Royal Caribbean website

Royal Caribbean adds Future Cruise Credit redemption options to website bookings

In:
28Apr2020

With thousands of cruisers receiving Future Cruise Credits to use due to canceled sailings, Royal Caribbean has added new options to its cruise booking process to simplify redeeming a Future Cruise Credit.

The new feature on RoyalCaribbean.com makes it easy for guests to apply the credit in multiple ways for new and existing bookings – for example, upgrading the stateroom, paying off existing bookings, or towards bookings already paid-in-full (receiving a statement credit). 

The online functionality introduced today provides a little extra flexibility to guests – redeeming FCC can be done in two clicks from the homepage, meaning no need to call.  The function is now front-and-center on RoyalCaribbean.com for guests, as well as within CruisingPower.com for travel partners, who continue to support their clients. 

When making a booking via Royal Caribbean's website, there is now a new option at checkout to redeem a Future Cruise Credit.

Similar to using a gift certificate at a retail website, below the credit card information is an option redeem a Future Cruise Credit.

In addition to the the option during the checkout process, Royal Caribbean's website main menu includes a link to redeem a Cruise Credit.

Once you go to that link, a self-service page provides another way to redeem the credits.

It should be noted that travel agents can also redeem Future Cruise Credits as well, and can help bypass these steps and save time for guests.

Thanks to Allen Agor for alerting us to this change.

Spotted: Online folio for past Royal Caribbean cruises

In:
22Mar2020

It appears seeing how much you spent onboard a Royal Caribbean cruise in the future may become a lot easier, especially if you lose that Cruise Summary after your cruise is over.

RoyalCaribbeanBlog reader twangster returned home from the transatlantic Allure of the Seas cruise to discover Royal Caribbean's website shows his folio available to view online.

 

At the end of a cruise, a summary of all charges, credits and purchases is delivered to each guest's stateroom door so guests can take it with them off the ship.  In recent years, the folio has even been emailed to guests.  With this new option, there is a third way of retrieving a summary of onboard spending.

The feature appears to be not available on all sailings yet. In fact, none of my 2020 Royal Caribbean sailings show up with the option to view the folio.

Royal Caribbean has been steadily adding more features to its website, Cruise Planner site and app

Some recently added new features include the ability to filter for just Kids Sail Free dates, adding custom events to the Cruise Planner, and easier ability to find connecting staterooms.

Royal Caribbean adds Kids Sail Free filter to website search

In:
24Jun2019

Finding all the sailings that qualify for Royal Caribbean's super-popular Kids Sail Free deal just got easier with a recent update to their website that added a Kids Sail Free filter to the cruise search.

RoyalCaribbeanBlog reader FionaMG noticed a new filter that has been added to the site search to quickly narrow the search results to only show sailings that qualify for the Kids Sail Free offer.

To use the filter, simply go to the "Find A Cruise" option and select it to refine the results shown.

For more details on Kids Sail Free dates, terms and conditions, refer to our Kids Sail Free guide.

Royal Caribbean adds connecting room feature to website search

In:
07May2019

Royal Caribbean has updated its website to offer a new connecting rooms feature to its cruise search.

RoyalCaribbeanBlog reader WannaCruise spotted the new feature that was added to Royal Caribbean's website. To activate the feature, simply search for more than one room and the "Include connecting rooms" option will appear.

The new option makes it easier for families and groups to get rooms that have a common door between the rooms, which provides more space and an additional bathroom.

Up until now, there was no simple way to find connecting rooms on the website other than consulting deck plans to find available rooms.  

Royal Caribbean website maintenance window scheduled for October 7

In:
05Oct2018

A heads up for anyone looking to use the Royal Caribbean website, as a maintenance downtime window has been scheduled for much of Sunday, October 7th.

Royal Caribbean has advised us that this weekend, from midnight Saturday until 6 pm Sunday evening, the Royal Caribbean website will be down.

Royal Caribbean says the downtime is for standard maintenance.

Royal Caribbean updates website with new look to booking engine

In:
31Aug2017

Royal Caribbean has updated the look to the part of its website where visitors can book their cruise.

The updated look makes quickly comparing prices between different sailings simpler, as users can click between different sail dates and see pricing without leaving the search result page.

Do you like the new design for the cruise booking engine? Share your thoughts in the comments!