Dimension

I have tried to check-in on my desktop along with my work system and both get the same error message.

I have a very interesting problem in which I do not believe that Royal can resolve. I am set to sail on Oasis of the Seas Nov. 3 and check-in has been open now for about 3 weeks. Others on this board have been able to successfully already check in and have been able to select the 1:30 boarding time. I on the other hand cannot even begin the check-in process.
When check-in opened up I was at work and began the process while I was at work. Within Royal's phone app I clicked the check-in button and then was interrupted by a co-worker before even the check-in screen was loaded. While it was still loading on my phone I closed the app. By doing this I evidently locked myself out of the check-in process for if I try to access it from my phone or from my computer I get a message stating that I cannot preform the action. This happened about 3 weeks ago and I waited a week before trying to check-in again. Since I was unable to check in after waiting a week I began to call Royal and informed them of the situation. After being put on hold several times and spending a little over an hour on the phone with them the rep told me that he was going to email tech support to have them look at my account and that someone would call me back from tech support. A week later and still no one called me I called Royal again. This brings us up to this past Monday 8/23. Spoke to another rep about my situation and they informed me that there were no notes about my issue other than I had called in having a check-in problem. I went through the whole explanation of what took place and after 1.5 hours on the phone I was again told that someone would call me back but this rep said that he opened up a ticket with tech support and the ticket would not be closed by their IT department until the issue was resolved. Last night I tried again to check-in but I was still getting the error message. Called Royal again and the rep informed me that no IT ticket was open and that there were no notes about what transpired other than I called in with a check-in problem. I told the rep that the previous one had assured me that a IT ticket was open on my issue. A side note here I was unable to get the IT ticket number from the previous rep for it was for internal use only. Again after spending an hour on the phone with the latest rep he informed me that I was going to wait until some data was uploaded for me to check-in.
I am hopeful that someone on here has ran into this issue and can tell me what I need to tell the Royal rep in order to fix my issue. As I mentioned before I am at the point in which I do not believe that they can fix my issue for the reps are telling me bold face lies about opening tickets with support. I have a sinking feeling that I will just have to show up at the port on boarding day and fill out all my paper port at the port since they are unable to resolve my problem. Any help that anyone can give me to assist in resolving my problem would be GREATLY appreciated.

I sure hope that someone can learn from my experience and only begin checking in if you have the time to fully complete the process. I am afraid that I will not be able to board until 3PM at this point.

Thanks for the suggerstion but as mentioned before I have already tried to log into the site via a computer but it does not work.

I have tried to check-in on my desktop along with my work system and both get the same error message.

With all of the cancellations taking place and no one sailing I have not really been following along very closely to the latest RCL news.  My wife and I were talking about how we do not have a cruise booked for late 2022 so I looked today and found a a cruise that we agreed on. I booked a balcony room for 6 nights on Explorer of the Seas out of Miami for October. I came to the part in which it told me the deposit amount and I was shocked to see that it was $500.
When did the deposits go up from $200 to $500?

Yes, I am aware of the discount when booking on board but it has been so long I am sure I have forgotten how to book onboard.

The deposit vary depending on the length of sailings. Most of my deposits are $450 each ($900 for a couple) because I book cruises that are mainly 9-12 days.
 

I believe that everyone is beyond ready to start cruising again.

The CVS stores in my area are advertising that you can get your test results back in 2-3 days. I figure if I go and get tested exactly 5 days out I should be able to get the results back before I have to travel to the port. This does not leave me much wiggle room since I am sailing out on November 5 and 5 days prior to that date is a Friday. If the labs are not operating over the weekend then I would most likely not get my results back until the day we are scheduled to leave
I will definitely be looking for a rapid test site and following along as to how Royal plans to handle the testing situation.

After reading the article that Matt posted my first thoughts were there is no way that cruising will return this year. Now that the government wants to get involved I am willing to bet that we will start to see the lines announce that all sailing this year are cancelled. Disney has already canceled their sailings until late December so the other major lines will now be shortly behind them in my opinion.
 
-Eric

Curious with your ill towards America if feel the same towards Quebec.  With only 23% of the country's population Quebec accounts for 48% of the Canada's COVID cases. 
Pretty much half of Canada's cases can be found in Quebec.  So what went so wrong in Canada that one region, the largest province with a significant population is such a disaster? 
It's easy to find statistics and focus on them to formulate an opinion.  You paint the entire U.S.A. with one brush yet your own country if painted in the same manner should be feared around the world. 
How about we focus on cruising and leave the statistical and political commentary for other forums?

lol....yup that was a typo. It has been fixed.

I believe that sailings will start back up in November. They will be short 3 - 4 day sailings and the ships will be carrying a limited number of passengers . Pretty much just like MSC is doing it in Italy right now.

From the recent news that is coming out I am starting to believe that cruising on a limited bases might actually start in November. What has started to move my thinking into the positive is the fact that the CDC just came out informing states to start making preparations for a COVID vaccine by early November. If they are publicly making this announcement I am thinking that they are going to let the no sail  order expire the end of October.

I believe that sailings will start back up in November. They will be short 3 - 4 day sailings and the ships will be carrying a limited number of passengers . Pretty much just like MSC is doing it in Italy right now.

From the recent news that is coming out I am starting to believe that cruising on a limited bases might actually start in November. What has started to move my thinking into the positive is the fact that the CDC just came out informing states to start making preparations for a COVID vaccine by early November. If they are publicly making this announcement I am thinking that they are going to let the no sail  order expire the end of October.

I believe that sailings will start back up in November. They will be short 3 - 4 day sailings and the ships will be carrying a limited number of passengers . Pretty much just like MSC is doing it in Italy right now.

From the recent news that is coming out I am starting to believe that cruising on a limited bases might actually start in November. What has started to move my thinking into the positive is the fact that the CDC just came out informing states to start making preparations for a COVID vaccine by early November. If they are publicly making this announcement I am thinking that they are going to let the no sail  order expire the end of October.

It is obvious that I need more coffee.☕?

It is obvious that I need more coffee.☕?

I just checked in for my Nov 4th cruise and the earliest I can board is 2:30 as well. I believe that 2:30 is the earliest anyone will be able to select since they have to a serious deep cleaning now of the rooms.

I just checked in for my Nov 4th cruise and the earliest I can board is 2:30 as well. I believe that 2:30 is the earliest anyone will be able to select since they have to a serious deep cleaning now of the rooms.

I think that the real test will be when schools are back in session. With the President putting a big push on for kids to be physically at schools that will be the real test. If COVID for teachers and parents of the students attending in person classes begin to spike upwards you can easily kiss the 2020 cruise season goodbye. Here in Georgia it appears that most schools are leaning toward a hybrid school year with doing remote the first semester then doing in person classes. I work for a major university and they are planning on having the majority of the classes be in person still. The fall semester starts here in about 4 weeks.

This is the perfect trip in my opinion and if my wife could take that many days off from her business I would love to have do an itinerary like this.