fog.  
    To reach the pier in Tampa you need to pass under the Sunshine Skyway Bridge.  In 1980 during severe weather a freighter struct the original bridge sending a section of the bridge crashing into the bay killing 35 people.  As such, Tampa and it's pilots don't take chances when it comes to weather.
    We arrived to the Tampa pilot station six hours ahead of schedule in an attempt to beat the fog but the fog beat us, arriving earlier than forecast.
    Our attempt to beat the fog and arrive early didn't come without cost.  Running any boat, vessel, craft or ship at full speed consumes a massive amount of fuel compared to running at a nominal cruising speed.  Royal spent tens of thousands of dollars on fuel and it's an example how Royal does try to do the best thing for everyone involved even if it costs them significant sums of money.
    Waking up early on debark day I noted our speed was zero but we were still outside of Tampa Bay. Oh boy, here we go.  Up on deck 12 I could see several cargo and tanker ships hanging around with us in the fog.  Beyond the lights of the other ships you couldn't see much of anything.  Fog.
    The Captain informed us that the channel into the port was closed by the Coast Guard and we would need to wait until the channel opened and a pilot could come out to board the ship.  The initial estimate was a 2:30pm arrival at the pier.
    Not long after the Captain informed us that he just got word that another cruise ship got stuck in port the day before and couldn't leave due to the fog.  The channel through Tampa Bay is narrow and only one cruise ship can occupy it at a time, two ships cannot pass each other in the channel.  It takes 2 to 3 hours for a ship to transit the channel.  We had no choice but to wait for that ship to depart and clear the bay before could begin our entrance to the bay.  Estimated arrival now 5:30pm.  
    Lesson 1 - Don't book early flights.
    While sitting around an airport for a day doesn't sound that attractive you need to understand the risk that comes with booking an early flight.  Delays happens for a number of reasons most of which are no one's fault and unavoidable.  Weather delays happen, some ports like Tampa or Galveston are more likely to experience delays at certain times of the year.  Do some research before booking that flight.  Delays can occur for many reasons beyond weather.  
    In my case, I had booked a 6:30pm flight home because it was cheapest, like $175 cheaper than the 10:30am direct flight.  Over the weeks before the cruise I kept looking at that knowing I could pay the difference on Southwest and grab the earlier direct flight but if someone said to me "I'll give you $175 and all you need to do is stay at an airport for 8 hours" I'd take that deal every time.
    I knew I could get some work done using the free airport wifi so my plan was to get off the ship early and spend the day working from the airport knowing if there was a delay, I could be relaxed and not stressed out.  Not only did I save money but the later flight also saved me a bunch of stress during this experience.
    Lesson 2 - Travel Insurance.  This is a perfect example of how travel insurance needs to be high on anyone's list to consider. 
    Our group of about 70 included folks with travel insurance and some "self insured" as they put it.  Some people were out $400 or $500 per person to rebook next day airfare and they had to pay for a hotel and meals on top of that.  For a couple that can be over $1,000.  For a family of four that could be over $2,000.  Those with insurance will get some, if not all of that back.  Those without just lost a whole lot of money.
    However know your travel insurance coverage and limits.  My annual travel insurance policy was chosen primarily for medical coverage.  It has some trip interruption coverage but it doesn't have great reimbursement for delays of this nature.  
    Lesson 3 - If you have travel insurance, know how to use it.
    A lot of people in our group had insurance but had no idea what to do in the hour of need.  What is their phone number? What is the policy number?  What is covered and what isn't?  How much is covered?  Do you need pre-approval? What documentation is required?  The ship had letters pre-printed and available at guest services stating there was a weather delay and some insurance companies will need that documentation for a claim to proceed.  
    If you buy insurance that's great, but know what to do when you need to use it.
    Lesson 4 - They keep the food and beverages flowing.  
    No need to worry about your extra time on board, they have ample food for such events and lined up more activities to keep us busy.  Most people took it all in stride and rolled with it.  It was quite enjoyable, much like any sea day.
    Lesson 5 - Listen to announcements and pay attention. 
    On the last night of the cruise many people put their luggage tags on their bag and place them in the hallway.  Bags are collected by the crew and prepared to be offloaded once the ship reaches the pier.  It takes time for the pier personnel to offload thousands of bags.  There is a reason why bag tags have numbers and bags are offloaded in order so that numbers can be called only when those bags will be ready and waiting in the terminal.  
