Royal Caribbean officials talk of cruise line plans for the future at conference

In:
03 Oct 2013

Speaking at the Florida Caribbean Cruise Association (FCCA) conference in Cartagena, Colombia, Royal Caribbean CEO Adam Goldstein and Chairman Richard Fain commented on the future of the cruise line in a number of directions.

Minuto30 covered the conference where Goldstein spoke about which parts of the world Royal Caribbean will focus its efforts in the coming years and mentioned they will strengthen its presence in the Caribbean, its natural destination, but is dedicated to recognizing "business opportunities everywhere."

"There are other regions like Asia-Pacific, also emerge as potential cruise," Goldstein added, stressing that these routes are also near the American public, who "will remain the largest source of world cruises".

Later Richard Fain addressed one of the thorniest issues surrounding this industry: safety.  He said that cruise ship safety is "essential" along with respect for the environment.

Royal Caribbean now allowing tricks on FlowRider

In:
02 Oct 2013

Royal Caribbean CEO Adam Goldstein announced the cruise line will now allow its guests to perform tricks on the FlowRider surf simulator after passenger complaints the rules were too restrictive.

The rules were tightened back in 2012 and as of this summer, guests are able to try various types of fun tricks, "such as sitting, 180 degree turn, facing opposite direction, lazy boy, drop knee, drop knee 360, layback, boogie shuvit, baseball catcher, 360, skiing, show pony, rail slide, basic ollie, pop shuvit, heel side stall and the toe side stall".

The FlowRider surf simulator is available on Freedom, Oasis and Quantum class cruise ships. Use of the FlowRider is complimentary.

Word of the cruise line's relaxing of the rules means guests who are good at surfing can try out more advanced tricks, which makes the FlowRider experience more intriguing to advanced surfers.

Royal Caribbean Blog Podcast Episode 9: Jewel of the Seas cruise review

In:
02 Oct 2013

Hey everyone! Episode 9 of the Royal Caribbean Blog Podcast is now available for your listening pleasure.

This week, we're back from our 7-night Jewel of the Seas cruise to the southern Caribbean and we have lots to share about our experiences on and off the ship.  We will discuss Jewel of the Seas herself, including what we did, where we ate and how our staterooms turned out.  We will also discuss the islands we visited and how things worked out and what we would recommend to others.

Here’s the podcast page for Episode 9. And don’t forget to subscribe to the podcast via RSS or on iTunes!

Take a listen and as always, let us know what you think! Please rate and review the podcast on iTunes and leave your comments below!

Royal Caribbean impacted by government shutdown

In:
01 Oct 2013

The shutdown of the United States government that began today at midnight has had a lot of effects throughout the country, including a Royal Caribbean cruise.

USA Today is reporting that cruise passengers aboard Brilliance of the Seas that had booked an excursion to Acadia National Park in Bar Harbor, Maine were turned away due to the shutdown. Royal Caribbean had to cancel all of its excursions to national parks.

Royal Caribbean spokeswoman Cynthia Martinez elaborated on what the cruise line is doing instead, "We were able to come up with some alternatives in order to accommodate those guests that had booked excursions to the national park."

Some other options offered include the Mount Desert Oceanarium or going on a schooner sail.

Martinez indicated the cruise line will monitor the shutdown situation and make whatever changes are necessary for upcoming cruises.

Genvieve Gorder releases first Quantum of the Seas webisode

In:
30 Sep 2013

Royal Caribbean released the first video starring Quantum Experience Advisor Genvieve Gorder, detailing her work on the interior design of the brand new Quantum of the Seas.

Royal Caribbean announced a few weeks ago that Gorder was hand-selected to be the first celebrity expert designer that will work on creating the look for Royal Caribbean's newest cruise ship that debuts in late 2014.

Royal Caribbean announces Mariner of the Seas Winter 2014-2015 Season

In:
30 Sep 2013

Royal Caribbean announced today 29 new cruises on Mariner of the Seas to Southeast Asia.  

