tonyfsu21 Posted January 27 Report Share Posted January 27 On 1/25/2024 at 10:22 PM, WAAAYTOOO said: Yes. If you reach 2500 points by 3-31-24 you will be Prime until 3-31-25 and will be eligible for the annual Prime comp cruise. There are certain restrictions on what you can book for your annual cruise but basically any Caribbean 7 nights or less before 3-31-25. I may be wrong about it needing to be a Caribbean cruise. Alaska might be eligible. I just can’t remember. Certain holidays and I believe some summer dates are excluded and the ship must have been actively sailing for at least 1 full year for it to be eligible. Raye- to piggyback on this, is there any way to verify free play on the cruise comp invoice or are we at the mercy of RC to follow through on a promo? I received some higher then normal free play offers and booked the Liberty for this Summer (can’t wait). Thanks for all the great information in this live blog, it really helps! Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted January 27 Author Report Share Posted January 27 2 hours ago, tonyfsu21 said: Raye- to piggyback on this, is there any way to verify free play on the cruise comp invoice or are we at the mercy of RC to follow through on a promo? I received some higher then normal free play offers and booked the Liberty for this Summer (can’t wait). Thanks for all the great information in this live blog, it really helps! YES ! Look on your booking confirmation...see below. On this one I had $100 Free Play (FP). Sometimes both Dan and I will have FP so it will be listed twice in different amounts. This is a pretty rare occurrence so I couldn't put my hands on one like that to show you ! LOL I will also say that the FP is one of the things that the booking agents most commonly F-up. You really have to check behind them very carefully. As with all things, it's much easier to correct this while you still have them on the line than it is to try and call back and have it added, later. This is NOT an intentional mistake it's just that most casino bookings (for us, anyway) are fairly tedious. There are usually so many things to add and subtract...it's easy for the FP to be overlooked. That's why I NEVER EVER hang up until I have received the confirmation and looked it over carefully. The only thing they screw up more often than the FP is the OBC that is supposed to be awarded as a function of your Next Cruise booking. They almost ALWAYS forget to add that ! Since I had an issue onboard one time (and only once, thank goodness) with the casino not acknowledging my expected FP, I now make sure that I always bring along a copy (either printed or digital) of the confirmation that clearly shows the due FP. Since I've started doing that, there hasn't been a repeat of them refusing to award my FP (of course). tonyfsu21 1 Quote Link to comment Share on other sites More sharing options...
tonyfsu21 Posted January 27 Report Share Posted January 27 4 hours ago, WAAAYTOOO said: YES ! Look on your booking confirmation...see below. On this one I had $100 Free Play (FP). Sometimes both Dan and I will have FP so it will be listed twice in different amounts. This is a pretty rare occurrence so I couldn't put my hands on one like that to show you ! LOL I will also say that the FP is one of the things that the booking agents most commonly F-up. You really have to check behind them very carefully. As with all things, it's much easier to correct this while you still have them on the line than it is to try and call back and have it added, later. This is NOT an intentional mistake it's just that most casino bookings (for us, anyway) are fairly tedious. There are usually so many things to add and subtract...it's easy for the FP to be overlooked. That's why I NEVER EVER hang up until I have received the confirmation and looked it over carefully. The only thing they screw up more often than the FP is the OBC that is supposed to be awarded as a function of your Next Cruise booking. They almost ALWAYS forget to add that ! Since I had an issue onboard one time (and only once, thank goodness) with the casino not acknowledging my expected FP, I now make sure that I always bring along a copy (either printed or digital) of the confirmation that clearly shows the due FP. Since I've started doing that, there hasn't been a repeat of them refusing to award my FP (of course). Oh no, I don’t see anything but a line item for “CR Targeted Offer” and some other random codes. I booked it with the promo code through the CR website so I’m hoping they booked it correctly. I can’t deal with these people on the phone. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
tonyfsu21 Posted January 28 Report Share Posted January 28 18 hours ago, tonyfsu21 said: Oh no, I don’t see anything but a line item for “CR Targeted Offer” and some other random codes. I booked it with the promo code through the CR website so I’m hoping they booked it correctly. I can’t deal with these people on the phone. After all these years of casino bookings, I have yet to master the process. Apparently casino instant rewards bookings (according to this rep) need to be initiated at NextCruise while onboard if you want the free play. I asked this person how this is realistic when the certificates are often received the last evening of the sailing. They granted me my $1000 in free play as a “one time exception” which was nice. I guess I need to go back to school on this because apparently I can’t follow directions. Quote Link to comment Share on other sites More sharing options...
