Jen W Posted March 27, 2022 Report Share Posted March 27, 2022 I’ve read that you can request to have an exception for only 1 person to have the deluxe drink package. Would someone who’s recently beat cancer but can drink maybe 1 drink per day qualify? And who would we need to email for the exception? Thanks! Quote Link to comment Share on other sites More sharing options...
PPPJJ-GCVAB Posted March 27, 2022 Report Share Posted March 27, 2022 The way it works is: if there are 2 adults in the room you can call Royal and request one drink package and one refreshment package. Not necessary to give a reason. The person with the refreshment package can order a drink here and there while cruising and just pay for that drink when ordered. Moby Dick, Jen W, KristiZ and 1 other 2 2 Quote Link to comment Share on other sites More sharing options...
Jill Posted March 27, 2022 Report Share Posted March 27, 2022 12 minutes ago, PPPJJ-GCVAB said: The way it works is: if there are 2 adults in the room you can call Royal and request one drink package and one refreshment package. Not necessary to give a reason. The person with the refreshment package can order a drink here and there while cruising and just pay for that drink when ordered. The rep I spoke too absolutely wouldn’t let me get the refreshment package and DH the Deluxe. I told her my 4 Diamond drinks were enough and she still said no. I should’ve hung up and called back Moby Dick and PPPJJ-GCVAB 1 1 Quote Link to comment Share on other sites More sharing options...
PPPJJ-GCVAB Posted March 27, 2022 Report Share Posted March 27, 2022 Can try calling the Cruise planner number 1-800-398-9819. Quote Link to comment Share on other sites More sharing options...
TXcruzer Posted March 27, 2022 Report Share Posted March 27, 2022 31 minutes ago, Jill said: The rep I spoke too absolutely wouldn’t let me get the refreshment package and DH the Deluxe. I told her my 4 Diamond drinks were enough and she still said no. I should’ve hung up and called back Just call back, I have never been unsuccessful Quote Link to comment Share on other sites More sharing options...
YouthD Posted March 28, 2022 Report Share Posted March 28, 2022 Was easy for me, the employee asked me what the reason was (diabetes), and just put it through. Quote Link to comment Share on other sites More sharing options...
zjennk Posted March 28, 2022 Report Share Posted March 28, 2022 I just recently did this for our cruise in July. My son got the DDP but my daughter can not drink due to a liver issue. They gave her the refreshment package and he has the DDP. Quote Link to comment Share on other sites More sharing options...
Moby Dick Posted March 28, 2022 Report Share Posted March 28, 2022 4 hours ago, Jill said: The rep I spoke too absolutely wouldn’t let me get the refreshment package and DH the Deluxe. I told her my 4 Diamond drinks were enough and she still said no. I should’ve hung up and called back Yes, too many pee-on phone answerers on a power trip. Quote Link to comment Share on other sites More sharing options...
smakl70 Posted March 28, 2022 Report Share Posted March 28, 2022 I think if you say anything medical they approve - you don't need to give an exact reason, just due to medical reasons cannot drink. I have done it several times due to medication. Quote Link to comment Share on other sites More sharing options...
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