    During an event like this there a natural tendency to want to get off as soon as the ship arrives but cruise terminals cannot hold thousands of people waiting hours for luggage to be offloaded.  
    Of course what occurred once we did finally reach the pier?  Hundreds of guests ignored the announcements, made a stampede to exit during the "self assist" time and found themselves having to stand outside the terminal waiting for up to 2 hours for their luggage, with no where to sit and no food or water.  If they had listened to the announcements they could have been sitting comfortably on the ship with access to restrooms, food and beverages. Instead they made the self-assist process more chaotic and accomplished nothing but misery for themselves in the process. 
    Listen to the announcements, follow instructions.  
    Lesson 6 - You can't fight mother nature. 
    It's not the crew's fault, it's not the Captains fault, it's not the cruise line's fault. Don't be one of those people making an already difficult situation any worse.   Even if you are one of those people who choose to ignore the lessons above, at the end of the day becoming ugly or snarky with the crew or terminal employees accomplishes nothing.  Sit back, take a deep breathe and relax.  Life will go on and it will all work out in the end.  Put a smile on in the face of adversity.  Be kind to other's and don't get everyone else spun up.  Staying calm and friendly helps other's stay calm and friendly.  If you are stressed out, it will make your spouse and/or kids stressed out.  If you are calm and smiling through it, your loved ones will be more relaxed.  Do it for them.
    Lesson 7 - If you don't buy insurance you've only got yourself to blame.
    Accept the fact that you saved some money by not buying insurance.  You took a gamble and lost.  The money saved by not buying insurance may take a small bite out of your losses.  No cruise line can change factors beyond their control.  It's not their fault.  You took the chance and lost.  Accept responsibility and move on.  
    Me?  I got lucky.  A lot of factors combined to work out in my favor.  I had booked a later flight.  I have travel insurance.  I always use self-assist.  Customs was fast.  Taxi's were waiting.   TSA Pre lines had no wait.  Southwest did an amazing job getting my luggage on the plane checking in at 38 minutes before departure.  The stars aligned for me perfectly and I didn't need to make a claim against my insurance policy.  I was fortunate but in a small group of lucky guests.
  20. Like
    twangster got a reaction from Deedeelynn in Why You Need to Consider Travel Insurance... and other random musings   
    Yesterday I experienced a trip delay returning on a cruise and I thought it would make an interesting "lessons learned" post.
    My 4 night cruise on Brilliance of the Seas left Tampa on time and on schedule.  It was a great cruise with a group of friends and we all enjoyed it.  When we finished our day in Cozumel and re-boarded the ship none of us knew how mother nature had her own plans for our return to Tampa despite calm seas and smooth sailing.
    Fog.  Heavy fog.  
    To reach the pier in Tampa you need to pass under the Sunshine Skyway Bridge.  In 1980 during severe weather a freighter struct the original bridge sending a section of the bridge crashing into the bay killing 35 people.  As such, Tampa and it's pilots don't take chances when it comes to weather.
    We arrived to the Tampa pilot station six hours ahead of schedule in an attempt to beat the fog but the fog beat us, arriving earlier than forecast.
    Our attempt to beat the fog and arrive early didn't come without cost.  Running any boat, vessel, craft or ship at full speed consumes a massive amount of fuel compared to running at a nominal cruising speed.  Royal spent tens of thousands of dollars on fuel and it's an example how Royal does try to do the best thing for everyone involved even if it costs them significant sums of money.
    Waking up early on debark day I noted our speed was zero but we were still outside of Tampa Bay. Oh boy, here we go.  Up on deck 12 I could see several cargo and tanker ships hanging around with us in the fog.  Beyond the lights of the other ships you couldn't see much of anything.  Fog.
    The Captain informed us that the channel into the port was closed by the Coast Guard and we would need to wait until the channel opened and a pilot could come out to board the ship.  The initial estimate was a 2:30pm arrival at the pier.
    Not long after the Captain informed us that he just got word that another cruise ship got stuck in port the day before and couldn't leave due to the fog.  The channel through Tampa Bay is narrow and only one cruise ship can occupy it at a time, two ships cannot pass each other in the channel.  It takes 2 to 3 hours for a ship to transit the channel.  We had no choice but to wait for that ship to depart and clear the bay before could begin our entrance to the bay.  Estimated arrival now 5:30pm.  
    Lesson 1 - Don't book early flights.
