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Rob&Ana

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  1. Like
    Rob&Ana got a reaction from Lovetocruise2002 in Drink Package   
    I would recommend asking for what you want, if you say Gin and tonic they tend to use the well bottles they have under the bar, If you ask for a Bombay Sapphire and tonic they will use that. 
    The bottles they have under the bar just say RUM, GIN, VODKA on them. 
  2. Thanks
    Rob&Ana got a reaction from Rachelle in Holiday Cruise!   
    On any Holiday cruises we have been on they do a special dinner both Christmas and New Years and the price is much more. Maybe they wont honor the pkg on those 2 nights....
    Not sure how to make sure your OK 100% for those nights.
  3. Like
    Rob&Ana got a reaction from Hoski in Temperature‼️   
    It does get quite hot as there is no air flow in CP and the AC in the ship is quite cold so the contrast is even more when you go outside.
  4. Like
    Rob&Ana got a reaction from KimS in Temperature‼️   
    It does get quite hot as there is no air flow in CP and the AC in the ship is quite cold so the contrast is even more when you go outside.
  5. Haha
    Rob&Ana reacted to JLMoran in Clueless   
    @twangster says

  6. Wow
    Rob&Ana got a reaction from Chaosgirl426 in Clueless   
    Although I think having a good travel agent is important I don't think anyone should rely only on there agent for information....there is no excuse today with all the information online and boards like this one to be misinformed.
    We have been sailing for 20 years and currently sail 10-12 times a year with Royal and I am quite inquisitive but would never believe I know everything about cruising with Royal. In fact I know some very good travel professionals that have only cruised 2-3 times....there is so much info to know and so may companies that it's imposable for an agent to be up to speed on everything.
  7. Like
    Rob&Ana reacted to AnnetteJackson in Transfer booking to TA benefits?   
    Every TA has different incentives for using them.  RC will not match them in fact many times RC will tell you to book and transfer to a TA for added benefits.  
    Once it is transferred to an agent, you will no longer be able to make payments or changes to your reservation without the agent doing it for you.  Some people find that hard to handle, but for clients that transfer to us, we are working on offer days to check your reservation to see if the new promotion will benefit you (RC will not do this for you).  We do not charge a fee - some do - so Royal is paying us, not you.
    Your booking being a GTY will not change whether you are booked direct or with the agent.
     
    Hope this helps
  8. Like
    Rob&Ana got a reaction from Neesa in Did I pick bad rooms? If so can I change?   
    So I have not sailed those specific rooms I have been on deck 2 of many Voyager Class ships and these are very quiet cabins, please note that there are no interior rooms on this deck so that's 50% less traffic down your hall....You are close to the elevator but I would say you should be OK with your choice. 
  9. Like
    Rob&Ana got a reaction from wllm1969 in Travel Agent Expectations   
    We have worked with a few different agents in the past and all I can say is that you will have to try and try again until you find a agent that understands what your looking for. These people work on commision so the more they make from you the more they will do for you. There are quite a few agents that only do cruises and I think that's your best bet to get the best info and deals.
    We always book onboard and take advantage of what Royal offers, OBC, choose your cabin etc. and then we transfer our booking to our travel agent who really has nothing more to do that remind us when to pay. For this they also offer us extra perks, more OBC, specialty dinning etc.
  10. Like
    Rob&Ana got a reaction from ChessE4 in Question on RC App   
    Yes, they would need the app also but not all ships offer this feature yet. You would all have to be on the ships wifi (not the internet, only the ships wifi) 
  11. Like
    Rob&Ana got a reaction from AnnetteJackson in Travel Agent Expectations   
    We have worked with a few different agents in the past and all I can say is that you will have to try and try again until you find a agent that understands what your looking for. These people work on commision so the more they make from you the more they will do for you. There are quite a few agents that only do cruises and I think that's your best bet to get the best info and deals.
    We always book onboard and take advantage of what Royal offers, OBC, choose your cabin etc. and then we transfer our booking to our travel agent who really has nothing more to do that remind us when to pay. For this they also offer us extra perks, more OBC, specialty dinning etc.
  12. Like
    Rob&Ana got a reaction from YOLO in CARRY-ON SUITCASES???   
    We always take our suit case with us when we board. We try to plan to reach the ship at just about 1pm so we just go straight to our cabin and unpack. Then we go for some lunch and start enjoying our cruise.
  13. Like
    Rob&Ana got a reaction from YOLO in Crown and Anchor   
    We have always cruised because we have enjoyed cruising but after our 8th Royal cruise we got access to the Concierge Lounge....WoW we were blown away, that was a long time ago and because of the awesome nights spent in those CL we have been cruising with Royal for over 20 years. We believe they have the best loyalty program today. We sail other companies but always feel we get better value for money and more enjoyment on a Royal cruise than any other. I think it's worth getting to Diamond Plus and after that Pinnacle!
  14. Like
    Rob&Ana got a reaction from YOLO in Kettle   
    We had one on our recent Explorer cruise out of Southampton.
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