barjpoe Posted April 24 Report Share Posted April 24 I get this message when I try to purchase an item using my OBC. "Looks like one or more items are unavailable. Hang tight while we send you back to your cart." I've got enough money in my OBC (200.+) and am only using $58. trying to book the shuttle from pier to the port. Any thoughts on why?? Quote Link to comment Share on other sites More sharing options...
FionaMG Posted April 24 Report Share Posted April 24 47 minutes ago, barjpoe said: I get this message when I try to purchase an item using my OBC. "Looks like one or more items are unavailable. Hang tight while we send you back to your cart." I've got enough money in my OBC (200.+) and am only using $58. trying to book the shuttle from pier to the port. Any thoughts on why?? I've seen that happen when you're trying to book more seats than are actually available, e.g. if you're trying to book 2 and there's only 1 left. Not saying that's definitely why it's happening to you now but it's one possible reason (apart from Royal's IT having another tantrum, of course). Quote Link to comment Share on other sites More sharing options...
Fastfaller Posted April 24 Report Share Posted April 24 8 minutes ago, FionaMG said: I've seen that happen when you're trying to book more seats than are actually available, e.g. if you're trying to book 2 and there's only 1 left. Not saying that's definitely why it's happening to you now but it's one possible reason (apart from Royal's IT having another tantrum, of course). Like what Fiona said I have seen it when trying to book an item for 2 when it only Requires 1. Example I was trying book 2 ppl for "Beach chairs for two". But, the booking is only one reservation even though it is for 2 ppl. Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted April 24 Report Share Posted April 24 I didn't even realize you could book cruise transportation in the planner. Quote Link to comment Share on other sites More sharing options...
FionaMG Posted April 24 Report Share Posted April 24 35 minutes ago, smokeybandit said: I didn't even realize you could book cruise transportation in the planner. I don't remember ever seeing it in the past but on one of my upcoming cruises, under shore excursions for disembarkation day, it's showing MIA and FLL airport transfers available to book in the cruise planner. Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted April 24 Report Share Posted April 24 2 minutes ago, FionaMG said: I don't remember ever seeing it in the past but on one of my upcoming cruises, under shore excursions for disembarkation day, it's showing MIA and FLL airport transfers available to book in the cruise planner. And that's just the direct transfer? Not one of those "Let's go kill time for a couple hours before we take you to the airport" tours? Not showing for my FLL cruise next March. Then again FLL is the least likely place I'd use their transportation. Quote Link to comment Share on other sites More sharing options...
FionaMG Posted April 24 Report Share Posted April 24 Just now, smokeybandit said: And that's just the direct transfer? Not one of those "Let's go kill time for a couple hours before we take you to the airport" tours? Not showing for my FLL cruise next March. Then again FLL is the least likely place I'd use their transportation. Yes, direct transfer. All the usual tours are there too. This is for Freedom in December. Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted April 24 Report Share Posted April 24 I'm glad they are starting to offer it in the cruise planner. The fact you have to call to book it is archaic. KJones and WAAAYTOOO 2 Quote Link to comment Share on other sites More sharing options...
ScottD Posted April 24 Report Share Posted April 24 37 minutes ago, smokeybandit said: I'm glad they are starting to offer it in the cruise planner. The fact you have to call to book it is archaic. Here it is.... WAAAYTOOO, Baked Alaska and smokeybandit 2 1 Quote Link to comment Share on other sites More sharing options...
barjpoe Posted April 25 Author Report Share Posted April 25 Thanks for the help. It still being stubborn. I changed to book only 1 person and still got the same message. Changed the time and still the same the same message. yerrrrr FionaMG 1 Quote Link to comment Share on other sites More sharing options...
ScottD Posted April 25 Report Share Posted April 25 Have you tried to use it for anything else? I wonder if since it's OBC... "on board credit" they are being literal and only allowing you to use it for on board items or excursions and not post-cruise items?? Baked Alaska 1 Quote Link to comment Share on other sites More sharing options...
barjpoe Posted April 25 Author Report Share Posted April 25 No I haven't. but - Then why is it being offered in the 'Shore Excursions' of the cruise panner? Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted April 25 Report Share Posted April 25 I wonder if it's one of those great cruise planner mysteries and that anyone trying to book it is getting the same error. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
barjpoe Posted April 25 Author Report Share Posted April 25 but..but..but - My S & DIL was able to book the excursion 'Everglades w/ drop off at FLL' . so goo old Royal IT at work again?? WAAAYTOOO and ScottD 1 1 Quote Link to comment Share on other sites More sharing options...
barjpoe Posted April 25 Author Report Share Posted April 25 'What else is new'? Just decided to try and book it on my app. I got this message "Thank you Barb, Once everything is finalized you'll get an email with all the details." Maybe they want everything booked through the app and not on the website. ScottD and OCSC Mike 1 1 Quote Link to comment Share on other sites More sharing options...
OCSC Mike Posted April 25 Report Share Posted April 25 2 minutes ago, barjpoe said: 'What else is new'? Just decided to try and book it on my app. I got this message "Thank you Barb, Once everything is finalized you'll get an email with all the details." Maybe they want everything booked through the app and not on the website. Sounds like a website glitch. Glad you got it booked. Quote Link to comment Share on other sites More sharing options...
barjpoe Posted April 25 Author Report Share Posted April 25 Yes, got the conformation. I'm happy. OCSC Mike, FionaMG and Baked Alaska 3 Quote Link to comment Share on other sites More sharing options...
dustfsu Posted April 25 Report Share Posted April 25 5 hours ago, barjpoe said: 'What else is new'? Just decided to try and book it on my app. I got this message "Thank you Barb, Once everything is finalized you'll get an email with all the details." Maybe they want everything booked through the app and not on the website. Maybe next time try a different web browser. Sometimes it can be as simple as that. Quote Link to comment Share on other sites More sharing options...
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