jrey51
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Posts
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jrey51 got a reaction from PhillyLady in A bad experience
So your desired outcome is to have "RC Officer overseeing immigration" of a foreign, sovereign entity, or to have a RCL staff member take custody of your children and separate them from you, while you and your wife remain stuck in a custom's office for an indeterminate about of time?
I understand this was a frustrating experience for you, but I think you may be overestimate the control RCL has over the customs process...
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jrey51 got a reaction from BennyandBo in A bad experience
So your desired outcome is to have "RC Officer overseeing immigration" of a foreign, sovereign entity, or to have a RCL staff member take custody of your children and separate them from you, while you and your wife remain stuck in a custom's office for an indeterminate about of time?
I understand this was a frustrating experience for you, but I think you may be overestimate the control RCL has over the customs process...
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jrey51 got a reaction from tjcruisers in A bad experience
So your desired outcome is to have "RC Officer overseeing immigration" of a foreign, sovereign entity, or to have a RCL staff member take custody of your children and separate them from you, while you and your wife remain stuck in a custom's office for an indeterminate about of time?
I understand this was a frustrating experience for you, but I think you may be overestimate the control RCL has over the customs process...
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jrey51 got a reaction from Baked Alaska in Normal length for refunds?
I am still waiting on a Nov. 18th refund of about $500 CAD.
Their terms and conditions for beverage package refunds says it should take about 3 business days. Email so 10-14 business days. I reached out to Customer Support yesterday, and they said it would be another 5-7 days.
I am not necessarily recommending this for everyone, but I disputed the charge with AMEX and they refunded me immediately. I am fine with a delay, but this looks like a widespread internal issue with no clear timeline for a resolution, and is a violation of their own T&Cs. Might be an option for others, especially if it's a significant amount and/or you need the cash flow to pay for repriced purchases.
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jrey51 got a reaction from AdvanceTripper in Alaska - Inside Passage Sailing, or Sitka?
Sitka was probably my favourite port.
I think inside passage is nice, but honestly most of the cruise (and especially the ports) is scenic. Personally, I'd rather do Sitka, and then do a wildlife excursion there (whale watching, etc.)
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jrey51 got a reaction from foxrunner in Alaska - Inside Passage Sailing, or Sitka?
Sitka was probably my favourite port.
I think inside passage is nice, but honestly most of the cruise (and especially the ports) is scenic. Personally, I'd rather do Sitka, and then do a wildlife excursion there (whale watching, etc.)
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jrey51 got a reaction from RCIfan1912 in Buy The Key then Royal Up / upgraded to Sky Class Suite. What Happened ?
Depends how late you upgrade, but you can cancel almost anything booked in cruise planner prior to departure (I think 24 hours before, but not 100% on the window).
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jrey51 got a reaction from ChessE4 in Do we need Canadian dollars.
Canadian here, from Vancouver.
99% of places will take credit cards, including taxis, etc. - that is your easiest bet.
If you prefer cash, a lot of places (especially near the port) will accept $USD, but probably not at a great rate (sometimes just at par, ie. you're losing about 30%).
There are a very small number of places that might be Canadian cash only, namely some food carts. But that is rare, especially post-COVID, and unlikely to be consequential.
My suggestion would be to just use your credit card for most things, and bring a small amount of CDN cash just in case.
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jrey51 got a reaction from Aron_Ross in Quantum of the Seas vs Ovation of the Seas
I just got off the Quantum. There are some hints it was previously in a Chinese market (bilingual signs in some places for example), but otherwise it's pretty much the same. Dining and entertainment were standard/NA targeted. Ex. I think it previously had a hotpot-type restaurant on the pool deck; that was converted to a fairly standard snack stand with chicken fingers, etc.
North Star had a free option you could book one time per/sailing, and then a few paid/premium options (usually during best port times, during inside passage, etc.).
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jrey51 reacted to twangster in Quantum Menus/Cruise Compass
Cruise compass will be posted once cruise is over.
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jrey51 got a reaction from PPPJJ-GCVAB in random credit from royal
RCL is having some major tech issues.
We had a sudden OBC credit of $300. I flagged it with them and they removed part of it (left around $62??), then added another $100 as an apology.
But, immediately after, I started getting emails saying I owed them an outstanding balance of $92 for my on-board purchases. They re-assured me it was just an error and I didn't need to worry.
Sure enough....my drink package got cancelled because "I didn't pay". Now I am getting the emails again, and am pretty sure I am going to lose my excursions next while they "look into it".
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jrey51 got a reaction from WAAAYTOOO in random credit from royal
RCL is having some major tech issues.
We had a sudden OBC credit of $300. I flagged it with them and they removed part of it (left around $62??), then added another $100 as an apology.
But, immediately after, I started getting emails saying I owed them an outstanding balance of $92 for my on-board purchases. They re-assured me it was just an error and I didn't need to worry.
Sure enough....my drink package got cancelled because "I didn't pay". Now I am getting the emails again, and am pretty sure I am going to lose my excursions next while they "look into it".
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jrey51 got a reaction from Pattycruise in Reprice on Sold Out Cabin?
@peytonheadI got a refund of the difference! Which is better than I asked for. I was just hoping for OBC, since I was after final payment, but I guess my TA worked some magic. So, I moved to a better room class (same category) and am getting a refund of about $350 CAD.
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jrey51 got a reaction from LCWind in Reprice on Sold Out Cabin?
@peytonheadI got a refund of the difference! Which is better than I asked for. I was just hoping for OBC, since I was after final payment, but I guess my TA worked some magic. So, I moved to a better room class (same category) and am getting a refund of about $350 CAD.
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jrey51 got a reaction from WAAAYTOOO in Reprice on Sold Out Cabin?
@peytonheadI got a refund of the difference! Which is better than I asked for. I was just hoping for OBC, since I was after final payment, but I guess my TA worked some magic. So, I moved to a better room class (same category) and am getting a refund of about $350 CAD.
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jrey51 got a reaction from WAAAYTOOO in Royal Cancelled My Reservation for no reason
This happened to me actually, or rather to my TA, a couple months ago. Called in for a fairly routine re-price, and agent ended up cancelling my booking (plus as on-board purchases - drinks, excursions, etc.).
Look weeks to sort out, and was especially frustrated since some on the excursions I had were now sold out. But, eventually TA got it all sorted and got me some hefty OBC to compensate.
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jrey51 got a reaction from WAAAYTOOO in Reprice on Sold Out Cabin?
Current outcome is I've been on hold with CostcoTravel for 90 minutes haha
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jrey51 got a reaction from WAAAYTOOO in Price Drop Flex
@WAAAYTOOOthis is great - thank you so much!
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jrey51 got a reaction from WAAAYTOOO in FCC Refund?
@WAAAYTOOO this is very helpful, thanks so much!
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jrey51 got a reaction from WannaCruise in Lift & Shift Blackout Exemption
@WannaCruise whoops - that should have read Dec. 26, 2021. Got mixed up going January to December since it's the same calendar year still.