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MaureenG

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  1. Wow
    Shane D
    MaureenG got a reaction from Shane D in Denied Boarding But Bag was taken onboard and lost   
    We didn’t buy travel insurance 
  2. Sad
    Okgladgal
    MaureenG got a reaction from Okgladgal in Denied Boarding But Bag was taken onboard and lost   
    We wouldn’t dream of trying to submit forged documents. We’re both fully vaccinated and boosted and we’ve both had Covid. We managed to get confirmation of all the shots emailed to us at the port. Unfortunately it was five minutes after they had closed the doors. 🤬
  3. Sad
    AspiringCruisePlanner
    MaureenG got a reaction from AspiringCruisePlanner in Denied Boarding But Bag was taken onboard and lost   
    We wouldn’t dream of trying to submit forged documents. We’re both fully vaccinated and boosted and we’ve both had Covid. We managed to get confirmation of all the shots emailed to us at the port. Unfortunately it was five minutes after they had closed the doors. 🤬
  4. Sad
    AspiringCruisePlanner
    MaureenG got a reaction from AspiringCruisePlanner in Denied Boarding But Bag was taken onboard and lost   
    We wouldn’t dream of submitting forged documents. We’re vaccinated and boosted plus we’ve both had Covid. We actually managed to get proof, with batch numbers, minutes after the pier doors closed. 
  5. Sad
    dcr50usa
    MaureenG got a reaction from dcr50usa in Denied Boarding But Bag was taken onboard and lost   
    We’re hoping for a cruise credit. With regard to the bag RC has no idea where it went after it enjoyed the cruise.  And trying to get hold of anyone at RC involves 2 hours in the phone - 2 minutes to explain the issue and an hour and 58 minutes on hold while they try to find someone with analytical skills. 
  6. Sad
    TwoTexans
    MaureenG got a reaction from TwoTexans in Denied Boarding But Bag was taken onboard and lost   
    We’re hoping for a cruise credit. With regard to the bag RC has no idea where it went after it enjoyed the cruise.  And trying to get hold of anyone at RC involves 2 hours in the phone - 2 minutes to explain the issue and an hour and 58 minutes on hold while they try to find someone with analytical skills. 
  7. Sad
    jticarruthers
    MaureenG got a reaction from jticarruthers in Denied Boarding But Bag was taken onboard and lost   
    We’re hoping for a cruise credit. With regard to the bag RC has no idea where it went after it enjoyed the cruise.  And trying to get hold of anyone at RC involves 2 hours in the phone - 2 minutes to explain the issue and an hour and 58 minutes on hold while they try to find someone with analytical skills. 
  8. Like
    Ray
    MaureenG got a reaction from Ray in Denied Boarding But Bag was taken onboard and lost   
    Oh no. I’m so sorry. We live and learn. 
  9. Sad
    PPPJJ-GCVAB
    MaureenG got a reaction from PPPJJ-GCVAB in Denied Boarding But Bag was taken onboard and lost   
    We’re hoping for a cruise credit. With regard to the bag RC has no idea where it went after it enjoyed the cruise.  And trying to get hold of anyone at RC involves 2 hours in the phone - 2 minutes to explain the issue and an hour and 58 minutes on hold while they try to find someone with analytical skills. 
  10. Sad
    WAAAYTOOO
    MaureenG got a reaction from WAAAYTOOO in Denied Boarding But Bag was taken onboard and lost   
    We’re hoping for a cruise credit. With regard to the bag RC has no idea where it went after it enjoyed the cruise.  And trying to get hold of anyone at RC involves 2 hours in the phone - 2 minutes to explain the issue and an hour and 58 minutes on hold while they try to find someone with analytical skills. 
  11. Wow
    SeaYa
    MaureenG got a reaction from SeaYa in Denied Boarding But Bag was taken onboard and lost   
    We didn’t buy travel insurance 
  12. Wow
    Baked Alaska
    MaureenG got a reaction from Baked Alaska in Denied Boarding But Bag was taken onboard and lost   
    We didn’t buy travel insurance 
  13. Sad
    Neesa
    MaureenG got a reaction from Neesa in Denied Boarding But Bag was taken onboard and lost   
    We completed all the pre-boarding paperwork, Royal Caribbean approved it and confirmed we were cleared to board. When we got to the pier and provided the same information for visual checking they said it wasn’t adequate. We are now battling for a refund or cruise credit. However our bag was loaded onto the ship and they couldn’t get it back off in time before the ship left. Now the bag is lost and we can’t get any information. Any suggestions anyone?
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