Royal Caribbean cruiser warns passengers about new phone scam

In:
05 Dec 2024

One Royal Caribbean cruiser shared her cautionary tale about nearly losing hundreds of dollars to a phone scammer when attempting to book a drink package.

Ovation of the Seas docked

Unfortunately, scammers seem to be everywhere these days. From spam phone calls to unwanted emails, it’s hard to know when you might fall victim to the latest scam. As such, remaining diligent about potential scams when providing personal information or payment details surrounding your vacation is extremely important.

In fact, vacation scams are sadly on the rise, mainly driven by the rise of artificial intelligence. For instance, Booking.com reported earlier this year that travel scams have increased “anywhere from 500 to 900% in the last 18 months”.

When planning for your cruise vacation, it’s important to have the correct contact information and booking details. If you’re not careful, you can easily be scammed by many sophisticated criminals looking to steal your money. Here’s what happened to one cruiser and how you can protect yourself from falling victim to the same scam or similar tactics.

Royal Caribbean Phone Number Scam

One cruiser in the Royal Caribbean Information page on Facebook recently shared their near-miss experience with a scammer pretending to be the cruise line on the phone. In the post, the cruiser details the experience and warns others to be careful when calling the cruise line and providing payment information.

In the post, she shared, “I was almost scammed by a number I thought was Royal Caribbean customer service.  I was trying to buy beverage package.”

Because she was attempting to purchase the deluxe drink package for one guest and the refreshment package for the second, she was required to call the cruise line. This specific drink package arrangement cannot be made online. The number she called was found on Google.

ncl

Continuing, the Royal Caribbean cruiser explained how the person on the phone quickly became agitated when she started to ask about the high price. This was a red flag - and she began to question if she was being scammed.

“The thing that triggered it first was the price, as I was trying to buy one deluxe and one refreshment package.  For a 3-day cruise, the price was $681! So I questioned the price and the person got irritated with me,” she wrote.

The cruiser explained further, “I had my doubts because I did the math in my head and it was not [adding up].  So I hung up. Then searched the number again and it was a totally different number and different experience.  Be careful!”

Similar Stories and Other Victims

Wonder of the Seas docked in San Juan

Many fellow cruisers commented on the post, including some who unfortunately had fallen for the same scam. “Same exact thing happened to me, but unfortunately I bought the scam,” replied one woman. Another commenter agreed, stating he also fell victim to the same phone scam when attempting to call Royal Caribbean.

Another person who nearly fell victim to the same scam detailed a similar experience. “This happened to us! We wanted to cancel [and] rebook an excursion for a cheaper price. We Googled Royal Caribbean [and] called the number we found.”

However, this woman explained one scammer attempted to threaten “cancelling” her cruise because a “final payment” was due on her reservation; however, she knew the payment was not due yet. When questioning the final payment date of her cruise, the scammer became irritated and “nasty” with the woman. Even after stating she had the cruise documents in front of her, the scammer insisted the payment was due or the cruise would be cancelled.

She warned, “I knew I was being scammed and started screaming at him, ‘You are trying to scam me’ [and] I hung up. I called the correct Royal Caribbean [telephone number] and they said it was not them, no payment was due. Be very careful what [telephone number] you call!”

In addition, another commenter shared a similar scam regarding their cruise reservation. “They tried to tell us that we had not paid "dock" fees. I am telling everyone I know, that's about all we can do - they asked us for a little over $400,” replied one cruiser.

Sadly, one first-time cruiser responded that she fell for this scam because she had never cruised before. “Same with me and I [fell] for it not knowing any better since it’s my first cruise,” she commented in response.

Lessons Learned

Royal Caribbean's website

Although some of these cruisers identified the red flags before providing payment, others are unfortunately victims to scamming. With this in mind, it’s crucial to be diligent when making payments or providing personal information either online or over the phone.

First, always call the phone number provided on Royal Caribbean’s official website. Scammers pay big bucks to have their fake phone number appear on Google searches. You can also find the official phone number in your booking documents.

Typically, if you call one of these fake numbers, the “agent” will ask for some sort of payment before they can help you. This could be an embarkation fee, docking fee, or final payment. When you provide payment information, they will then appear to “help” you with whatever request you had. But, in the end, you’ll lose your money and end up with nothing booked.

travel agent

Second, consider working with a travel agent who can handle your questions, concerns and requests. Travel agents will ensure you aren’t scammed and can handle all of your cruise requests. If something feels off, always double-check with the cruise line’s official channels before proceeding with payments.

Finally, look out for red flags and trust your gut. If you receive a call from "Royal Caribbean” requesting money, it’s probably a scam - especially if the person becomes agitated or angry. You should call the official phone number from the cruise line’s website to confirm any payments that need to be made.

Travelers share the one item they regret not taking on their cruise - and some are up to 59% off this holiday season

In:
03 Dec 2024

Before setting sail on your cruise, you’ll first need to pack your suitcases with everything you need for the voyage. Some people get excited about packing for vacation, while others (such as my own mother) get extremely stressed about packing perfectly for their cruise.

Packing items from Amazon

Of course, even the most seasoned cruisers forget cruise essentials. Even after I’ve taken 50 cruises in my life, I still find myself occasionally forgetting items in my suitcase! I find that longer itineraries with varied weather are often the most difficult to pack for.

In the end, it’s impossible to pack perfectly, but it’s also important to have everything you might need onboard for a smooth cruise. Forgetting critical items can lead to unexpected costs and inconvenience during your vacation.

Suitcase

Additionally, cruises could be considered more complex to pack for compared to other vacations. For instance, guests need to consider themed parties, evening dress codes, daily attire, adventurous excursion requirements, travel attire, weather predictions, and onboard activities when packing for their cruise.

With the holidays approaching, it’s a great time to start planning for your upcoming travels with many cruise essential items on sale. Whether you’re embarking on your first cruise or you consider yourself a cruise veteran, there might be a few items you didn’t think about packing.

Recently, one cruiser asked followers on Reddit to share their packing regrets as they prepare for an upcoming cruise. The thread was titled, “What is an item you wished you had brought with you on your last cruise?”

Utopia of the Seas exterior

The thread was posted by user @djwilliams100, who shared they were embarking on a 16-night cruise this week and wanted to see if they missed something useful to pack. The inquiry prompted hundreds of responses from fellow cruisers.

Many of these easy-to-pack essentials can mean the difference between a smooth vacation and scrambling to the overpriced onboard shops. Even better, many of these items are majorly discounted with Black Friday and Cyber Monday coming up. As such, it’s the perfect time to stock up before you embark on your next adventure.

Here are the top items that cruisers regretted not packing on their last trip, including why these often-forgotten essentials should be on your packing (and holiday shopping) list.

Please note: We receive a small commission when you purchase from our Amazon links below, at no extra cost to you. You can also check out our Amazon Storefront for other favorite cruise items.

Over-the-Counter Medication

Perhaps one of the most common responses from cruisers, many suggested packing a variety of over-the-counter medication. Getting sick on vacation is a huge bummer, but spending an absurd amount of money to get overpriced medication onboard or visiting the medical clinic for a hefty fee worsens the situation.

Whether you simply catch a head cold or you have a mild allergic reaction to a bug bite, having a variety of over-the-counter medication can make all the difference. Personally, I always pack my always-prepared “traveling pharmacy” with an assortment of medication. On every cruise, I’ve needed to use something in this pharmacy, from Immodium to Benadryl, sleep aids, NyQuil, and more.

“I bring a small OTC pharmacy for every ailment and a first aid kit. No way am I paying hundreds or thousands to visit the ship’s doctor,” proclaimed one cruiser.

Cold and Flu Medication

One of the top responses reads, “I think I overpacked, but 100% bring medicine cabinet type stuff! We both got cough/cold second to the last day and it came on hard - and we went through all of the medicine and then had to pay 6 dollars for 2 doses at the airport on the way home.”

“I ALWAYS pack Tylenol Cold and Flu. And if we don’t use it, new friends in the cruise having symptoms can use it (I’ve had this happen and people are SUPER grateful),” responded another cruiser.

Similarly, one cruiser agreed, “Definitely take cold meds! My son caught a bug the 2nd day of our cruise and I am thankful that I had the liquid-gels with me.”

“Cough drops and cough syrup. I felt fine except for the nasty cough (COVID test was negative) but everyone looked at me as if I was spreading the plague,” commented another cruiser.

Stomach Relief and Digestive Aid

All of the delicious cruise food is a highlight for many, but sometimes your stomach doesn’t agree. Combine this with drinking alcohol and dehydration - and your stomach might not be feeling the best. Many cruisers regretted not bringing enough medication for these symptoms.

