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DocLC

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  1. Love
    DocLC got a reaction from enjoylife5 in Am I misunderstanding the planned goal behind the big renovations?   
    I think it's a good play to have revitalized Voyager class ships doing the 3/4 day cruises. Most of the ships that currently sail these short itineraries are older vessels with few amenities outside of Disney Cruise Line who has always put their newest ships on their shortest itineraries first. My guess is that they see the most growth coming from the 3/4 night cruise market, it gives passengers the opportunity to add on pre/post-cruise stays (e.g., Royal teams with Universal), and many first time cruisers try short cruises as a way to try out cruising. Perhaps they're starting to realize that new cruisers aren't getting the true "cruise experience" from sailing on older vessels that currently do these short cruises.
  2. Haha
    DocLC reacted to Lovetocruise2002 in I just can't escape Matt's podcast!   
    Sorry, this is the first thing that came to mind when I saw @DocLC's post...couldn't resist...

  3. Thanks
    DocLC reacted to bellemiche in MSC Seaside Thoughts From A Mostly Loyal To Royal Family   
    @ShakeDownCruise we were on the March 10th sailing. We too also decided to try Seaside because of the pricing. We enjoyed our trip, but still prefer RC and Celebrity. Here are our takes on it:
    Positives:
    Yacht Club was great, although we hardly saw our butler (but she did escort us when disembarking past the “regular” line to our own line where we were first to get off ?). Having our own deck & buffet & lounge away from the crowds. Never had to look for a lounger. The pool was cold and the whirlpool was more like bath water LOL. We had breakfast out on deck 19 in the morning and lunch there in the afternoon. On Friday they had grilled lobster! Being escorted on and off when in port, especially in Grand Cayman (a YC perk). A butler brought us right to the gangway and we were on the first tender. On the way back, there was a HUGE line down the street. We saw a butler with a sign and just showed him our card. He brought us and others past everyone and right to the tender.  Because we were black card holders (we did the status match) we received a free dinner in one of the specialty restaurants. We went to Butcher’s Block (delicious). We also chose to go to the French restaurant which was $23 US PP and it was fantastic (they had escargots, French onion soup, steak, crème brulee). Having access to the thermal spa area was a plus. Large area, didn’t feel crowded – they also have a room with “snow” to cool off. Mom really enjoyed getting gelato almost every afternoon at Venchi. We also enjoyed their chocolate martinis and bought some of their chocolate to take home for souvenirs. The room was wonderful and the bathroom was gigantic for a cruise ship bathroom .  
    Cons:
    We didn’t feel like there were good choices/options in the Yacht Club dining room and a couple of nights we didn’t care for our meals. But the service was good and it was never crowded nor did we ever have to wait when we went around 6:30 pm. My cousin and her hubby had the Aurea experience and were on deck 9 with the extended balcony (9207). I don’t recommend this room. People on the decks above can look down on you and it was also above an outdoor restaurant. They did enjoy having the 2 massages with their packages and access to the thermal spa area. They said that the main dining room was a little chaotic. I know that it often took 2 hours for them to eat and they went at 6:30 pm (she said some kids were crying) -long waits in between courses. A friend  was also on the ship and they had 8:30 dining and it also took 2 hours to eat. The entertainment was no where near what we are used to on Royal. We only went to one show because it wasn’t very good☹. The muster drill was chaotic. We met in the casino. There were a few workers demonstrating how to put on a lifejacket and instructions were over the loudspeaker. People were still talking, drinking, not paying attention.  HUGE line up for self disembarkation. It took my friend an hour to get off.  


  4. Thanks
    DocLC reacted to ShakeDownCruise in MSC Seaside Thoughts From A Mostly Loyal To Royal Family   
    So how does the MSC Seaside stack up against Royal?
     
