Royal Caribbean named best cruise line in Australia

In:

The 2013 AFTA National Travel Industry Awards winners were announced and Royal Caribbean took home the honor for "Best Cruise Operator – Australian Based Operation".

Australian Federation of Travel Agents CEO Jayson Westbury said Royal Caribbean was bringing "big, yummy, affordable" ships to Australia.

The NTIA is an annual event in Australia, where leaders in the travel field are recognized by members of the The Australian Federation of Travel Agents.

Royal Caribbean also won an award in last year's event for, "Best Cruise Operator - International Based Operation".

Royal Caribbean Post Round-Up: July 21, 2013

In:

It was hot this week outside and the Royal Caribbean news was heating up as well with a little bit of news about some new yet-to-be-built Royal Caribbean cruise ships emerging.

So crank up the air conditioning and enjoy this week's Royal Caribbean news roundup!

Royal Caribbean News

Join us for the first ever Royal Caribbean Blog Cruise!

We're so excited to announce the first ever group cruise for readers and staff of RoyalCaribbeanBlog.com aboard Quantum of the Seas!  This is an exclusive group where we are inviting you, our readers, to join us on one of the first Quantum of the Seas sailings on an 8-night cruise to the Caribbean.

This Royal Caribbean Blog group cruise is all about enjoying this brand new ship with other fans who are big fans of Royal Caribbean.  Don't miss this opportunity to check out the brand new cruise ship as well as be a part of exclusive events for those that book with our group!

For more details on booking the cruise, the itinerary and prices, check out the Royal Caribbean Blog group cruise page and if you have any questions, email me!

Royal Caribbean Around the Internet

Travel Agent Central has a comment by a Royal Caribbean official released following a scathing article on using travel agents to book a cruise.

eTravel Blackboard has an article about why the 2014/2015 summer cruise season in Australia will be the biggest yet.

Florida Today has the results of a new study that says the cruise industry is boosting the local economy in South Florida.

Cruize Cast has a new podcast episode out looking at Carnival Cruise Line.

Royal Caribbean wins best martini cocktail award

In:

As part of the 2013 Bacardi Cruise Competition, Royal Caribbean won first prize for the best martini cocktail.  The winning drink, called the Med-Mary, was crafted by bartender Enrico Basile.

Royal Caribbean will be including the winning drink as part of their fleet-wide menu.  The drink was created by Basile aboard Navigator of the Seas.

Want to make it at home?  Here's the recipe:

INGREDIENTS

  • Salt and pepper rim crust 3 cherry tomatoes
  • 2 drops balsamic vinegar 2 basil leaves
  • 1/2 oz BACARDI® Superior Rum 5 ml simple syrup
  • Top up MARTINI® Prosecco Sparkling Wine

PREPARATION

  1. Mix the salt with a hint of pepper and make the crust on the rim of the Martini glass or a flute Champagne glass
  2. Muddle the 3 cherry tomatoes in a Boston mixing glass
  3. Add the drops of balsamic vinegar, the leaves of basil, the BACARDI® Superior Rum and the simple syrup
  4. Shake well and double strain in the glass
  5. Top up with MARTINI® Prosecco Sparkling Wine

Royal Caribbean Second Quarter 2013 Earnings Call Scheduled

In:

Royal Caribbean will hold a conference call on July 25, 2013 at 10am to discuss its second quarter 2013 financial results.

The call will be available on-line at the company's investor relations web site, www.rclinvestor.com. To listen to the call by phone, please dial (877) 663-9606 in the US and Canada. International phone calls should be made to (706) 758-4628. There is no passcode or meeting number. A replay of the webcast will be available at the same site for a month following the call.

Royal Caribbean's Third Oasis-class ship steel supplier signed

In:

Royal Caribbean's third Oasis-class ship will be built at STX France shipyard and today ArcelorMittal has been selected to provide 100% of the steel for the hull and 20 bridges in the new ship.

The agreement will supply more than 40,000 tonnes of plates and coils from ArcelorMittal's European sites.

The coils will be produced at Fos-sur-Mer, France and will then be processed into sheets by ArcelorMittal's St Nazaire Distribution Solutions unit.  Afterwards, the coils will then be delivered to STX France.

The plates are being produced by ArcelorMittal Gijon, Spain and shipped to STX France.

Deliveries will commence in September 2013, when construction of the hull will begin.

Hervé Bourrier, CEO, ArcelorMittal France said: "This contract demonstrates our ability to deliver high quality steels and tailored services from our European industrial and sales units, and confirms our long-term presence as a steel supplier to the cruise ship market, one that has seen consistent growth over the last five years."

The ship, which will have around 2,700 cabins, will be delivered in 2016 to Royal Caribbean.

Royal Caribbean pledges to continue to cruise out of Baltimore

In:

Royal Caribbean is reiterating that it plans to continue to offer cruises out of the port of Baltimore one week after Grandeur of the Seas returned to service.

Lisa Lutoff-Perlo, Royal Caribbean's executive vice president of operations, commented on the company's commitment, "We're sticking with Baltimore.  We're back, and we're ready."