    While sitting around an airport for a day doesn't sound that attractive you need to understand the risk that comes with booking an early flight.  Delays happens for a number of reasons most of which are no one's fault and unavoidable.  Weather delays happen, some ports like Tampa or Galveston are more likely to experience delays at certain times of the year.  Do some research before booking that flight.  Delays can occur for many reasons beyond weather.  
    In my case, I had booked a 6:30pm flight home because it was cheapest, like $175 cheaper than the 10:30am direct flight.  Over the weeks before the cruise I kept looking at that knowing I could pay the difference on Southwest and grab the earlier direct flight but if someone said to me "I'll give you $175 and all you need to do is stay at an airport for 8 hours" I'd take that deal every time.
    I knew I could get some work done using the free airport wifi so my plan was to get off the ship early and spend the day working from the airport knowing if there was a delay, I could be relaxed and not stressed out.  Not only did I save money but the later flight also saved me a bunch of stress during this experience.
    Lesson 2 - Travel Insurance.  This is a perfect example of how travel insurance needs to be high on anyone's list to consider. 
    Our group of about 70 included folks with travel insurance and some "self insured" as they put it.  Some people were out $400 or $500 per person to rebook next day airfare and they had to pay for a hotel and meals on top of that.  For a couple that can be over $1,000.  For a family of four that could be over $2,000.  Those with insurance will get some, if not all of that back.  Those without just lost a whole lot of money.
    However know your travel insurance coverage and limits.  My annual travel insurance policy was chosen primarily for medical coverage.  It has some trip interruption coverage but it doesn't have great reimbursement for delays of this nature.  
    Lesson 3 - If you have travel insurance, know how to use it.
    A lot of people in our group had insurance but had no idea what to do in the hour of need.  What is their phone number? What is the policy number?  What is covered and what isn't?  How much is covered?  Do you need pre-approval? What documentation is required?  The ship had letters pre-printed and available at guest services stating there was a weather delay and some insurance companies will need that documentation for a claim to proceed.  
    If you buy insurance that's great, but know what to do when you need to use it.
    Lesson 4 - They keep the food and beverages flowing.  
    No need to worry about your extra time on board, they have ample food for such events and lined up more activities to keep us busy.  Most people took it all in stride and rolled with it.  It was quite enjoyable, much like any sea day.
    Lesson 5 - Listen to announcements and pay attention. 
    On the last night of the cruise many people put their luggage tags on their bag and place them in the hallway.  Bags are collected by the crew and prepared to be offloaded once the ship reaches the pier.  It takes time for the pier personnel to offload thousands of bags.  There is a reason why bag tags have numbers and bags are offloaded in order so that numbers can be called only when those bags will be ready and waiting in the terminal.  
    During an event like this there a natural tendency to want to get off as soon as the ship arrives but cruise terminals cannot hold thousands of people waiting hours for luggage to be offloaded.  
    Of course what occurred once we did finally reach the pier?  Hundreds of guests ignored the announcements, made a stampede to exit during the "self assist" time and found themselves having to stand outside the terminal waiting for up to 2 hours for their luggage, with no where to sit and no food or water.  If they had listened to the announcements they could have been sitting comfortably on the ship with access to restrooms, food and beverages. Instead they made the self-assist process more chaotic and accomplished nothing but misery for themselves in the process. 
    Listen to the announcements, follow instructions.  
    Lesson 6 - You can't fight mother nature. 
    It's not the crew's fault, it's not the Captains fault, it's not the cruise line's fault. Don't be one of those people making an already difficult situation any worse.   Even if you are one of those people who choose to ignore the lessons above, at the end of the day becoming ugly or snarky with the crew or terminal employees accomplishes nothing.  Sit back, take a deep breathe and relax.  Life will go on and it will all work out in the end.  Put a smile on in the face of adversity.  Be kind to other's and don't get everyone else spun up.  Staying calm and friendly helps other's stay calm and friendly.  If you are stressed out, it will make your spouse and/or kids stressed out.  If you are calm and smiling through it, your loved ones will be more relaxed.  Do it for them.
    Lesson 7 - If you don't buy insurance you've only got yourself to blame.
    Accept the fact that you saved some money by not buying insurance.  You took a gamble and lost.  The money saved by not buying insurance may take a small bite out of your losses.  No cruise line can change factors beyond their control.  It's not their fault.  You took the chance and lost.  Accept responsibility and move on.  