    Some background info:
    My family of 4 just returned from our weeklong spring break cruise on MSC Seaside.  This is our 15th cruise, 8 with Royal and 6 with Disney.  Our last 5 cruises in a row have all been Royal as Disney went from high priced to crazy priced.  Additionally we really enjoy many aspects of Royal equal or better than Disney at this point.  Every future booking that we currently have is on Royal so we are mostly drinking the Kool-Aid around here.  I originally switched to this MSC sailing in place of an Oasis sailing as it was cheaper, a brand new ship, a better room, and better perks.  We stayed in Room 11003 which was advertised pre-build as a 2 bedroom suite with a giant wrap around balcony.  It actually ended up being a one bedroom suite with an above average but one sided balcony.  Our travel agent was able to get us some OBC for this false advertising.  Overall my thoughts below are mostly when comparing Seaside to Oasis class although I have been on Brilliance, Enchantment, and Indy.
     
    Let’s get to a bullet form of positives and negatives
     
    Here is a list of positives for Seaside as it compares to Royal:
    With our Aurea Package drinks and spa access is included on top of a cheaper room we easily saved $500 per person of additional cost from Royal. Doubles (and sometimes triples) drinks were no problem and sometimes encouraged by the bar staff. Mixed drinks were all from canned soda which is a better quality soda.  Often they would give you the can with your drink.  The cost of after hours kids club can be billed per night per kid and is less expensive than Royal.  Their after hours pricing was $6 per hour, $10 for the night, and $50 for the week. The vibe of the adults only aft pool area was very cool. Overall I would rate the Seaside MDR slightly better than any of Royal’s that I’ve been in.  Close but overall food quality I would score a bit better. PIZZA-No single item clearly dominates over Royal more than the nonstop fresh and quality New York style pizza.  50% of my weight gain on this cruise was directly from pizza I am sure of it. The kid’s water park was slightly better than any of the Royal splash pads.  It was an enclosed and shaded area with 4 slides and a large splash pool and an additional toddler slide area.  Room service was included with our Aurea package all day except from 11PM-5AM. A bowling alley, we bowled twice and really enjoyed this. Gelato and gelato ice cream bars are included with the Aurea package.  The chocolate ice cream bar in particular was awesome. The main stairways are gorgeous in the atrium area.  It is a beautiful ship for sure. Ocean views are everywhere.  I told someone it reminded me of a Brilliance ship on crack.  If Oasis class is called too inward facing this is certainly its foil. The value of our room size for what we paid was great; MSC is trying to buy some business of course since they are the new ship in town. The supporting team below the cruise director was very good. Tons of places to eat outside.  All around the main buffet you could eat outside. The Jungle pool area was a hit for our family.  It has a retractable roof that they usually had half closed.  It created some warmth on the cooler days.  It was similar to the Solarium but having it family friendly was a plus for us.  Lots of shade too. The tipping was completely unexpected by the employees.  I like to tip throughout my cruise on Royal but maybe because of the European origins of MSC, you couldn’t even add a tip to a bar item if you wanted to.  From a cost perspective this is a positive but I actually like to tip so a mixed bag.  Push buttons by your room entrance door that would put a color above your door so your cabin steward knew if you wanted privacy or wanted your room serviced.  Plus they knew if you were in the room even if you didn’t ask for privacy since your room card had to be in the holder by the door. Way more roaming drink servers all around the ship than Royal.  They did a better job with seating the theatre each night.  Attendants would check every row and fill every seat and escort the last 50-100 people to the last seats available.  Splitting parties as necessary. Very nice sports bar. The selection of the buffets was less than Royal but I thought the flow and food quality was slightly higher. The talk about tons of opera is completely unfounded.  Across the 7 shows I doubt there was more than 10 minutes.  There is some music from Phantom of the Opera and other musicals but Royal does entire productions so I think that’s a non-issue. The ocean views from many of the bars in the atrium were beautiful.  
    Here is a list of negatives as it relates mostly to Royal:
    No kids club on day one, major bummer, it was only open for family time. As many have mentioned, it did have a faint sewage smell when we first entered.  I don’t know if we just got used to it or if it improved throughout the week.  The only place I continued to smell it all week was in the shower before I turned on the water. No Michelob Ultra on the ship, my wife’s drink of choice! My drink of choice Jack Daniels was not on the Aurea package.  For $80 a person for the adults we both upgraded to the deluxe package so that I could have my drink of choice.  Royal has Gentleman Jack as well which they don’t have.  One plus to this was that the upgrade to deluxe gave us unlimited access to our room’s mini bar.  It was stocked with 4 different beers, all of your major sodas, a few weird European juices, water, Pringles, a few hard liquors, and some other snacks.  You would leave a form daily and your room attendant would reload it with no additional charge. We tried morning room service twice and it was late and very limited in selection.  There was a special breakfast sandwich that you could pay $2 for but both times we ordered it they didn’t have it.  One time our delivery guy went back and got us a few eggs Benedict instead which was nice of him.  Overall though not much to get for breakfast by room service. The entertainment was good but not as good as Royal’s on Oasis class.  They had a different 30 minute show every night.  We went to all 7 shows so it was good but still what the Oasis ships offer can’t be matched at sea. The ceilings felt lower than some of the newer Royal ships in some areas.  I have no data to back this up but being a tall guy I felt closer to the ceiling at times than on newer Royal ships. No hand washing was required for people that walked into the buffet.  This was shocking after seeing Disney and Royal really push this.  They had nice soap and water hand washing stations and sanitizer always available but many people just walked on by and there were no employees there to compel them to do the right thing. The service was good but as a whole I think I would rate it slightly lower than Royal’s. Not a single bar of soap anywhere, just pump stations in the showers and at the sink. Their towel policy was bizarre in that you could only trade them out at one spot on the whole ship.  The main expectation was that they are kept and replenished in your room by your attendant.  If you lose one supposedly it’s a $20 charge. Less vegan options at the buffets than with Royal. Essentially no arcade whatsoever.  There were only 2 racing games and 1 air hockey table in the entire ship.  Our kids love the arcade on Royal. Internet speed was good and 6 gigs to share for 4 people for $130 wasn’t a bad price but the no-worry nature of Voom can’t be beat. There are significantly less activities than on most Royal ships, especially on seas days. Our balcony wall was white so you couldn’t see anything from the chairs but white. The splash pad hours were poor.  Closed the first day (and we had our suits) and on other days it closed pretty early. Water was everywhere in the kids pool area.  No employees were using squeegees to keep it relatively dry.  It made a shocking difference on a busy day and I think a few lawsuits and they will change this. Not enough covered hot tubs.  Also the main pool area was totally devoid of shade for the most part. Embarkation was good but the first hour on the ship was very crowded and disorganized.  We waited in places we didn’t need to wait because staff wasn’t directing well. No bar service in the theatre. Not enough room to eat breakfast outside on the balcony for the level room we had. Vegans don’t get offered dessert at dinner. No alcohol allowed near the pools or hot tubs.  You can’t leave your drink behind the hot tub and sip it; you had to leave it by your chair. You could not get the same servers every day or the same table.  In our dining room it was first come first serve.  If we weren’t early we couldn’t get the server and table we wanted. Reservations are needed for the late night kids club (we never tested this room so not sure if it held up). Overall the kids clubs were nice but things appeared much more chaotic and we didn’t feel comfortable with our kids there to the same degree that we do on Royal and Disney.  AdventureOcean staff really is great. The bowling is timed with no warning so we got shut out of our tenth frame. Kids weren’t allowed in the spa to tour even on the first day.  Kids Club is closed and the Spa doesn’t allow kids, someone at MSC hasn’t connected the dots there.  Let the families check it out the first day like they do on Royal.  Essentially you can not use the spa on the first day if you have kids. While the pizza is amazing, they stop making it at midnight even though the buffet is open until 2am.  Room service is the only way to get food for the really late hours when you shouldn’t be up anyway.  
     
