Anonymousone Posted October 17, 2023 Report Share Posted October 17, 2023 So my cruise is November 26th leaving out of Bayonne. NJ. I tried to check in exactly 45 days before the departure date, and have had issues with the APP and Website. On the app it says "CHECK IN HAS CHECKED OUT" PLEASE TRY AGAIN LATER OR COMPLETE CHECK IN AT THE PORT. The website " SORRY THERES BEEN A GLITCH" Now this is my first cruise and im not sure what to do, i called royal and all they said is to keep trying and i have since then. Unistalled the app and reinstalled it and also cleared cookies on my PC browser and even tried a different computer to no avail. Hopefully someone has an answer to this, others on the cruise said they were able to check in. Im paid in full for my trip and packages as well. Quote Link to comment Share on other sites More sharing options...
Matt Posted October 17, 2023 Report Share Posted October 17, 2023 Welcome to the message boards! First thing I would do is force quit your app and then try again. BrianB and RCIfan1912 2 Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted October 17, 2023 Report Share Posted October 17, 2023 I had the same issue this week, checking in for a November Indy cruise. I ended up having to come to the library and check in on a laptop. I absolutely loathe the app. It is far more trouble than it is worth. KJ777 and RCIfan1912 2 Quote Link to comment Share on other sites More sharing options...
ScottD Posted October 17, 2023 Report Share Posted October 17, 2023 This seems to be a widespread issue. I see multiple posts on FB and Reddit about this exact issue, all for cruises that check in this week. Anonymousone and RCIfan1912 1 1 Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted October 17, 2023 Report Share Posted October 17, 2023 1 hour ago, ScottD said: This seems to be a widespread issue. I see multiple posts on FB and Reddit about this exact issue, all for cruises that check in this week. Which, while annoying for sure, should allay some fears by the OP if everyone is impacted and it's not something specific to an individual reservation. ScottD and Anonymousone 1 1 Quote Link to comment Share on other sites More sharing options...
Floatingby Posted October 17, 2023 Report Share Posted October 17, 2023 13 hours ago, Anonymousone said: So my cruise is November 26th leaving out of Bayonne. NJ. I tried to check in exactly 45 days before the departure date, and have had issues with the APP and Website. On the app it says "CHECK IN HAS CHECKED OUT" PLEASE TRY AGAIN LATER OR COMPLETE CHECK IN AT THE PORT. The website " SORRY THERES BEEN A GLITCH" Now this is my first cruise and im not sure what to do, i called royal and all they said is to keep trying and i have since then. Unistalled the app and reinstalled it and also cleared cookies on my PC browser and even tried a different computer to no avail. Hopefully someone has an answer to this, others on the cruise said they were able to check in. Im paid in full for my trip and packages as well. I'm on this sailing as well and was able to check in at the 45 days. One of my friends had an issue and had to log out and then log back in before it would work. Sounds like you may have tried this already. I hope you're able to get it done soon. Anonymousone 1 Quote Link to comment Share on other sites More sharing options...
Anonymousone Posted October 17, 2023 Author Report Share Posted October 17, 2023 Thanks for your feedback, I hope I can get it done. Ima keep trying, I’m trying every pc I can, work, home, friends house lol. Quote Link to comment Share on other sites More sharing options...
FionaMG Posted October 18, 2023 Report Share Posted October 18, 2023 7 hours ago, Anonymousone said: Thanks for your feedback, I hope I can get it done. Ima keep trying, I’m trying every pc I can, work, home, friends house lol. Just thinking out of the box here. Are you travelling with someone else in the same cabin (spouse, parent, friend or whoever)? If so, perhaps they could try to do the check-in under their account. It only needs one person on a booking to do the check-in process as they can check in everyone else on the booking as well. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
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