Drink Package Exclusion

[Jen W]

I’ve read that you can request to have an exception for only 1 person to have the deluxe drink package.

Would someone who’s recently beat cancer but can drink maybe 1 drink per day qualify? And who would we need to email for the exception? 
 

Thanks!

[PPPJJ-GCVAB]

The way it works is: if there are 2 adults in the room you can call Royal and request one drink package and one refreshment package.  Not necessary to give a reason.  The person with the refreshment package can order a drink here and there while cruising and just pay for that drink when ordered.  

[Jill]

12 minutes ago, PPPJJ-GCVAB said:

The way it works is: if there are 2 adults in the room you can call Royal and request one drink package and one refreshment package.  Not necessary to give a reason.  The person with the refreshment package can order a drink here and there while cruising and just pay for that drink when ordered.  

The rep I spoke too absolutely wouldn’t let me get the refreshment package and DH the Deluxe. I told her my 4 Diamond drinks were enough and she still said no. I should’ve hung up and called back

[PPPJJ-GCVAB]

Can try calling the Cruise planner number  1-800-398-9819.  

[TXcruzer]

31 minutes ago, Jill said:

The rep I spoke too absolutely wouldn’t let me get the refreshment package and DH the Deluxe. I told her my 4 Diamond drinks were enough and she still said no. I should’ve hung up and called back

Just call back, I have never been unsuccessful 

[YouthD]

Was easy for me, the employee asked me what the reason was (diabetes), and just put it through.

[zjennk]

I just recently did this for our cruise in July. My son got the DDP but my daughter can not drink due to a liver issue.  They gave her the refreshment package and he has the DDP. 

[Moby Dick]

4 hours ago, Jill said:

The rep I spoke too absolutely wouldn’t let me get the refreshment package and DH the Deluxe. I told her my 4 Diamond drinks were enough and she still said no. I should’ve hung up and called back

Yes, too many pee-on phone answerers on a power trip.  

[smakl70]

I think if you say anything medical they approve - you don't need to give an exact reason, just due to medical reasons cannot drink.  I have done it several times due to medication.