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Here's what Royal Caribbean will require guests to do for first cruises back in Singapore

In:
23 Nov 2020

Royal Caribbean is about to restart cruises again with Quantum of the Seas in Singapore, and we have our first look at what guests can expect onboard.

The first Quantum of the Seas sailings will depart in early December, and guests booked on December cruises have received an email from the cruise line with what to expect on embarkation day.

Past cruisers may recognize these emails, but with the new health regulations and protocols, there are some big changes outlined.

Here is a look at everything the cruise line recommends you do. The full email is included at the bottom of this article.

Take a COVID-19 test before the cruise

Testing is a major component to Royal Caribbean's multi-faceted approach to keeping everyone safe on a cruise, and you will need to take a test before you arrive.

Royal Caribbean says every guest must get a rtPCR SARS-CoV-2 test (between 24 hours and 3 days before your cruise), and bring your negative test result with you on embarkation day.

There will also be additional health questions to answer on the app before you sail.

According to Royal Caribbean, the cost of a SARS-CoV-2 test is included in your cruise fare for sailings departing on or before January 30, 2021 from Singapore.

Contact tracing app or token required

Anyone going on Quantum of the Seas will need to have either downloaded a contact tracing app on their phone, or collected a token.

Guests have the choice of downloading the  TraceTogether app or collected the TraceTogether (TT) token in order to board the ship.

Passengers without either will not be allowed to board the ship.

Please note that children below 7 years old are exempted and are not required to have the TT Token or app with them.

Introducing the Tracelet

Royal Caribbean trademarked something called a "tracelet" in October, and it is now confirmed as a contact tracing wristband.

In the cruise terminal you will be provided a Tracelet, which is a wrist wearable that will help us with contact tracing onboard.

Just like your SeaPass card you should have your Tracelet and your TT Token/ turn on the TraceTogether app on you at all times throughout your sail with us.

Check-in times matter

In the past, check-in times were more suggestions, but it looks like the cruise line will enforce them now.

Royal Caribbean says for the best check-in and boarding experience, be sure to arrive only during your pre-selected check-in/wellness screening time with your entire traveling party.

Your check-in appointment is dedicated for your screening, so arriving earlier will have you turned away until your time.

App will be super important

Royal Caribbean's smart phone app is going to be incredibly important, as it allows for less hand-to-hand contact between guests and crew.

In addition to enhanced onboard sanitation, the app will be how you make reservations for all dining, shore excursion, activity, and entertainment.

In addition, the app will be how you conduct the onboard safety drill. This must be done before the ship sails and is required of all guests.

Stay tuned for live coverage from Quantum of the Seas!

Many cruise fans are excited to see the first Royal Caribbean cruise ship sail soon, and RoyalCaribbeanBlog.com has teamed up with the Singapore Cruise Society to bring you updates from the first sailings.

Singapore Cruise Society is the leading cruising blog and community in Southeast Asia, and they will be on the first Quantum of the Seas sailings in December.  RoyalCaribbeanBlog will be one of the exclusive partners sharing photos and updates from onboard Quantum of the Seas to showcase what the first cruises back are all about.

Demand for new Royal Caribbean cruises in Singapore "exceeded expectations"

In:
13 Oct 2020

It has been less than a week since Royal Caribbean announced its first cruise ship would restart cruises in Singapore, and demand for these sailings is already off to a great start.

The Strait Times reports while Royal Caribbean has not provided exact booking numbers, demand has "exceeded expectations".

Royal Caribbean will begin sailing with Quantum of the Seas on cruises with no port stops, which are also limited to residents of Singapore. These 3- and 4-night sailings begin on December 1, 2020 from Singapore.

The cruise line did confirm that demand for these new sailings are up 500% compared to the previous two weeks, and the first sailing on Quantum of the Seas is almost sold out.

Royal Caribbean Managing Director, Asia Pacific, Angie Stephen, believes the new bookings reflect the public's "pent-up desire to travel".

She said the four-night cruise sailing every Thursday evening is particularly attractive, as guests need to take only a day off from work on Friday to enjoy a long weekend on the cruise.

