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Casino year points split on March/April straddle


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This topic comes up at the end of the casino year (March 31). “What happens with points? Do they all stay in March if the cruise begins s in March but ends in April?”- that is what happened last year.
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Do the points split? Points earned through March 31 stay in that casino year and points earned on April 1 forward, on the same cruise will go to the new casino year.  THIS IS HAPPENING this year.   Lots of people on Radiance 10 day which began yesterday-March 27-trying to get their points to hit Prime, etc.  the casino host confirmed they will be splitting the points earned on this sailing-with the extra work at midnight on March 31.  I find this interesting since Royal can’t get simple things done correctly.  People on this cruise are fortunate to have at least 5 days in this casino year to achieve their goal.

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40 minutes ago, Pattycruise said:

the casino host confirmed they will be splitting the points earned on this sailing-with the extra work at midnight on March 31. 

That's a big surprise.  I have always understood that a cruise beginning in March would reflect on the "old" year.  Must be something new - or else the casino host didn't know what she was talking about...

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I will be honest, the casino host I have encountered this year tend to leave a lot to be desired. Last year I was told that if the majority of the cruise ended before March 31st, it counted for only the current year. Now they are saying it will split, which makes sense for longer cruises like a 10N. But I would still take this with a grain of salt. 

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3 hours ago, WAAAYTOOO said:

That's a big surprise.  I have always understood that a cruise beginning in March would reflect on the "old" year.  Must be something new - or else the casino host didn't know what she was talking about...

Yes, I was on a cruise last year that began in March and ended in April, all points went to March.  People stayed out of the casino in March thinking their points earned April 1 on that cruise would go to the new year.

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  • 2 weeks later...

Just in case anyone is still wondering how this worked out… We were on Indy over the crossover weekend. All our points stayed on last year. We are both reset to 0 again for the new year… We did make it a point for my wife to get the 260ish points she needed for prime on Friday (31st) just in case. We played plenty more after that with her actually having a nice hand pay, so losing those points weren’t too bad…

J&S 

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3 hours ago, Hoppy2BHere said:

Just in case anyone is still wondering how this worked out… We were on Indy over the crossover weekend. All our points stayed on last year. We are both reset to 0 again for the new year… We did make it a point for my wife to get the 260ish points she needed for prime on Friday (31st) just in case. We played plenty more after that with her actually having a nice hand pay, so losing those points weren’t too bad…

J&S 

I’m thinking it’s a little early to figure out since Royal is in the process to reset everyone to zero for the new casino year and still must add in the figures for past sailings.  I wouldn’t be surprised if it takes a week or two more to get it straightened out.  I did confirm my points earned with the host while onboard  from the March portion of my sailing to the April portion and I’ll be keeping an eye on the situation. 

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1 hour ago, Pattycruise said:

I’m thinking it’s a little early to figure out since Royal is in the process to reset everyone to zero for the new casino year and still must add in the figures for past sailings.  I wouldn’t be surprised if it takes a week or two more to get it straightened out.  I did confirm my points earned with the host while onboard  from the March portion of my sailing to the April portion and I’ll be keeping an eye on the situation. 

Yeah... I was on that Indy "straddle" cruise too...  I'm going this weekend so I'll check with the Casino Manager to confirm...  (I'll be disappointed as I got a bunch of points on 4/1 and 4/2...  🙄 )

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I read, rumor, that once club Royale is done with the tier cruises they’ll add casino points.  Interesting if that’s true. I have a friend that finished earning prime  her first 1/2 of our sailing  and then earned prime for the new casino year on the  second half of the sailing (starting April 1).  

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2 hours ago, KevinK said:

Someone in a facebook group posted the split points didn't happen.  All the points went to the previous year.  

This is the way they've always done it in the past.  I was surprised to read that they may "split" the points between casino years.  With Royal's IT prowess (or not) that would have been a nightmare.

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8 hours ago, WAAAYTOOO said:

Not sure what you are saying.  Add casino points to what/whom ?

The straddler cruise which earned points on a cruise that started in the old casino year and then was supposed to have the new casino year points calculated for April 1 forward to go to the new casino year. Supposedly the club royale will place the points where they belong after they are done with the updates for the Tier reset for the new casino year-making everyone zero and then the emails/bookings for the free annual cruise.  

I'll be watching, I have a number of points that are supposed to go to the new casino year. Cruise began March 27 and ended April 6.


 

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