Royal Caribbean's use of iPads highlighted in Information Week

In:
10 Feb 2012

Royal Caribbean introduced iPads in every stateroom aboard Splendour of the Seas last year and it's got the IT world talking.  Royal Caribbean was mentioned in Information Week magazine as utilizing tablet computing for business.

One use for tablets is for companies to put them in the hands of their customers, which is what Royal Caribbean is doing on its most recently remodeled cruise ship. Here we're not talking about creating a tablet app for customers, but actually giving them a device to use. A related customer use is encouraging tablet use while they're at your venue, whether it's a resort, baseball game, restaurant, or retail store.

Royal Caribbean this month will put iPads in every stateroom of its revitalized Splendour of the Seas cruise ship. Guests can check daily activities on the ship, book shore excursions, and receive personalized promotions from Royal Caribbean, based on analytics the company runs in real time during a cruise. Royal Caribbean has used interactive TVs to provide that kind of information, but iPads are a more intuitive and enjoyable way for guests to receive it, says CIO Bill Martin.

Royal Caribbean protests new tourism tax in Spain

In:
09 Feb 2012

Royal Caribbean is joining other cruise lines in protesting a new tourist tax that is about to go into effect in Spain.  The new tax would charge cruise operators the same rate of 2.5 Euros that is currently charged to tourists staying in 5 star hotels for every passenger.  

The cruise lines argue it isn't fair since all passengers on the ship will be subject to the same rate as those staying at a 5 star hotel, when clearly not all passengers are in the same type of accommodations.

Francisco Reddel, port manager Mediterranean and Middle East Operations of Royal Caribbean was at the Balearic Cruise Forum 2012 in Palma de Mallorca to join in the chorus of complaints about the new tax law.

Royal Caribbean will soon begin reconstruction of port of Yalta

In:
08 Feb 2012

Reconstruction of the port of Yalta, Ukraine will begin after it is approved by the Ukraine Law of Sea Ports.  Vice-Premier of Ukraine - Infrastructure Minister Borys Kolesnikov expects this to happen sometime next month as he was speaking at a press conference in Simferopol.

"This is a technical problem. In order to move quickly, you need to pass a law on seaports that will guarantee the rights of investors, " said Boris Kolesnikov. He added: " The law is already in Parliament, on the whole procedure will take about 25-30 days, then return the draft to Royal Caribbean.  

 Royal Caribbean has previously shown a great deal of interest in revitalizing the ports of Yalta and Sevastopol.  Royal Caribbean is looking to compete with other cruise lines for the Black Sea cruise market.  Improving the ports is expected to involve improving the infrastructure of the ports as well as building new restaurants, hotels and other facilities nearby.

Royal Caribbean will send two ships to Brazil for summer 2012-2013

In:
08 Feb 2012

Royal Caribbean is planning on sending Splendour of the Seas to Brazil for the Brazilian summer season, starting in December 2012.

Splendour of the Seas will arrive in December 2012 and remain in Brazil for the longest season ever, until April 2013.  

Vision of the Seas will also offer cruises from Brazil, with 10 and 11 night itineraries to the Caribbean between November 2012 and March 2013.

 

 

Royal Caribbean announces second Royal 5K race

In:
07 Feb 2012

Royal Caribbean is bringing back the Royal 5K race this year and will take place twice.  First,  the event will take place in Falmouth, Jamaica in April 2012 aboard the Allure of the Seas.  Next, in December 2012, Royal Caribbean will hold the Royal 5K in Philipsburg, St. Maarten, onboard Oasis of the Seas. 

These cruises that include the Royal 5K race will also offer passengers other activities including

  • Private meet-and-greet sessions with high-profile racing athletes
  • Seminars and lectures with high-profile athletes
  • Personal training tips from experts
  • Speed tests onboard the track on your ship
  • A chance to win prizes, including a grand prize trip to ESPN headquarters

The Royal 5K package price is $25.  

The first Royal 5K was held back in December 2010 in St. Maarten.

How to avoid getting norovirus on your cruise

In:
07 Feb 2012

Recently another Royal Caribbean ship was affected by a norovirus outbreak, where many passengers became very sick.  Over the years we've heard reports of outbreaks on other ships but there are definite precautions you can take to avoid getting sick yourself.

What is norovirus?

Norovirus is a virus that causes acute gastroenteritis.  This means people will have symptoms like diarrhea, vomiting, and stomach pain.

Noroviruses spread from person to person, through contaminated food or water, and by touching contaminated surfaces. Norovirus is recognized as the leading cause of foodborne-disease outbreaks in the United States. Outbreaks can happen to people of all ages and in a variety of settings.

How to prevent contracting norovirus

Norovirus is commonly contracted by

  • Eating food or drinking liquids that are contaminated with norovirus (someone gets stool or vomit on their hands, then touches food or drink).
  • Touching surfaces or objects contaminated with norovirus and then putting your hand or fingers in your mouth.
  • Having direct contact with a person who is infected with norovirus (for example, when caring for someone with norovirus or sharing foods or eating utensils with them).

Generally speaking, people with norovirus illness are contagious from the moment they begin feeling sick until at least 3 days after they recover.

You can prevent getting sick by

  • Washing your hands, especially after using the restrooms and before eating or preparing food. 
  • Avoid shaking hands during outbreaks.
  • Do not prepare food for others if you become sick for up to 3 days after becoming sick.
  • Wash laundry that may be contaminated with vomit or stool.

Police investigating suicide aboard Allure of the Seas

In:
06 Feb 2012

Bahamas police are investigating an apparent suicide of a British man on Royal Caribbean's Allure of the Seas that occurred this past Friday.  This investigation is related to the incident first reported about a man who fell off the ship.

Police report that at 7:10am while aboard Allure of the Seas, the man committed suicide while the ship was off the coast of Cozumel, Mexico.

American Federal agents are assisting the police in the Bahamas, including Superintendent Paul Rolle, Head of the Central Detective Unit, along with officers from the Broward County Sheriff's Office and Customs and Border Protection.

"We do not have much information we can share with the public at this point. All we know is a British man is dead and it may or may not have been suicide. We are still conducting our on scene investigations and interviewing eyewitness. We are being assisted by other law enforcement agencies and expect to wrap up our investigations shortly. At that time, I will provide an update," he said.

Royal Caribbean issued a statement said the 30-year-old fell from the balcony of his stateroom on Deck 11.  The statement also said, "The ship made multiple public announcements and began a complete search of the ship, in efforts to locate the guest. When the guest did not respond to the pages and was not found onboard, the captain alerted the local authorities of the situation."

The victim suffered serious injuries and was declared dead at the scene.

Five Royal Caribbean ships make best cruise ships for families list

In:
06 Feb 2012

The Today Show Travel listed their favorite cruise ships for families and five of Royal Caribbean's newest ships made the list.

First up is Oasis of the Seas and Allure of the Seas.  The sheer number of amenities are notes for fun things for kids.

The two largest ships at sea each have pretty much everything you need to entertain the kids: a sprawling H2O Zone water park, a pair of rock-climbing walls, a miniature golf course, two surfing simulators, a basketball court, an ice-skating rink, and a hand-carved wooden carousel.

The Freedom-Class ships were also mentioned, including Freedom of the Seas, Liberty of the Seas and Independence of the Seas.

Aside from a huge playroom and video arcade aboard the Freedom-class ships, kids can't enough of the H2O water park, rock-climbing wall, ice-skating rink, surfing simulator, mini golf course, and basketball court. Kids of all ages love the Ben & Jerry's ice-cream parlor and the Johnny Rockets diner on board for burgers, fries and milkshakes (both venues at an extra charge).

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