    Me?  I got lucky.  A lot of factors combined to work out in my favor.  I had booked a later flight.  I have travel insurance.  I always use self-assist.  Customs was fast.  Taxi's were waiting.   TSA Pre lines had no wait.  Southwest did an amazing job getting my luggage on the plane checking in at 38 minutes before departure.  The stars aligned for me perfectly and I didn't need to make a claim against my insurance policy.  I was fortunate but in a small group of lucky guests.
  21. Like
    twangster got a reaction from JLMoran in Brilliance stuck at sea, Port of Tampa fog   
    I did!  Arrived at airport st 5:52pm and made my 6:30 flight.  Luggage made it too!
    They had a crane on the dock getting ready to lift the stage onto the pool deck.  That was going to take a while.   
     

  22. Like
    twangster got a reaction from whenismynextcruise in Why You Need to Consider Travel Insurance... and other random musings   
    Yesterday I experienced a trip delay returning on a cruise and I thought it would make an interesting "lessons learned" post.
    My 4 night cruise on Brilliance of the Seas left Tampa on time and on schedule.  It was a great cruise with a group of friends and we all enjoyed it.  When we finished our day in Cozumel and re-boarded the ship none of us knew how mother nature had her own plans for our return to Tampa despite calm seas and smooth sailing.
    Fog.  Heavy fog.  
    To reach the pier in Tampa you need to pass under the Sunshine Skyway Bridge.  In 1980 during severe weather a freighter struct the original bridge sending a section of the bridge crashing into the bay killing 35 people.  As such, Tampa and it's pilots don't take chances when it comes to weather.
    We arrived to the Tampa pilot station six hours ahead of schedule in an attempt to beat the fog but the fog beat us, arriving earlier than forecast.
    Our attempt to beat the fog and arrive early didn't come without cost.  Running any boat, vessel, craft or ship at full speed consumes a massive amount of fuel compared to running at a nominal cruising speed.  Royal spent tens of thousands of dollars on fuel and it's an example how Royal does try to do the best thing for everyone involved even if it costs them significant sums of money.
    Waking up early on debark day I noted our speed was zero but we were still outside of Tampa Bay. Oh boy, here we go.  Up on deck 12 I could see several cargo and tanker ships hanging around with us in the fog.  Beyond the lights of the other ships you couldn't see much of anything.  Fog.
    The Captain informed us that the channel into the port was closed by the Coast Guard and we would need to wait until the channel opened and a pilot could come out to board the ship.  The initial estimate was a 2:30pm arrival at the pier.
    Not long after the Captain informed us that he just got word that another cruise ship got stuck in port the day before and couldn't leave due to the fog.  The channel through Tampa Bay is narrow and only one cruise ship can occupy it at a time, two ships cannot pass each other in the channel.  It takes 2 to 3 hours for a ship to transit the channel.  We had no choice but to wait for that ship to depart and clear the bay before could begin our entrance to the bay.  Estimated arrival now 5:30pm.  
    Lesson 1 - Don't book early flights.
    While sitting around an airport for a day doesn't sound that attractive you need to understand the risk that comes with booking an early flight.  Delays happens for a number of reasons most of which are no one's fault and unavoidable.  Weather delays happen, some ports like Tampa or Galveston are more likely to experience delays at certain times of the year.  Do some research before booking that flight.  Delays can occur for many reasons beyond weather.  
    In my case, I had booked a 6:30pm flight home because it was cheapest, like $175 cheaper than the 10:30am direct flight.  Over the weeks before the cruise I kept looking at that knowing I could pay the difference on Southwest and grab the earlier direct flight but if someone said to me "I'll give you $175 and all you need to do is stay at an airport for 8 hours" I'd take that deal every time.
    I knew I could get some work done using the free airport wifi so my plan was to get off the ship early and spend the day working from the airport knowing if there was a delay, I could be relaxed and not stressed out.  Not only did I save money but the later flight also saved me a bunch of stress during this experience.
    Lesson 2 - Travel Insurance.  This is a perfect example of how travel insurance needs to be high on anyone's list to consider. 
    Our group of about 70 included folks with travel insurance and some "self insured" as they put it.  Some people were out $400 or $500 per person to rebook next day airfare and they had to pay for a hotel and meals on top of that.  For a couple that can be over $1,000.  For a family of four that could be over $2,000.  Those with insurance will get some, if not all of that back.  Those without just lost a whole lot of money.
    However know your travel insurance coverage and limits.  My annual travel insurance policy was chosen primarily for medical coverage.  It has some trip interruption coverage but it doesn't have great reimbursement for delays of this nature.  
    Lesson 3 - If you have travel insurance, know how to use it.