“Don't forget Imodium and Pepto because while you can get it onboard the markup is astronomical. And last time I got the runs and was glad I insisted on bringing Imodium,” wrote one responder.

Another replied, “TUMS really came in handy, I was giving out my supply like candy to my food-loving family group.”

“Pepto. It is very effective in helping prevent Montezuma’s Revenge (travelers diarrhea). Always travel with chewable Pepto tablets,” explained one cruiser.

Seasickness Medication

dramamine-bonine-split

We always recommend cruise passengers consider packing seasickness medication. Rocky seas and rough weather can strike at any time, so it’s best to be prepared.

One commenter stated, “A better selection of seasickness treatments. I've now got ginger candy, sea bands, anti-sickness glasses and some Bonine for my next cruise. Don't want anything to ruin it.”

“Bring some seasick remedies like bonine pills, patches and ginger chews. We don’t get seasick but on high seas day after day it could get nauseous,” agreed one cruiser.

One cruiser even stated, “Motion sickness meds! I’ve been motion sick on one cruise ever and it happened to be the most recent one I went on. I’ve sailed in a hurricane and been fine but this last cruise was horrible…. Sometimes it just hits hard when you’ve never really had it be an issue.”

Insulated Tumbler or Coffee Mug

Another popular response from cruisers involved forgetting their insulated water bottle, thermos, or coffee mug. Cruise ships provide complimentary drip coffee, but the cups are extremely small and easy to spill. Moreover, insulated cups keep your drinks either hot or cold for extended periods.

In the replies, one of the top responses reads, “Travel coffee cup/water bottle. The coffee cups near the buffet are small and I like a cover on my cup so I can walk around and not spill.”

In response, another cruiser agreed, “Great for coffee, tea and frozen drinks! There's nothing worse than your margarita blowing over on the sundeck because it's in a cheap plastic glass that weighs nothing.”

“Many of my must haves are already mentioned but in addition, my Yeti so I can take my ice and soda everywhere with me all day and evening and it stays fresh,” replied one cruiser.

Binoculars

binoculars

One item you might not think to pack is a set of binoculars. But, many cruisers regretted that they did not pack a set of binoculars during their last cruise. You might spot wildlife from your cruise ship balcony or simply want to get a better look at the scenery during your cruise.

“Binoculars. I usually bring a pair, but I forgot once. If you have a balcony room, it’s nice to sit and stare at the ocean, but occasionally something catches your eye and you want to investigate.”

“We brought some cheap ones on the last cruise on a whim and it was excellent! Even out on the excursions it really added to the experience.”

“Seconding binoculars. We went on an Alaska cruise and didn't have any and feel like we missed out on seeing a lot of wildlife.”

Magnetic Hooks

magnetic-hooks-amazon

Cruisers love magnetic hooks, but do you really need them? Many Redditors argued that you should never forget to pack magnetic hooks for your cruise. These would make a great stocking stuffer because of their small size, affordable price, and overall practicality for travel!

“Having magnetic hooks are great as the walls in your room are metal,” commented one person.

Another replied, “Magnet hooks. I hung them outside on the balcony and in the cabin. Excellent for swim suits, lanyards, and other small items.”

“Magnet hooks, especially for longer cruises. Helps organize the room better and perfect for dry stuff,” explained another cruiser.

Dish Soap

liquidsoap

Another cruise essential that many consider a must-pack item is liquid hand soap or dish soap. Don’t feel like you need to do dishes on vacation, as we aren’t suggesting that! Instead, you can have some liquid soap to wash your hands in your stateroom if you prefer liquid soap over the typical bar soap. The soap is versatile for washing other items as well.

“Dish soap. I use it for so many things, washing my jewelry, cleaning my coffee mug, getting out stains. I forgot it on my last cruise,” said one responder. In agreement, another person stated, “Liquid hand soap - most ships have bar soap in the bathroom”

Entertainment and Reading Material

Cruise Planner on an iPad

Although cruise ships have plenty to do, there are still many opportunities for downtime. Many responders regretted not bringing enough personal entertainment for their cruise. Some cruisers might not consider gameshows, bingo, and trivia to be their idea of relaxation. If you’re like me, you might prefer catching up on your favorite show or reading a book you’ve put off for a while.

“I downloaded movies from Netflix so I could unwind at night. It just brought some normalcy to the day. It's nice to be able to download as many as I want,” commented one cruiser.

One responder shared, “I wish I had downloaded more audiobooks and podcasts because the wifi I had did not let me use those apps last I sailed.”

“My tablet! I could have downloaded some movies, books and games,” stated one cruiser.

Mexico is adding another new tourist tax

In:
30 Nov 2024

It’s about to become more expensive to cruise to Mexico thanks to a newly approved tax that will target cruise ship passengers visiting the country. 

Oasis of the Seas docked in Cozumel

Mexico continues to be one of the most commonly visited cruise ports not only in the Caribbean, but also in the world. In fact, the Port of Cozumel, Mexico is the third busiest cruise port by passenger volume with over four million cruisers visiting each year. 

However, the country might also become one of the most expensive cruise destinations to visit with a newly approved immigration fee. Under the new policy, all cruise ship passengers would be charged a hefty $42 per person to enter the country and would take effect in 2025.

The new tax would be considered a “Non-Resident Fee”, which would go into effect for cruises starting in 2025. Moreover, the funds from the immigration tax would mainly support the country’s military rather than improving port facilities and tourism infrastructure. Critics state this undermines the intent of the tax, which is meant to support tourism development in the country.

Historically, cruise ship passengers were exempt from tourism taxes, as guests sleep onboard the ship and some choose not to disembark in the ports of call. Under the new policy, all cruise guests would be charged the $42 fee regardless of whether they go ashore or not.

This $42 tourist fee will be added on top of existing taxes and docking fees. For example, the country already approved a new $5 tax for the National Disaster Prevention Fund, which will apply to cruise passengers visiting Cozumel and Costa Maya, Mexico. The new fee could go into effect in 2025. However, the funds raised by this tax will mostly support tourism infrastructure, along recovery needed from potential hurricanes and other damaging storms.

Cruise Industry’s Response

As anticipated, the new tourist tax is causing uproar in the maritime community with many industry leaders fearing tourism revenue will plummet. For instance, the Mexican Association of Shipping Agents strongly opposes the new tax, stating the new fee could make Mexico uncompetitive for cruise ship tourism in the future.

“If this measure is implemented, it would make Mexican ports of call among the most expensive in the world, severely affecting their competitiveness with other Caribbean destinations,” the association said in a statement.

In addition, the not-for-profit trade organization known as Florida Caribbean Cruise Association (FCCA), which represents 23 different cruise lines, has requested Mexico’s government reconsider the proposed tax. The association wrote a letter to Mexico's president expressing concerns with the new tourism tax. 

Cozumel

In the letter, the organization states it represents North America’s major cruise lines, including Royal Caribbean, Carnival Cruise Line, Norwegian Cruise Line and MSC Cruises. Each cruise line offers a multitude of itineraries to Mexico year round.

Based on a report by the Reportur, the association stated that cruise lines are already considering revising planned itineraries because of anticipated cost increase due to the tourism tax. The FCCA states that the immigration law could deter more 10 million passengers scheduled to visit the country should the change go into effect as planned. 

Future Developments at Risk

Perfect Day Mexico teaser

Given Mexico’s reliance on tourism, opponents of the tax also warn it could have far-reaching implications, jeopardizing one of the nation’s most critical revenue sources. Along with impacting scheduled cruise itineraries in the future, the association warns that scheduled development investments could be impacted by the decision.

The association advised in the letter (translated from English to Spanish via Google Translate): “This proposed tax could also jeopardize the cruise industry's investments in the country, including billions in planned developments and other projects, intended to help rebuild Acapulco and cultivate new Mexican tourist destinations.”

One notable project is Royal Caribbean’s upcoming Perfect Day Mexico, which is set to be developed in Costa Maya, Mexico. Announced last month, the project is expected to be completed by 2027 and offer an unparalleled experience for cruisers. As such, this new private destination will build on the cruise line’s success with its other “Perfect Day” locations.

Costa Maya sign

Royal Caribbean announced, “Along with Royal Beach Club Cozumel, the recently announced beach experience in Cozumel, Mexico, that opens in 2026, Perfect Day Mexico will be a hallmark of Royal Caribbean vacations that introduces new adventures in the western Caribbean.”

