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Matt

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  1. Like
    Matt got a reaction from MelKaps in Matt, You should get Magic 8 ball   
    Update, have one on my desk now!
  2. Like
    Matt got a reaction from S0nny in gratuities   
    Warning, foul language
     
  3. Like
    Matt got a reaction from teddy in Releasing A TA Booking   
    Sorry you had this experience with a TA.
    I always advocate using a TA, but I always say to use a good TA, as I'm the first to admit they are not all the same.
  4. Like
    Matt got a reaction from ehw51 in Club Royal certificates ...worthless   
    Because they were just that: freebies. Unlike a cruise you paid for, these specific sailings were listed as available for no cost. That's not to say there wont be others in the future, but I don't think it's reasonable to expect a free sailing to be transferable. If it were the case, the casino would offer any sailing for free, instead of specific sailings.
  5. Like
    Matt got a reaction from ehw51 in Club Royal certificates ...worthless   
    I don't think they aren't being loyal at all. I think they are being realistic given the company is hemorrhaging money on a daily basis.
    The freebies you got were given away in a vastly different economic situation, and I believe once cruising begins again, the casino will be more than open to welcoming you back with new offers. But I think expecting them to continue to mortgage their future to offer free cruises on sailings that may or may not happen right now is a reach. 
  6. Confused
    Matt got a reaction from RBRSKI in Club Royal certificates ...worthless   
    Because they were just that: freebies. Unlike a cruise you paid for, these specific sailings were listed as available for no cost. That's not to say there wont be others in the future, but I don't think it's reasonable to expect a free sailing to be transferable. If it were the case, the casino would offer any sailing for free, instead of specific sailings.
  7. Confused
    Matt got a reaction from RBRSKI in Club Royal certificates ...worthless   
    I don't think they aren't being loyal at all. I think they are being realistic given the company is hemorrhaging money on a daily basis.
    The freebies you got were given away in a vastly different economic situation, and I believe once cruising begins again, the casino will be more than open to welcoming you back with new offers. But I think expecting them to continue to mortgage their future to offer free cruises on sailings that may or may not happen right now is a reach. 
  8. Like
    Matt got a reaction from WAAAYTOOO in Releasing A TA Booking   
    Sorry you had this experience with a TA.
    I always advocate using a TA, but I always say to use a good TA, as I'm the first to admit they are not all the same.
  9. Like
    Matt got a reaction from Ogilthorpe in Releasing A TA Booking   
    Sorry you had this experience with a TA.
    I always advocate using a TA, but I always say to use a good TA, as I'm the first to admit they are not all the same.
  10. Like
    Matt got a reaction from Jill in Releasing A TA Booking   
    Sorry you had this experience with a TA.
    I always advocate using a TA, but I always say to use a good TA, as I'm the first to admit they are not all the same.
  11. Like
    Matt got a reaction from Neesa in Releasing A TA Booking   
    Sorry you had this experience with a TA.
    I always advocate using a TA, but I always say to use a good TA, as I'm the first to admit they are not all the same.
  12. Like
    Matt got a reaction from lauraodonnell86 in Speculations   
    @lauraodonnell86 promised me the Brilliance GC wont be cancelled
  13. Like
    Matt got a reaction from Baked Alaska in Releasing A TA Booking   
    Sorry you had this experience with a TA.
    I always advocate using a TA, but I always say to use a good TA, as I'm the first to admit they are not all the same.
  14. Like
    Matt got a reaction from RCIfan1912 in Releasing A TA Booking   
    Sorry you had this experience with a TA.
    I always advocate using a TA, but I always say to use a good TA, as I'm the first to admit they are not all the same.
  15. Haha
    Matt got a reaction from Morganno in gratuities   
    Warning, foul language
     
  16. Like
    Matt got a reaction from Baked Alaska in gratuities   
    Warning, foul language
     
  17. Like
    Matt got a reaction from deep1 in What happened to cruise itineraries to Mexico from Port Canaveral?   
    Not sure what you mean. I see 18 sailings to Mexico on Harmony from PC
     

  18. Like
    Matt got a reaction from Baked Alaska in Cancelled June cruise on Liberty   
    Welcome to the [email protected] M !
    First question, who did you book this cruise with? Directly with RC? Travel agent? Website?
    With this in mind, you're right that you have to wait to get the credit to apply it to the reservation.
    My advice is work with a good travel agent from this point forward.  Not only will this take a great burden off your shoulders, it should make the rebooking process a heck of a lot simpler.
    I recommend, and personally use, MEI Travel (note: they are a sponsor of this site).
  19. Like
    Matt got a reaction from teddy in Ramifications of no buffet?   
    No offense to Monty, but he is speculating.
  20. Like
    Matt got a reaction from Okgladgal in Ramifications of no buffet?   
    No offense to Monty, but he is speculating.
  21. Like
    Matt got a reaction from Ampurp85 in If you could ask Michael Bayley one question. . .   
    If you're inferring someone should have said months ago "Hey, our systems need to be ready to handle mass cancellations because of a potential global pandemic", you would have been laughed out of the room just about everywhere.
    I'm not excusing the fact that refunds have taken far too long and there's a good argument to be made more should have been done sooner to mitigate the delays, but no one's IT infrastructure can anticipate every possible scenario, especially truly unthinkable ones.
  22. Like
    Matt got a reaction from RCIDreamer96 in What happened to cruise itineraries to Mexico from Port Canaveral?   
    Not sure what you mean. I see 18 sailings to Mexico on Harmony from PC
     

  23. Like
    Matt got a reaction from Chadster in If you could ask Michael Bayley one question. . .   
    If you're inferring someone should have said months ago "Hey, our systems need to be ready to handle mass cancellations because of a potential global pandemic", you would have been laughed out of the room just about everywhere.
    I'm not excusing the fact that refunds have taken far too long and there's a good argument to be made more should have been done sooner to mitigate the delays, but no one's IT infrastructure can anticipate every possible scenario, especially truly unthinkable ones.
  24. Like
    Matt got a reaction from Ogilthorpe in What happened to cruise itineraries to Mexico from Port Canaveral?   
    Not sure what you mean. I see 18 sailings to Mexico on Harmony from PC
     

  25. Like
    Matt got a reaction from Ogilthorpe in Ramifications of no buffet?   
    No offense to Monty, but he is speculating.
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