Royal Caribbean has received permission from the Singapore government to conduct these sailings, which are pilot cruises that must meet all requirements and guidelines for safe cruising.

These first Quantum of the Seas cruises are round-trip cruises from Singapore with no port stops.  They are also sailing at reduced capacity of up to 50%, and open to only residents of Singapore.

When cruises resume in Singapore, a variety of comprehensive new health protocols will be implemented onboard Quantum of the Seas including:

  • Testing and screening
  • Upgraded Heating, Ventilation and Air Conditioning (HVAC) systems that enhance filtration
  • Stringent cleaning practices
  • Reduced capacities for greater physical distancing
  • Expert medical care and onboard facilities

These protocols will continuously be evaluated and enhanced as new procedures and advancements in technology become available. 

The first sailing on Quantum of the Seas on December 1 is capped at about 1,000 guests.

Royal Caribbean to begin charging for select signature attractions on Singapore sailings

In:
15 Jul 2019

Guests sailing on Royal Caribbean roundtrip sailings from Singapore beginning November 16, 2019 will find fees for some signature attractions onboard. Nine-night or longer and repositioning sailings are excluded.

 

Royal Caribbean will begin charging for North Star and Ripcode by iFly features as a mean of improving, "the guest experience by minimizing wait times and no show reservations".

Guests will be able to purchase tickets for these activities on Cruise Planner. The costs for these features onboard Quantum of the Seas’ Singapore departures will be:

  • Ripcord by iFly: $29 pp USD
  • North Star: $12 adults pp USD / $8 child pp USD (up to 11 years)
  • Bumper Cars: Complimentary (with option to upgrade to Express Lane for $5 pp USD)
    • Please Note: Express Lane option is to be paid onboard at the Seaplex/Bumper Car area

Royal Caribbean has been charging for North Star and Ripcord by iFly on Quantum of the Seas in China since 2015.

Royal Caribbean opens bookings for 2020 sailings on Voyager of the Seas

In:
22 May 2019

Royal Caribbean has opened bookings for Voyager of the Seas 2020 sailings from Singapore.

Voyager of the Seas will offer a short season from Singapore, between May 2020 and June 2020 to destinations in Malaysia, Thailand and Vietnam.

At the conclusion of her season, Voyager of the Seas will re-position to Hong Kong, China.

You can view all the 2020 Singapore sailings on Voyager of the Seas.

Royal Caribbean extends Singapore season for Quantum of the Seas in 2021

In:
21 May 2019

Royal Caribbean announced today it will add a new homeporting season in Singapore for Quantum of the Seas, sailing in the region until April 2021. The additional season
of seven months will be the cruise line’s longest ever Singapore deployment for a Quantum class ship.

Quantum of the Seas is scheduled to return to Singapore in November 2019. She will offer 34 sailings during the six months from November 2019 to April 2020. The ship will then return for a longer season in October 2020, with a total of 40 sailings over seven months till April 2021.

Royal Caribbean’s Senior Vice President International, Gavin Smith, said that the commitment to bring in two of Royal Caribbean’s largest and most innovative ships in 2019 alone, along with the decision to sustain the presence of a Quantum Class ship in the region till 2021, underscores Royal Caribbean’s confidence in the region’s thriving cruise industry,
with Singapore playing a major role as a cruise hub.

“Royal Caribbean has big ambitions for Asia – and Singapore sits at the heart of our growth in this region. The additional homeporting of Quantum of the Seas in the 2020/21 season announced today will add some 180,000 guests to the Singapore cruising scene, and we are excited for them to experience our world-class, innovative ships.

“2019 also marks a new era for cruising for both Royal Caribbean and the region. We celebrate our 50 th anniversary as a global brand, and ships like Spectrum of the Seas and our
additional capacity with Quantum of the Seas here shows that we are poised to ride on Asia’s astounding growth. Singapore plays an important role as one of the region’s most significant cruise destinations, and we look forward to growing the cruise industry here and in the region.”

