No Hot Water on Serenade

[Cold Showers]

In out third day and I have taken a cold shower for 3 days.  We asked the service desk and they stated several cabins on our deck are having issues, but they can;t find a resolution.  I have an idea, if yuo can;t resolve the issue, how about a refund or other compensation? 

[KathyC]

6 minutes ago, Cold Showers said:

In out third day and I have taken a cold shower for 3 days.  We asked the service desk and they stated several cabins on our deck are having issues, but they can;t find a resolution.  I have an idea, if yuo can;t resolve the issue, how about a refund or other compensation? 

Sorry to hear about the shower problem.  Unfortunately this is a fan board, not Royal Caribbean itself, so unfortunately not able to help.  Good luck! 

[Cold Showers]

What a waste of time lol

[SPS]

Like @KathyC said, this is just an RCCL fan board, so we can't actually help with the issue.

If you're still on board, how about using the showers in the fitness center?

[AshleyDillo]

If you want any compensation you have to keep on them at Guest Services.  Tell your room steward and keep escalating.  Once you leave the ship they really can't do anything for you.

[Jjohnb]

14 hours ago, Cold Showers said:

In out third day and I have taken a cold shower for 3 days.  We asked the service desk and they stated several cabins on our deck are having issues, but they can;t find a resolution.  I have an idea, if yuo can;t resolve the issue, how about a refund or other compensation? 

Maybe it was an issue with the supplier, maybe they were sold out of the hot, only had cold water in stock!  It's still wet right?

[Jjohnb]

14 hours ago, Cold Showers said:

What a waste of time lol

You were expecting someone to have the authority to grant you a full refund?

[SPS]

4 minutes ago, Jjohnb said:

You were expecting someone to have the authority to grant you a full refund?

(Sigh) Fine, I hereby grant the OP a Full Refund, (minus the 99.7% refund fee), plus a free hot water voucher good toward a future cruise (Not valid for Alaskan cruises)

[mworkman]

On 11/20/2019 at 10:22 PM, Cold Showers said:

In out third day and I have taken a cold shower for 3 days.  We asked the service desk and they stated several cabins on our deck are having issues, but they can;t find a resolution.  I have an idea, if yuo can;t resolve the issue, how about a refund or other compensation? 

Just go next door and ask your neighbor if you can use there shower but not the soap...that would be way too weird and creepy.