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mark.s

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  1. So our 4 night Mariner Cruise was cancelled , however, Royal offered to move our reservation to Harmony. It was a shortened cruise( 3 night) .we took their offer and they gave us 2 night FCC( which has already arrived). Everything worked out. They gave us our same state room ( did the Royal Up for a OS). Our concierge , Mohamed, was awesome. We ate in The Coastal Kitchen every night( daughters food allergies - just easier). Great substitute cruise..
  2. Not that I ever considered NCL, but after watching this.. I.sure as hell never will now. They kept people behind a locked gate, in a small shed, and on stationary buses with no food or water for hours. What is this company thinking!! https://www.fox8live.com/2019/09/04/nearly-passengers-stranded-after-cruise-line-diverts-course-hurricane-dorian/
  3. Update: Wow what a series of events. RC cancelled the sailing. They are offering a Harmony sailing on Sept 5th. If we can’t do it... then it’s a full refund with a 2 day FCC added on. Prayers for the folks in the the Bahamas ...
  4. as of 9/2 6pm RC says no changes to current itinerary. Sailing at 9pm Wednesday and going to Coco Cay Thursday 😵. But Port Canaveral is closed and the winds will be worse Wednesday 😮 … is it me....or is this just whacky ??
  5. there is no way this ship is sailing wednesday night.
  6. So I got this email below. Looks like Disney cancelled their same 4day today . They gave full refund and 25% FCC . Any experiences with past RC cancellations and the compensation offered?
  7. Hi Folks update : looks like they’ll do the right thing. I called at 5:30 and a rep on the phone confirmed the same thing. I’m hoping they don’t go back in their word. Stay safe....
  8. Thanks... already did the twitter thing. I can't believe the lack of communication by RC. I saw their website updated the itinerary and that's what prompted me to call and ask. No emails, phone calls or anything. Very disappointing
  9. so, our cruise out of Port Canaveral is being cut from 4 to 2 nights. Basically... its an overnight cruise. Rep said if you go... we'll give you FCC for the pro-rated days you missed. We'll pro rate everything . I said.. what if we don't go? He said.. we'll give you FCC for the price you paid for the cruise less taxes, etc towards another cruise. He quoted me the amount I paid, which didn't include my accepted Royal Up bid. I then asked...what about the Royal Up? He said, i need to ask my supervisor. Put me on hold and came back and said, "My supervisor said sorry, but you forfeit that Royal Up cost and there's nothing we can do" I just about came unglued. I demanded to to speak to his supervisor and was on hold for 25 minutes. I just hung up. This company is unreal. I'll have to take this back up in the morning. This cruise would have put me at Diamond Level.I've given this company a lot of my vacation money over the last 16 years. If they don't make this right, I'll never give this company one more cent. Very disappointed in RC.
  10. Thanks to everyone who replied. This is exactly why I joined this board. There is little chatter/pics/video on JS Aft for Mariner and those that I saw disappointed us because the super structure was so prevalent. It looks so far back too. What we did see was mainly from Explorer. I scoured the internet and YouTube looking. If anyone has actual pics of an actual JS Aft room on the actual Mariner on the 7th deck...that would be great. We are hoping for the best and it would be great if we become AFT converts.
  11. I did ask. No rooms avail ( I would need 2 balcony rooms adjoining). We always do GTY rooms on Disney with no problems. Our worst case scenario happened this time around with RC
  12. Thanks.. deck 10 got lots of positives. Deck 7 sounds like a different story and the pics/videos I've seen ticks me off
  13. So I booked a GTY Jr Suite on Mariner. Got the assignment yesterday and it looks like we were put into an Aft Jr Suite. I saw some pics and I have to say, we are quite bummed. From what I see, the superstructure beam is your view. We are stuck on the 7th deck. We went from stoked to bummed anticipating this cruise. I've called RC 5x begging to be moved. Anyone have this type of JR Suite before? I know... 1st world problems, right?
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