Cruisemad888

The reason I am asking is that I booked with a week ago and since then price has gone down and even though RCL are happy to change the booking to the new price Iglu insist that RCL will not do it. I just wished I hadn’t booked with them. Their customer service is pathetic just not worth the hassle tbh.

Has anyone used this company? And how do you rate them?

Raffle: yes they really do do a draw but they are always at a specific time and if you not there then they will continue to draw until a winner is found in the audience.

I did

We booked a cruise via Next Cruise. I am in the U.K. and the said cruise was booked under USA offer as it was cheaper than the U.K. price. The problem now is that I need to change the date of the cruise but my U.K. TA says he has emailed RCCL not find out the new price and will not get a reply until Monday. Is this normal? My fear is that we will miss out not only on the current promotions but also the cabin we are after. TA says he cannot put a hold on the cabin anymore as RCCL has banned this. All advice will be appreciated.

They make things so complicated. Initially we had JS booked and as it was booked via Next Cruise we just kept an eye on the prices and deals until such time we could change it to 2 cabins for the same price as JS with OBC of $1000 per cabin. My TA managed to do this for me without incurring any penalties. So I was hoping that as it was from an original on board booking that perhaps I could. I was hoping it would even out .... i guess we cannot win them all

That is a shame 🙁

I have 2 cabins booked and both have different booking numbers. Both have been sent separately a Royal Up email. One of the options is for a 2 bed suite. Say I bid using one of the bookings, and win - does that means they will refund the other cabin partially so that we are amalgamated into the suite? I am really torn as to what to do.

Can someone please tell how late the Casinos on the ships are open until? On Radiance in a cabin on deck 7 right above the casino and am wondering if the noise from there will keep us up?

Omg thank you so much for this. I think I need to move cabins in our upcoming cruises 😂

The .UK site is a different layout to .com site. So decided to do a mock booking and take screenshots to understand your confusion. So here is my take on it. Yes you did select “pick your own” but I think from there you were directed to the first available one which could have been worded as a “guarantee “ cabin. This basically means that you are selecting a certain category of a “guarantee” cabin - it is not your selection as such but you are promised a slightly better cabin in your case category 4B than the “basic guarantee “ which are classified category X. I hope this clarifies it for you and you give RCCL another chance. As for Matt our much loved admin, he works very hard to help us make informed choices with our cruises.

Yes you can. Log into your cruise planner and look under entertainment

Thank you so much. This will calm down DH as I think he is still in shock that our bid was accepted 🤣

Very nice. Thank you. This is only my 3rd ever cruise! What are the perks you have saved up? Confused on that part 😊