mworkman Posted May 23, 2020 Report Posted May 23, 2020 5 minutes ago, Kcusack89 said: @Jill I had to call royal to get it applied. My ta couldn't help move it along Looks like i might have to do the same. Quote
Jill Posted May 23, 2020 Report Posted May 23, 2020 1 hour ago, mworkman said: Looks like i might have to do the same. I wonder if I call the C&A line I might get through faster? Quote
Kcusack89 Posted May 23, 2020 Report Posted May 23, 2020 I have mroe luck calling after 10pm I tend to get right through Quote
Jim S Posted May 23, 2020 Report Posted May 23, 2020 14 minutes ago, Jill said: I wonder if I call the C&A line I might get through faster? Better to call RCCL Customer Services. I’m sure it helped push my refund along. Had to wait about 30 minutes for an answer but the person I spoke to was very helpful. I told him that I was a loyal customer and was very concerned about the delay and to put a note on my file to that effect. Got the refund about a week later. Quote
mworkman Posted May 23, 2020 Report Posted May 23, 2020 Well I tried to get RCI to activate it and was told that it was locked and rep couldn’t do anything about it, neither could a supervisor. It was going to be a week before it would show up in my booking. Quote
Kcusack89 Posted May 23, 2020 Report Posted May 23, 2020 @mworkman there's always the 4th of July sale mworkman 1 Quote
mworkman Posted May 23, 2020 Report Posted May 23, 2020 1 hour ago, Kcusack89 said: @mworkman there's always the 4th of July sale Looks like i've got no choice. Quote
Chadster Posted May 23, 2020 Report Posted May 23, 2020 I honestly wouldn't be surprised if there was another sale in between the Memorial Day sale and the July 4th sale. I mean, the one for the holiday weekend only comes like 2 weeks after the last sale. Quote
Ian T Posted May 24, 2020 Report Posted May 24, 2020 On 5/15/2020 at 2:39 AM, Crazycruiser50 said: I’m pretty sure it’s gone. My $25 OBC disappeared, as did the one with my son’s cabin. I’m pretty sure I read somewhere that promotional credits didn’t carry over and were not eligible for FCC. I’d have to dig through emails. Yep. We lost our $600 (2x $300) OBC Quote
JohnK6404 Posted May 24, 2020 Report Posted May 24, 2020 Quick question! When calculating the 125% OBC, how do they treat the gratuity paid toward the DBP? Is the gratuity refunded separately back to your CC or simply counted as part of the total amount spent in their 125% OBC calculation? I'm just trying to keep track of all the transactions! Thanks! Quote
Kcusack89 Posted May 24, 2020 Report Posted May 24, 2020 1 hour ago, JohnK6404 said: Quick question! When calculating the 125% OBC, how do they treat the gratuity paid toward the DBP? Is the gratuity refunded separately back to your CC or simply counted as part of the total amount spent in their 125% OBC calculation? I'm just trying to keep track of all the transactions! Thanks! It's 125% of your total amount spent. It's not 125% of each seperate item. So if you brought 1 dbp then it's 125% of that If your brought the dbp, the key, a cabana then it's 125% off the total price of all of them combined @Ian T I'd say something because I got my $75 obc back. Quote
JohnK6404 Posted May 24, 2020 Report Posted May 24, 2020 1 hour ago, Kcusack89 said: It's 125% of your total amount spent. It's not 125% of each seperate item. So if you brought 1 dbp then it's 125% of that If your brought the dbp, the key, a cabana then it's 125% off the total price of all of them combined @Ian T I'd say something because I got my $75 obc back. I'm sorry, I got that... I'm strictly referring to the 18% gratuity that is tacked on when you buy the DBP. Will it be 125% of the total including the gratuity ($421.26/person) OR 125% of just the DBP cost ($357.00/person) and we receive CC refund of gratuity ($64.26/person). Just curious as they usually refund gratuities (eg. pre-paid gratuities) back to original form of payment (CC). Thanks! Quote
Kcusack89 Posted May 24, 2020 Report Posted May 24, 2020 2 minutes ago, JohnK6404 said: I'm sorry, I got that... I'm strictly referring to the 18% gratuity that is tacked on when you buy the DBP. Will it be 125% of the total including the gratuity ($421.26/person) OR 125% of just the DBP cost ($357.00/person) and we receive CC refund of gratuity ($64.26/person). Just curious as they usually refund gratuities (eg. pre-paid gratuities) back to original form of payment (CC). Thanks! 125% off the total of anything you brought so its be off the 421 JohnK6404 1 Quote
KevinJ Posted May 24, 2020 Report Posted May 24, 2020 Yes it's the total, I actually had no records of exactly what out CPC items were, I went through my credit card statement and totaled up what was spent, did the x 1.25 and our CPC was exactly that. JohnK6404 1 Quote
mworkman Posted May 25, 2020 Report Posted May 25, 2020 Yea...our cruise panner credits showed up......Boooo.....They (RCCL) put them on the wrong cruise. WAAAYTOOO 1 Quote
Crazycruiser50 Posted May 25, 2020 Author Report Posted May 25, 2020 2 hours ago, mworkman said: Yea...our cruise panner credits showed up......Boooo.....They (RCCL) put them on the wrong cruise. Ughh, sorry... Another phone call Quote
mworkman Posted May 25, 2020 Report Posted May 25, 2020 11 minutes ago, Crazycruiser50 said: Ughh, sorry... Another phone call Yep and 2 1/2 hours later it’s finally done! Crazycruiser50, Kcusack89 and WAAAYTOOO 2 1 Quote
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