cruisinghawg Posted March 3, 2022 Report Share Posted March 3, 2022 DW, who is a TA, and I booked the Spring Transatlantic on the Harmony in 2021 then covid. You know the story no use to explain. It was departing on April 4th I think. Then that was changed to Allure with a departure of April 24th so we just changed to this. Then it changed again in September of 2021 to Wonder but changed the date to April 20th. We had purchased our airline (non refundable, lesson learned) before the change of sailing dates. Airline will not refund and insurance will not also citing we could not produce a cancellation letter from RC (first problem). We never received a letter but just heard of it through the grapevine so to speak. RC then sent out a memo stating that they would reimburse up to 400 per person for international flight. DW has been on the phone with RC for at least 12 hours total after just hanging up on them as they have moved her from person to person and are doing everything in their arsenal not to reimburse us. Any help would be appreciated on who to get in touch with or call. Quote Link to comment Share on other sites More sharing options...
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