    Overall what is our final evaluation?  I would say that we had a great time on this cruise.  All in all I don’t think the Seaside or the American MSC experience is as good as the Royal experience but it’s not a landslide victory.  I think if pricing or benefits drop the total cost of a Seaside cruise a fair amount lower than a cruise on one of Royal’s newer ships that it is worth checking out.  We would sail on Seaside again but we didn’t rebook onboard and I am not looking at their website on a regular basis like Royals!  If you fear the Carnival clientele I can say that the Seaside guests were similar to what I’d see on Royal except that there were many more foreigners as you would expect.  I also saw numerous Disney Castaway Club Lanyards as previously loyal Disney cruisers look for a more reasonably priced cruise vacation.  I think in the end Seaside is a great thing because it puts pressure on the big 3 and Disney in the Florida market.  When there is competition and all of these companies keep trying to one up each other ultimately the consumer wins.  I think the new sports bar on Symphony is a response to the sports bar on MSC Seaside and other ships as Royal has been lacking in that arena.  Royal wouldn’t be dropping wheel barrels of money into Coco Cay if it didn’t feel the need to stay ahead of the competition.  So if you can live with 7 days on a beautiful ship where you don’t earn any crown and anchor points this could be a ship for you to try if the stars align.  I also think if you are a bigger ship person you might prefer this over many of the older Royal ships.  However overall if you are a loyal to Royal type I don’t think it will convert you but you’ll enjoy the experience and probably enjoy jotting down all of the different nuances between the brands as my family did.
     