Beginning in November 2014, Mariner of the Seas will sail out of Singapore and offer three- to five-night cruises to ports such as Phuket, Thailand, and Penang, Langkawi and Kuala Lumpur (Port Klang) in Malaysia.

A special seven-night itinerary, departing February 11, 2015, will overnight at Bangkok (Laemchabang), Thailand, and call at Ho Chi Minh City (Phu My), Vietnam. Mariner of the Seas’ winter season will conclude with an eight-night itinerary from Singapore to Shanghai (Baoshan), China, departing on March 7, and featuring an overnight at Hong Kong with calls at Ho Chi Minh City (Phu My) and Xiamen, China. 

The Voyager-class ship, Mariner of the Seas, has been operating between Asia and Australia.

Royal Caribbean announces Ocean Voyage Cruise Packages

In:
30 Sep 2013

Royal Caribbean announced last week new cruise packages for trans-Atlantic cruises that allow guests to extend such voyages with a two- or three-night, pre- or post-cruise land stay.

These new add-on packages include breakfast, airfare options, transfers and tours at destinations such as London, U.K., Reykjavik, Iceland, Barcelona, Spain, or New Orleans, Louisiana.

In addition, those that book a balcony or suite category stateroom on an Ocean Voyage cruise package will receive the Premiuym Beverage Package for the first two guests for free.  The unlimited alcohol package includes call and premium brand cocktails, refreshing frozen or non-alcoholic cocktails, beers, house wines by the glass, and fountain sodas.

Some of the Ocean Voyage packages include a 16-night Windsor Castle and London package that combines a 13-night Ocean Voyage from the Caribbean to England aboard Independence of the Seas – departing May 4, 2014, from Fort Lauderdale, Fla. to Southampton, U.K. Guests will then enjoy a three-night post cruise stay in a four-star hotel with breakfast, a West End Theater performance, and a Windsor Castle Tour with stops at St. Georges Chapel and Windsor Great Park. 

There's also a 19-night Spanish, French and Italian Riviera cruise package combines a 13-night Ocean Voyage from Fort Lauderdale to Portugal and Spain, departing May 1, 2014, aboard Liberty of the Seas. Guests enjoy a two-night extended stay in Barcelona with two-day tickets on Barcelona’s ‘Hop-on, Hop-off’ Bus Turistic. 

Or perhaps a 20-night New Orleans and Barcelona Entertainment package aboard Serenade of the Seas, which departs April 26, 2014, and combines a 16-night Ocean Voyage with a pre- or post-cruise option. Vacationers can opt for a two-night pre-cruise stay in New Orleans, which coincides with the city’s famous Jazz & Heritage Festival; a two-night post-cruise stay in Barcelona with a two-day ticket on the ‘Hop-on, Hop-off’ Bus Turistic; or both for a grand 20-night adventure. In New Orleans, guests also have the option to purchase tickets for the Jazz & Heritage Festival. 

Jewel of the Seas Live Blog - Day 7 - Sea Day

In:
28 Sep 2013

Today was our last day of the cruise and our only sea day.  I'll talk a little about what I did today but mostly I'd like to look back at my Jewel of the Seas cruise and discuss what I liked and didn't like.

This morning we all slept in and the girls went to breakfast first.  I slept a little later but was up around 9:30am and went upstairs for breakfast in the Windjammer.

After breakfast we took the kids to the Fisher Price playgroup.  This is an unsupervised event where lots of preschool toys were available for use in Vortex for an hour.  There were about 5 or 6 kids total who showed up, so plenty of toys to go around.  There was also one Adventure Ocean staff member there who played with the kids.  It's too bad this was the only time that worked for us on the entire cruise.

After we went to Centrum shops for last minute shopping. We ended up buying 4 formal portraits of our daughter that came out really well.  Interestingly there is no CD purchase option on Jewel but thanks to our Crown and Anchor society discount, we got 50% off the second photo.  So 2 of the photos were half price.  The photos are still quite expensive ($19.95 per photo) but we couldn't turn these down.

