mark.s
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mark.s reacted to a post in a topic: Water bottles
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mark.s reacted to a post in a topic: Water bottles
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Hello.. I read where its cans of water...not bottles...can anyone confirm/deny or have experience. We won't drink cans of water and I'll cancel if this is the case. thanks
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WAAAYTOOO reacted to a post in a topic: xSAILEDx Mariner of the Seas 5/26/23 - 6/03/23 8 Days Southern Caribbean
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Yo2slick reacted to a post in a topic: New Covid-19 Cruise Ship Rules
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Ogilthorpe reacted to a post in a topic: New Covid-19 Cruise Ship Rules
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this sounds like a fun vacation?. wearing a face diaper in the 95 degree caribbean sun... being forced to take your temperature.... being followed by big brother. So glad i got my refund. I'd rather go to the the beach for a week and not be harassed. No thanks.
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mark.s reacted to a post in a topic: What’s your deal breaker?
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mark.s reacted to a post in a topic: Next round of cancellations, when?
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mworkman reacted to a post in a topic: POLL: Will you sail on a cruise before there is a COVID-19 vaccine?
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KWofPerth reacted to a post in a topic: POLL: Will you sail on a cruise before there is a COVID-19 vaccine?
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Ogilthorpe reacted to a post in a topic: POLL: Will you sail on a cruise before there is a COVID-19 vaccine?
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Update from Royal on FCC and Refunds
mark.s replied to AnnetteJackson's topic in Royal Caribbean Discussion
I’ve been waiting for my taxes, etc defund. I noticed just now that RCCL credited a card that I didn’t make the payment of the cruise on? Check your other cards folks. Still No FCC email yet . I guess they still got a week( according to their email ) I’m ready for a cruise. Let’s get out there !! -
WAAAYTOOO reacted to a post in a topic: 125% Cruise Planner refund
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I filled out the form and submitted on3/28. Got an email from Royal on 4/20 saying my money will be refunded since I submitted the form after 4/8? I called RCCL and figured no big deal, they’ll surely give me the 125% on board credit. I got 2 VM from rep saying she’s working on it , but I didn’t submit on time So they are not sure what to do. Thank goodness I did a screen shot on my phone showing the date. I sent her that screen shot saying I submitted the form and it showed the date. Now, here’s the head scratcher. RCCL is bleeding cash. I am saying to them...Keep my money for 10 months ( next sailing in Oct) give me your on board credit. No brainer, right? Wow!! I got word finally my request was approved for the credit ?. Thank you ... yes it should have been the second I called.
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concierge lounge by far. the drinks ( beer, wine, soda) run 11-11. The coastal kitchen is a great smaller dining venue option. We ate there for most meals. We were on Harmony and the diamond lounge had no windows and it was very crowded. It was on deck 3 or 4 and felt like the basement. we went there one time just to check it out. Drinks were limited to a smaller time window.
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vanelli56 reacted to a post in a topic: Storms happen... then what?
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So our 4 night Mariner Cruise was cancelled , however, Royal offered to move our reservation to Harmony. It was a shortened cruise( 3 night) .we took their offer and they gave us 2 night FCC( which has already arrived). Everything worked out. They gave us our same state room ( did the Royal Up for a OS). Our concierge , Mohamed, was awesome. We ate in The Coastal Kitchen every night( daughters food allergies - just easier). Great substitute cruise..
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Hoski reacted to a post in a topic: What Not to do.....
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mark.s reacted to a post in a topic: Customer Service
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mark.s reacted to a post in a topic: What Not to do.....
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mark.s reacted to a post in a topic: What Not to do.....
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Not that I ever considered NCL, but after watching this.. I.sure as hell never will now. They kept people behind a locked gate, in a small shed, and on stationary buses with no food or water for hours. What is this company thinking!! https://www.fox8live.com/2019/09/04/nearly-passengers-stranded-after-cruise-line-diverts-course-hurricane-dorian/
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cdixon22 reacted to a post in a topic: Sept 2 sailing
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Update: Wow what a series of events. RC cancelled the sailing. They are offering a Harmony sailing on Sept 5th. If we can’t do it... then it’s a full refund with a 2 day FCC added on. Prayers for the folks in the the Bahamas ...
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mark.s reacted to a post in a topic: Sept 2 sailing
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as of 9/2 6pm RC says no changes to current itinerary. Sailing at 9pm Wednesday and going to Coco Cay Thursday ?. But Port Canaveral is closed and the winds will be worse Wednesday ? … is it me....or is this just whacky ??
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there is no way this ship is sailing wednesday night.
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So I got this email below. Looks like Disney cancelled their same 4day today . They gave full refund and 25% FCC . Any experiences with past RC cancellations and the compensation offered?
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mark.s reacted to a post in a topic: Cruise this weekend from Miami to Nassau & Perfect Day at Coco Cay - HURRICANE DORIAN
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Hi Folks update : looks like they’ll do the right thing. I called at 5:30 and a rep on the phone confirmed the same thing. I’m hoping they don’t go back in their word. Stay safe....
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Thanks... already did the twitter thing. I can't believe the lack of communication by RC. I saw their website updated the itinerary and that's what prompted me to call and ask. No emails, phone calls or anything. Very disappointing