Veronica Michelle Posted April 24 Report Share Posted April 24 Can we request the unused onboard credits from our credit card redemption to be refunded to us as a statement credit into our Royal Caribbean credit card? Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted April 24 Report Share Posted April 24 I don't believe so. But I get any unused back as cash in the casino. I'm terrible at explaining how it's done, but someone brighter than I may explain it. Quote Link to comment Share on other sites More sharing options...
ChessE4 Posted April 24 Report Share Posted April 24 In my experience, your points OBC will be applied to room charges, including gratuities that weren't prepaid. In addition to cashing out at casino, some cruisers go to guest services to cash out. Now promotional OBC is use it or lose it. It is non-refundable. Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted April 24 Report Share Posted April 24 I thought the credit card OBC was one of the few that would get refunded if it doesn't get used. JustUs275 1 Quote Link to comment Share on other sites More sharing options...
steverk Posted April 24 Report Share Posted April 24 1 hour ago, smokeybandit said: I thought the credit card OBC was one of the few that would get refunded if it doesn't get used. I don't think it is refundable. However, you can transfer it to a slot machine in the casino and then cash out. Quote Link to comment Share on other sites More sharing options...
Clear Laker Posted April 24 Report Share Posted April 24 It is refundable cash credit. You can also go to guest services and cash it out at any point of the cruise. Quote Link to comment Share on other sites More sharing options...
BigKarl Posted April 25 Report Share Posted April 25 18 hours ago, smokeybandit said: I thought the credit card OBC was one of the few that would get refunded if it doesn't get used. My RC Mastercard OBC IS refundable. I simply go to guest services on the last evening and any unused credits are treated as cash and has been given to me. I once had a guest services rep. freak out because my cash out was more than $1K. Be careful if you have any promotional OBC (Non Refundable) to use as well as "Refundable" credits because they once used my RC Mastercard credits (Refundable) first and then told me I no longer have any credits I can "cash out" and left my account with $400 uncashable promotional credits. Quote Link to comment Share on other sites More sharing options...
Psycho and Barb Posted April 25 Report Share Posted April 25 On 4/24/2024 at 7:33 AM, smokeybandit said: I thought the credit card OBC was one of the few that would get refunded if it doesn't get used. True. The one and only time we had some OBC left it was from the credit card and it was returned to the CC. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
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