AnnetteJackson

Welcome to the cruising world now that she is hooked! I love the fact that most Royal ships within a class have a familiar feel when you get onboard, but there are some slight changes that make each ship its own. There is nothing wrong with booking the newest ship in the fleet - but know that the price will be higher because of that. I would also look at ports of call along with which ships have been AMPlified while looking around for the next cruise. While the ships are not all Oasis Class, they have some great new features on them.

This happens frequently. But Royal has been really good to refund back to clients after the cruise once they work thru all the accounting for that cruise.

No issues at all. She is emailing you now ? No disrespect at all.

I have reached out to her about this. Later tonight you should see a reply. The system auto generates periodically to you until the invoice is signed. It could be that what you got today is a resend automatically of what she originally sent since it has not been signed. Because i only see your board name, I cannot look in the system for you. If you do not get a reply tonight, please reach out to me directly and we will get you all straightened out.

Hey, I have reached out to Stephanie for you. Michelle is an IC at MEI-Travel just like Stephanie is so it could be awkward for Michelle to reach out to Stephanie for you. Stephanie will be in touch soon to you. Or if you would like to reach out to me directly, I can check in on things for you.

But you know what... that is part of what you are getting when you book with a Travel Agent. Yes it may put us on the phone for long times, but that is our jobs. We know how to multi-task and get several things done at one time, and we love being able to know we saved you the client time so you can enjoy your cruise and not worry about the planning process

I like to use wake up calls especially on sailings where the time may change. You never know if your phone will actually adjust to the right time at the right part of the cruise.

Hello, I would love it if you would contact me directly with some examples and feedback so I can work with her on this. I would be happy to move you if you are unhappy with your agent to another agent. Just email me at [email protected] and I will jump in to make sure you are happy.

Hey there! We will not have any issues taking something over after the 60 day mark. It may take a couple of days, but we can accept the transfer and start looking for discounts for you right away!

Thank you for giving us a try! So glad that Danette was able to save you money along with a little extra gift!

It is very rare for Royal to get involved in the relationship with the client and the agent. Royal will contact the agent to let them know that the client wants to transfer it back to them, but I have been involved in situations where the other agency would not transfer it back to the client or another agency without charging a cancellation fee. Its really important to interview the agent or agency about fees, cancellations and level of services you expect BEFORE you book.

This can be really hard to get out of and even some agencies that dont charge a fee will give clients a hard time to give it back. For MEI-Travel, we do not charge a fee to work with you (Royal pays all Travel Agents - so that fee is an add on) and if you try us and decide that it isnt right for you, we will either work to find another agent in the agency to work with you or we will transfer it back to you so fee or hard time given.

I know it sounds rude, but to be honest they wont know what you like unless they know what you like. ? its a relationship we are building. Trust me... Matt let me know he doesnt like Champagne or white wine..... its been dropped in conversations we have had over the years and now I know what NOT to send him ?

This might should have been said before now on this string...... When you book with MEI-Travel, yes you are support the sponsor, but you are ultimately support Matt and all he does with the blog. We give back to Matt, his community and on his group cruises from all of the bookings that come from his site. While it may not benefit you if you are not on a sailing with him on a group cruise, there are other ways that we give back to support Matt and his followers.

Sometimes you just cant help it and have to fly day of. If possible to not check bags that can help, but not sure how practical that is if like me you need shoes for every day and outfit ? You should have plenty of time to get to the port in time since you are arriving early morning. Another option might would be a private car service so they are waiting for you already. Then you dont have to wait for someone to pick you up. Pray for good weather and no traffic jams - haha

Reach out to your agent to let them know you prefer OBC over Room gifts, or if you prefer you can email me and I can let them know as well. I know its a little awkward to say hey that gift you are giving me for booking.... .make it $$ but in the end we want to make you a happy client and not send something you will not use.

Hey there, If you are using a % off it would have to be booked thru Casino, but a TA can do that for you - not all will, but they can. Royal will not let you book a group rate and then apply the % off to the booking since it has to go thru Casino. If you are talking OBC it should not be an issue with the booking at a lower rate. Royal has figured out all the ways we all try to double and triple dip ?

Hello, Our agents will do a gift in the room but if you are looking large OBC they may consider that your gift as well. Many people like the surprise of a thank you, while others want to have money to spend up front. ?

When you first get on board ask your room attendant for a fan - they have several on board the ships to bring to the rooms.

Hey, you can email me and I will forward that to Michelle or if you want to contact her directly - its [email protected] Thank you for supporting Matt and giving MEI a try!

two of us but the cab would have held 4... it was not the plan for the day as I had the group going, but I had to jump out to take care of something but sent the group ahead.

Last month when I was there and took a taxi it was $35 cash one way. This is who I used for the group excursion to this beach. He was early, friendly and very helpful https://www.rickysminibus.com/

WE have agents all over the US - even more than you saw on the site. You can fill out the quote request and ask for someone near your home location or if you want to email me directly with how you would like to be contacted and a few details, I can match you up with an agent that will respond in the style you like. Some people prefer text, email or phone calls and I have agents that have those preferences as well.

You are booked with a TA even if it seems like a booking site - especially if you are meeting with your agent before you go. If you are pleased with the service you are getting from them then there would be no reason to change agencies. Not all agents and agencies are created the same, but when you find someone that you work well with you should stick with them. The process to transfer from agency to agency described by @Matt is correct. While it sounds like a lot of forms, it goes seamless most of the time. Always check with the agency you are booked at before you ask them to release the booking to make sure they do not have any fees they will charge you if you cancel the booking with them.

You can always get decorations from a party store and put magnets on the back of them for your door or in the room. I know you say you want them up before he gets there, I have sent mine to take care of a "dining check" to make sure the table is good at 1 pm so that I could take things to the room and then I decorate while he is busy.