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Concierge Sevice


Ducky57
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1 hour ago, Ducky57 said:

Good Morning Everyone,

                                          We have never sailed in a Concierge Level Suite before and are booked In a Crown loft suite on Harmony of the Seas. Can you please tells us what the services are that the Concierge Desk provides ? Thanks everyone for your help with this.

You should get an email sometime during the week prior to your cruise. The Concierge will be able to book your shows and dining. On Harmony, in a Grand Suite or higher you can eat in Coastal Kitchen. One of my favorite places to eat. If you want to book a shore excursion, the concierge will be able to do that for you as well. 

We have sailed in a CL in the past and the convenience of the SL and CK is really nice. You will enjoy the suite life.

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1 hour ago, Ducky57 said:

Can you please tells us what the services are that the Concierge Desk provides ? 

Here are the published amenities for Sky Class.  

SKY

  • Concierge Service
  • All Day Access to Coastal Kitchen*
  • Specialty Bottled Water (upon arrival)
  • Complimentary VOOM, The Fastest Internet at Sea 
  • Flexible Arrival Boarding & Priority Departure
  • Priority Dining Reservations
  • Venues Early Access to Seating in Select Entertainment Venues
  • Suite Lounge Access (complimentary hors d’oeuvres and cocktails each evening)
  • Access to Suite Sun Deck
  • Royal Caribbean Plush Bathrobes for Use Onboard
  • Luxury Pillow Top Mattress
  • Luxury Bathroom Amenities
  • Lavazza Espresso Coffee Machine

* Please note, reservations are required for dinner at Coastal Kitchen. Beverages not included. 
 Surf + Stream package. One device per person for each guest booked in a Sky suite. Access codes will be provided upon arrival. 

The Concierge can do anything that Guest Services can do and more.  They can make your dining reservations before you get on board whether you are eating in specialty restaurants or in the Coastal Kitchen. They can also reserve show times for you.

 

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Jumping in with a related question- I thought just staying in a suite gave you a reserved seating area at shows. Is it a bad idea to count on this and instead we should ask concierge to make reservations? If so, I assume show times will appear in the app early enough to make these requests?

 

 

 

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27 minutes ago, fa-li said:

Jumping in with a related question- I thought just staying in a suite gave you a reserved seating area at shows. Is it a bad idea to count on this and instead we should ask concierge to make reservations? If so, I assume show times will appear in the app early enough to make these requests?

Currently there is no reserved seating. Exception for seats reserved for Star class guests.

Reservations are a requirement and the concierge can, and think does automatically, make reservations pre-cruise once they reach out.

 

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5 hours ago, WAAAYTOOO said:

Here are the published amenities for Sky Class.  

SKY

  • Concierge Service
  • All Day Access to Coastal Kitchen*
  • Specialty Bottled Water (upon arrival)
  • Complimentary VOOM, The Fastest Internet at Sea 
  • Flexible Arrival Boarding & Priority Departure
  • Priority Dining Reservations
  • Venues Early Access to Seating in Select Entertainment Venues
  • Suite Lounge Access (complimentary hors d’oeuvres and cocktails each evening)
  • Access to Suite Sun Deck
  • Royal Caribbean Plush Bathrobes for Use Onboard
  • Luxury Pillow Top Mattress
  • Luxury Bathroom Amenities
  • Lavazza Espresso Coffee Machine

* Please note, reservations are required for dinner at Coastal Kitchen. Beverages not included. 
 Surf + Stream package. One device per person for each guest booked in a Sky suite. Access codes will be provided upon arrival. 

The Concierge can do anything that Guest Services can do and more.  They can make your dining reservations before you get on board whether you are eating in specialty restaurants or in the Coastal Kitchen. They can also reserve show times for you.

 

Thanks, Raye - I had forgotten about many of the other things you listed. I just take them for granted.

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On 12/29/2021 at 10:58 AM, Ducky57 said:

Good Morning Everyone,

                                          We have never sailed in a Concierge Level Suite before and are booked In a Crown loft suite on Harmony of the Seas. Can you please tells us what the services are that the Concierge Desk provides ? Thanks everyone for your help with this.

howdy! Concierge essentially can act as your personal guest services+. They can make reservations, escort you to tenders, check your account, solve issues with room attendant or other crew, explain your drink packages. They also host events and what not to get to know you.

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