Jump to content
Royal Caribbean Blog

Recommended Posts

7 minutes ago, 12thman said:

How long are Cruise Planner refunds taking right now? Couple years ago was getting it the same day or next day it's been 5 days so I'm guessing it'll be a while?

When I cancel a CP purchase it's recently been 6-7 days for Visa, 5-6 days using Amex.

Unless I leave my CP purchases as is when a cruise is cancelled by Royal.  In that case CP purchases take longer for them to process.  

Link to post
Share on other sites
  • Replies 331
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Popular Posts

I've got an update coming to the blog in the next hour or so about refunds and how long it's taking...

We received our full Cruise fare refund back to our credit card today. Here are our details, hopefully it will help those still waiting.  - Original sailing: April 5th, cancelled but RC - Re

I understand the frustration that is being caused by all of this but I'm not sure how much action you'll get seeking governments to look into it.   Tens of millions unemployed, 100k dead so far. 

Posted Images

7 minutes ago, twangster said:

When I cancel a CP purchase it's recently been 6-7 days for Visa, 5-6 days using Amex.

Unless I leave my CP purchases as is when a cruise is cancelled by Royal.  In that case CP purchases take longer for them to process.  

Okay, thanks! I'll wait a bit longer before calling to find out what's going on.

Link to post
Share on other sites
9 minutes ago, twangster said:

Maybe cancelling on a weekend induces a day penalty so give it a few days, they'll get to it.  

Did it when the CP sale started don't remember what day that was last week? Hopefully it's not like everyone trying to get their refund for a cruise or FCC.

Link to post
Share on other sites
15 hours ago, 12thman said:

How long are Cruise Planner refunds taking right now? Couple years ago was getting it the same day or next day it's been 5 days so I'm guessing it'll be a while?

I got my last cruise planner refunds back (that I canceled about 6 weeks ago) less than 10 days after I canceled them.

Link to post
Share on other sites
2 hours ago, SpeedNoodles said:

I got my last cruise planner refunds back (that I canceled about 6 weeks ago) less than 10 days after I canceled them.

Seems there's logic to when you will get your refund. Hopefully mine will be soon. Makes it harder to buy when the sales come around and your still waiting for a refund from previous purchase.

Link to post
Share on other sites

Got some more refunds today, well yesterday really.  Notice came today but they actually posted to my credit card yesterday.

Cancelled a cruise planner purchase on 4/22/21, refund posted 5/4/21.

Cancelled a refundable booking on 4/28/21, refund posted 5/4/21.

For my latest glocal suspension June cruises that were cancelled by Royal I requested refund on 4/12/21 and the refunds posted on 4/19/21.  That was nearly $8,000 between two cancelled in June.   Thanks CDC, for nothing. 

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...