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Mr. Candyman

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  1. A TA told me that Royal is allowing a one-time name change for Covid-19 related FCC's and I had already known that the Resolution department was allowing FCC to be moved around. There, they are reviewing the distribution of funds on a case by case basis if there are inequities. Unfortunately, many don't know to request or push for it because the first CSR that answers usually isn't going to do anything.
  2. Unless they extend it, I believe the current cruise planner prices are good thru April 27th
  3. I was just alerted that it just went down to $49 for our September Symphony sailing....I was so not expecting to see $40's again
  4. Let me first say that FCC rules and policies are constantly changing and catered towards certain situations so what worked for one-person last month may not be the same for someone else; therefore expect to hear different answers. No matter what, any FCC can never be used towards OBC. Royal offered (in the 2nd and 3rd rounds of cancellation) 125% OBC for cruise planner purchases made for the cancelled sailings. In both of those instances, it had to be to accepted by a certain date or it would be automatically refunded back to you. I believe in your case, your deposits will be refunded back to you after your FCC has been applied to the sailing. Any amounts left over after that will be reissued as a new FCC but only after the sailing has been completed. I hope this clears up some of the confusion.
  5. Don't forget, in the second round of cancellations they were offering 125% FCC on cruise planner purchases. If that is still offered in the next round and you can cancel beforehand you won't be able to take advantage of it. '
  6. I don't know if anyone noticed but Royal has sweetened the 125% FCC offer by extending it to cruise planner purchases as well. It's on the website under this latest update. My guess is it's so that people are more reluctant on requesting a full refund: Or, if you prefer the lower value in a full refund, we’re happy to process this for you. Given how fluid this situation is, and the opportunity to use the extra credit being offered, you have plenty of time to make up your mind. You have until December 31st, 2021 to request a refund. • Please contact us to start the refund process, if you’re willing to give up the higher value of your 125% Future Cruise Credit. • We’ll then deactivate your Future Cruise Credit and process your refund to your original form(s) of payment, which will include any non-refundable deposits. • To avoid waiting on the phone to cancel, please click here and we will get the process started for you. • You can expect to receive your refund 30 days after you submit your request. • Please note: If you used a Cruise with Confidence certificate on this sailing, and you request a refund instead, we’ll refund any NEW funds paid above the certificate amount, and we’ll reinstate your original Cruise with Confidence certificate. If you purchased Cruise Planner Items: • You can opt-in to receive an Onboard Credit in the value of 125% of the total Cruise Planner purchases on your reservation. ◦ Click here to request your higher value credit. You can only take advantage of this offer through April 8th, 2020. • If we don’t hear from you on or before April 8th, 2020, your Cruise Planner purchases will be automatically refunded.
  7. When it happened to us I didn't want to fiddle with, plus I didn't think I had an option, so I had planned out another cruise to include all of us again.
  8. If their address was posted that tree would be cleared of any toilet paper in 30 minutes
  9. A decision had to be made between beer and toilet paper...... I guess the beer won!!
  10. I'm not the expert and someone will correct me if I'm wrong but this is the way I understand it to work
  11. That's where my uncertainty comes from. It's definitely stated in the terms for the CWC offer but not really clear with the 125% deal.
  12. Just when I think I have a grasp I second guess myself. If FCC is being issued for sailings until December 31, 2021, does that mean the sailing needs to be booked by then (meaning I can pick a sailing in 2022) or does the sailing need to be completed by 12/31/2021?
  13. I didn't even think of Mario. He'll be okay....He's on land several weeks out the year but I don't think ever for 30 days straight.
  14. I know TA's get their commission via bookings but how does cancellations like this affect them? Do they lose out completely or are they still given commission for initiated the bookings?
  15. I've got a couple of people looking for an agent. Can you post Michelle's or anyone's contact info from MEI?
  16. I logged into cruise planner tonight and saw a listing that i've never seen before. Is this new or have I just not payed attention:
  17. One time for each activity but only once for the length of the cruise
  18. Is there anything in your order history? If for some reason the times are no longer there, I'm pretty sure all the desired times will have been taken. Since they don't really adhere to the selected times (which is why it's so flexible), just pick any time; this way you won't have to stand in the non-reservation line.
  19. I'm never prompted to login so would assume it's always logged in until you physically sign out. Even when closing and reopening the app, it brings me back as being logged in.
  20. I just checked Quantum of the Seas and all the Oasis class ships and so for the only ship that it worked for has been Symphony.
  21. Make sure you got the latest update which came out Thursday. I'll start loading other sailings to confirm but Symphony is one for sure.
  22. It was definitely from the update. I just updated and I'm now am able to see it on other ships. I'm pretty sure the muster stations are already pre-determined by the cabin categories. Plus the location is also listed on the back of your cabin door so I can't see that continually changing.
  23. I'm not sure if this popped up on the latest update but it appears that the app will now show you your muster stations. This was posted in a FB group by Dean Bailey. I would have never known because I'm still too far out to check-in or see my assigned muster station.
  24. Also, if you look at the top of the page next to the order history tab it shows your amount available.
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