Elise Parteli Posted May 13, 2023 Report Share Posted May 13, 2023 Question about internet packages. I recently went on a cruise and purchased the internet package. There must have been a glitch at some point and I received a huge AT&T bill. I called ATT and they said I can purchase their $100 package for a month and it’s the same thing. Anyone have experience with this Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted May 13, 2023 Report Share Posted May 13, 2023 Did you put airplane mode on your phone and actually connect to the Voom internet? If you do this, there's no reason to purchase the ATT service. teddy 1 Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted May 13, 2023 Report Share Posted May 13, 2023 Yep, you didn't have your phone in airplane mode Ryan79 1 Quote Link to comment Share on other sites More sharing options...
Ryan79 Posted May 13, 2023 Report Share Posted May 13, 2023 I quick slide into Airplane mode would have saved you a fortune! There was no “glitch” as your phone cannot glitch itself off of Airplane Mode Quote Link to comment Share on other sites More sharing options...
twangster Posted May 13, 2023 Report Share Posted May 13, 2023 21 minutes ago, Ryan79 said: I quick slide into Airplane mode would have saved you a fortune! There was no “glitch” as your phone cannot glitch itself off of Airplane Mode I've seen a phone do it. Especially if you have auto updates on and the phone upgrades anything such as the carrier settings without a full OS upgrade. Mine did this recently. I looked down and ... oh crap! Fortunately TMobile doesn't allow data over cellular@sea, just voice and text. So I had no charges. CruiseGus 1 Quote Link to comment Share on other sites More sharing options...
Geezer Of The Seas Posted May 13, 2023 Report Share Posted May 13, 2023 Never say never.......at least with an Android phone. Last November, my wife and I are sitting on the balcony watching the world go by. Phones were in airplane mode the minute we boarded in Canaveral. My phone was on the table when the following message appeared on the screen, headed by the Verizon Wireless logo: WELCOME TO CUBA! Followed by some gibberish about network use. We were indeed off the Eastern tip of the island with the land mass in plain view; perhaps within 10 miles? I checked the phone I hadn't touched til then, it was indeed back on network. Same thing happened recently in St. Maarten & St Thomas once off the ship. There was an 'R' icon adjacent to the network icon. Time for a new phone? WAAAYTOOO and tingtang 1 1 Quote Link to comment Share on other sites More sharing options...
FionaMG Posted May 14, 2023 Report Share Posted May 14, 2023 8 hours ago, Geezer Of The Seas said: Never say never.......at least with an Android phone. Last November, my wife and I are sitting on the balcony watching the world go by. Phones were in airplane mode the minute we boarded in Canaveral. My phone was on the table when the following message appeared on the screen, headed by the Verizon Wireless logo: WELCOME TO CUBA! Followed by some gibberish about network use. We were indeed off the Eastern tip of the island with the land mass in plain view; perhaps within 10 miles? I checked the phone I hadn't touched til then, it was indeed back on network. Same thing happened recently in St. Maarten & St Thomas once off the ship. There was an 'R' icon adjacent to the network icon. Time for a new phone? I think what racks up the $$$ is data usage on cellular@sea, so as long as you have your data roaming switched off it shouldn't be an issue. Quote Link to comment Share on other sites More sharing options...
CruiseGus Posted May 14, 2023 Report Share Posted May 14, 2023 20 hours ago, twangster said: I've seen a phone do it. Especially if you have auto updates on and the phone upgrades anything such as the carrier settings without a full OS upgrade. Mine did this recently. I looked down and ... oh crap! Fortunately TMobile doesn't allow data over cellular@sea, just voice and text. So I had no charges. Had a similar experiance, came back on board from Cozumel after my shower, going to dinner I thought, need to turn Wifi on (turn it off on land to conserve battery from endless searching) noticed phone was not in Airplane mode. I set to Airplane at sail away and dont take it out until debarkation. Watched the bill like a hawk that month, got lucky. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.