    A lot of people in our group had insurance but had no idea what to do in the hour of need.  What is their phone number? What is the policy number?  What is covered and what isn't?  How much is covered?  Do you need pre-approval? What documentation is required?  The ship had letters pre-printed and available at guest services stating there was a weather delay and some insurance companies will need that documentation for a claim to proceed.  
    If you buy insurance that's great, but know what to do when you need to use it.
    Lesson 4 - They keep the food and beverages flowing.  
    No need to worry about your extra time on board, they have ample food for such events and lined up more activities to keep us busy.  Most people took it all in stride and rolled with it.  It was quite enjoyable, much like any sea day.
    Lesson 5 - Listen to announcements and pay attention. 
    On the last night of the cruise many people put their luggage tags on their bag and place them in the hallway.  Bags are collected by the crew and prepared to be offloaded once the ship reaches the pier.  It takes time for the pier personnel to offload thousands of bags.  There is a reason why bag tags have numbers and bags are offloaded in order so that numbers can be called only when those bags will be ready and waiting in the terminal.  
    During an event like this there a natural tendency to want to get off as soon as the ship arrives but cruise terminals cannot hold thousands of people waiting hours for luggage to be offloaded.  
    Of course what occurred once we did finally reach the pier?  Hundreds of guests ignored the announcements, made a stampede to exit during the "self assist" time and found themselves having to stand outside the terminal waiting for up to 2 hours for their luggage, with no where to sit and no food or water.  If they had listened to the announcements they could have been sitting comfortably on the ship with access to restrooms, food and beverages. Instead they made the self-assist process more chaotic and accomplished nothing but misery for themselves in the process. 
    Listen to the announcements, follow instructions.  
    Lesson 6 - You can't fight mother nature. 
    It's not the crew's fault, it's not the Captains fault, it's not the cruise line's fault. Don't be one of those people making an already difficult situation any worse.   Even if you are one of those people who choose to ignore the lessons above, at the end of the day becoming ugly or snarky with the crew or terminal employees accomplishes nothing.  Sit back, take a deep breathe and relax.  Life will go on and it will all work out in the end.  Put a smile on in the face of adversity.  Be kind to other's and don't get everyone else spun up.  Staying calm and friendly helps other's stay calm and friendly.  If you are stressed out, it will make your spouse and/or kids stressed out.  If you are calm and smiling through it, your loved ones will be more relaxed.  Do it for them.
    Lesson 7 - If you don't buy insurance you've only got yourself to blame.
    Accept the fact that you saved some money by not buying insurance.  You took a gamble and lost.  The money saved by not buying insurance may take a small bite out of your losses.  No cruise line can change factors beyond their control.  It's not their fault.  You took the chance and lost.  Accept responsibility and move on.  
    Me?  I got lucky.  A lot of factors combined to work out in my favor.  I had booked a later flight.  I have travel insurance.  I always use self-assist.  Customs was fast.  Taxi's were waiting.   TSA Pre lines had no wait.  Southwest did an amazing job getting my luggage on the plane checking in at 38 minutes before departure.  The stars aligned for me perfectly and I didn't need to make a claim against my insurance policy.  I was fortunate but in a small group of lucky guests.
  23. Like
    twangster got a reaction from melski94 in Why You Need to Consider Travel Insurance... and other random musings   
    Yesterday I experienced a trip delay returning on a cruise and I thought it would make an interesting "lessons learned" post.
    My 4 night cruise on Brilliance of the Seas left Tampa on time and on schedule.  It was a great cruise with a group of friends and we all enjoyed it.  When we finished our day in Cozumel and re-boarded the ship none of us knew how mother nature had her own plans for our return to Tampa despite calm seas and smooth sailing.
    Fog.  Heavy fog.  
    To reach the pier in Tampa you need to pass under the Sunshine Skyway Bridge.  In 1980 during severe weather a freighter struct the original bridge sending a section of the bridge crashing into the bay killing 35 people.  As such, Tampa and it's pilots don't take chances when it comes to weather.
    We arrived to the Tampa pilot station six hours ahead of schedule in an attempt to beat the fog but the fog beat us, arriving earlier than forecast.
    Our attempt to beat the fog and arrive early didn't come without cost.  Running any boat, vessel, craft or ship at full speed consumes a massive amount of fuel compared to running at a nominal cruising speed.  Royal spent tens of thousands of dollars on fuel and it's an example how Royal does try to do the best thing for everyone involved even if it costs them significant sums of money.