    Let me know if you have any questions and I’ll try to answer them and thanks for reading if you made it this far!
  5. Haha
    DocLC reacted to Matt in I just can't escape Matt's podcast!   
    Everything is going just as I planned

  6. Love
    DocLC got a reaction from RestingBird in I just can't escape Matt's podcast!   
    I went and picked up my new car today, and look what popped up on my instrument panel!

  7. Like
    DocLC reacted to twangster in I just can't escape Matt's podcast!   
    He is everywhere!
  8. Like
    DocLC got a reaction from Orange Crush in Playmakers Menu   
    I would have been happier with slightly lower prices. The prices are much too close to land prices, negating the part of the value of cruising. While some other cruise lines to charge for "gourmet" burgers (and others do not), the ones that charge are about half of what Royal is charging.
  9. Like
    DocLC got a reaction from Matt in Increase in room service charge   
    Note that Royal isn't the only cruise line to charge for room service; this is becoming an industry standard. Unfortunately, if Total increases the fee, the other cruise lines will follow. 
  10. Like
    DocLC reacted to Traveler in Playmakers Menu   
    Again , it will be all about how much people will agree to pay.
    Currently beside Pizza and cold sandwiches there is not any other option to eat after 10 PM so I Guess they are mainly targeting the "I really like to eat something with my drink" people (which I am one of them) , if enough people will start to bring pizza and and sandwiches to this bar maybe they will get the hint and start lower some of the prices . hopefully they will not do the opposite and band food from the outside/limit the time Sorrento is opened ... 
  11. Like
    DocLC reacted to twangster in Playmakers Menu   
    I was thinking the same thing. 
  12. Like
    DocLC got a reaction from jticarruthers in Playmakers Menu   
    I would have been happier with slightly lower prices. The prices are much too close to land prices, negating the part of the value of cruising. While some other cruise lines to charge for "gourmet" burgers (and others do not), the ones that charge are about half of what Royal is charging.
  13. Like
    DocLC reacted to michelle in When is your next Celebrity/Azamara Cruise?   
    Just booked a 4 night Cuba on March 11 2019 from Miami on the Journey
    Going to be hosting this one but man the rooms are flying away

    Message or email me if you want pricing or want to join us in Havana
  14. Love
    DocLC reacted to Matt in El Loco Fresh will require extra payment ?   
    El Loco is definitely complimentary
  15. Like
    DocLC reacted to Rose City Cruiser in Playmakers Menu   
    What is up with Royal charging for food that is complimentary on other cruise lines?  O'Sheehan's with NCL.  Guy's Burger Joint with Carnival.  
  16. Like
    DocLC reacted to L454S in Agent referal   
    Please tell us how you do this. I just went through another round of transferring some bookings made onboard our last sailing. 
    We had stayed with an online agency for years(Cruise.com)because of the price and perks(usually free grats,etc.). Over the last year or so, they quit giving these things on almost any cabins except suites. A manager there also told us that they could not combine our D or D+ balcony discounts with free grats or other perks. Have been bouncing around a bit for a while now. 
  17. Like
    DocLC reacted to michelle in Lobsters, Iguanas, and Snorkeling excursion in Roatan   
    @DocLC great pictures and information - I'll have to add it on to my list of things to do

