Franky G Posted January 30, 2022 Report Share Posted January 30, 2022 So I’ve recently cancelled two excursions for an upcoming cruise. Does anyone know how long it usually takes to actually receive the refund? Almost two weeks now but nothing came back so far. Quote Link to comment Share on other sites More sharing options...
Lovetocruise2002 Posted January 30, 2022 Report Share Posted January 30, 2022 Cruise planner refunds have usually come back to my credit card in about 7-10 days. It's the FCCs that are taking forever! bryresangel and Funeegal 2 Quote Link to comment Share on other sites More sharing options...
PPPJJ-GCVAB Posted January 30, 2022 Report Share Posted January 30, 2022 I recently cancelled several cruise planner purchases (did this myself on the app) and received my credits within 5 days. Quote Link to comment Share on other sites More sharing options...
Vancity Cruiser Posted January 30, 2022 Report Share Posted January 30, 2022 When our Jan. 8 Symphony cruise was cancelled by Royal on Jan.7 the email stated our refund would be issued within 2 weeks. It’s been 3 weeks and I have not seen anything yet. Quote Link to comment Share on other sites More sharing options...
cruiserccl Posted January 30, 2022 Report Share Posted January 30, 2022 I was expecting a long time but I received my cruise planner refund in 5 days. Quote Link to comment Share on other sites More sharing options...
Dicey Posted February 3, 2022 Report Share Posted February 3, 2022 We cancelled Anthem March 6 and cruise planner purchases yesterday and was told within 30 days. Franky G 1 Quote Link to comment Share on other sites More sharing options...
Dicey Posted February 9, 2022 Report Share Posted February 9, 2022 The credits for cruise and planner purchases were posted to our account today so issued one week after we cancelled. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
bryresangel Posted February 9, 2022 Report Share Posted February 9, 2022 Are you sure you are checking the right credit card? I use a few cards and one time THOUGHT my excursion credit was taking a long time to come back. Turns out it was on the other card. But that could definitely just be a me problem Quote Link to comment Share on other sites More sharing options...
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