Cold Showers Posted November 21, 2019 Report Posted November 21, 2019 In out third day and I have taken a cold shower for 3 days. We asked the service desk and they stated several cabins on our deck are having issues, but they can;t find a resolution. I have an idea, if yuo can;t resolve the issue, how about a refund or other compensation? Quote
KathyC Posted November 21, 2019 Report Posted November 21, 2019 6 minutes ago, Cold Showers said: In out third day and I have taken a cold shower for 3 days. We asked the service desk and they stated several cabins on our deck are having issues, but they can;t find a resolution. I have an idea, if yuo can;t resolve the issue, how about a refund or other compensation? Sorry to hear about the shower problem. Unfortunately this is a fan board, not Royal Caribbean itself, so unfortunately not able to help. Good luck! Jjohnb 1 Quote
Cold Showers Posted November 21, 2019 Author Report Posted November 21, 2019 What a waste of time lol Quote
SPS Posted November 21, 2019 Report Posted November 21, 2019 Like @KathyC said, this is just an RCCL fan board, so we can't actually help with the issue. If you're still on board, how about using the showers in the fitness center? Jjohnb 1 Quote
AshleyDillo Posted November 21, 2019 Report Posted November 21, 2019 If you want any compensation you have to keep on them at Guest Services. Tell your room steward and keep escalating. Once you leave the ship they really can't do anything for you. SPS 1 Quote
Jjohnb Posted November 21, 2019 Report Posted November 21, 2019 14 hours ago, Cold Showers said: In out third day and I have taken a cold shower for 3 days. We asked the service desk and they stated several cabins on our deck are having issues, but they can;t find a resolution. I have an idea, if yuo can;t resolve the issue, how about a refund or other compensation? Maybe it was an issue with the supplier, maybe they were sold out of the hot, only had cold water in stock! It's still wet right? SPS and mworkman 2 Quote
Jjohnb Posted November 21, 2019 Report Posted November 21, 2019 14 hours ago, Cold Showers said: What a waste of time lol You were expecting someone to have the authority to grant you a full refund? SpeedNoodles 1 Quote
SPS Posted November 21, 2019 Report Posted November 21, 2019 4 minutes ago, Jjohnb said: You were expecting someone to have the authority to grant you a full refund? (Sigh) Fine, I hereby grant the OP a Full Refund, (minus the 99.7% refund fee), plus a free hot water voucher good toward a future cruise (Not valid for Alaskan cruises) teddy, Fuzzywuzzy, mworkman and 3 others 6 Quote
mworkman Posted November 21, 2019 Report Posted November 21, 2019 On 11/20/2019 at 10:22 PM, Cold Showers said: In out third day and I have taken a cold shower for 3 days. We asked the service desk and they stated several cabins on our deck are having issues, but they can;t find a resolution. I have an idea, if yuo can;t resolve the issue, how about a refund or other compensation? Just go next door and ask your neighbor if you can use there shower but not the soap...that would be way too weird and creepy. DeanB, WAAAYTOOO and Woody 1 2 Quote
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