"In 2027, vacationers can set their sights on Mexico’s popular Caribbean coast in Mahahual for what will be a slice of paradise that combines Royal Caribbean’s adrenaline-pumping thrills and ways to chill with the vibrancy and beauty of Mexico,” continued the cruise line.

Cruise ships are skipping stops in Puerto Rico, and it's not clear when it will get fixed

In:
26 Nov 2024

Royal Caribbean is facing challenges with the cruise pier in San Juan, Puerto Rico, resulting in unexpected itinerary changes for one of its largest ships.

San Juan is one of the most popular cruise ports in the Caribbean with its rich history and vibrant culture; in addition, the capital of Puerto Rico is also used as a homeport for Royal Caribbean. Royal Caribbean offers many sailings that visit San Juan as a port of call. However, itineraries onboard Symphony of the Seas have been particularly affected by this port issue because of the ship's massive size.

In an email sent to guests booked on the December 1, 2024 sailing onboard Symphony of the Seas, Royal Caribbean explained the situation regarding "technical issues" with San Juan’s cruise pier.  Royal Caribbean made it clear the issue is out of their control. Until the damaged pier is repaired and subsequently cleared by the United States Coast Guard, Oasis class ships will be unable to dock. 

The cruise line said, “We’ve recently been advised by the port authority in San Juan, Puerto Rico, that due to technical issues with the pier and the work that must be done and cleared by the USCG for accepting a ship our size, we’ll have to adjust our itinerary for our sailing.”

At this time, it’s unclear when the pier - which is located in the heart of San Juan’s old town - will be cleared by authorities to accept larger vessels. Neither Royal Caribbean nor the Port of San Juan have stated when the issue is expected to be fixed. 

Symphony of the Seas is one of the largest ships in the world, measuring 228,081 gross registered tons. Originally, the ship was scheduled to sail on a 7-night Eastern Caribbean itinerary from Miami on December 1, 2024. Because of the unforeseen port issues in San Juan, the itinerary was adjusted at the last minute. 

San Juan

Symphony of the Seas was scheduled to visit San Juan, Puerto Rico and Philipsburg, St. Maarten, along one day at Royal Caribbean’s Perfect Day at CocoCay. Guests were notified that Symphony of the Seas will instead visit Falmouth, Jamaica and Labadee, Haiti with an adjusted itinerary. However, the ship will also keep its scheduled visit to Perfect Day at CocoCay as planned.

Royal Caribbean stated that guests will receive an automatic refund to their original form of payment for any prepaid excursions booked for San Juan and Philipsburg. Additionally, excursions will also be available to book for the new ports of call in Jamaica and Haiti.

Only Symphony of the Seas has been impacted.

San Juan

This isn’t the first Royal Caribbean itinerary to be impacted by San Juan’s pier issues. The cruise line was forced to drop San Juan from Symphony of the Seas’ itinerary earlier this month as well. The ship's November 17, 2024 itinerary was originally scheduled to dock in San Juan, St. Maarten and Perfect Day at CocoCay before the adjustment was made. 

In communication sent to passengers, Royal Caribbean stated, “After exploring all options, and to provide you with the best experience, we'll now enjoy visits to our private destination, Labadee, Haiti, and to Puerto Plata, Dominican Republic, instead. To help make up for these changes, we've added a visit to Nassau, Bahamas!”

San Juan

It’s also important to note that San Juan, Puerto Rico has two different ports utilized by cruise ships. The current issue is only impacting Royal Caribbean’s largest ships when docking for the day at the Port of San Juan near the old town. The second port in San Juan is found across the harbor, known as Pan American Pier, and is unaffected. This terminal is used as a homeport for ships that are departing from San Juan.

Currently, Rhapsody of the Seas is sailing round-trip itineraries from San Juan and has not experienced any itinerary adjustments. No other Royal Caribbean ships are departing from San Juan in the coming months, although multiple ships are scheduled to visit the city as a port of call. 

Looking forward, Symphony of the Seas is scheduled to visit San Juan again on December 22, 2024. The ship also has more sailings featuring the port into January 2025. The cruise line has not announced any further changes at this time for future itineraries. If the pier remains damaged, Royal Caribbean's Oasis class ships could continue to be impacted for months to come. 

How was the pier in San Juan damaged?

San Juan

Guests on Royal Caribbean sailings from earlier this year started to report issues with San Juan’s pier in the spring. In April 2024, people started posting online about docking issues in Puerto Rico, supposedly due to damage caused by an MSC cruise ship.

According to guests onboard at the time, Wonder of the Seas was forced to change course due to the damage caused in San Juan in April 2024. Oasis class ships can only dock at the damaged pier due to their size. Therefore, Royal Caribbean is at the mercy of the port to repair the damaged pier in order to resume normal operations.

In April 2024, user @Brooke posted on our site’s forum, “On the Wonder of the Seas and just got diverted from going to San Juan, Puerto Rico and Dominican Republic. [Now we are] going to St. Maarten and St. Thomas. They said a ship crashed into the port in San Juan. Does anyone have information on that?”

San Juan

User @Austin commented, “Just to clarify for anyone on a Puerto Rico itinerary on an Oasis class ship, Captain said the [pier] that Oasis ships use is unstable from the MSC ship striking it in Puerto Rico.”

Continuing, the cruiser shared, “They tried to work with the port authority to dock on the east side of the pier instead of the usual west side, but the port authority rejected this option and told them that we cannot dock until the dolphin is repaired (unknown downtime)."

San Juan

In addition, a headline from elnuevodia, a local news source, confirmed the incident back in April. The headline reads, “MSC Meraviglia cruise ship hits Pier 3 in San Juan”. The article continued to explain how the San Juan Cruise Port was forced to close the west side of the facility until further notice, due to the damage caused by the accident. Neither Royal Caribbean nor the Port of San Juan have confirmed the pier damage by MSC Meraviglia.

Most guests are unhappy with the last-minute itinerary changes.

San Juan

Impacted guests are understandably upset by the itinerary changes. Last-minute changes to an itinerary are always disappointing, especially when guests book sailings to visit specific destinations. While cruise lines attempt to replace cancelled ports of call, the itinerary updates are not always considered sufficient.

Royal Caribbean expressed to its guests, “We’re sorry for any inconvenience caused by these changes. Nevertheless, we’re excited to visit our private destination and a new port with you!” Even still, impacted passengers are frustrated by the changes.

“I’m pretty upset about it. I was really excited to take my kids to San Juan as they’ve never been and St. Martin looked nice as well. I feel like the ports they switched us too are not on the same level as the ones we had before. Both cruise pricing wise and activity wise,” commented one impacted guest on a Reddit thread.

Royal Caribbean only recently started sailing again to its private island in Haiti, which is being used as a substitute port for San Juan. Although Labadee is a secure, remote and private area operated entirely by Royal Caribbean, the country of Haiti has been in turmoil recently.

Due to civil unrest in the spring and over the summer, Royal Caribbean suspended operations for months "out of an abundance of caution". Citing safety concerns, the cruise line removed Labadee from Caribbean itineraries throughout the spring and summer. Royal Caribbean only returned to Labadee in October 2024, although unrest continues in the country.  

Even after three commercial planes were struck by gunfire in the country’s capital this month, Royal Caribbean confirmed there were no planned changes for itineraries visiting the private destination. Therefore, it's not surprising to see Labadee being used as a replacement port for altered itineraries. 

One guest stated online how they would not be comfortable with Symphony's itinerary changes considering the violent situation in Haiti. The commenter stated, “Man, I’d personally be so upset at the changes; Skip San Juan but keep St. Maarten. I personally wouldn’t feel safe in Haiti right now."

“I'm on this cruise right now. It was a major bummer, but we adapted. We booked our St. Martin excursion through a 3rd party, and they refunded us after notifying them of the last-minute itinerary change,” stated one cruiser that was onboard the impacted November 17 sailing.

Continuing, the poster stated, “As far as the change goes, a lot of people were very upset about the change, but the terms and conditions you agree to when booking a cruise with Royal state that they can change the itinerary for any reason at any time, and without prior warning. Of course they will let you know as soon as possible, as a matter of good business practice.”

“So based on the other comments in this thread, it sounds like this has been a known issue since April, and basically there’s no hope in sight of getting it repaired? We picked this specific itinerary for Puerto Rico and St. Maarten,” exclaimed another cruiser online.

These 16 editor-tested cruise products are up to 55% off for Black Friday, from AirTags to cabin essentials

In:
15 Nov 2024

With the holiday season right around the corner, you might be looking for the perfect gift ideas for cruisers and travelers alike. Even if you’re a seasoned cruiser, it’s never too early to start shopping for your next cruise.