    Waking up early on debark day I noted our speed was zero but we were still outside of Tampa Bay. Oh boy, here we go.  Up on deck 12 I could see several cargo and tanker ships hanging around with us in the fog.  Beyond the lights of the other ships you couldn't see much of anything.  Fog.
    The Captain informed us that the channel into the port was closed by the Coast Guard and we would need to wait until the channel opened and a pilot could come out to board the ship.  The initial estimate was a 2:30pm arrival at the pier.
    Not long after the Captain informed us that he just got word that another cruise ship got stuck in port the day before and couldn't leave due to the fog.  The channel through Tampa Bay is narrow and only one cruise ship can occupy it at a time, two ships cannot pass each other in the channel.  It takes 2 to 3 hours for a ship to transit the channel.  We had no choice but to wait for that ship to depart and clear the bay before could begin our entrance to the bay.  Estimated arrival now 5:30pm.  
    Lesson 1 - Don't book early flights.
    While sitting around an airport for a day doesn't sound that attractive you need to understand the risk that comes with booking an early flight.  Delays happens for a number of reasons most of which are no one's fault and unavoidable.  Weather delays happen, some ports like Tampa or Galveston are more likely to experience delays at certain times of the year.  Do some research before booking that flight.  Delays can occur for many reasons beyond weather.  
    In my case, I had booked a 6:30pm flight home because it was cheapest, like $175 cheaper than the 10:30am direct flight.  Over the weeks before the cruise I kept looking at that knowing I could pay the difference on Southwest and grab the earlier direct flight but if someone said to me "I'll give you $175 and all you need to do is stay at an airport for 8 hours" I'd take that deal every time.
    I knew I could get some work done using the free airport wifi so my plan was to get off the ship early and spend the day working from the airport knowing if there was a delay, I could be relaxed and not stressed out.  Not only did I save money but the later flight also saved me a bunch of stress during this experience.
    Lesson 2 - Travel Insurance.  This is a perfect example of how travel insurance needs to be high on anyone's list to consider. 
    Our group of about 70 included folks with travel insurance and some "self insured" as they put it.  Some people were out $400 or $500 per person to rebook next day airfare and they had to pay for a hotel and meals on top of that.  For a couple that can be over $1,000.  For a family of four that could be over $2,000.  Those with insurance will get some, if not all of that back.  Those without just lost a whole lot of money.
    However know your travel insurance coverage and limits.  My annual travel insurance policy was chosen primarily for medical coverage.  It has some trip interruption coverage but it doesn't have great reimbursement for delays of this nature.  
    Lesson 3 - If you have travel insurance, know how to use it.
    A lot of people in our group had insurance but had no idea what to do in the hour of need.  What is their phone number? What is the policy number?  What is covered and what isn't?  How much is covered?  Do you need pre-approval? What documentation is required?  The ship had letters pre-printed and available at guest services stating there was a weather delay and some insurance companies will need that documentation for a claim to proceed.  
    If you buy insurance that's great, but know what to do when you need to use it.
    Lesson 4 - They keep the food and beverages flowing.  
    No need to worry about your extra time on board, they have ample food for such events and lined up more activities to keep us busy.  Most people took it all in stride and rolled with it.  It was quite enjoyable, much like any sea day.
    Lesson 5 - Listen to announcements and pay attention. 
    On the last night of the cruise many people put their luggage tags on their bag and place them in the hallway.  Bags are collected by the crew and prepared to be offloaded once the ship reaches the pier.  It takes time for the pier personnel to offload thousands of bags.  There is a reason why bag tags have numbers and bags are offloaded in order so that numbers can be called only when those bags will be ready and waiting in the terminal.  
    During an event like this there a natural tendency to want to get off as soon as the ship arrives but cruise terminals cannot hold thousands of people waiting hours for luggage to be offloaded.  
    Of course what occurred once we did finally reach the pier?  Hundreds of guests ignored the announcements, made a stampede to exit during the "self assist" time and found themselves having to stand outside the terminal waiting for up to 2 hours for their luggage, with no where to sit and no food or water.  If they had listened to the announcements they could have been sitting comfortably on the ship with access to restrooms, food and beverages. Instead they made the self-assist process more chaotic and accomplished nothing but misery for themselves in the process. 
    Listen to the announcements, follow instructions.  
    Lesson 6 - You can't fight mother nature. 
