Ducky57 Posted December 29, 2021 Report Share Posted December 29, 2021 Good Morning Everyone, We have never sailed in a Concierge Level Suite before and are booked In a Crown loft suite on Harmony of the Seas. Can you please tells us what the services are that the Concierge Desk provides ? Thanks everyone for your help with this. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
Bettelovestocruise Posted December 29, 2021 Report Share Posted December 29, 2021 1 hour ago, Ducky57 said: Good Morning Everyone, We have never sailed in a Concierge Level Suite before and are booked In a Crown loft suite on Harmony of the Seas. Can you please tells us what the services are that the Concierge Desk provides ? Thanks everyone for your help with this. You should get an email sometime during the week prior to your cruise. The Concierge will be able to book your shows and dining. On Harmony, in a Grand Suite or higher you can eat in Coastal Kitchen. One of my favorite places to eat. If you want to book a shore excursion, the concierge will be able to do that for you as well. We have sailed in a CL in the past and the convenience of the SL and CK is really nice. You will enjoy the suite life. Baked Alaska and WAAAYTOOO 1 1 Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted December 29, 2021 Report Share Posted December 29, 2021 1 hour ago, Ducky57 said: Can you please tells us what the services are that the Concierge Desk provides ? Here are the published amenities for Sky Class. SKY Concierge Service All Day Access to Coastal Kitchen* Specialty Bottled Water (upon arrival) Complimentary VOOM, The Fastest Internet at Sea † Flexible Arrival Boarding & Priority Departure Priority Dining Reservations Venues Early Access to Seating in Select Entertainment Venues Suite Lounge Access (complimentary hors d’oeuvres and cocktails each evening) Access to Suite Sun Deck Royal Caribbean Plush Bathrobes for Use Onboard Luxury Pillow Top Mattress Luxury Bathroom Amenities Lavazza Espresso Coffee Machine * Please note, reservations are required for dinner at Coastal Kitchen. Beverages not included. † Surf + Stream package. One device per person for each guest booked in a Sky suite. Access codes will be provided upon arrival. The Concierge can do anything that Guest Services can do and more. They can make your dining reservations before you get on board whether you are eating in specialty restaurants or in the Coastal Kitchen. They can also reserve show times for you. Neesa 1 Quote Link to comment Share on other sites More sharing options...
fa-li Posted December 29, 2021 Report Share Posted December 29, 2021 Jumping in with a related question- I thought just staying in a suite gave you a reserved seating area at shows. Is it a bad idea to count on this and instead we should ask concierge to make reservations? If so, I assume show times will appear in the app early enough to make these requests? Quote Link to comment Share on other sites More sharing options...
CGTLH Posted December 29, 2021 Report Share Posted December 29, 2021 27 minutes ago, fa-li said: Jumping in with a related question- I thought just staying in a suite gave you a reserved seating area at shows. Is it a bad idea to count on this and instead we should ask concierge to make reservations? If so, I assume show times will appear in the app early enough to make these requests? Currently there is no reserved seating. Exception for seats reserved for Star class guests. Reservations are a requirement and the concierge can, and think does automatically, make reservations pre-cruise once they reach out. Quote Link to comment Share on other sites More sharing options...
Bettelovestocruise Posted December 30, 2021 Report Share Posted December 30, 2021 5 hours ago, WAAAYTOOO said: Here are the published amenities for Sky Class. SKY Concierge Service All Day Access to Coastal Kitchen* Specialty Bottled Water (upon arrival) Complimentary VOOM, The Fastest Internet at Sea † Flexible Arrival Boarding & Priority Departure Priority Dining Reservations Venues Early Access to Seating in Select Entertainment Venues Suite Lounge Access (complimentary hors d’oeuvres and cocktails each evening) Access to Suite Sun Deck Royal Caribbean Plush Bathrobes for Use Onboard Luxury Pillow Top Mattress Luxury Bathroom Amenities Lavazza Espresso Coffee Machine * Please note, reservations are required for dinner at Coastal Kitchen. Beverages not included. † Surf + Stream package. One device per person for each guest booked in a Sky suite. Access codes will be provided upon arrival. The Concierge can do anything that Guest Services can do and more. They can make your dining reservations before you get on board whether you are eating in specialty restaurants or in the Coastal Kitchen. They can also reserve show times for you. Thanks, Raye - I had forgotten about many of the other things you listed. I just take them for granted. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
APM Posted December 30, 2021 Report Share Posted December 30, 2021 Anything you would have gone to guest services for on Deck 5 can pretty much be handled by the concierge (folio issues, reprinting keys) in addition to all the items previously mentioned WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
Fairlynew Posted December 30, 2021 Report Share Posted December 30, 2021 Remember that a lot depends on the concierge. I have sailed Sky class 3 times. Two of the three the concierge was outstanding. The other time, our experience with the concierge was so bad that we lost all trust. We preferred to stand in line for regular guest services. At least we knew we could rely on them. Carlos A. 1 Quote Link to comment Share on other sites More sharing options...
fa-li Posted December 30, 2021 Report Share Posted December 30, 2021 20 hours ago, CGTLH said: Currently there is no reserved seating. Exception for seats reserved for Star class guests. Reservations are a requirement and the concierge can, and think does automatically, make reservations pre-cruise once they reach out. Thanks! Quote Link to comment Share on other sites More sharing options...
CrimsonCruiser Posted December 30, 2021 Report Share Posted December 30, 2021 On 12/29/2021 at 10:58 AM, Ducky57 said: Good Morning Everyone, We have never sailed in a Concierge Level Suite before and are booked In a Crown loft suite on Harmony of the Seas. Can you please tells us what the services are that the Concierge Desk provides ? Thanks everyone for your help with this. howdy! Concierge essentially can act as your personal guest services+. They can make reservations, escort you to tenders, check your account, solve issues with room attendant or other crew, explain your drink packages. They also host events and what not to get to know you. Quote Link to comment Share on other sites More sharing options...
Ducky57 Posted December 31, 2021 Author Report Share Posted December 31, 2021 Thanks everyone for your information we appreciate your time and input. SpeedNoodles 1 Quote Link to comment Share on other sites More sharing options...
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