Black Friday travel deals

Those with cruises in the new year should definitely look for deals on travel-related products - from practical cruise gadgets to cabin essentials. In fact, this is my favorite time of the year to stock up on cruise essentials for upcoming travels in the new year.

In the coming weeks, online retailers will be running their biggest sales of the year for Black Friday. Prices on thousands of products will be substantially discounted as Christmas approaches. Whether you’re on the hunt for the perfect gift or simply want to stock up on some much-needed cruise gear, now’s the time to shop for some great deals.

Over the last year, our team of Royal Caribbean Blog editors has tested many different cruise items to find the best products for travelers to bring on their next cruise vacation. These top-rated products came highly recommended by many cruise veterans - so we put them to the test.

From casual Caribbean cruises spent at the beach to adventure-packed itineraries through the Norwegian Fjords, our team visited almost every continent by cruise ship this year. Here’s our list of editor-tested and approved cruise products that you should purchase this holiday season. With big savings in the coming weeks, you can rest assured these products come highly recommended by our team of cruise experts.

Note: The products below contain an affiliate link to Amazon. If you purchase from this link, we receive a small commission that costs you nothing extra. This helps support our site. Shop more on our Amazon Storefront.

1. Apple AirTags

One of the most popular travel products in recent years has been the Apple AirTag. These small, versatile tracking devices pair easily with your iPhone (or other Apple products) and provide real-time location information. This pack of four is on sale for Black Friday for 20% off.

Considering I almost always fly to my cruise embarkation port, I pack one of these AirTags in my checked luggage to ensure I can monitor my bag’s location. The AirTag also provides peace of mind once I hand my suitcase to the cruise porters knowing I can track the location if needed.

Link: Apple AirTag 4 Pack

Price: $79.89 (20% off)

2. Magnetic Hooks
 

magnetic-hooks-amazon

Considered a cabin essential for many, magnetic hooks are an easy way to optimize the space in your small stateroom. Because cabin walls are magnetic, these easy-to-pack hooks help you stay organized instead of cluttering the vanity or closet in your cabin.

Magnetic hooks have a variety of uses, mostly for hanging smaller or lighter items on your cabin walls. This could include your cruise lanyard, bags, jackets, towels, and more. The magnetic hooks are small enough to pack easily in your suitcase without taking up too much space, too.

magnetic-hooks

I recently used these magnetic hooks on my 15-night Australia cruise, in which my sister and I shared an inside cabin for the duration of the sailing. Although our cabin was spacious enough, we both packed an excessive amount for the 3-week vacation. We used ten different hooks throughout our stateroom to stay organized and it was a game-changer!

Link: Neosmuk Magnetic Hooks,30lb+ Heavy Duty Earth Magnets with Hook for Refrigerator, Extra Strong Cruise Hook for Hanging, Magnetic Hanger for Cabins, Grill (Silver White, Pack of 10) 

Price: $7.60 (37% off)

Link: DIYMAG Magnetic Hooks,100LBS Strong Heavy Duty Neodymium Magnet Hooks with Swivel Carabiner Hook,Great for Your Refrigerator and Other Magnetic Surfaces,Pack of 7

Price: $18.99 (10% off)

3. USB Charging Station

Anker 6 Port USB Charging Station

Charging all of your devices on a cruise ship is an age-old struggle for many. Our editors particularly struggle with this, as we all travel with work-essential devices, such as laptops, cameras, phones, and more.

Older ships are especially prone to charging issues, as most cabins only have one or two outlets for everyone in the stateroom to share. To make matters worse, Royal Caribbean recently banned certain outlet extenders.

Because of this, our team has started using USB charging stations onboard, which provide multiple charging ports. This top-rated charging station is on sale for Black Friday and it’s one of our tried-and-true travel products for cruising. I’ve also included a second option with USB-C ports.

Link: Anker Desktop Charger, Fast Charging USB C Charger, 112W Max 6-Port Charging Station, for iPhone, iPad, MacBook, Samsung and More (Cable Not Included).

Price: $35.99 (22% off)

Link: Anker Charger, 60W 6 Port Charging Station, PowerPort 6 Multi USB Charger for iPhone 15/Pro/Pro Max/14/13, iPad Pro/Air/Mini, Galaxy S23/S22/S21, Note 20 Ultra, LG, HTC, and More. 

Price: $19.99 (33% off)

4. Wrinkle Release Spray

Wrinkle release spray

One of our team’s favorite products to pack for a cruise is a travel-sized bottle wrinkle release spray. Because steamers and irons aren’t allowed on cruise ships, wrinkle release spray is the next best thing! This handy spray gets out the pesky wrinkles from your clothes, which inevitably seems to happen when packing.

Wrinkly release spray not only combats wrinkles, but also eliminates odors, refreshes your fabric and removes static. The small travel size ensures it won’t take up too much space in your cabin or suitcase, either.

Link: Downy Wrinkle Release Spray, Travel Size Spray, All In One Formula, Removes Wrinkles, Static and Odor Eliminator, Crisp Linen Scent, 3 Fl Oz, Pack of 3. 

Price: $9.99

5. Motion-Sensing Nightlight

motion-sensor-light

Our team of editors almost exclusively cruises in interior cabins. These affordable cabins are perfectly functional, with everything you need for a comfortable stay. However, the one thing these interior cabins lack is natural light, which makes the room feel perpetually dark.

While perfect for napping and sleeping in on sea days, it’s hard to navigate the pitch-black cabin in the dark, especially in the middle of the night. Many cruisers prefer to have this magnetic, motion-sensing nightlight to automatically illuminate the cabin when it detects motion. Because of its small size and versatility, this light is the perfect addition to your inside cabin.

Link: Motion Sensor Light Indoor [Powered Battery Operated Lights] Magnetic Night Light with Rotating Base - for Closet, Bathroom, Hallway, Under Cabinet Lights, Led Stick On Lights Cruise Ship Essential 

Price: $17.99 (25% off)

6. Cruise Luggage Tags

Luggage tag holders

The editorial team at Royal Caribbean Blog is a big fan of these cruise luggage tag holders. In addition, these tags were one of the most popular items purchased from our Amazon Storefront in 2024.

If you’re worried about your luggage tag getting torn or damaged, these luggage tags are the perfect solution. Moreover, these tags help prevent your bag tag from getting lost or ripped off your suitcase, which could cause a prolonged separation from your luggage.

The luggage tags linked below are ones I personally used on my recent cruise - and I was impressed by the quality and durability. Considering it was pouring rain in Sydney, Australia when I boarded Celebrity Solstice, I was pleased to see my luggage tag remain dry and intact. These would make the perfect stocking stuffers for Christmas.

Link: Highwind Luggage Tags for Suitcases - Durable and Waterproof Cruise Accessories, Secure Tags for Suitcases, Ideal for Celebrity Cruise Luggage Tags and Other Cruise Lines - 8 Pack 

Price: $8.99 (18% off)

7. Binoculars

If you’re sailing to a destination focused on wildlife, you should consider packing these highly-rated binoculars for your next sailing. Sailings through beautiful, remote, and scenic areas, such as Alaska, Iceland, Norway, South America, Canada, and New Zealand, will put binoculars to good use.

These are lightweight and compact for travel, making them the perfect addition to your packing list. You’ll be able to see whales, dolphins, seals, and so much more from the comfort of your balcony. These binoculars are the best we’ve tried - and they’re on sale for Black Friday this year.

Link: Occer 12x25 Compact Binoculars for Adults and Kids - Large Eyepiece Waterproof Binoculars for Bird Watching - High Powered Easy Focus Binoculars with Low Light Vision for Outdoor Hunting Travel. 

Price: $35.99 (30% off)

7. Travel First-Aid Kit

No one wants to imagine getting sick or injured during their cruise vacation, but it’s always wise to be prepared. Although cruise ships have doctors and fully equipped medical facilities onboard, the cost of using these services can be extremely high. Any visit to the ship’s medical center typically comes with a hefty price tag.

This way, minor injuries or health concerns can often be handled in your stateroom with a simple first-aid kit. Having basic supplies, like band-aids and antiseptic, on hand offers both convenience and immediate access to care when you need it most.

Likewise, over-the-counter medications are notoriously expensive on cruise ships, so it’s a good idea to pack any essentials you might need. For this reason, our editor staff always recommends packing some medicine and first-aid supplies. Personally, I pack a small pharmacy with a variety of over-the-counter medication on every cruise I take.

Link: General Medi Mini First Aid Kit, 110 Piece Small First Aid Kit - Includes Emergency Foil Blanket, Scissors for Travel, Home, Office, Vehicle, Camping, Workplace & Outdoor (Red). 