We also stopped by the Loyalty Ambassaor's office to look at NextCruise certificates.  I love these things because they always end up being the best deal on booking cruises most of the time.  Our friends booked their certificates so I think we've hooked them on another Royal Caribbean cruise and we bought an extra one, well, because we can't get enough cruises!

We had lunch in the main dining room, which is something we love to do because of the food variety offered here.  Unfortunately the menu today wasn't great but we met some nice people at our table.  I'd still recommend trying lunch in the main dining room, especially for the build your own salad option.

After lunch the kids took a nap so Tim and I went to the casino.  Okay, we tried to go do something else but the pool was packed and the cinema was not showing another film until 4pm.  

First rule of the casino is be prepared to lose any money you play.  Sure you hope and want to win more, but you have to assume you will lose.  If you're okay with that, then the experience can be fun and we talked to some pretty fun dealers.

By now the kids were up so we decided to take it easy in our staterooms.  We had considered going to the pool but the pool was so packed it didn't seem worth it.

We got ready for dinner and had I think of the better dinners in the main dining room.  Lots of options to choose from and of course, we had to say goodbye to our waiters.  For their farewell song, all the waiters opted to sing "Leaving on a Jet Plane" with one of the waiters playing acoustic guitar.  I thought it was a nice touch.

After dinner I had a cigar up on the jogging track (deck 12) and had one last hurrah of vacation.  Then it was back to the room to pack our stuff.  I did manage to order room service and get the honey stung chicken, which tasted great but not quite as fun when you get it on embarkation day.

With the cruise over, I've definitely come away with some observations from my experience.  First and foremost, I think Jewel of the Seas is in great condition and I'm not sure what people are referring to when they say they see signs of age.  I looked around the ship and found really nothing to speak of. No peeling paint, no broken facilities. Nothing.  It's a great ship.

Jewel definitely does feel smaller than other ships that I've been on but I enjoyed it.  Sure there isn't as much to do onboard but with these port intensive itineraries like the southern Caribbean, it's no problem at all.  One good thing about a small ship is we wanted to trade email addresses with someone we met earlier in the cruise so we started looking and in about an hour we found them.  Can't say I'd be able to do that as easily on another, larger ship.

I love the Centrum and how beautiful it can be lit up and the great entertainment but my gosh is the music loud.  It's fine in the day time but when they are blasting music at night until midnight, that's not cool.

Yes, there will be a substantial Spanish speaking population on your ship but it's not like you feel out of place or anything.  I estimated in an earlier blog post 20-30% of the guest population were probably Puerto Rican but it wasn't anything I'd worry about.

In terms of the islands we visited, St. Maarten and Antigua were hands down the best for good value and lots to do.  St. Lucia and Barbados are good as well, albeit very expensive. St. Croix was a big disappointment and nearly everyone I spoke with mentioned not enjoying their time there.  

The WiFi onboard is limited to certain areas of the ship but since the entire Centrum is covered, that's not a problem.  By far the connection was worst in the evening and best in the morning.   Also the onboard computers are terribly old so if you want to use the internet, bring your own device.

The staff were terrific all around and I had arguably the best wait staff and stateroom attendants in a long time, if not ever.  They weren't the kind of staff that did magic tricks and back flips for you, but they worked hard for us and made us feel like their guests.  They earned their gratuity and we will miss them all.

The food onboard was good overall and I'd rate everything I tried somewhere between "good" and "very good".  Maybe 2 or 3 dishes were excellent.   My biggest gripe about the food is the breakfast spread at Windjammer never changes but that's a fleet wide thing and I can live with it.

In terms of bringing toddlers onboard (2.5 and 1.5 year olds) being so port intensive it was fine but obviously having no pool access and limited child care options (in-room babysitting only) was a concern.  We knew about that shortcoming when we booked the cruise but on cruises that have more than 1 sea day, I'd be more critical.

I'll have more in-depth reviews in the weeks to come, including the excursions we did, restaurants we ate at onboard and more.  I really appreciate all the great feedback I've received in the comment here and via social media.  It was a real treat for me to check what you all thought and talk about it.

So I'm signing off from my Jewel of the Seas adventure and I can't wait already for my next Royal Caribbean vacation!

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