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Bob Burd

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About Bob Burd

  • Birthday 01/29/1965

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    New Jersey

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  1. Thanks! I thought that was the case. Was just on Radiance and did the 3 night dinner option. First thing we did on board was go and make our reservations. I will do the same this time. We planned it out where we like the MDR on the first night and the 6th night. But if I remember correctly, you can get the surf at Chops when the MDR has lobster and if so, we might try that if allowed. I appreciate you getting back to me.
  2. I am on Grandeur in a couple of weeks and I did the UDP. I called today to make reservations because I see that they are filling up. I called to make reservation and they said you can not do that ship. I expected that as this is an older ship. Has anyone had any luck in doing that on Grandeur? and do I just need to call back till I get the right person?? thanks, Bob
  3. Casino was also open when visiting Roatan, Honduras this past week. I was surprised it was and glad I didn't realize that till later in the afternoon! I even asked the casino host as I was surprised.
  4. I just was just on Radiance and we did what Pattycruise said to do. I went to just get room keys, but the guy at the service desk asked if I just wanted to change the guests. I jumped on that and had no problems. Put the other couple's credit card on their room and we were good to go for the rest of the cruise. Now if only my casino luck was just as good, it would have been a perfect cruise!
  5. I used 2 different cards with one of them being the RC card. I got refunds on my mastercard really quick but my RC card has not come in yet. Frustrating. I hope now that I put it here, it comes thru when I check again.
  6. Hi, I actually follow item number 2. Even with the UDP package I still put in a time for the regular dining room as there are some menus I'll forgo the specialty to eat in the MDF. Once I get on board and can figure out the menu, I'll then cancel my main dining room reservations. Hope this helps. I also do the same with the 3 night dining package. Remember, once you go on board you can set up your dinner reservations for the specialty dining. It's actually the first thing we do even before getting a drink!
  7. All this week, I've tried to purchase items in the cruise planner. Quite a number of times, I put it in the cart and I go try and pay. It would say booked, but then they payment didn't go through and I never received an email from Royal that I got it of course. Order would say processing. I also most of the time did not get an email that it had an issue, which was annoying. I tried different cards and no luck. i tried restarting my computer, no luck. I tried incognito mode, no luck. Tried different computer, no luck. Ended up calling Royal and doing the excursions and paying for them over the phone. Now this was a linked reservation which should not have been a problem as I did get it to work a couple of times. I have been on a number of cruises and have never had this issue. Has anyone else had this issue and did you do a workaround that worked besides calling like I did? Thanks in advance if someone has a solution. I did explain the situation to the person on the phone so they could put in a 'ticket' to let them know. sorry, I put this in the wrong message board. I thought I was in the Royal discussion. The powers to be can move this if they want.
  8. we thought about doing that as well. I'll mention that to my wife again as she would like to see Greece. Now, if I only had a money tree in the back yard things would be easier!
  9. Very good question. We are still working on that. We aren't sure.. do we go a few days to another country and then a couple near Rome or near the port. I just sent an email to our MEI travel agent with some questions actually and am awaiting a response. I'm not expecting her to answer for a bit due to the storm that's about to hit Florida. I will keep you posted. Do you have any ideas yet?
  10. My wife and I will be on this cruise as well. We are planning on going over at least 2 or 3 days beforehand and do some sightseeing. It's our first TA cruise and we are looking forward to it. We live in NJ so the cruise ending at Bayonne is perfect for us.
  11. Thanks! That's what I would expect to happen. Thanks for confirming.
  12. After reading this blog for so long, I am always concerned with Royal IT and I have a question. I bought a UDP at a great price when they had a one day sale. I saw a price where you couldn't tell if gratuities/tax was part of the price or not. So I had to go to the cart screen where I saw they added it there. It was a bit higher than I paid. I am hesitant to remove the item from the cart as I am hoping it doesn't cancel the one I bought. My work around is to call Royal and add other items like excursions thru the phone call. Or has any one removed an item that was in the cart because they were checking prices and NOT had a problem of them removing the original. Again, I've read so many horror stories and I don't want to be one of them!
  13. I am thinking of getting this for my wife. Does it go on your seapass card or do you get a card in your stateroom?
  14. I found this. I've called before myself but I don't remember if it was the card or Royal. Disputes regarding Points • Discrepancies about Points are not treated as Card billing disputes. Please refer to your Credit Card Agreement or the annual Your Billing Rights notice for details about billing disputes. • For additional information on disputes regarding earned Points, call the number listed on the back of your Card. • Bank of America hosts the redemption of Points on the Bank of America redemption platform. • All decisions regarding Points disputes shall be final. • Questions or disputes regarding the redemption of Points must be directed to Royal Caribbean at 888.305.4626.
  15. I do that all the time. I learned this tip on this blog and it saves me from bringing a lot of cash on board.
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