Ampurp85 Posted January 28 Report Share Posted January 28 6 minutes ago, tonyfsu21 said: After all these years of casino bookings, I have yet to master the process. Apparently casino instant rewards bookings (according to this rep) need to be initiated at NextCruise while onboard if you want the free play. I asked this person how this is realistic when the certificates are often received the last evening of the sailing. They granted me my $1000 in free play as a “one time exception” which was nice. I guess I need to go back to school on this because apparently I can’t follow directions. Yes and the easiest way is to buy the open-booking next Cruise certificate in the app. I brought mine yesterday, because I hadn't received my offer yet. WAAAYTOOO and jbrinkm 1 1 Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted January 28 Author Report Share Posted January 28 1 minute ago, tonyfsu21 said: After all these years of casino bookings, I have yet to master the process. Apparently casino instant rewards bookings (according to this rep) need to be initiated at NextCruise while onboard if you want the free play. I asked this person how this is realistic when the certificates are often received the last evening of the sailing. They granted me my $1000 in free play as a “one time exception” which was nice. I guess I need to go back to school on this because apparently I can’t follow directions. Don't feel bad. The casino booking rules are NOT clear at all. I have made this very mistake at least twice. Actually, I don't consider it a mistake. I think they do it on purpose to avoid giving you the FP. How do you know you're going to need a NC cert. if you think that your award was for $$ off only ? What in the directions tells you that if you do not have a NC Cert you will NOT get the free play and/or the OBC ? Nothing. You just have to know this. It's BS. So my new rule is, get a NC cert even if you don't know for sure that you're going to need it. For us, it's not a biggie b/c we are always on the verge of booking something anyway. You are very very fortunate to have gotten someone who would award you the FP. I have never heard of that happening before. The only thing they did for me as a "courtesy" was to allow me to book a casino comp when I had not purchased a NC cert before disembarking. It was one of those situations where....when I left the ship I thought I had been awarded a $300 off only. Once I got home I discovered that they had upgraded my cert and it was now a comp offer....but only if you have a NC Cert ! That's why I now never leave the ship without a NC Cert. tonyfsu21 1 Quote Link to comment Share on other sites More sharing options...
tonyfsu21 Posted January 28 Report Share Posted January 28 13 minutes ago, Ampurp85 said: Yes and the easiest way is to buy the open-booking next Cruise certificate in the app. I brought mine yesterday, because I hadn't received my offer yet. How do I not know what this is? Can you please explain? Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted January 28 Author Report Share Posted January 28 46 minutes ago, tonyfsu21 said: How do I not know what this is? Can you please explain? I didn't know this either ! Quote Link to comment Share on other sites More sharing options...
tonyfsu21 Posted January 28 Report Share Posted January 28 1 hour ago, WAAAYTOOO said: Don't feel bad. The casino booking rules are NOT clear at all. I have made this very mistake at least twice. Actually, I don't consider it a mistake. I think they do it on purpose to avoid giving you the FP. How do you know you're going to need a NC cert. if you think that your award was for $$ off only ? What in the directions tells you that if you do not have a NC Cert you will NOT get the free play and/or the OBC ? Nothing. You just have to know this. It's BS. So my new rule is, get a NC cert even if you don't know for sure that you're going to need it. For us, it's not a biggie b/c we are always on the verge of booking something anyway. You are very very fortunate to have gotten someone who would award you the FP. I have never heard of that happening before. The only thing they did for me as a "courtesy" was to allow me to book a casino comp when I had not purchased a NC cert before disembarking. It was one of those situations where....when I left the ship I thought I had been awarded a $300 off only. Once I got home I discovered that they had upgraded my cert and it was now a comp offer....but only if you have a NC Cert ! That's why I now never leave the ship without a NC Cert. Thank you so much for the information! I guess I got lucky this time around. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
Ampurp85 Posted January 28 Report Share Posted January 28 2 hours ago, tonyfsu21 said: How do I not know what this is? Can you please explain? So all you have to do is go on the app, any time during your sailing. Click the person and scroll to the bottom, where a NextCruise widget is. It says "see exclusive offer" then you click on that and chose a person, pay the $200 and they send you an open booking within 24hrs. They charge the card on file. I had my email in 2hrs with my booking ID, and I am currently on hold with club royale to book my offer. That $200 goes to taxes, fees and whatever upgrades. Just an FYI, NC won't book casino offers anymore, they will book you an open booking and you have to call in. Might as well avoid all of that and just do the open booking yourself. WAAAYTOOO, Cactus527, tonyfsu21 and 1 other 2 1 1 Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted January 28 Author Report Share Posted January 28 1 hour ago, Ampurp85 said: So all you have to do is go on the app, any time during your sailing. Click the person and scroll to the bottom, where a NextCruise widget is. It says "see exclusive offer" then you click on that and chose a person, pay the $200 and they send you an open booking within 24hrs. They charge the card on file. I had my email in 2hrs with my booking ID, and I am currently on hold with club royale to book my offer. That $200 goes to taxes, fees and whatever upgrades. Just an FYI, NC won't book casino offers anymore, they will book you an open booking and you have to call in. Might as well avoid all of that and just do the open booking yourself. Thanks so much ! I had no idea you could do this. Sooooo much better than going to NC Ampurp85 and Neesa 2 Quote Link to comment Share on other sites More sharing options...