Price: $8.99 (55% off)

8. Seasickness Medication

dramamine-bonine-split

When planning for your cruise vacation, it’s always a good idea to pack seasickness medication, even if you don’t think you’ll need it. Rough seas can occur unexpectedly on any itinerary, regardless of the season or destination. Certain regions, such as Alaska, New England, and the North Sea, are more prone to unpredictable weather and choppy waters, but even calmer destinations can occasionally experience turbulence.

Even if you don’t typically experience motion sickness, it’s wise to be prepared for the possibility of rocky seas. Additionally, you might encounter motion sickness during shore excursions, such as taxi rides, ferries, or long bus journeys. As mentioned earlier, purchasing seasickness remedies on board can be extremely expensive, so bringing your own ensures you’re prepared without overspending.

Having medication readily available can quickly alleviate symptoms and help you get back to enjoying your trip. Popular options among cruisers include Bonine and Dramamine, particularly the less drowsy or non-drowsy versions, which are highly effective and easy to pack.

Link: Non-Drowsy Bonine for Motion Sickness Relief, Sea Sickness, Car Sickness, Nausea, & Vomiting - Meclizine HCI 25mg, Travel-Sized - 16ct Raspberry Chewable Tablets (Packaging May Vary). 

Price: $5.94 (26% off)

Link: Dramamine Motion Sickness Relief Less Drowsy Formula, 8 Count (Pack of 1). 

Price: $3.90 (35% off)

9. Travel Laundry Packets

Laundry isn’t fun at home or on vacation! If you’re on a longer cruise, you might be looking for laundry options to refresh your wardrobe. Unless you want to splurge on professional wash, fold, and press services, you’re likely stuck doing your laundry in your cruise cabin. Royal Caribbean doesn’t provide self-service laundry machines either.

Luckily, it’s easy enough to wash your clothes in your cruise cabin though, either in the sink or in the shower. If you need to quickly wash something, these laundry packets are handy to pack for your cruise.

One of the most popular products on our storefront is this travel pack of laundry detergent. In fact, I used these packets exclusively when I sailed on Semester at Sea in college and lived on a ship for 100 days. These packets allowed me to wash my clothes for three months in my cabin sink so I didn’t need to pay $30 per load of laundry.

Link: Tide Sink Packs Laundry Detergent Does 3 Loads (3 packs of 3). 

Price: $6.47 (8% off)

10. Electronics Organizer

Like most people, our editing staff travel with many different devices and electronics. It’s hard to keep track of all the charging cords needed these days! As such, one of my favorite investments for my travel gear has been this electronics organizer.

I am able to keep all of my charging blocks, cords, converters, memory cards, and technology gadgets in one organized location for travel. This is so handy for cruise travel and airline travel, as all of the necessities are neatly kept in a compact case.

In addition, I find this electronics organizer keeps my stateroom less cluttered while onboard. The vanity space in a cruise cabin can get messy very quickly between all of the guests in one stateroom, so I appreciate having my cords neatly kept in the organizer to alleviate some of the mess.

Link: BAGSMART Electronics Organizer Travel Case, Small Cable Organizer Bag for Essentials, Tech Organizer as Accessories, Cord Organizer for Phone, Power Bank, SD Card, Black. 

Price: $13.99 (36% off)

11. Pop-Up Laundry Hamper

Hamper

One cabin essential that our team has been raving about lately is a pop-up laundry hamper. A mesh hamper fits seamlessly on the bottom of a suitcase and provides a convenient location for all of your dirty clothes.

Is it necessary for your cruise? Not necessarily. Will you appreciate having one during your cruise? Probably.

I used one of these hampers on my 15-night Australia cruise. Instead of having an unorganized closet with dirty clothes all over, we kept everything neatly in one of these mesh pop-up hampers. At the end of our cruise, it was so easy to stuff all of the dirty laundry into one packing cube, which was immediately washed upon returning home.

Link: Handy Laundry Collapsible Mesh Pop Up Hamper with Wide Opening and Side Pocket – Breathable, Sturdy, Foldable, and Space-Saving Design for Clothes and Storage. (Black).

Price: $13.99 (36% off)

12. Compression Packing Cubes

In terms of organization, our editorial staff is obsessed with packing cubes. Multiple editors on the staff rave about the functionality of packing cubes for staying organized and optimizing luggage space. In particular, compression packing cubes are a great investment this holiday season for your upcoming travels.

While regular packing cubes are useful, compression packing cubes allow you to pack more efficiently by saving space. It’s a breeze to unpack in your cabin too, as all you need to do is place the packing cube in your stateroom drawer, shelf, or closet.

Link: BAGSMART 6 Set/4 Set/2 Set Compression Packing Cubes for Travel, Lightweight Vacation Travel Essentials, Travel Accessories for Suitcase Organizer Bags Set, Durable Luggage Organizer Travel Bags

Price: $39.99 (7% off)

13. Portable White Noise Machine

Cruise ships are inherently noisy, especially if your cabin is next to a rowdy neighbor. Early morning announcements and noises around the ship can prevent you from getting a good night’s rest. For this reason, one of my favorite purchases in 2024 for my cruises was this portable white noise machine!

This tiny white noise machine fits in the palm of my hand. The small size makes it easy for travel, even carry-on only cruises! Although small, the sound is mighty to blast through your stateroom and drown out the ruckus. I’ve used it on every single cruise since purchasing and I won’t cruise without it!

Link: White Noise Machine Babelio Mini Sound Machine for Adults Kids Baby | 15 Non-looping Sounds | Timer | Easy to Pocket and Travel - White. 

Price: $19.99

14. Before-You-Go Toilet Spray

Spray

All that cruise food has to go somewhere! Although not glamorous, our editorial staff loves to pack this Poo-Pourri spray for cabin bathrooms. If you’re sharing the extremely small space, you will appreciate keeping the bathroom smelling clean and fresh!

This travel-sized spray is one of our top-recommended products on Amazon. It’s also one of the most popular purchases from our readers. If you want to keep your cabin from having a stench, consider ordering one of these spray bottles before your next cruise.

Link: Poo-Pourri Before-You-Go Toilet Spray, Fresh Air, 2 Fl Oz - Jasmine, Fresh Air and Mint. 

Price: $9.21 (8% off)

15. Tide Stain Remover Pen

There’s nothing worse than staining on your favorite cruise shirt while on vacation! Everything from coffee to red wine and chocolate can easily stain a light-colored shirt. Our editors never cruise without packing one of these stain-removing pens in their suitcase to take onboard.

This stain-removing pen is pocket-sized and compact, so it travels easily. You don’t have to worry about it taking up too much room in your cruise cabin either. The pen works almost instantly, lifting stains from your shirts and drying quickly. My husband travels for work and swears by these!

Link: Tide Pen Stain Remover for Clothes, Tide To Go Pen, Instant Stain Remover Pen & Spot Cleaner, Portable & Travel-Friendly, Works on Food & Drink Stains, Fits in Purses & Bags, 3 Count (Pack of 1). 

Price: $6.49 (20% off)

16. Beach Towel Clips

towel-clips-amazon

Our editors are big fans of towel clips for cruising to keep your towel perfectly in place while lounging on the beach or relaxing on the top deck of the ship. These clips can be used for multiple purposes, such as hanging up clothes in the shower and clipping curtains together in your stateroom.

The only downside to these clips is the size. The larger size makes them quite functional, but you’ll want to make sure you have enough room in your suitcase for storage. Regardless, these towel clips were one of the most popular purchases on our Amazon Storefront in 2024 - readers love them!

Link: Danmu Beach Towel Clips, Beach Clips, Towel Clips for Beach Chairs Cruise, Heavy Duty Clothes Pins-Keep Your Towel from Blowing Away, Beach Accessories for Vacation Must Haves (Multicolor-8pcs). 

Price: $5.55 (21% off)

Video shows a Royal Caribbean cruise ship tilted sideways with passengers onboard

In:
09 Nov 2024

Videos are surfacing online of on Explorer of the Seas, capturing the ship's sudden tilt during a recent squall.

The incident took place on Thursday evening this week while Explorer of the Seas was crossing the Atlantic Ocean.  After visiting Tenerife in the Canary Islands, Explorer of the Seas began her transatlantic journey to Miami, Florida. 

While off the coast of Africa, the ship was hit by a squall - or a sudden, sharp gust of sustained wind. This caused the ship to tilt on its side, wreaking havoc onboard.