Royal Caribbean announces new head of sales for Singapore

In:
26 Jan 2019

Royal Caribbean Cruises Ltd. announced Josh Wen as the new head of Singapore trade sales, in addition to his title of Head of Sales of Asia Pacific.

Royal Caribbean made the announcement at the company Chinese New Year appreciation dinner for trade partners in Singapore at Grand Hyatt on the evening of Friday, January 25.

Wen, who has been with Royal Caribbean for three and a half years, will now handle a total of 15 markets in the region for trade sales, namely Bangladesh, Brunei, India, Indonesia, Japan, Korea, Malaysia, Myanmar, Pakistan, Singapore, Sri Lanka, Taiwan, Thailand, The Philippines and Vietnam.  He was previously with the Fast Moving Consumer Goods industry in trade strategy and management.  Wen is taking over the Singapore role from Mona Foo, Head of Business Development, who will now focus on corporate sales and operations in Asia.

Stephen also thanked the trade partners for their strong support in the past year that has contributed to the global success of the Royal Caribbean International brand. “Your efforts have put us in a strong position to launch our 50th anniversary this year.  Royal Caribbean is in an exciting time of transformation with the arrival of two Quantum Class ships here including the new Spectrum of the Seas, new itineraries and drydock projects coming up.  So the newly expanded team will work even more closely with all of you for a successful year ahead.”

In her announcement to over 200 invitees at the event, Angie Stephen, Managing Director, Asia Pacific said, “Trade and distribution will now be under one team with a unified focus. It’s a great opportunity for synergy, strategy and collaboration in driving even better results across the region.  With Josh’s expertise in handling multiple markets in Asia, I’m confident that he and his team will be a great asset and support for our partners in building up their business for the next decade.” 

Royal Caribbean Asia opens contest to Singaporean youths to reimagine the future of cruising

In:
31 Jul 2018

Royal Caribbean Asia is calling out to budding designers to submit their vision of a cruise ship of the future in its first ever nationwide design competition, and stand a chance to win cruise holidays and cash prizes up to SGD $5,000

Open to tertiary students nationwide till September 28, Royal Caribbean’s ‘Brainwaves: Reimagining the Future of Cruising’ invites contestants to conceptualise and develop never before seen, innovative ideas for a cruise ship that would appeal to the next generation. Submissions need to showcase futuristic features covering the three key aspects of a cruise holiday – entertainment, activities and accommodation..

Royal Caribbean’s Managing Director, Asia-Pacific, Angie Stephen said, “Cruising has transformed well beyond the basic pools, buffet restaurants and theatres. Skydiving at sea, robotic bartenders, virtual balconies and smart features are just a few of the latest innovations you can expect today from a Royal Caribbean cruise, and we believe nothing is impossible when it comes to the holiday of the future.”

“Which is why with Brainwaves, we are excited to see what the youths of today can come up with in terms of innovative and creative features, and showcase where their imagination can take them when it comes to the cruise holiday of tomorrow.  Our ship is their canvas.”

The inaugural competition has also appointed local architect and TV host, Khairudin Saharom, as Brainwaves’ ambassador and face of the competition. Mr Khairudin will also be part of the final judging panel to determine the winning design.

From all the submissions, five finalists will be selected to go forward in pitching their ideas before a judging panel consisting of Royal Caribbean’s senior management and Mr Khairudin on 15 October. The Grand Prize will feature an Asian cruise for two on Royal Caribbean’s upcoming new ship Spectrum of the Seas and a SGD$ 5,000 cash prize.

To find out more, visit www.brainwavessg.com for competition details.

Royal Caribbean's Voyager of the Seas returns to Singapore for longest season yet

In:
30 Apr 2018

Royal Caribbean's Voyager of the Seas arrived in Singapore to begin her longest-running Southeast Asia cruise season ever.  Voyager of the Seas will call Singapore home from April 2018 through June 2019.

She will be offering as many as 90 sailings of 3 to 9 nights from Singapore to a variety of popular regional destinations.