    It's not the crew's fault, it's not the Captains fault, it's not the cruise line's fault. Don't be one of those people making an already difficult situation any worse.   Even if you are one of those people who choose to ignore the lessons above, at the end of the day becoming ugly or snarky with the crew or terminal employees accomplishes nothing.  Sit back, take a deep breathe and relax.  Life will go on and it will all work out in the end.  Put a smile on in the face of adversity.  Be kind to other's and don't get everyone else spun up.  Staying calm and friendly helps other's stay calm and friendly.  If you are stressed out, it will make your spouse and/or kids stressed out.  If you are calm and smiling through it, your loved ones will be more relaxed.  Do it for them.
    Lesson 7 - If you don't buy insurance you've only got yourself to blame.
    Accept the fact that you saved some money by not buying insurance.  You took a gamble and lost.  The money saved by not buying insurance may take a small bite out of your losses.  No cruise line can change factors beyond their control.  It's not their fault.  You took the chance and lost.  Accept responsibility and move on.  
    Me?  I got lucky.  A lot of factors combined to work out in my favor.  I had booked a later flight.  I have travel insurance.  I always use self-assist.  Customs was fast.  Taxi's were waiting.   TSA Pre lines had no wait.  Southwest did an amazing job getting my luggage on the plane checking in at 38 minutes before departure.  The stars aligned for me perfectly and I didn't need to make a claim against my insurance policy.  I was fortunate but in a small group of lucky guests.
  24. Thanks
    twangster got a reaction from Traveler in Compare the KEY benefits to suites benefits   
    Great job.  May need to differentiate or notate certain ship based features such as Coastal kitchen and free suite internet (OA/QU only).  
    Also only star class gets reserved seats, other's get dedicated seating areas.  I often see confusion with people thinking they get assigned seats (section a, row 5, seats 5-8) versus a section of the venue allocated to them.  
    Not sure i understand "benefits per day".
     
  25. Like
    twangster got a reaction from Cindy Leslie in Why You Need to Consider Travel Insurance... and other random musings   
    Yesterday I experienced a trip delay returning on a cruise and I thought it would make an interesting "lessons learned" post.
    My 4 night cruise on Brilliance of the Seas left Tampa on time and on schedule.  It was a great cruise with a group of friends and we all enjoyed it.  When we finished our day in Cozumel and re-boarded the ship none of us knew how mother nature had her own plans for our return to Tampa despite calm seas and smooth sailing.
    Fog.  Heavy fog.  
    To reach the pier in Tampa you need to pass under the Sunshine Skyway Bridge.  In 1980 during severe weather a freighter struct the original bridge sending a section of the bridge crashing into the bay killing 35 people.  As such, Tampa and it's pilots don't take chances when it comes to weather.
    We arrived to the Tampa pilot station six hours ahead of schedule in an attempt to beat the fog but the fog beat us, arriving earlier than forecast.
    Our attempt to beat the fog and arrive early didn't come without cost.  Running any boat, vessel, craft or ship at full speed consumes a massive amount of fuel compared to running at a nominal cruising speed.  Royal spent tens of thousands of dollars on fuel and it's an example how Royal does try to do the best thing for everyone involved even if it costs them significant sums of money.
    Waking up early on debark day I noted our speed was zero but we were still outside of Tampa Bay. Oh boy, here we go.  Up on deck 12 I could see several cargo and tanker ships hanging around with us in the fog.  Beyond the lights of the other ships you couldn't see much of anything.  Fog.
    The Captain informed us that the channel into the port was closed by the Coast Guard and we would need to wait until the channel opened and a pilot could come out to board the ship.  The initial estimate was a 2:30pm arrival at the pier.
    Not long after the Captain informed us that he just got word that another cruise ship got stuck in port the day before and couldn't leave due to the fog.  The channel through Tampa Bay is narrow and only one cruise ship can occupy it at a time, two ships cannot pass each other in the channel.  It takes 2 to 3 hours for a ship to transit the channel.  We had no choice but to wait for that ship to depart and clear the bay before could begin our entrance to the bay.  Estimated arrival now 5:30pm.  
    Lesson 1 - Don't book early flights.
    While sitting around an airport for a day doesn't sound that attractive you need to understand the risk that comes with booking an early flight.  Delays happens for a number of reasons most of which are no one's fault and unavoidable.  Weather delays happen, some ports like Tampa or Galveston are more likely to experience delays at certain times of the year.  Do some research before booking that flight.  Delays can occur for many reasons beyond weather.  