A video of the incident is currently going viral on TikTok with more than 4 million views. The video was filmed on the Royal Promenade when Explorer of the Seas was struck by the squall. Over 4k viewers have commented on the TikTok, which has amassed over 143k likes. The video was shared by user @digitalnomodo, also known as Digital Nomad Around The World.

The footage shows Explorer of the Seas tilting significantly during the squall incident, with merchandise spewing across the floor and guests attempting to navigate the tilting promenade. Two guests appear caught off guard as they walk sideways, nearly getting hit by a screen sliding across the floor. Another male guest is seen in the footage clinging to a table for support. 

The viral TikTok continues to show the Royal Promenade turning into chaos with items falling all over the floor. The two guests eventually reach out to hold onto one of the employees to keep their balance. The three people hold hands while the ship rocks. People are also shown walking sideways as the ship tilts during the squall.

The aftermath of the squall is shown at the end of the video, with one woman having a heated discussion with two crew members. It’s unclear what exactly is happening during this encounter, although the woman is seen pointing into one of the stores. Merchandise is scattered across the floor with one of the screens lying atop a table. 

Because the squall struck later in the evening, the Royal Promenade was filled with items for guests to shop, as is common on cruise ships. This likely caused more of a mess, as much of the merchandise was out for display.

Explorer of the Seas had already adjusted her transatlantic crossing due to historic flooding in Valencia, Spain. The itinerary was changed once again due to Tropical Storm Patty in the Atlantic Ocean, causing the ship to visit the Canary Islands instead. When the ship was around 750 miles off the coast of Africa, a squall struck with extreme winds and rough conditions. By definition, squalls involve sudden and sustained gusts of wind, often accompanied by rough seas and dangerous storm conditions. 

The ship steered out of the squall safely thanks to the captain’s quick actions. Guests and crew members were directed to return to their staterooms for accountability counts to ensure everyone was safe. Luckily, all guests and crew were accounted for. Some minor injuries were reported due to the incident, according to guests currently onboard. According to passengers on the ship, some crew members were also injured during the squall. 

A map of the ship’s route on CruiseMapper shows the ship veering quickly before continuing on its transatlantic journey. However, Explorer of the Seas reverted its course shortly after and returned to the Canary Islands for a medical disembarkation.

In an official statement, Royal Caribbean said the ship experienced “sudden movement” when it was hit by an “unexpected wind gust”. Because of the incident, Royal Caribbean confirmed one guest required additional medical attention in Las Palmas, which is the capital city of the Canary Islands and the largest city in Gran Canaria. The cruise line did not specify the severity of the guest’s injuries.

The captain’s decision to return to the Canary Islands is not surprising, as Explorer of the Seas will be spending the next week crossing the Atlantic Ocean. The 12-night itinerary will be delayed returning to Miami, Florida by three days due to the incident.

The sailing departed from Barcelona, Spain on November 2, 2024 for the transatlantic itinerary. The original sailing included stops in Valencia (Spain), Malaga (Spain) and the Azores before six days of sailing to Miami, Florida. The stop in Valencia, Spain was replaced with Cartagena, Spain due to the catastrophic flooding that occurred a few weeks ago.

Explorer Squall

The ship’s port of call in the Azores was also cancelled due to weather, as Tropical Storm Patty would bring rough seas to the region. The captain instead rerouted the ship to Tenerife in the Canary Islands before beginning the transatlantic crossing.

When the ship encountered the squall, guests onboard described the situation as “terrifying” with many passengers panicking. Because the squall was unexpected, guests were going about their evening onboard the ship. Many passengers were in the theatre for the evening show when the ship started to rock violently.

One guest wrote on Facebook, “We were hit by a surprise squall and the ship listed port side really far and stayed tilted for about somewhere between 5-10 minutes.”

Explorer of the Seas Squall

“I am not alone in saying I thought the ship was going over,” commented another passenger online. Another responded, “We were on deck 12, and thought it was going to tip. It was terrifying.”

The captain apparently told guests that wind speeds “basically doubled in intensity within six minutes” during the squall. Because it was an unexpected weather event, the ship could not have prepared for the wind intensity.

Images of the incident were quickly shared online, with many passengers capturing the chaos and damage onboard. The bars onboard Explorer of the Seas were particularly impacted with broken glassware, shattered liquor bottles and spilled liquids.

Passengers on the transatlantic sailing also reported damage to their cabins with one guest describing a scene of broken glassware and shattered wine bottles in their stateroom. However, once all guests and crew members were accounted for, the ship was given an “all clear” and passengers were free to leave their staterooms.

Photos from the incident show the ship’s crew members working hard to clean up the mess and ensure the guests were taken care of. Many praised the hard working crew, along with the ship’s captain for his handling of the incident in keeping everyone safe.

“[The captain] took us out of harm’s way. And I thank him from the bottom of my heart for doing so. Yes, I was scared, probably not as much as others because we were in our cabin when the ship listed, but Captain Frank immediately came on over the intercom to tell us that we were changing course for about 30 minutes to avoid the unexpected squall, and that we were safe,” shared one passenger onboard.

Ship Location

Guests were later told that the ship needed to return to the Canary Islands for the medical emergency, in which the ship would also refuel and get provisions. Because of this, Explorer of the Seas will arrive back in Miami, Florida on November 17, 2024 - three days later than her originally scheduled date of November 14, 2024.

Explorer of the Seas was scheduled to sail on a 10-night Southern Caribbean itinerary on November 14, 2024 after the completion of her transatlantic crossing. That itinerary has now been shortened to a 7-night Southern Caribbean itinerary with the loss of three port stops because of the delay. Guests on the impacted itinerary will receive a prorated refund, along with onboard credit to use during the cruise because of the shortened sailing.

At the time of publication, Explorer of the Seas is sailing on the southern side of Gran Canaria after departing from Las Palmas. The ship will be crossing the Atlantic Ocean before arriving in Miami, Florida for her winter season, sailing itineraries around the Caribbean. Explorer of the Seas is a Voyager class ship that was originally built in 2000. The vessel, measuring 137,000 gross registered tons, has 14 decks. At maximum capacity, the ship can hold 4,290 passengers. 

Royal Caribbean ship hit by damaging winds during transatlantic crossing, leaves ship in disarray

In:
08 Nov 2024

A sudden, powerful squall struck Royal Caribbean’s Explorer of the Seas during its transatlantic crossing, causing disarray on the ship and injuring several guests onboard. 

Explorer of the Seas Squall

According to guests on the sailing, Explorer of the Seas encountered a squall while sailing off the coast of Africa towards Miami, Florida. A squall is defined as a sharp, sudden increase in wind speed that lasts for minutes. Squalls can form quickly - in a matter of minutes - and cultivate rough seas, heavy rain, and changes in atmospheric pressure.

On the Crown and Anchor Society Facebook page, David Wong posted, “We were suddenly hit by a 55mph squall to the starboard side and the ship was tilted to the port side at a scary angle. We were all instructed to stay in our cabin for head counts and to check if anyone was hurt. I don’t think anyone was seriously injured.”

(Image shared by Jonathan Parrish)

Explorer of the Seas is currently sailing on a 12-night itinerary from Barcelona, Spain to Miami, Florida. After spending her summer sailing in Europe, Explorer of the Seas is on her repositioning voyage for a winter season in the Caribbean.

Unfortunately, the ill-fated voyage has already experienced unexpected changes before the squall incident. Explorer of the Seas was scheduled to visit Valencia (Spain), Malaga (Spain) and the Azores (Portugal) on her original itinerary before crossing the Atlantic. Due to catastrophic flooding that devastated Valencia last week, the ship was diverted to Cartagena, Spain instead.

Explorer of the Seas Squall

(Images shared by Jonathan Parrish)

However, that wasn’t the only weather-related diversion for the ship. Because of Tropical Storm Patty in the northeastern Atlantic Ocean, Explorer of the Seas had to skip its scheduled port stop in the Azores as well. The cruise ship instead visited Tenerife in the Canary Islands prior to beginning her ocean crossing.

While only about 750 miles off the coast of Morocco, Explorer of the Seas was unexpectedly struck by damaging winds from a squall. The captain allegedly acted quickly to redirect the ship and safely handle the incident. According to Ron Warren online, the ship listed severely for “somewhere between 5 to 10 minutes” during the incident.

The squall left Explorer of the Seas in shambles, as photos of the aftermath are now being shared online. The damage and apparent chaos can be seen around the vessel in many of the photos. Impacted areas including the Promenade, casino, bars, Windjammer and retail shops. 