Royal Caribbean added a flag to Grandeur of the Seas that reads "Don't give up the ship", which is a famous quote from the War of 1812, and the line says it will keep the flag flying on Grandeur of the Seas as long as she's based out of the city.  Royal Caribbean says the flag means Grandeur of the Seas is back and that vacationers shouldn't "give up the ship as a vacation option."

Recently competitor cruise line, Carnival Cruise Line, announced it was pulling its cruise ships out of Baltimore in 2014, so Royal Caribbean's statement is good news for a city worried about the future of the cruise ship business in their port.

Royal Caribbean officials meet with Cozumel mayor

In:

Royal Caribbean and the port city of Cozumel, Mexico are enjoying good relations, according to Royal Caribbean vice president of government relations Michael Ronan.  Ronan met with Cozumel mayor Aurelio Joaquin Gonzalez prior to participating in the Diagnostic Cruise Tourism Workshop, organized by the Federal Ministry of Tourism.

Ronan said his attendance at this event as a speaker was because of a direct request from the Tourism Ministry to help spread a vision statement for the cruise line segment of tourism. 

During his speech, Ronan explained how relations between the cruise industry and the island of Cozumel have contributed to building Cozumel as a destination that is requested by a lot of vacationers.  Guests say the cruise they want to continue taking will offer destinations in Mexico such as Cozumel, but it will be important to diversify the offerings in Mexico because of different tastes and preferences among cruise passengers.

"It is important for Mexico to remain on par with what is bringing cruise tourists", Ronan said.

Cruising 101: How to book third party excursions

In:

Last week we looked how to book excursions through Royal Caribbean but today we're going to explore why and how to book an excursion through a third-party service.  For many cruisers, taking in a shore excursion with a company that isn't officially sponsored by Royal Caribbean can be daunting and even frightening but we're here to show you that does not have to be the case.

Why book an excursion through a third party?

First and foremost, booking your excursions on your own can save you money.  Most of the time, the same excursions Royal Caribbean offers can be found through other parties for significantly less money.  Since everyone is always looking to make their vacation dollars go further, this is an obvious benefit.

In addition, booking excursions on your own can offer you more than what Royal Caribbean does.  Your imagination is your limitation here and you can go through a tour guide or create your own excursion through tools and resources in planning it all.  Moreover, guided tours that are booked through a third party can sometimes be less crowded than Royal Caribbean tours (although this is not a guarantee).

How do I find third-party excursions?

While booking excursions through Royal Caribbean is simple enough, booking excursions on your own will take a little more effort to get done.  The internet has blossomed into a wealth of information for finding good excursion options.  

The first place to start are web sites that list well known and used excursion options.  Our two favorites are Trip Advisor and Cruise Critic's message boards.  Trip Advisor allows you to go to each port of call you are visiting and see what attractions, businesses and tour operators are listed along with detailed reviews.  For finding good beaches or museums and other things to do, Trip Advisor has a lot of information supplied by users to help you decide what is worth doing.

Cruise Critic has a section of its message board dedicated to ports of call around the world where you can see threads and posts about things to do at each port as well as reviews of tour operators.  In some cases, the tour operators themselves post on the boards.  For more personalized help in figuring out what is good for you, Cruise Critic is the best choice.

Last, but not least, is Google.  Simply search for the port of call you are visiting along with keywords such as, "tours" or "excursions" can generate some good leads as to what is available.  It's a good thought to cross reference what you find in your Google searches with Trip Advisor and Cruise Critic to ensure the claims are as good as they say.

How do I book third-party excursions?

Usually third party excursions are booked in one of two manners.  The first is reserving your spot online through a reservation form.  The second is emailing or calling the person responsible for the excursion and reserving your spot.

Where Royal Caribbean requires payment of your excursion up front, quite often payment for your third party excursions is not due until you actually take the excursion.  Regardless of how you reserve the excursion, make sure any payment you make in advance is through a credit card so you can fight it if the excursion operator does not show up.  The excursion operator will let you know about payment options but most excursions we book on our own require payment when you arrive and it's usually in cash.

Can I cancel my excursions?

Take a look at any fine print about the excursions you book, but most excursions will automatically cancel your reservation if your cruise ship cannot dock at the port.  Otherwise, it's up to the operator as to what the excursion policy is.  

Many of the best third party tours are family run businesses that aren't sophisticated enough operations to have formal cancelation policies.  So while you could simply not show up as a way of canceling, a courteous email or phone call is the right thing to do to let them know your plans have changed.

Concerns of using third-party excursions

By far the biggest downside to booking an excursion on your own is the cruise ship will leave if you are running late and do not make it back to the ship in time.  That being said, these tour operators know this fact very well and word of mouth and other online reviews are the lifeblood of their businesses.  So it's in their interest to get you back to the ship on time so that you will not be disappointed and not post a negative review on every site you can get your hands on.

The cruise line may also cite safety concerns but in our experience, the safety of excursions is no worse or better by booking with or without Royal Caribbean.  Do your research and make sure there are enough positive reviews to feel confident you are going with a reputable operation.

Subscribe to