    I love Roatan and I think they have the best zipline there -  You get to do about 12 lines for a
    pretty reasonable price all the way from the top of the mountain down to the base
    AND welcome @LadyDawg
  18. Like
    DocLC reacted to henrysea13 in Increase in room service charge   
    I would not be surprised if it is as described here a money grab this is becoming quite common with Royal sadly, but I am not sure if it is company wide or per ship after a long conversation with a friend who is a senior cruise planner with Royal I came away with several points Royal is making a big push to turn over control of the inner workings of the parts of cruising controlled by the hotel director making it his decision what goes on when it comes to these fees and it was evident in small ways recently when I lost or someone stole my drink cup on my majesty sailing to my surprise when I went to customer service to see if someone had turned it in they tried to charge me 9.95 for a new one.Barely 2 months previous on the oasis my son lost  his and was just handed a new one no charge also the drink card on different ships is differently priced with no apparent reason in view some 65 75 85 while I am sure Royal as a company still sets the hi and lows they may be attempting to create competition between the hotel ends of the cruising business.It does seem a bit early having just recently imposed the 795 penalty for room service to now raise it again and looks more like a money grab to me p.s. I agree charging that kind of money for rockets is stupid and would explain why on my last few sailings there was very few customers no matter when I walked by aside for burgers that are of the same quality free in the windjammer
  19. Like
    DocLC reacted to michelle in Tell me this MSC Seaside video doesn’t look... off   
    Just had clients sail with MSC Seaside last week and they liked the food overall, but said service was not the same and the staff seemed to be annoyed with all questions they asked, no towel animals in room so the kids were bummed but they said the Ship was beautiful.  Staterooms (they had a balcony) were a little smaller.  They like Disney and RCI better
  20. Like
    DocLC got a reaction from Matt in Agent referal   
    A lot of us are fans of MEI Travel, who also happens to be a sponsor of this site. Personally, I use Michelle as do a few others here.
    Technically, there are no deals to be had as all agencies are required to sell the cruise at the same price as Royal Caribbean sells the cruise. However, there are sales, resident discounts, etc. that any good TA should be aware of to get you the best price and/or to get a reduced price should another more lucrative offer come along before final payment. While there are some TAs that rebate back part of their commission to you as do some of the warehouse clubs, keep in mind that the service your receive is often inferior as a result. For example, I book a number of cruises, some of which I may not end up being able to take. Some discount TAs charge a cancellation fee even though the cruise line does not on refundable deposits.
  21. Like
    DocLC reacted to LadyDawg in Lobsters, Iguanas, and Snorkeling excursion in Roatan   
    @DocLC - thanks for the info.  So you felt the excursion was worthwhile?  Cool pics :) 
  22. Thanks
    DocLC got a reaction from CJ1975 in Free Shuttles?   
    There are plenty of hotels that offer airport shuttles, but fewer that offer both airport and port shuttles. One that offers an airport shuttle is Cambria Suites.
    In my personal opinion, the added cost of the hotels that offer port shuttles isn't worth the expense. You're usually limited to the times that you can get to the port and you have to cram onto a shuttle with others. I find that an Uber/Lyft end up being more convenient and cheaper than staying at a hotel that offers a port shuttle. In addition, if you are spending a couple of days precruise, you may be better off renting a car. We rented a car for less than $60 for two days and the airport rental company then shuttled us to the port. This not only gave us more choice of hotels, but it allowed us to do more things in the area (New Year's Eve Concert, airboat tour, etc.).
  23. Like
    DocLC got a reaction from LadyDawg in Lobsters, Iguanas, and Snorkeling excursion in Roatan   
    @LadyDawg - some pictures from the excursion.










  24. Like
    DocLC reacted to Matt in Food at Playa Mia   
    Sounds about right.  Thanks for the insight. 
  25. Like
    DocLC reacted to mbk999 in Am I misunderstanding the planned goal behind the big renovations?   
    Good point.  A retrofitted Voyager class will stack up better against the Disney Dream, particularly if it would sail out of Canaveral.  The cost for anything Disney (land or sea) just keeps going up and up, having an apples-to-apples 3/4 night ship option would be a good move for Royal.  Do 3-4 days at the parks and try another cruise line at a third of the cost.   
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