    In my case, I had booked a 6:30pm flight home because it was cheapest, like $175 cheaper than the 10:30am direct flight.  Over the weeks before the cruise I kept looking at that knowing I could pay the difference on Southwest and grab the earlier direct flight but if someone said to me "I'll give you $175 and all you need to do is stay at an airport for 8 hours" I'd take that deal every time.
    I knew I could get some work done using the free airport wifi so my plan was to get off the ship early and spend the day working from the airport knowing if there was a delay, I could be relaxed and not stressed out.  Not only did I save money but the later flight also saved me a bunch of stress during this experience.
    Lesson 2 - Travel Insurance.  This is a perfect example of how travel insurance needs to be high on anyone's list to consider. 
    Our group of about 70 included folks with travel insurance and some "self insured" as they put it.  Some people were out $400 or $500 per person to rebook next day airfare and they had to pay for a hotel and meals on top of that.  For a couple that can be over $1,000.  For a family of four that could be over $2,000.  Those with insurance will get some, if not all of that back.  Those without just lost a whole lot of money.
    However know your travel insurance coverage and limits.  My annual travel insurance policy was chosen primarily for medical coverage.  It has some trip interruption coverage but it doesn't have great reimbursement for delays of this nature.  
    Lesson 3 - If you have travel insurance, know how to use it.
    A lot of people in our group had insurance but had no idea what to do in the hour of need.  What is their phone number? What is the policy number?  What is covered and what isn't?  How much is covered?  Do you need pre-approval? What documentation is required?  The ship had letters pre-printed and available at guest services stating there was a weather delay and some insurance companies will need that documentation for a claim to proceed.  
    If you buy insurance that's great, but know what to do when you need to use it.
    Lesson 4 - They keep the food and beverages flowing.  
    No need to worry about your extra time on board, they have ample food for such events and lined up more activities to keep us busy.  Most people took it all in stride and rolled with it.  It was quite enjoyable, much like any sea day.
    Lesson 5 - Listen to announcements and pay attention. 
    On the last night of the cruise many people put their luggage tags on their bag and place them in the hallway.  Bags are collected by the crew and prepared to be offloaded once the ship reaches the pier.  It takes time for the pier personnel to offload thousands of bags.  There is a reason why bag tags have numbers and bags are offloaded in order so that numbers can be called only when those bags will be ready and waiting in the terminal.  
    During an event like this there a natural tendency to want to get off as soon as the ship arrives but cruise terminals cannot hold thousands of people waiting hours for luggage to be offloaded.  
    Of course what occurred once we did finally reach the pier?  Hundreds of guests ignored the announcements, made a stampede to exit during the "self assist" time and found themselves having to stand outside the terminal waiting for up to 2 hours for their luggage, with no where to sit and no food or water.  If they had listened to the announcements they could have been sitting comfortably on the ship with access to restrooms, food and beverages. Instead they made the self-assist process more chaotic and accomplished nothing but misery for themselves in the process. 
    Listen to the announcements, follow instructions.  
    Lesson 6 - You can't fight mother nature. 
    It's not the crew's fault, it's not the Captains fault, it's not the cruise line's fault. Don't be one of those people making an already difficult situation any worse.   Even if you are one of those people who choose to ignore the lessons above, at the end of the day becoming ugly or snarky with the crew or terminal employees accomplishes nothing.  Sit back, take a deep breathe and relax.  Life will go on and it will all work out in the end.  Put a smile on in the face of adversity.  Be kind to other's and don't get everyone else spun up.  Staying calm and friendly helps other's stay calm and friendly.  If you are stressed out, it will make your spouse and/or kids stressed out.  If you are calm and smiling through it, your loved ones will be more relaxed.  Do it for them.
    Lesson 7 - If you don't buy insurance you've only got yourself to blame.
    Accept the fact that you saved some money by not buying insurance.  You took a gamble and lost.  The money saved by not buying insurance may take a small bite out of your losses.  No cruise line can change factors beyond their control.  It's not their fault.  You took the chance and lost.  Accept responsibility and move on.  
    Me?  I got lucky.  A lot of factors combined to work out in my favor.  I had booked a later flight.  I have travel insurance.  I always use self-assist.  Customs was fast.  Taxi's were waiting.   TSA Pre lines had no wait.  Southwest did an amazing job getting my luggage on the plane checking in at 38 minutes before departure.  The stars aligned for me perfectly and I didn't need to make a claim against my insurance policy.  I was fortunate but in a small group of lucky guests.
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