Explorer of the Seas Squall

(Images shared by Jonathan Parrish)

The shocking images show extensive damage across the ship, particularly in the bar areas. Photos show spilled liquor, broken glassware and shattered bottles scattered across the floor. The retail shops onboard show more damage with clothing, perfume, watches and more merchandise spewed around the ship.

More pictures from guests onboard show furniture and decor overturned in the ship’s hallways and common areas. Tables in the ship’s casino are also flipped due to the ship’s steep listing. Even still, many photos show the crew members working tirelessly and swiftly to clean up the damage around the ship.

Explorer Squall

(Images shared by Jonathan Parrish)

Following the incident, the captain apparently ordered all guests to remain in their cabins so they could properly account for all passengers onboard. Crew members were also ordered to their cabins for accountability purposes. Online, some passengers have shared that medical announcements were made to assist guests who are injured from the incident.

Impacted guests onboard Explorer of the Seas are understandably shaken by the scary incident. “It was horrible. Terrifying. I’ve ever been scared on a cruise ship before, and I’ve done multiple transatlantic. I am not alone in saying I thought the ship was going over,” shared Patty Laushman.

Explorer

(Explorer of the Seas' location as of November 7, 2024, 20:25 CST)

“This is our first transatlantic, and yes, it was scary, maybe not so much for us because we were in our cabin. But, I thank Captain Frank from the bottom of my heart that he immediately, and literally, steered us out of harm’s way. Broken dishes and knocked- over-tables can be replaced and fixed, but as far as we know, we are all safe,” said Annette Hodges.

Another guest, Madge McLennan, shared how she was in the theatre waiting for a show to begin when the squall hit. She describes people starting to “panic and race for the exit” during the unnerving situation. She also explained how a bottle of wine in their cabin hit the floor and smashed following the heavy winds. 

Ship Location

(Image shared by Jonathan Parrish)

Moreover, Jonathan Parrish shared an image of Explorer’s current navigational path, showing an obvious course diversion due to the squall. “This is the drastic right turn we made due to the winds. Amazing job to the Captain for a quick reaction: turning and slowing" he shared on Facebook. 

According to guests currently onboard, Explorer of the Seas is now diverting back to the Canary Islands. "Captain Frank just announced they turned back due to a medical emergency and they will refuel and get provisions in the Canary Islands He also says that we wont arrive in Miami until [November] 17th, NOT the 14th as scheduled," wrote Kimberly Melton. 

Explorer of the Seas is currently sailing east towards towards Africa based on CruiseMapper's location. This will apparently delay the ship's scheduled return to Miami by three days, based on passenger's reporting. Explorer of the Seas is scheduled to sail on a 10-night Southern Caribbean on November 14, 2024 from Miami, Florida following the ship's transatlantic journey. 

Royal Caribbean has not provided a comment on the incident as of the time of publication.

Royal Caribbean cruise ship stuck in Japan due to propulsion problem

In:
06 Nov 2024

Royal Caribbean’s Spectrum of the Seas is stuck in Yokohama, Japan after encountering technical issues - supposedly with its propulsion system.

Because of this, the ship’s current voyage will be delayed returning to Shanghai, China and the following voyage is cancelled.

According to Reddit user @SkylightJewel on the r/royalcaribbean thread, Spectrum of the Seas has faced ‘technical issues’ during its 7-night sailing from China to Japan. The presumed propulsion issue has delayed the ship’s return to Shanghai, China by two days from November 7, 2024 to November 9, 2024.

“I am currently onboard Royal Caribbean's Spectrum of the Seas Japan cruise from Shanghai (Baoshan) China [2nd Nov 2024 - 9th Nov 2024],” writes the cruiser.

“At the time of posting, the captain just announced the ship (Spectrum Of The Seas) is currently having a ‘technical issue' and we are stuck in the Yokohama port unable to depart until the parts to fix the ship come in.”

In an update to the post, the Reddit user explained how the captain later announced the ship was experiencing a “technical fault” that would result in the ship staying in Yokohama, Japan until the issue could be resolved.

Spectrum of the Seas embarked on a 7-night round-trip itinerary from Shanghai to Japan, originally scheduled to return on November 9, 2024. The itinerary featured port stops throughout Japan, including Kobe, Osaka and Yokohama (Tokyo). The original sailing was meant to return on November 9, 2024 to Shanghai, China before sailing on a 4-night itinerary to Japan.

Spectrum of the Seas in Japan

The Reddit user continued, “Captain announced that the estimated arrival time back to Shanghai (Baoshan) has been delayed to 11th November 2024. It looks like whoever has booked their cruise on 9th Nov 2024 (4 Night Nagasaki Japan Cruise from Shanghai, China) will be cancelled.”

As of November 6, 2024 at 8:25 PM CST, CruiseMapper shows Spectrum of the Seas currently docked in Yokohama, Japan. Royal Caribbean has not confirmed exactly what the “technical concern” is, or what has caused the issue. However, the Reddit user alleges that Spectrum of the Seas is having a propulsion issue, which has impacted other Royal Caribbean ships recently as well.

Spectrum of the Seas is a newer ship in Royal Caribbean’s fleet, launching as the first Quantum Ultra Class cruise ship. Spectrum of the Seas was built for - and exclusively sails to - the Asian market. The ship is considered the largest, newest and most innovative ship to sail in Asia, holding nearly 4,900 passengers as maximum capacity and measuring 168,666 gross tons.

Compensation

According to a Facebook post shared by Cruise The World, guests booked on the November 9, 2024 sailing onboard Spectrum of the Seas have been notified of the cruise cancellation.

In the email sent to guests, Royal Caribbean states, “Unfortunately, due to a technical concern on our current sailing, we will be delaying our return to Shanghai (Baoshan), China. As a result, we will need to cancel our sailing together. We know how much time and effort go into planning your cruise, and we’re truly sorry for this disappointing news”

For compensation, guests will receive a 100% refund on their cruise, including taxes and fees, within 14 business days. All pre-paid packages and gratuities, amenities and shore excursions will be refunded as well to impacted guests. Further, Royal Caribbean states that any flights purchased through Royal Caribbean are eligible for a full refund, including any pre-purchased Royal Caribbean Travel Protection plans too.

In addition, guests on the cancelled sailing will receive a 50% Future Cruise Credit as a gesture of goodwill from Royal Caribbean. The credit can be used on future sailings within one next year for impacted itinerary.

Royal Caribbean has also provided compensation for airfare changes and cancellations due to the propulsion issue. Those who booked flights directly through Royal Caribbean will receive an automatic refund while other guests will be compensated for any change fees incurred by the cancellation. 


Moreover. guests will receive $200 USD per person for domestic travel changes while those with international flights will receive $400 USD per person. According to the cruise line, these passengers are instructed to send receipts to [email protected] for review and reimbursement. 

Royal Caribbean’s recent propulsion issues

Radiance docked in Skagway Alaska

Although maintenance issues and cancelled cruises are rare, they are not unheard of. In fact, Spectrum of the Seas is not the first Royal Caribbean ship this year to experience technical issues. Royal Caribbean has experienced a few technical issues across its fleet within the last 12 months.

Just two weeks ago, Royal Caribbean’s Brilliance of the Seas was stuck in Mexico due to a technical issue with the ship’s propulsion system. This resulted in a delayed return for the ship, causing further delays for the following sailing. Brilliance of the Seas is an older ship, launching in 2002. 

Brilliance of the Seas had propulsion issues earlier this year, too. During her time in Australia and the South Pacific this winter, the ship had to alter and cancel itineraries unexpectedly. During an 11-night itinerary to the South Pacific, Brilliance of the Seas returned to Sydney, Australia four days ahead of schedule for technical repairs. 

This caused the ship to cancel its ports of call in Mystery Island, Port Vila, and Luganville. The shortened itinerary with limited port stops was a huge disappointment for guests onboard. The following 5-night cruise was also cancelled due to ongoing propulsion issues and delayed maintenance. 

brillance-of-the-seas

Earlier this year, another Radiance Class ship had unexpected maintenance issues with its propulsion system. Radiance of the Seas encountered a propulsion issue in April 2024 that caused a last-minute cancellation for one Alaskan itinerary. The ship had previously experienced propulsion issues in late 2023 as well, which resulted in two cancelled Alaskan itineraries last year.

Finally, Royal Caribbean’s newest and biggest vessel, Icon of the Seas, cancelled a 7-night itinerary in September 2024 because of technical issues. Although the cruise line did not specify the exact issue, many presumed the ship was also experiencing propulsion issues. Cruises resumed when Icon of the Seas was repaired successfully. 

