RoyalUp

How to upgrade your cabin on Royal Caribbean

In:
04Nov2019

Now that you booked a Royal Caribbean cruise, you might be wondering if there is an option to upgrade your stateroom to a larger, better or conveniently located room. 

Perhaps the price dropped, or your financial situation has changed, or perhaps you simply want to splurge. Whatever the reason, here are the ways to upgrade your cabin.

 

What to know about Royal Up

Royal Caribbean has introduced a new way to upgrade rooms with its Royal Up program.  This is a blind stateroom upgrade bidding program, where close to your sail date you can let Royal Caribbean know how much you would be willing to pay if an upgrade situation presented itself.

With Royal Up, there is a suggested bid price for an upgrade, but there is no way to know how much to bid beyond that. Moreover, Royal Up's options are not indications of an actual cabin upgrade availability.

How to upgrade the traditional way

My preferred way to upgrade a stateroom is to call a travel agent and have them price out the room upgrade choices and then make the switch. 

If you booked with a travel agent, you have to go through your travel agent to contact Royal Caribbean to upgrade you.  

Your travel agent will give you the new price and apply payments you have made towards the new stateroom.

If you booked your cruise on your own directly with Royal Caribbean, you can call Royal Caribbean directly and give them your reservation number and tell them you want to upgrade.

The Royal Caribbean operator will price the new stateroom out for you and tell you what the new price will be.  Any payments or deposits you've previously made can be applied to the new reservation.

How to upgrade with Royal Up

Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade.

Check on the Royal Up website to determine if you are eligible for an upgrade.

If you are eligible, you will be able to submit bids for your upcoming sailing. The bid amount is per person for the entire duration of the cruise. Offers are based on two occupants per stateroom - only the first and second guest will be charged. 

Once your bid is accepted, your card will be charged immediately, and the upgrade amount paid is final and non-refundable. Moreover, the cabin location is not something you can choose and subject to availability.

You may modify or cancel your offer up until 2 days prior to departure, provided that your offer has not already been accepted.

Your offer can be accepted anytime from the moment it is submitted up until 2 days prior to voyage departure. 

Upgrading your stateroom onboard

It is possible, though unlikely, that you can upgrade your stateroom on the day you sail onboard your ship.  

Since Royal Caribbean cruise ships sail full regularly these days, availability for upgrades is slim, however, there may be an opportunity to upgrade if there is an open stateroom.

You can go to Guest Services to speak with them immediately upon boarding but I would not bet on this being an option at all.  

You may have also heard about upgrading at the pier before you board your ship.  Years ago this practice was more prevalent and you could get some decent discounts for these literally last-minute staterooms.  However, ships are sailing full and the practice in general has been abandoned.

If upgrades are available, they will be at a reduced cost by speaking with the Pier Coordinator.  There is no harm in asking but upgrades are rarely available these days.

Royal Caribbean launches stateroom bidding program in Asia Pacific

In:
Category: 
10Jun2019

Royal Caribbean announced guests who live in the Asia Pacific region can now bid for a stateroom upgrade via RoyalUp. 

RoyalUp is Royal Caribbean's stateroom bidding program, where the cruise line may offer guests the opportunity to bid for a higher stateroom category by inviting them to submit an offer of their choice. If the offer is accepted, the guests will be automatically charged and upgraded.

Accepted offers will be automatically charged, and the guests will be upgraded to their desired staterooms, marking the perfect start of their Royal Caribbean holiday. In the case of unsuccessful bids, the guests will keep their original staterooms without incurring any charges.

The program is currently available for most Royal Caribbean International ships, including Voyager of the Seas in Singapore, Ovation of the Seas in Alaska and Oasis of the Seas in the Mediterranean.  Guests will have a chance to bid for upgrading to a variety of higher category staterooms including the luxurious two-storey Loft Suites on available sailings of the Oasis and Quantum Class ships. 

Angie Stephen, Managing Director, Asia Pacific of Royal Caribbean Cruises Ltd. said, “We are seeing very strong response for ‘RoyalUp’ from our other markets because of the great value it brings to our guests, and we believe that many guests in our region will likewise take advantage of this programme to pamper themselves even more on our cruises, starting from their accommodation.”

Royal Caribbean launched the program in North America in November 2018, and Australia/New Zealand in February 2019.

How to check for Royal Caribbean upgrade offers instantly

In:
Category: 
01Jun2019

Royal Caribbean's RoyalUp program offers guests the opportunity to place a bid for a stateroom upgrade, and now you can check anytime you want if your upcoming sailing qualifies via the cruise line website.

Previously guests had to wait for an email for an upgrade opportunity, but now you can log onto Royal Caribbean's website and check. 

If you are within 30 days of your sailing, here are the easy steps to follow:

  1. Log onto Royal Caribbean's website at https://www.royalcaribbean.com/account/signin
  2. Return to the Royal Caribbean homepage and scroll down until you see the RoyalUp banner
  3. Enter your last name and reservation ID for an upcoming sailing that you have booked. 
  4.  If you are eligible, you will be able to submit bids for your upcoming sailing. Any available stateroom bidding upgrade opportunities will appear.

Your offer can be accepted anytime from the moment it is submitted up until 2 days prior to voyage departure.

Thanks to EdwinVargas for alerting us to this new feature.

Royal Caribbean launches stateroom bidding program in Australia and New Zealand

In:
Category: 
19Feb2019

Guests from Australia or New Zealand can now bid to upgrade their stateroom via the RoyalUp program.

RoyalUp is Royal Caribbean's stateroom bidding program, where the cruise line may offer guests the opportunity to bid for a higher stateroom category by inviting them to submit an offer of their choice. If the offer is accepted, the guests will be automatically charged and upgraded.

Royal Caribbean launched the program in North America in November 2018.

Terms and conditions apply. For more information, head to www.royalcaribbean.com.au.

Royal Caribbean to introduce bid-based stateroom upgrade program

In:
26Nov2018

Royal Caribbean is introducing a new bid-based stateroom upgrade program, known as RoyalUp.

RoyalUp begins on November 28, 2018. Guests will receive an email if their sailing is eligible and they will have the opportunity to browse through staterooms available for upgrade on their sailing. They will select the dollar amount they are willing to pay for the upgrade and submit their bid.

The RoyalUp offer amount is per person for the entire duration of the cruise. Offers are based on two occupants per stateroom - only the first and second guest will be charged. If there are more than 2 guests in the reservation (between 2 and 5 passengers), the offer amount submitted will be per guest but only for the first and second guest on the reservation.

Guests cannot choose the location or specific features of the upgraded cabin, as it depends on availability.

   

In terms of groups,  Royal Caribbean cannot guarantee that all reservations traveling together will be upgraded. Under the circumstance that all reservations are upgraded, Royal Caribbean cannot guarantee that all the upgraded cabins will be close together.

Guests can make bids across multiple categories to increase your chances of having an offer accepted. If using a travel agent, they can handle the entire bidding process for you.

 

Upgrade bids can be accepted anytime from the moment it is submitted up until 2 days prior to voyage departure. You will receive an email notifying you of the accepted offer.

Guests can modify or cancel the offer up until 2 days prior to departure, provided that the offer has not already been accepted by RCI and provided their credit card has not been charged.

What do you think of this new offer? Will you be using it? Share your thoughts in the comments.