Voyager of the Seas’ itineraries that start from Singapore for this period include:

  • 3-night weekend cruise to Penang/ Kuala Lumpur (Port Klang)
  • 4-night cruise to Penang/Kuala Lumpur (Port Klang) and Phuket
  • 5-night cruise to Kuala Lumpur (Port Klang), Penang and Phuket
  • 5-night cruise to Bangkok (Laem Chabang) with an overnight stay
  • 7-night cruise to Kuala Lumpur (Port Klang), Penang, Langkawi and Phuket (with an overnight stay)

Royal Caribbean to homeport Quantum of the Seas in Singapore in 2019-2020

In:
10 Apr 2018

Royal Caribbean announced Quantum of the Seas will call Singapore home for six months in 2019-2020.

Prior to her arrival in Singapore, Quantum of the Seas will be revitalised in a multi-million dollar project that will see the ship refreshed and upgraded.

Her itineraries include 4-night cruises to Penang or Phuket, 5-night cruises to Kuala Lumpur (Port Klang), Penang and Phuket, a 7-night cruise to Kuala Lumpur (Port Klang), Penang and Phuket (with an overnight) and a 7-night cruise to Bangkok (Laem Chabang) (with an overnight) and Ho Chi Minh City..

Over her 34 sailings during the six months from November 2019 to April 2020, Quantum of the Seas is expected to add some 150,000 guests to the Singapore cruising scene.

President and CEO of Royal Caribbean International, Mr. Michael Bayley, said that the commitment to bring in bigger and better ships like Quantum of the Seas demonstrates Royal Caribbean’s confidence in the region to continue experiencing record-breaking growth.

“The Asian cruise market has seen tremendous growth over the last few years, and Singapore has been leading growth as one of the most significant cruise destinations and cruise source markets in the region,” said Mr. Bayley.

He added, “In response to the strong demand from Singapore and the region, we have decided to bring in longer cruises for Quantum of the Seas’return. The season will feature cruises starting from four nights and the first ever 7-night round trip cruises on a Quantum Class ship here. With this ground-breaking itinerary design for the Asian cruise market, our guests will get the opportunity to enjoy a more comprehensive Quantum Class experience and take in more of what this amazing ship has to offer.”

Royal Caribbean welcomes its millionth guest from Singapore

In:
22 Jan 2018

Royal Caribbean welcomed its one millionth guests sailing from Singapore, marking a milestone for the cruise line's 11 years of sailing history in Asia.

Singaporean Mr Wong Sin Fatt (王信發), 52, boarded Royal Caribbean’s Mariner of the Seas earlier this afternoon in full surprise as he was welcomed and cheered by Royal Caribbean crew and staff in the millionth guest countdown at the ship’s gangway. To celebrate, Mr. Wong was taken to the ship's Viking Crown lounge, where both the ship’s Captain Claus Andersen and Mr Sean Treacy, Managing Director, Asia Pacific of Royal Caribbean Cruises Ltd. presented to Mr Wong the millionth guest prize package worth over US$2,400.

Mr Wong can look forward to a free cruise holiday for him and his sibling in his stateroom for his current 4-night Penang & Phuket Cruise sponsored by Royal Caribbean, plus VIP treatment for both. In addition, the cruise line is treating both of them to onboard credit of US$300 which they can spend on for instance specialty dining, shore excursions, shopping and even the special behind-the-scenes tour. Mr Wong also receives a cruise certificate worth US$1,000 for his next cruise holiday.

“This definitely made my holiday knowing that I’m the millionth guest for Royal Caribbean! This is my first time with Royal Caribbean, but never dreamt of winning something like this. My sister wanted a different holiday experience for the whole family, and I’m really excited about my prize that I’m sharing with my family with me here,” said Mr Wong, who is travelling with his family of eight for a vacation.

Mr Treacy said, “We have been looking forward to this day to welcome our millionth guest and thanking him in a big ‘Royal’ way. Crossing this milestone in a span of 10 years here represents a true achievement for us, and this would not have been possible without the strong support of all our guests and key stakeholders including the Singapore Tourism Board and Changi Airport Group which partner us on fly-cruise marketing, as well as the two cruise terminals in Singapore.

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