5 Dollar Tree Items Cruisers Should Stock Up on Before Their Sailing

In:
18 Oct 2024

Preparing for an upcoming cruise is one of the most exciting aspects of the planning process. Before any trip, I run last-minute errands to stock up on anything that I might need for my vacation.

Dollar Tree store

While I typically run to Target for my pre-cruise shopping spree, I decided to visit my local Dollar Tree before my recent cruise. I was shocked at how many inexpensive cruise essentials were available for just $1.25. This is a fraction of the cost I normally pay - and finding hidden gems at the dollar store felt like a treasure hunt!

If you’re looking to keep costs down on your upcoming cruise, I highly recommend visiting the Dollar Tree before your next sailing. Here are five must-have items that you should stock up on before your sailing.

1. Travel-Sized Toiletries

The Dollar Tree is a great place to purchase travel-sized products before your next cruise. For just $1.25 each, you can get a variety of name brand toiletries. I stocked up on toothpaste and lotion before my last cruise, but you can also find small bottles of shampoo, conditioner, body wash, mouthwash and more.

Also, these smaller items are perfect for anyone looking to save space in their luggage. Because I usually travel with just a carry-on, I rely on travel-sized toiletries to be compliant with TSA requirements.

2. Cabin Necessities

If you’re looking for cruise cabin necessities, the Dollar Tree is a great place to visit. Because cruise staterooms have magnetic walls, you can hang anything magnetic during your sailing. I purchased magnets to hang daily agendas and tickets on the wall, along with magnetic hooks for heavier items.

Other necessities that I found at my Dollar Tree included pop-up hamper for dirty laundry and scented room mist to keep the cabin smelling fresh. 

3. Cleaning and Hygiene Essentials

While you won’t have to worry about actual cleaning on your cruise (you are on vacation, after all), you should plan to pack a few cleaning essentials. I was surprised to find many options at the Dollar Tree for cleaning and hygiene at such a reasonable price.

I prefer to have liquid hand soap for the bathroom in my cabin, so I grabbed a bottle for $1.25 to bring onboard. In addition, I grabbed a 2-pack of hand sanitizers and disinfecting wipes, as you can never have too many of these while cruising! Other gems at the Dollar Tree included individually-packaged stain removing wipes, an Oxiclean stain removing pen and a travel-sized laundry detergent to wash laundry in your cabin.

4. Medicine and Health Supplies

Dollar Tree

I never thought about heading to the Dollar Tree for medication, but I was pleasantly surprised by the selection and prices. It’s a good idea to keep over-the-counter medication in your cabin while cruising, as it will save you time and money if you need anything.

My Dollar Tree had everything from supplements like Vitamin C to name-brand medications like Advil and Tylenol. Generic medication was stocked on the shelves too, including gas relief, antacids, cold and flu medication, anti-diarrhea and laxatives.  There was even a small first-aid kit that would be perfect for traveling!

5. Door Decorations

One practice that’s become wildly popular on cruises is decorating your stateroom door. People are very creative these days with their door decor! If you want to participate in this trend, check out the Dollar Tree for a variety of decorations at an extremely reasonable price.

In particular, my store had multiple aisles stocked full of cute Halloween and fall decor for $1.25. Those who want to decorate on a budget will appreciate the selection of decorations for all occasions, including birthdays, anniversaries, graduation and family reunions. One of my favorite finds was a magnetic dry erase board that we hung on the door of our cabin for fellow cruisers to leave notes!

Influencers left kids alone in cruise ship cabin sparks controversy

In:
15 Sep 2024

Two famous influencers are facing harsh backlash for leaving their two young children unattended during their recent Royal Caribbean cruise.

Abby and Matt hero

The couple - Matt and Abby Howard - are known for their online presence, as the two are the hosts of a popular podcast called The Unplanned Podcast. In addition, the couple has a large following on Instagram and TikTok, where they chronicle their lives as parents of two young children to millions of followers. Their children include two sons, a 1-year-old named August and a 2-year-old named Griffin.

The controversy comes after Abby shared on her Instagram story about their recent cruise on Royal Caribbean’s Navigator of the Seas. The mom of two shared with her 1.3 million followers how she and Matt decided partway through their 5-night cruise to leave their children unattended in their stateroom during dinner.

In the now-deleted Instagram story, Abby said, “So, we ended up taking them for 5 nights and it became apparent that they weren’t enjoying it and therefore we weren’t either.”

Instagram Screenshot

“So, THEN we switched our dinner time to AFTER their bedtime and we FaceTimed the [baby] monitors while we ate,” she continued. Further, Abby shared how their baby monitors wouldn’t work onboard Navigator of the Seas unless they were within 10 feet of the device.

Abby stated, “And that worked out muchhhh better for everyone!”

According to online reports, Abby had shared that the parents had tried to leave the children with the onboard childcare services, but their baby was too upset by the ordeal. Moreover, Abby shared in an Instagram story how they tried to reserve slots for their children, but struggled to find availability.

Abby and Matt

“Our game plan was to play all day with the kids and then let them hang out in the kids club while the adults went to formal dining, as long, nice dinners [are] not a setting designed for them,” Abby said.

“Well, you need to book ahead if your child is under 3 and pretty much all of the dinner slots were already booked before I could get to the nursery (an hour after boarding),” she continued. As a solution, the parents opted to put their children to bed before dinner, relying on their phones to FaceTime a baby monitor to watch the kids.

Abby Instagram

As a family-friendly cruise line, Royal Caribbean’s Navigator of the Seas provides nursery care for children under 3 years old for an additional cost. The cruise line states on their website, "If you’re cruising with a baby or a toddler, you’ll be pleased to know that Navigator of the Seas offers an abundance of childcare options for little ones, like the cruise line’s award-winning Adventure Ocean Youth Program and the Royal Babies and Tots Nursery. That’s in addition to convenience-boosting amenities like cribs brought to your stateroom and babysitting services run by qualified, caring professionals."

According to Royal Caribbean’s website, Royal Babies and Tots has an additional cost based on an hourly rate. Parents need to register their children and reserve slots for the nursery, which is fully equipped with staff to supervise young children safely.

Cribs

Unsurprisingly, the Instagram story has brought the parents under scrutiny for leaving their young children alone in their stateroom to have dinner. The story, which was shared to r/royalcaribbean on Reddit, garnered more than 200 comments. The original post on Reddit was captioned, "Influencers leave their kids in their room unattended… y'all, do NOT DO THIS!!"

Social media users and cruisers alike were outraged by the incident, calling the parents “neglectful,” "insane," and “irresponsible.” Moreover, many questioned how the parents would reach their children in the event of an emergency, such as an onboard fire.

“They could have easily had their dinner brought to their room and ate there. So irresponsible and selfish,” states one commenter.

Another cruiser stated, “I mean, I’ve cruised a lot and there is always something crazy that happens. A rogue wave. A lockdown. Storm. Lost child. The ocean is wild and to leave your 1-year-old and 2-year-old alone on a boat at any time is so so so so so so stupid.”

Toddler

“If you can’t stay with your kids at all times or have appropriate adults watching them, then don’t bring them!”

Another user shared, “I expected to see a bunch of overreacting, assuming the kids were a bit older. 1 and 2? One is entirely helpless and the other is self-destructive. Yikes.”

“Wow, this is insane. I just took my 2-year-old and 11-month-old on a cruise and I never thought to myself, I should leave them alone in our room,” writes another commenter.

One person commented, “I was thinking that maybe they were older kids since I’m not familiar with these TikTokers. This information makes it so, so much worse.”

Nursery

Others compared the incident to the story of Madeleine McCann, in which the British parents of the 3-year-old toddler left her unattended in a resort-style apartment to have dinner with their friends nearby. Other children were in the apartment at the time of the incident as well.

Although the parents took turns checking on the kids during dinner, the young Madeline was gone from her bed around 10PM that night - and she remains missing to this day.

“Clearly, they’re too young to know the story of Madeleine McCann. That’s exactly what happened in their case and I am sure those parents regret that choice to go have dinner when the kids are sleeping every single day,” writes one commenter.

Similarly, another person commented, “Dude. No way. Older little kids can leave the room without you stopping them. [For] babies, [it's] basically criminal neglect to leave like that. Madeleine McCann, anyone?”

“I guess they’ve never heard of Madeleine McCann?” commented one user on social media.

Another echoed this sentiment writing, “This seriously reminds me of the Madeleine McCann. Like many years ago, a couple on holiday left their child in the room for dinner and she was kidnapped. I mean that’s a worse case scenario but like literally a billion things can happen."

Abby and Matt have not responded to the criticism publicly, although the couple did remove the story from Abby's Instagram following the backlash. 

Subscribe to Allie Hubers