Firemanswife2 Posted November 23, 2018 Report Share Posted November 23, 2018 Is anyone having luck booking in Cruise Planner? First I was able to login and see specials but couldn't add to my cart. Now I cannot access Cruise Planner when I log in. Ugh!! Quote Link to comment Share on other sites More sharing options...
PamCurtisDavey Posted November 23, 2018 Report Share Posted November 23, 2018 I’ve had trouble all morning and I think it did just blow up! Quote Link to comment Share on other sites More sharing options...
twangster Posted November 23, 2018 Report Share Posted November 23, 2018 Black Friday will likely bring the highest load on their website of any day all year. I worked at a company that hosted the website for a major retailer. No one was allowed to take vacation this week and it was all hands be ready to jump in and assist. The volume of website traffic on this day was incredible. If will taper off after lunch, pick up again after dinner but not as bad as right now and be fine over the weekend. Monday will see a spike but not as big as right now. If they can get through the next few hours they can start to relax. Quote Link to comment Share on other sites More sharing options...
Baked Alaska Posted November 23, 2018 Report Share Posted November 23, 2018 (edited) ARGH!@!!!W@!@!@ I can't get in today!!! Got in. See below. WOOT! Edited November 24, 2018 by Baked Alaska update Quote Link to comment Share on other sites More sharing options...
jgiardulli Posted November 23, 2018 Report Share Posted November 23, 2018 Same here...Re-booked my Refreshment Package last night fine, but have had zero luck logging into the Cruise Planner since 8am this morning...Will keep trying! Quote Link to comment Share on other sites More sharing options...
tiny260 Posted November 23, 2018 Report Share Posted November 23, 2018 @Baked Alaska , it's really busy today, I was trying all morning to get checked out, bought my package, entered my information and CC and it just sat there, finely around 10:30 or 11 it went right through, so keep trying. Baked Alaska 1 Quote Link to comment Share on other sites More sharing options...
Baked Alaska Posted November 23, 2018 Report Share Posted November 23, 2018 4 hours ago, tiny260 said: @Baked Alaska , it's really busy today, I was trying all morning to get checked out, bought my package, entered my information and CC and it just sat there, finely around 10:30 or 11 it went right through, so keep trying. Hi @tiny260! Yes yes yes!! Persistence definitely paid off today!! I was able to reprice my 2020 Alaska cruise and save $200 (zapped a $100 OBC from Royal, but I'll take the money up front). For my 2019 Alaska sailing, by rebooking CP purchases, we saved (refunded) a little over $375. Included in that was repricing shore excursions, cancelling the 5 night dining package at $105 and replacing it with the Ultimate dining package at $126/pp. The additional amount will cover a sea day lunch, plus another sea day lunch. Also, a few days prior we were able to reprice the refreshment package from $26 to $17 (from initial booking of $18). And VOOM S&S 3 Device had dropped by $50 (from the week charge) slowly over the last few weeks, with this week coming in at $24.99/pp/pd. I admit that I was more than pessimistic about the announced sales this week, however, I prefer to eat my crow with lemon juice and capers and will admit it: All in all a good week's worth of sales! Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted November 24, 2018 Report Share Posted November 24, 2018 In the early evening yesterday (Friday) I was able to successfully rebook some ultimate dining packages and cancelled some specialty dining individual reservations that I had made when they were offering Chops for $28. I haven't gone over this morning yet to see what's up. I'm sure they will be busy all weekend. Baked Alaska 1 Quote Link to comment Share on other sites More sharing options...
AlohaLivin Posted November 24, 2018 Report Share Posted November 24, 2018 I tried to check the price for the Nov 23, 2019 on Adventure, but in the middle of doing that the cabin disappeared! Of course it did that on a few cabins, even at a heavy load looks like they could keep the coding from blowing things up entirely. So, are there any options reducing prices when the cabin booked is one that has a small number available (or even 1 of only 2 on a ship, like the panoramic suite we have for this sailing)?? I am concerned that the answer is that I am out of luck But I know if there is a chance, you veteran price checkers know what and how!!! Lynn Quote Link to comment Share on other sites More sharing options...
Lovetocruise2002 Posted November 24, 2018 Report Share Posted November 24, 2018 33 minutes ago, 2Beeze said: I tried to check the price for the Nov 23, 2019 on Adventure, but in the middle of doing that the cabin disappeared! Of course it did that on a few cabins, even at a heavy load looks like they could keep the coding from blowing things up entirely. So, are there any options reducing prices when the cabin booked is one that has a small number available (or even 1 of only 2 on a ship, like the panoramic suite we have for this sailing)?? I am concerned that the answer is that I am out of luck But I know if there is a chance, you veteran price checkers know what and how!!! Lynn Yes. You can still re-price if the cabin is gone. Basically, if I am booked in a suite, I track all suite prices from JS and above. If any of the suite prices drop, I call and check on my "sold out" suite category for a similar drop. I have gotten money back several times this way (as long as you are outside of final payment). Baked Alaska and AlohaLivin 1 1 Quote Link to comment Share on other sites More sharing options...
AlohaLivin Posted November 24, 2018 Report Share Posted November 24, 2018 3 hours ago, Lovetocruise2002 said: Yes. You can still re-price if the cabin is gone. Basically, if I am booked in a suite, I track all suite prices from JS and above. If any of the suite prices drop, I call and check on my "sold out" suite category for a similar drop. I have gotten money back several times this way (as long as you are outside of final payment). I just knew that you would know and also that you would be willing to share as always Thanks so much! Lynn Lovetocruise2002 1 Quote Link to comment Share on other sites More sharing options...
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