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Future Cruise Credits?

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Just got the unfortunate news that our Boston to Bermuda cruise on Serenade next week has been shortened by a day due to Dorian's effects on the arrival of Serenade's Transatlantic crossing. We are being offered a 1 day future cruise credit for the inconvenience. Needless to say we are less than thrilled about the change of plans, especially considering it brings our 2 days in Bermuda down to one.

Can anyone with experience with FCCs give a quick explanation of how they work? How soon will this be granted? Will it show up on my royal caribbean account or do you have to jump through hoops to use it? Will this FCC include the cost of one day worth of packages that I had booked (drinks, voom, dining)?

 

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Typically they are emailed within a week or two.  They can be applied towards the cruise fare on another future cruise.   They can't be spent in the cruise planner for other purchases.

They typically expire in one year, meaning the future cruise must be depart within a year of issue.  

Every guest will get an FCC and they are named to each guest and not transferable.  

They can't be used to pay ports fees or taxes.

Let's say you are looking at or have booked a cruise where the base fare is $750 each plus $125 taxes and port fees each. The cruise therefore costs $750 + $125 x 2 for two people = $1,750.  You paid $500 deposit so your remaining balance is $1,750 - $500 = $1,250. 

Now you get an FCC.

You both get some amount based on what you paid for the impacted cruise, let's say it's $100 for this example.  Assuming you are both booked on this fictitious example cruise the base fare is lowered by $100 each $750 - $100 = $650pp.  $650 + $125 taxes x 2 =  $1,550.  You paid $500 deposit so your remaining balance is $1,550 - $500 = $1,050.

If you have a future cruise that is paid in full when you apply an FCC you will get a credit card refund because you have now technically overpaid.

 

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1 hour ago, twangster said:

 

They typically expire in one year, meaning the future cruise must be depart within a year of issue.  

 

 

Ah, that is unfortunate. I was hoping it would just need to be applied to a cruise by then, not depart by then. 

Because of the BOGO nonsense, according to royal my mother paid much more for our last cruise then my son. So her FCC is for much more then him. In reality, I split the cost 50/50 with her. 

And she is not going on our April cruise, so we can’t use it there.  She is traveling elsewhere that week.

And we were planning on a land trip to Paris for next summer.  Not a cruise. 

I guess we may just end up losing the credit. 

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I should also point out that FCC can not be used to pay the deposit of a new booking.  

FCC has to be applied to a booked cruise even if they apply it at the same time you create the booking.  A cruise booking doesn't exist until the deposit has been paid. 

Trying to use FCC to pay the deposit is like putting the cart in front of the horse, it doesn't work.

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