Neesa Posted January 28 Report Share Posted January 28 @Ampurp85 and @WAAAYTOOO this is how I'm going to "accidentally" book my NC certificate! Oops, oh no what did I do? Stupid app! Oh well!! jbrinkm, LandstromCruise, Baked Alaska and 2 others 5 Quote Link to comment Share on other sites More sharing options...
Neesa Posted January 28 Report Share Posted January 28 @Ampurp85 can I "accidentally" book a NC certificate for Celebrity or is it only Royal? Quote Link to comment Share on other sites More sharing options...
Ampurp85 Posted January 28 Report Share Posted January 28 1 hour ago, Neesa said: @Ampurp85 can I "accidentally" book a NC certificate for Celebrity or is it only Royal? I will let you know tomorrow, I can only access if connected to ship Wi-Fi. WAAAYTOOO and Neesa 1 1 Quote Link to comment Share on other sites More sharing options...
asquared17 Posted January 29 Report Share Posted January 29 i will say, the in app booking worked like a charm last time. just make sure if you use a travel agent (which i don’t think you did haha) for your current booking, they put the open booking under that same agent. at least that’s what happened to us! Quote Link to comment Share on other sites More sharing options...
recogneyes Posted February 12 Report Share Posted February 12 On 1/28/2024 at 7:24 PM, asquared17 said: i will say, the in app booking worked like a charm last time. just make sure if you use a travel agent (which i don’t think you did haha) for your current booking, they put the open booking under that same agent. at least that’s what happened to us! This is super helpful, thank you. When existing cruise is booked with an agent and NC cert is then sent to them (if you use the app), is there a way for it to then be transferred back to RCCL so that you can book and use with casino? We've never had our agent book a casino cruise - we contact Casino Royale directly. Quote Link to comment Share on other sites More sharing options...
asquared17 Posted February 12 Report Share Posted February 12 i am unsure the specifics about casino bookings - i know @Ampurp85 and @WAAAYTOOO have had some experience with them, though!! tagging in for visibility recogneyes 1 Quote Link to comment Share on other sites More sharing options...
Ampurp85 Posted February 12 Report Share Posted February 12 31 minutes ago, recogneyes said: This is super helpful, thank you. When existing cruise is booked with an agent and NC cert is then sent to them (if you use the app), is there a way for it to then be transferred back to RCCL so that you can book and use with casino? We've never had our agent book a casino cruise - we contact Casino Royale directly. I took my TA off since 90% of my cruises are now casino comps, it makes it easier. But I believe you have 30 days to transfer the NC booking to yourself. There should be a number or something to call. Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted February 12 Author Report Share Posted February 12 Yes, your TA can be removed but my experience is that it is very difficult to do and if your TA doesn’t want to give up the booking it’s next to impossible to do. For this reason, I would not use the app to purchase the NC open booking if there is a TA attached to your current sailing. Quote Link to comment Share on other sites More sharing options...
recogneyes Posted February 13 Report Share Posted February 13 21 hours ago, WAAAYTOOO said: Yes, your TA can be removed but my experience is that it is very difficult to do and if your TA doesn’t want to give up the booking it’s next to impossible to do. For this reason, I would not use the app to purchase the NC open booking if there is a TA attached to your current sailing. Thank you - that makes perfect sense. Taking the time to purchase the NC certificate while on the ship is likely better than the headache of moving it afterwards. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
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